🕵️‍♂️ 阿喵營業監控中心 (CCTV)

`;\n\n if (dbResult.rows.length === 0) {\n html += `

暫時未有客人紀錄 🐾

`;\n }\n\n // 將資料庫嘅對話變成 WhatsApp 氣泡\n for (const row of dbResult.rows) {\n let history = [];\n try {\n history = JSON.parse(row.chat_history);\n } catch (e) {}\n html +=\n `

`;\n for (const msg of history) {\n if (msg.role === \"user\") {\n html +=\n `

🧑‍💼 客人：
${msg.content}

`;\n } else {\n html +=\n `

🤖 阿喵：
${msg.content}

`;\n }\n }\n html += `

`;\n }\n html += ``;\n return new Response(html, {\n headers: { \"Content-Type\": \"text/html; charset=utf-8\" },\n });\n } catch (e) {\n return new Response(\"CCTV 系統故障: \" + e.message);\n }\n }\n\n if (req.method === \"POST\") {\n const rawText = await req.text();\n\n if (url.searchParams.get(\"role\") === \"background\") {\n const params = new URLSearchParams(rawText);\n const customerPhone = params.get(\"From\");\n const customerMessage = params.get(\"Body\");\n\n let finalAssistantReply = \"\";\n const linkWatsons = Deno.env.get(\"LINK_WATSONS\") || \"\";\n const linkModacore = Deno.env.get(\"LINK_MODACORE\") || \"\";\n const linkDustmitex = Deno.env.get(\"LINK_DUSTMITEX\") || \"\";\n const linkIherb = Deno.env.get(\"LINK_IHERB\") || \"\";\n\n // 🚀 第一發：迎賓文字 + 老闆嘅真・店長圖片 Link！\n const welcomeText = \"🤖 喵～阿喵收到！大數據庫掃描中，轉頭即刻覆你！⏳\";\n await sendWhatsAppMessage(customerPhone, welcomeText);\n\n try {\n let chatHistory = [];\n const dbResult = await sqlite.execute({\n sql: \"SELECT chat_history FROM pet_customers_v2 WHERE phone = ?\",\n args: [customerPhone],\n });\n if (dbResult.rows && dbResult.rows.length > 0) {\n try {\n chatHistory = JSON.parse(dbResult.rows.chat_history || \"[]\");\n } catch (e) {}\n }\n let historyText = chatHistory.map((m) =>\n (m.role === \"user\" ? \"客: \" : \"阿喵: \") + m.content\n ).join(\"\\n\") || \"(無過往紀錄)\";\n\n // 🧠 V10.0 終極 Mega Prompt (加入 AMAZON)\n const megaPrompt =\n `你係香港寵物用品金牌Sales兼「AI格價專員」阿喵。性格極度熱情生動，用大量 Emoji 🤩🔥🐾，一定要稱呼客人做「主人」！\n【過往對話】：\n${historyText}\n\n【最新客人輸入】: \"${customerMessage}\"\n\n請精準分析客人想買咩，並以純 JSON 格式回覆：\n- 情況A (搵老闆/投訴) -> {\"intent\": \"HUMAN\", \"keyword_zh\": \"無\", \"keyword_en\": \"無\", \"reply\": \"交俾老闆\"}\n- 情況B (純傾偈無想買嘢) -> {\"intent\": \"CHAT\", \"keyword_zh\": \"無\", \"keyword_en\": \"無\", \"reply\": \"用熱情廣東話傾偈，100字內\"}\n- 情況C (嚴格只限買重嘢：貓砂/狗糧/罐頭/尿墊) -> {\"intent\": \"LOCAL_FOOD\", \"keyword_zh\": \"提取最精準單一產品名(例: Ever Clean貓砂)\", \"keyword_en\": \"無\", \"reply\": \"熱情讚賞客人嘅選擇，然後話『等阿喵即刻開動光速雷達，幫你跑勻全港各大網店實時刮緊價錢，等埋喵... ⏳』(⚠️絕對唔可以報價，亦唔可以話自己已經準備好Link！)\"}\n- 情況D (買益生菌/魚油/保健品) -> {\"intent\": \"HEALTH\", \"keyword_zh\": \"無\", \"keyword_en\": \"精準翻譯英文(例如 Pet Probiotics)\", \"reply\": \"發揮格價專員本色！估算市面幾錢(用 *粗體*)，強烈對比推iHerb平足一半！\"}\n- 情況E (買滅蚤/除蟲/清潔劑) -> {\"intent\": \"CLEAN\", \"keyword_zh\": \"無\", \"keyword_en\": \"無\", \"reply\": \"發揮格價專員本色！估算滅蚤藥幾錢(用 *粗體*)，強烈對比推介美國無敵士或亞馬遜清潔神器！\"}\n- 情況F (買亞馬遜神器：智能餵食器/飲水機/除毛器/床/潔齒骨/玩具等) -> {\"intent\": \"AMAZON\", \"keyword_zh\": \"無\", \"keyword_en\": \"無\", \"reply\": \"發揮格價專員本色！話呢啲高質嘢去 Amazon 買最抵，湊夠數仲免運費直送香港，性價比極高！\"}\n- 情況G (買兔仔草/倉鼠/普通玩具/衫/貓抓板等非重嘢) -> {\"intent\": \"OVERSEAS\", \"keyword_zh\": \"提取精準中文\", \"keyword_en\": \"精準英文\", \"fallback_zh\": \"寬泛中文\", \"fallback_en\": \"寬泛英文\", \"reply\": \"無\"}\n\n純 JSON 回覆：`;\n\n const aiText = await askAI(\n megaPrompt,\n '{\"intent\":\"CHAT\", \"keyword_zh\":\"無\", \"keyword_en\":\"無\", \"reply\":\"🤖 喵～處理緊！\"}',\n );\n let intentData = {\n intent: \"CHAT\",\n keyword_zh: \"無\",\n keyword_en: \"無\",\n reply: \"🤖 喵～處理緊！\",\n };\n try {\n intentData = JSON.parse(aiText);\n } catch (e) {\n }\n\n let replyMessage = \"\";\n\n if (intentData.intent === \"HUMAN\") {\n finalAssistantReply = \"收到主人！幫你呼叫緊老闆！\";\n await callTheBoss(customerPhone, \"要求真人對話: \" + customerMessage);\n await sendWhatsAppMessage(\n customerPhone,\n \"🤖 收到主人！已經幫你呼叫緊老闆，佢會即刻親自覆你！🙇‍♂️\",\n );\n } else if (intentData.intent === \"CHAT\") {\n finalAssistantReply = intentData.reply;\n await sendWhatsAppMessage(customerPhone, intentData.reply);\n } else if (intentData.intent === \"AMAZON\") {\n // 👑 全新 AMAZON 專屬大門\n finalAssistantReply = intentData.reply.replace(/\\[.*?Link.*?\\]/gi, \"\")\n .replace(/\$插入.*?\$/gi, \"\");\n await sendWhatsAppMessage(customerPhone, finalAssistantReply);\n await new Promise((r) =>\n setTimeout(r, 1500)\n );\n\n // 修正串字，並確保拎 Array 嘅第一件貨，無貨就 fallback 畀智能餵食器\n let amznMatches = getAmazonCrossSells(customerMessage);\n let amznItem = amznMatches.length > 0 ? amznMatches[0] : amazonDB[7];\n\n await sendWhatsAppMessage(\n customerPhone,\n `📦 【阿喵亞馬遜尊尚專區】👇\\n\\n主人，呢款「${amznItem.name}」喺 Amazon 賣到斷晒市！${amznItem.desc}✨\\n\\n👉 立即去 Amazon 搶購 (滿額即享免運費直送香港):\\n🔗 ${amznItem.link}`,\n );\n } else if (intentData.intent === \"LOCAL_FOOD\") {\n // 1. 清除 AI 可能自己亂加嘅 Placeholder，出過渡句\n finalAssistantReply = intentData.reply.replace(/\\[.*?Link.*?\\]/gi, \"\").replace(/\$插入.*?\$/gi, \"\");\n await sendWhatsAppMessage(customerPhone, finalAssistantReply);\n \n let aiKeyword = (intentData.keyword_zh && intentData.keyword_zh !== \"無\") \n ? intentData.keyword_zh.toLowerCase() : customerMessage.toLowerCase();\n let msgLower = customerMessage.toLowerCase();\n let msg = customerMessage;\n \n // 2. 靜靜雞準備好對應嘅 VIP 金庫大門 (無論搜唔搜到，最後都會派呢條 Link)\n let vipItem = null;\n let rawWatsons = Deno.env.get(\"LINK_WATSONS\") || \"https://www.watsons.com.hk\";\n let baseWatsons = rawWatsons.split(\"?\")[0];\n\n // 🌟 V8.4 十大皇牌金庫\n if (msg.includes(\"豆腐\") || msg.includes(\"豆腐砂\") || aiKeyword.includes(\"豆腐\") || aiKeyword.includes(\"豆腐砂\")) {\n vipItem = {\n name: \"📦 豆腐貓砂專區\",\n desc:\n \"買豆腐砂十幾廿公斤，自己搬真係斷腰㗎！用網購免運費送到門口就最舒服啦！\",\n link: baseWatsons + \"?t=\" +\n encodeURIComponent(\n \"https://www.watsons.com.hk/zh-hk/search?text=豆腐貓砂\",\n ),\n };\n } else if (\n msg.includes(\"礦物砂\") || aiKeyword.includes(\"礦物\") \n ) {\n vipItem = {\n name: \"🪨 礦物貓砂專區\",\n desc:\n \"礦物砂真係好墜手，自己搬會斷氣㗎！阿喵幫你直達屈臣氏「礦物砂專區」，入面有齊各大好用牌子，即刻睇吓有無你心水啦！\",\n link: baseWatsons + \"?t=\" +\n encodeURIComponent(\n \"https://www.watsons.com.hk/zh-hk/search?text=礦物貓砂\",\n ),\n };\n } else if (msg.includes(\"貓砂\") || msg.includes(\"沙\") || aiKeyword.includes(\"貓砂\") || aiKeyword.includes(\"沙\")) {\n vipItem = {\n name: \"📦 貓砂總區\",\n desc:\n \"買貓砂十幾廿公斤，自己搬真係斷腰㗎！用網購免運費送到門口就最舒服啦！\",\n link: baseWatsons + \"?t=\" +\n encodeURIComponent(\n \"https://www.watsons.com.hk/zh-hk/search?text=貓砂\",\n ),\n };\n } else if (msg.includes(\"主食罐\") || msg.includes(\"罐頭\") || aiKeyword.includes(\"主食罐\") || aiKeyword.includes(\"罐頭\")) {\n vipItem = {\n name: \"🥫 貓狗罐頭專區\",\n desc:\n \"主食罐加埋水份其實好重㗎，原箱買最抵最精明，快啲入去掃貨啦！\",\n link: baseWatsons + \"?t=\" +\n encodeURIComponent(\n \"https://www.watsons.com.hk/zh-hk/search?text=貓罐頭\",\n ),\n };\n } else if (\n msg.includes(\"處方\") || msgLower.includes(\"hills\") ||\n msg.includes(\"希爾思\") || msgLower.includes(\"royal canin\") || aiKeyword.includes(\"處方\") || aiKeyword.includes(\"hills\") ||\n aiKeyword.includes(\"希爾思\") || aiKeyword.includes(\"royal canin\")\n ) {\n vipItem = {\n name: \"🏥 專業貓狗乾糧區\",\n desc:\n \"主子食開嘅大牌子糧食，阿喵幫你直達專區，保證買到正版正貨，慢慢揀啦！\",\n link: baseWatsons + \"?t=\" +\n encodeURIComponent(\n \"https://www.watsons.com.hk/zh-hk/search?text=狗糧\",\n ),\n };\n } else if (\n msg.includes(\"肉泥\") || msgLower.includes(\"ciao\") ||\n msg.includes(\"副食罐\") || aiKeyword.includes(\"肉泥\") || aiKeyword.includes(\"ciao\") ||\n aiKeyword.includes(\"副食罐\") || aiKeyword.includes(\"零食\")\n ) {\n vipItem = {\n name: \"🤤 貓咪零食/肉泥區\",\n desc: \"氹主子必備嘅零食！桶裝或者原箱買最抵玩，即刻入去入貨啦！\",\n link: baseWatsons + \"?t=\" +\n encodeURIComponent(\n \"https://www.watsons.com.hk/zh-hk/search?text=貓零食\",\n ),\n };\n } else if (\n msg.includes(\"大狗\") || (msg.includes(\"狗糧\") && msg.includes(\"大\")) || aiKeyword.includes(\"大狗\") || (aiKeyword.includes(\"狗糧\") && aiKeyword.includes(\"大\"))\n ) {\n vipItem = {\n name: \"🐕 狗乾糧專區\",\n desc:\n \"十幾kg一大袋糧點自己托呀？交畀網購車隊直接送上門就最爽啦！\",\n link: baseWatsons + \"?t=\" +\n encodeURIComponent(\n \"https://www.watsons.com.hk/zh-hk/search?text=狗糧\",\n ),\n };\n } else if (msg.includes(\"尿墊\") || msg.includes(\"尿布\") || aiKeyword.includes(\"尿墊\") || aiKeyword.includes(\"尿布\")) {\n vipItem = {\n name: \"🐶 寵物尿墊專區\",\n desc:\n \"尿墊又大件又掗拃！一次過買幾包湊夠免運費，送上門就最醒目啦！\",\n link: baseWatsons + \"?t=\" +\n encodeURIComponent(\n \"https://www.watsons.com.hk/zh-hk/search?text=尿墊\",\n ),\n };\n } else if (msg.includes(\"濕紙巾\") || aiKeyword.includes(\"濕紙巾\") || aiKeyword.includes(\"清潔\")) {\n vipItem = {\n name: \"🧻 寵物清潔專區\",\n desc:\n \"寵物濕紙巾用得快，一箱買其實好重㗎，交畀送貨哥哥幫你托上門啦！\",\n link: baseWatsons + \"?t=\" +\n encodeURIComponent(\n \"https://www.watsons.com.hk/zh-hk/search?text=寵物濕紙巾\",\n ),\n };\n } else if (\n msg.includes(\"生肉\") || msg.includes(\"急凍\") || msg.includes(\"BARF\") || aiKeyword.includes(\"生肉\") || aiKeyword.includes(\"急凍\") || aiKeyword.includes(\"barf\")\n ) {\n vipItem = {\n name: \"🥩 狗糧/鮮食專區\",\n desc:\n \"急凍糧同鮮食未必間間有，阿喵帶你直達專區，睇吓有無主子最愛嘅口味啦！\",\n link: baseWatsons + \"?t=\" +\n encodeURIComponent(\n \"https://www.watsons.com.hk/zh-hk/search?text=狗糧\",\n ),\n };\n } // 👇👇👇 新加呢段落去 👇👇👇\n else if (msg.includes(\"貓糧\") || msg.includes(\"貓乾糧\") || aiKeyword.includes(\"貓糧\") || aiKeyword.includes(\"貓乾糧\")) {\n vipItem = {\n name: \"🐈 貓乾糧專區\",\n desc:\n \"貓糧一買就幾公斤，自己搬真係好辛苦㗎！交畀網購車隊直接免運費送上門就最爽啦！\",\n link: baseWatsons + \"?t=\" +\n encodeURIComponent(\n \"https://www.watsons.com.hk/zh-hk/search?text=貓糧\",\n ),\n };\n } else {\n // 兜底大門\n vipItem = { name: \"🛒 寵物百貨尋寶區\", link: baseWatsons + \"?t=\" + encodeURIComponent(\"https://www.watsons.com.hk/zh-hk/search?text=寵物\"), desc: \"入面有成千上萬件寵物好物，話唔定收埋咗你想要嘅嘢！\" };\n }\n\n // 3. 觸發 Tavily 搜尋全網 (記得你已經加咗 searchLocalWeb 呢個 function)\n const searchResults = await searchLocalWeb(aiKeyword);\n\n // 4. 將 Tavily 刮返嚟嘅碎片，掟畀 Gemini 叫佢做對比\n const comparePrompt = `你係香港寵物用品金牌Sales兼「AI格價專員」阿喵。🤩🔥🐾\n客人想搵: \"${customerMessage}\"\n\n【市場即時格價碎片】：\n---\n${searchResults}\n---\n\n【阿喵嘅自家 VIP 推薦方案】：\n專區名稱: ${vipItem.name}\n專區特色: ${vipItem.desc}\n專區連結: ${vipItem.link}\n\n請嚴格按照以下邏輯，用極度生動、熱情嘅廣東話寫出回覆（稱呼客人為「主人」）：\n\n步驟一：老實報價\n- 閱讀碎片。如果搵到報價，就話「幫你格咗價，出面各大網店大約賣緊 **$價錢**！」\n- 如果碎片入面完全搵唔到客人要嘅嘢，就老實話「阿喵搵勻全港網店，暫時未見有呢款貨嘅即時報價呀😿」。\n\n步驟二：完美轉折與推銷（⚠️ 必須執行）\n- 無論頭先有無搵到報價，你都要話：「不過阿喵金庫暫時無呢款指定貨品嘅直接免運費通道 / 暫時缺貨。但係阿喵幫你準備咗『${vipItem.name}』嘅特價大門！${vipItem.desc}」\n- 最後，一定要附上阿喵嘅專區連結畀客人自己入去睇： 🔗 ${vipItem.link}\n\n請直接輸出最終對話文字，唔好包含任何多餘解釋：`;\n\n // 5. AI 生成最終報告\n let finalReply = await askAI(comparePrompt, \"喵～阿喵個格價雷達大塞車，一時間睇唔到價錢呀！🐾\");\n\n // 6. 將格價報告 Send 畀客人\n await sendWhatsAppMessage(customerPhone, finalReply);\n }\n else if (intentData.intent === \"HEALTH\") {\n finalAssistantReply = intentData.reply;\n await sendWhatsAppMessage(customerPhone, intentData.reply);\n await new Promise((r) => setTimeout(r, 1500));\n\n // 🪄 黑魔法：動態生成 iHerb 搜尋 Link！(要魚油畀魚油，要關節藥畀關節藥)\n let healthKeyword =\n (intentData.keyword_en && intentData.keyword_en !== \"無\")\n ? encodeURIComponent(intentData.keyword_en)\n : \"Pet+Supplements\";\n let dynamicIherbLink = \"https://hk.iherb.com/search?kw=\" +\n healthKeyword + \"&rcode=QBU7461\";\n\n await sendWhatsAppMessage(\n customerPhone,\n \"💡 【阿喵嘅全球保健推介】👇\\n\\n主人，用下面阿喵專屬嘅優惠 Link 去 iHerb 買，結帳會自動有折扣添㗎！平靚正！🌟\\n\\n👉 iHerb 專屬對口特價區:\\n🔗 \" +\n dynamicIherbLink,\n );\n } else if (intentData.intent === \"CLEAN\") {\n finalAssistantReply = intentData.reply;\n await sendWhatsAppMessage(customerPhone, intentData.reply);\n await new Promise((r) => setTimeout(r, 1500));\n await sendWhatsAppMessage(\n customerPhone,\n \"🛡️ 【阿喵抗敏滅蚤神器】👇\\n\\n香港天氣又濕又熱，阿喵強烈推介呢款「美國無敵士」，天然無害，拖地噴身都得！香港有行貨直送㗎！✨\\n\\n👉 無敵士香港特價區:\\n🔗 \" +\n linkDustmitex,\n );\n } else if (intentData.intent === \"OVERSEAS\") {\n let usedFallback = false;\n let activeKeyword = intentData.keyword_zh;\n\n // 🎯 第一次嘗試：精準狙擊\n let [taobaoResult, aeResult] = await Promise.all([\n searchTaobao(intentData.keyword_zh).catch(() => null),\n searchAliExpress(intentData.keyword_en).catch(() => null),\n ]);\n\n // 🔄 自動降級重試 (Auto-Fallback)\n if (\n !taobaoResult && !aeResult && intentData.fallback_zh &&\n intentData.fallback_zh !== \"無\"\n ) {\n const [retryTb, retryAe] = await Promise.all([\n searchTaobao(intentData.fallback_zh).catch(() => null),\n searchAliExpress(intentData.fallback_en).catch(() => null),\n ]);\n taobaoResult = retryTb;\n aeResult = retryAe;\n\n // 如果後備字眼成功刮到貨，記錄低，準備出門口邀功！\n if (taobaoResult || aeResult) {\n usedFallback = true;\n activeKeyword = intentData.fallback_zh;\n }\n }\n\n if (taobaoResult || aeResult) {\n let tbInfo = taobaoResult\n ? \"[淘寶] \" + taobaoResult.title + \" (HK$\" + taobaoResult.price +\n \")\"\n : \"缺貨\";\n let aeInfo = aeResult\n ? \"[速賣通] \" + aeResult.title + \" (HK$\" + aeResult.price + \")\"\n : \"缺貨\";\n\n // 💡 邀功系統：如果用咗後備字眼，就加呢段指令入阿喵大腦！\n let fallbackInstruction = usedFallback\n ? `\\n【阿喵邀功指令】: 原本用客人個字眼刮唔到特價，阿喵好醒目咁自己靜靜雞轉咗用「${activeKeyword}」去幫佢刮，結果真係刮到筍貨！你必須喺對白度極度自豪、得戚咁同客人「邀功」講返呢件事，順便溫馨提示佢下次可以用呢個字眼搵會更易有折！`\n : \"\";\n\n const salesPrompt = `你係阿喵。\n客人想買: ${customerMessage}\n搵到貨品:\n- ${tbInfo}\n- ${aeInfo}${fallbackInstruction}\n【推銷守則】: 唔對路(例如要貓砂但搵到機器，或者要跑輪但搵到漢堡包)就當無貨設為false！要有粗體價錢對比！\n請以純 JSON 回覆：\n{\"reply\": \"廣東話生動推銷對白\", \"is_tb_match\": true/false, \"is_ae_match\": true/false}`;\n\n let aiResponseText = await askAI(\n salesPrompt,\n '{\"reply\":\"喵～阿喵個腦轉唔切！🐾\", \"is_tb_match\":false, \"is_ae_match\":false}',\n );\n let salesData = {\n reply: \"喵～阿喵搵貨中發生小意外！🐾\",\n is_tb_match: false,\n is_ae_match: false,\n };\n try {\n salesData = JSON.parse(aiResponseText);\n } catch (e) {\n salesData.reply = aiResponseText;\n salesData.is_tb_match = !!taobaoResult;\n salesData.is_ae_match = !!aeResult;\n }\n\n finalAssistantReply = salesData.reply;\n await sendWhatsAppMessage(customerPhone, salesData.reply);\n await new Promise((r) => setTimeout(r, 1500));\n\n if (taobaoResult && salesData.is_tb_match) {\n let tbMsg = \"👇 睇睇實物圖片:\\n\" +\n (taobaoResult.image ? taobaoResult.image + \"\\n\\n\" : \"\") +\n \"🛒 淘寶超值推介:\\n\" + taobaoResult.link;\n await sendWhatsAppMessage(customerPhone, tbMsg);\n await new Promise((r) => setTimeout(r, 1000));\n }\n if (aeResult && salesData.is_ae_match) {\n let aeMsg = \"👇 睇睇實物圖片:\\n\" +\n (aeResult.image ? aeResult.image + \"\\n\\n\" : \"\") +\n \"🌍 速賣通環球推介:\\n\" + aeResult.link;\n await sendWhatsAppMessage(customerPhone, aeMsg);\n }\n\n // 🛡️ V9.0 飢餓營銷保底：AI 拒絕咗垃圾貨，絕對唔開無佣金門，轉移視線留客！\n if (!salesData.is_tb_match && !salesData.is_ae_match) {\n await new Promise((r) => setTimeout(r, 1500));\n let fallbackMsg =\n \"🚨 【阿喵嚴格品控通報】\\n\\n頭先特價區出嗰啲貨，阿喵check過全部都九唔搭八，為咗保證主人買到靚嘢，阿喵已經嚴格將佢哋Ban晒！🚫\\n\\n雖然暫時刮唔到呢件貨嘅專屬特價，但阿喵已經將佢加入咗『心願單』📝，一有靚貨返即刻通知你！\\n\\n不如主人睇吓其他嘢先？阿喵最近發現咗幾款超抵嘅寵物用品，想唔想我介紹畀你聽呀？🤩✨\";\n await sendWhatsAppMessage(customerPhone, fallbackMsg);\n }\n } else {\n // 🛡️ 兩次都刮唔到！霸氣留客，強調特價！\n let failPrompt =\n `你係阿喵。客人想搵: \"${customerMessage}\"，但你嘅「海外隱藏特價庫」連寬泛搜尋都刮唔到。\n請用極度可愛、熱情嘅廣東話回覆：\n1. 哎呀，阿喵喺內部特價庫暫時刮唔到呢件貨嘅「專屬折扣」呀！😿\n2. 自己就咁上網買隨時要捱原價貴價㗎！阿喵唔想主人買貴嘢！\n3. 話阿喵會將呢件貨加入「心願單」，遲啲一刮到有折即刻通知主人！\n(⚠️警告：要多Emoji，絕對唔可以叫客人自己去淘寶/速賣通！)`;\n\n finalAssistantReply = await askAI(\n failPrompt,\n \"喵～阿喵特價庫暫時刮唔到呢件貨嘅專屬折扣呀！自己買隨時捱貴價㗎！阿喵幫你留意住，有折即刻話你知！🐾\",\n );\n await sendWhatsAppMessage(customerPhone, finalAssistantReply);\n }\n }\n\n // 🪄 Amazon Cross-sell 多重搭單推銷 (一次過掟晒客想要嘅 Amazon 貨)\n if (\n intentData.intent !== \"AMAZON\" && intentData.intent !== \"HUMAN\" &&\n intentData.intent !== \"CHAT\"\n ) {\n let amznCrosses = getAmazonCrossSells(customerMessage);\n if (amznCrosses.length > 0) {\n await new Promise((r) => setTimeout(r, 1500));\n let crossMsg =\n \"💡 【阿喵私心加推：Amazon 必買神器】\\n除咗上面啲選擇，阿喵發現 Amazon 仲有幾款嘢超啱你！(滿額免運費直送香港)📦\\n\\n\";\n for (let item of amznCrosses) {\n crossMsg += `👉 ${item.name}: ${item.desc}\\n🔗 ${item.link}\\n\\n`;\n }\n await sendWhatsAppMessage(customerPhone, crossMsg.trim());\n }\n }\n\n // 💾 寫入記憶體 (解決失憶症)\n chatHistory.push({ role: \"user\", content: customerMessage });\n chatHistory.push({\n role: \"assistant\",\n content: finalAssistantReply || \"阿喵已發送特價專區資訊\", // ✅ 改成紀錄 AI 真正嘅回覆\n });\n if (chatHistory.length > 6) chatHistory = chatHistory.slice(-6);\n\n await sqlite.execute({\n sql:\n \"INSERT INTO pet_customers_v2 (phone, chat_history) VALUES (?, ?) 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