Customer Role-Play Training App

A training application for customer support personnel where AI acts as various customer personas to help practice handling different types of customer interactions.

• Multiple customer personas (frustrated, confused, polite, demanding, etc.)
• Realistic customer scenarios and issues
• Real-time chat interface
• Training feedback and tips

• backend/index.ts - Main Hono server with API routes
• frontend/index.html - Main chat interface
• frontend/index.tsx - React chat components
• shared/types.ts - Shared TypeScript types

The app presents different customer scenarios where support trainees can practice their skills. The AI customer will respond realistically based on the chosen persona and scenario.