Measure and optimize your product-market fit using the Superhuman framework from First Round Review.
- Collect survey responses with the 4 proven PMF questions
- AI automatically analyzes responses and assigns personas
- Calculate your PMF Score (benchmark: 40%)
- Generate actionable insights:
- High-Expectation Customer (HXC) profile
- What users love (from "very disappointed" responses)
- What holds users back (from "somewhat disappointed" responses)
- Roadmap recommendations (50% double down / 50% address gaps)
The Superhuman PMF engine uses Sean Ellis's leading indicator: % of users who would be "very disappointed" without your product.
Benchmark: Companies with strong traction exceed 40%. Companies struggling to grow are below 40%.
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How would you feel if you could no longer use [product]?
- Very disappointed
- Somewhat disappointed
- Not disappointed
-
What type of people do you think would most benefit from [product]?
-
What is the main benefit you receive from [product]?
-
How can we improve [product] for you?
- Segment to find supporters and paint a picture of your high-expectation customers
- Analyze feedback to convert on-the-fence users into fanatics
- Build roadmap by doubling down on what users love AND addressing what holds others back
- Repeat and track your PMF score over time
- Click Remix
- Store your
OPENAI_API_KEYas an environment variable - Customize
PROMPT.txtwith your product name and context - Share the survey link with your users
- Watch insights populate in your dashboard
Survey
- Users complete the 4-question survey
- Responses are stored with timestamp
AI Analysis
- Each response is analyzed to assign a persona
- Personas are inferred from the "type of people" answer (Q2)
- Main benefits and improvement requests are extracted
Dashboard Insights
- PMF Score: % of "very disappointed" responses
- Segmented PMF: Score filtered to personas from the "very disappointed" group
- HXC Profile: AI-generated High-Expectation Customer description
- Benefits Word Cloud: What your happiest users love (from Q3)
- Improvements Word Cloud: What holds "somewhat disappointed" users back (from Q4)
- Roadmap Recommendations: Split 50/50 between doubling down and addressing gaps
From the original Superhuman article:
"If you only double down on what users love, your product-market fit score won't increase. If you only address what holds users back, your competition will likely overtake you."
The framework teaches you to:
- Ignore "not disappointed" users entirely - they won't convert
- Focus on "very disappointed" users to understand what to double down on
- Convert "somewhat disappointed" users who value your main benefit