Slack Lists API Reference

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Jorge sells PickleFit – a $30k pickleball simulator (new product category).\n * Goal: Book 20 demos/week via AI SDR for closer Emmeline. Coldreach booked this meeting via its own AI SDR.\n * Outcome: Jorge not ready to commit; evaluating a human cold-calling agency first.\n * Shen to send PDF overview (deck/one-pager); Jorge to review and decide.\n *\n * SIGNALS IDENTIFIED:\n * 1. Customer Success – AI SDR outreach worked: personalized LinkedIn message converted Jorge into a booked meeting\n * 2. Friction – 3-month minimum commitment ($2,700) blocks cash-constrained early-stage prospects\n * 3. Friction – No cold calling capability; prospect prefers cold calls & is evaluating competing agency\n *\n * NO shared Slack channel (Jorge is a prospect, not yet a customer).\n * NO Slack thread associated with this meeting.\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel) – no shared channel (still prospect)\n * Col0B553M1DGX Report To (Messages) (message) – no Slack thread for this meeting\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/yaZruoCenvii8rKo7mPhLQJ8sqnZHJxD\";\nconst RAISE_DATE = \"2026-06-09\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Customer Success – AI SDR outreach worked; Jorge booked after personalized LinkedIn message ──\n {\n brief: \"PickleFit (letsplaykout.com) - (Customer Success) AI SDR's personalized LinkedIn message successfully booked discovery call with Jorge Guerrero\",\n details:\n \"During the 2026-06-09 discovery call (Fathom #153300746), Jorge Guerrero (Founder, letsplaykout.com / PickleFit) confirmed that Coldreach's own AI SDR \" +\n \"outreach directly led to him booking this meeting. \" +\n \"Jorge stated at ~00:01:59: 'I did notice your invite last week, and what caught my interest on your LinkedIn was, we had multiple connections, which I trust... \" +\n \"the fact that you're a YC Combinator... and the fact that you related this to people who are hiring in sports clubs and gyms for new fitness and entertainment.' \" +\n \"Specifically, three factors in the AI-crafted message converted him: \" +\n \"(1) Mutual LinkedIn connections (social proof / trust signal), \" +\n \"(2) YC Combinator affiliation (credibility signal), \" +\n \"(3) Intent-based targeting: the AI identified that Jorge's ICPs (sports clubs, gyms) were hiring for fitness and entertainment roles — a relevant buying signal that felt personalized and relevant to his business. \" +\n \"This is a live proof-of-concept that Coldreach's AI SDR works: the AI found Jorge, crafted a compelling intent-based LinkedIn message, and booked a demo. \" +\n \"Jorge explicitly called the combination 'compelling' — 'that's what made it stand out.' \" +\n \"This validates the AI SDR's ability to use signals (hiring activity, ICP-matching) to generate qualified pipeline. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=119.0 | Raise Time: 2026-06-09 ~00:01 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 2: Friction – 3-month minimum commitment blocks cash-constrained early-stage prospects ──\n {\n brief: \"PickleFit (letsplaykout.com) - (Friction) 3-month minimum commitment ($2,700) is a conversion blocker for cash-constrained early-stage prospects\",\n details:\n \"During the 2026-06-09 discovery call (Fathom #153300746), Jorge Guerrero (Founder, letsplaykout.com) explicitly identified the 3-month minimum commitment \" +\n \"as a key blocker to signing up for Coldreach. \" +\n \"Jorge's quote at ~00:28:48: 'It's a combination of trying to learn a little bit more and then spending $2,700 or almost $3,000... We're very cash restraint right now. \" +\n \"We're in the middle of trying to raise a round. I'm not over-enthusiastically about it.' \" +\n \"His initial assumption was that the plan was month-to-month: 'It's $900 per month, and you can cancel any time. I would guess one month more and try it.' \" +\n \"When Shen revealed the 3-month minimum (to allow time for results), Jorge's enthusiasm visibly declined. \" +\n \"Jorge acknowledged the ROI math: selling just 1 PickleFit unit ($30k) would cover the $2,700 commitment — but noted that with Emmeline's commission, \" +\n \"he'd realistically need 2 sales to be 'in the money.' For a cash-restrained company still fundraising with a high-ticket, new-category product, \" +\n \"a 3-month upfront commitment is a meaningful financial risk. \" +\n \"Implication: The 3-month minimum is a recurring friction for early-stage, low-ARR prospects who want to de-risk with a 1-month trial. \" +\n \"Potential mitigations: \" +\n \"(1) Offer a 1-month trial at a premium (e.g., $1,200/mo for month 1, then standard $900/mo); \" +\n \"(2) Money-back guarantee if no replies in 30 days; \" +\n \"(3) Tiered minimum by plan size (starter = 1-month, growth = 3-month). \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1073.0 | Raise Time: 2026-06-09 ~00:18 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (closest to friction/product gap)\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 3: Friction – No cold calling capability; prospect evaluating competing human cold-call agency ──\n {\n brief: \"PickleFit (letsplaykout.com) - (Friction) Prospect prefers cold calling over email/LinkedIn; no cold call capability in Coldreach is a competitive gap\",\n details:\n \"During the 2026-06-09 discovery call (Fathom #153300746), Jorge Guerrero (Founder, letsplaykout.com) expressed a strong preference for cold calling \" +\n \"as an outreach channel, which Coldreach does not support. \" +\n \"Key quotes: \" +\n \"- At ~00:24:35: 'I'm not sure where I stand just being email and LinkedIn. I want to test the SDR component... I'm also talking to an agency that we'll be doing, hopefully, the calling this Thursday.' \" +\n \"- At ~00:22:37: 'Emails suck.' \" +\n \"- At ~00:05:33: 'To be honest, Shen, I am skeptical about AI agents making calls... in my experience, they still sound very robotic.' \" +\n \"Jorge is actively evaluating a human cold-calling agency (meeting scheduled for that Thursday) as a complement or alternative to Coldreach. \" +\n \"He explicitly framed the cold-calling agency as potentially running in parallel with Coldreach — not a hard blocker — but his skepticism about email/LinkedIn as the only channels \" +\n \"added to his hesitation to commit to a 3-month plan. \" +\n \"Shen correctly noted that AI cold calling is currently illegal under FTC/FCC regulations, explaining Coldreach's email+LinkedIn-only approach. \" +\n \"However, this is a recurring competitive gap: prospects who rely heavily on phone-based SDR motions (particularly for high-ticket, new-category B2B products \" +\n \"like PickleFit) may view Coldreach as incomplete without a calling component. \" +\n \"Potential mitigations: \" +\n \"(1) Partner with a human cold-calling service (white-label referral) to offer a combined solution; \" +\n \"(2) Build a 'warm transfer' feature where AI SDR identifies intent, then flags contacts for human phone follow-up; \" +\n \"(3) Clarify messaging: position Coldreach as 'the automated warm-up layer before human calls,' not a cold-call replacement. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=868.0 | Raise Time: 2026-06-09 ~00:24 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function (_req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 50))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 80), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: Create the item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 80), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 80), status: \"created\", item_id: itemId };\n\n // Step 2: Patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({\n ok: true,\n source: \"Fathom Sales Discovery Call – PickleFit / letsplaykout.com (Jorge Guerrero) & Xiaohan Shen – 2026-06-09\",\n results,\n });\n}\n","createdAt",["D",1780965313161],"branchVersion","branchId","f060afd4-5780-11f1-9e84-ee650bb23af1","id","f05f86ea-5780-11f1-9e84-ee650bb23af1","slack-list",["D",1779634672541],"deletedAt","legacyEnvVars","privacy","public","httpPrivacy","description","Explore Slack List API 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* Verify the 3 items created in the 19:00 UTC batch and attempt to:\n * 1. Set Kasama Bug item (Rec0B90TS128M) priority to High (OptX7O6W94O)\n * 2. Fetch current Type options from the list schema to confirm valid IDs\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nexport default async function (_req: Request): Promise {\n const KASAMA_BUG_ITEM = \"Rec0B90TS128M\";\n\n // Try to upgrade priority to High\n const prioRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: KASAMA_BUG_ITEM, column_id: \"Col0B5E6FHT4K\", select: [\"OptX7O6W94O\"] }],\n });\n\n // Also fetch the list schema to get current valid option IDs\n const schemaRes = await slackPost(\"slackLists.items.list\", {\n list_id: LIST_ID,\n limit: 1,\n });\n\n return Response.json({\n priority_to_high: { ok: prioRes.ok, error: prioRes.error },\n schema_check: schemaRes.ok ? \"list_accessible\" : schemaRes.error,\n });\n}\n","label",[254],"4e76383e-5ea5-11f1-ada6-1607ee4eb77e","verify_item_1700.ts","4aa8d5fe-5ea5-11f1-87f9-1607ee4eb77e",213,["D",1780419950404],"const SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst ITEM_ID = \"Rec0B7UMAEXKK\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nexport default async function (req: Request): Promise {\n const r = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 5 });\n const item = (r.items || []).find((i: any) => i.id === ITEM_ID);\n return Response.json({ found: !!item, item });\n}\n",[265],"d133c51a-5e92-11f1-8f4f-1607ee4eb77e","verdantis_sales_call_2026_06_02.ts","b3bdb6a8-5e92-11f1-8503-1607ee4eb77e",199,["D",1780412009298],"/**\n * Verdantis (verdantis.com) – Sales Call signals – 2026-06-02\n * Source: Fathom recording #151459981 — \"Kevin Joseph and Xiaohan Shen\"\n * Recording: https://fathom.video/share/isn2nFkKUrmjEfLY2SrBpj7WSNYbT2br\n * Participants: Xiaohan Shen (Coldreach), Kevin Joseph (Verdantis)\n * Kevin's company: Enterprise Asset Management (EAM) software for industrial clients ($200–500M revenue)\n * Verticals: oil & gas, mining, food & beverage manufacturing, building materials\n *\n * NEW ITEMS:\n * 1. Verdantis – CS Signal: Prospect discovered Coldreach via LLM (Gemini/Claude) — strong AI-led discovery proof point; demo booked\n * 2. Verdantis – Feature Request: Webhook/integration to push non-reply leads as tasks to existing dialers with AI research context\n * 3. Verdantis – Feature Gap: No phone number enrichment — prevents full ZoomInfo replacement for dialer-dependent teams\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst FATHOM_SHARE_URL = \"https://fathom.video/share/isn2nFkKUrmjEfLY2SrBpj7WSNYbT2br\";\n\nconst ITEMS = [\n // ── Item 1: CS Signal – Discovered Coldreach via LLM; demo booked ─────────────\n {\n brief: \"Verdantis (verdantis.com) - CS Signal: Prospect discovered Coldreach via LLM (Gemini/Claude) and booked demo — AI-led discovery proof point; custom demo scheduled next Tuesday\",\n details:\n \"On 2026-06-02, Kevin Joseph (Head of GTM/Sales at Verdantis) joined a 15-min discovery call with Xiaohan Shen. \" +\n \"Kevin found Coldreach through a conversation with an LLM (Gemini or Claude), which recommended it. \" +\n \"Verdantis sells Enterprise Asset Management (EAM) software to industrial companies ($200–500M revenue) \" +\n \"in verticals: oil & gas, mining, food & beverage manufacturing, building materials. \" +\n \"Current stack: ZoomInfo (list building) + Hypertide (sequencer, Azure infra) + Savegear & Ozontel (dialers). \" +\n \"Their current outbound is static list-based — above average results but they want to evolve to signal-driven, \" +\n \"contextual outreach with AI. Desired signals: hiring (specific titles), news/scoops/hiring spikes, \" +\n \"10K reports (cost reduction / maintenance OPEX initiatives). \" +\n \"Outcome: Kevin expressed strong interest and agreed to a custom demo next Tuesday. \" +\n \"Coldreach would replace Hypertide (sequencer) and partially replace ZoomInfo (list building, except phone numbers). \" +\n \"Dialers (Savegear/Ozontel) would be retained. Kevin will invite team members to the demo. \" +\n \"Fathom recording: \" + FATHOM_SHARE_URL,\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-06-02\",\n },\n // ── Item 2: Feature Request – Webhook to push non-reply leads into dialers ────\n {\n brief: \"Verdantis (verdantis.com) - Feature Request: Post-sequence webhook/integration to push non-reply leads as tasks into existing dialers (Savegear, Ozontel) with full AI research context\",\n details:\n \"During the 2026-06-02 discovery call, Kevin Joseph described a desired workflow: \" +\n \"SDRs own their territories and set up campaigns. After email + LinkedIn sequences run, \" +\n \"if no reply is received, the system should automatically trigger a webhook to push the lead \" +\n \"into their existing dialer (Savegear or Ozontel) as a call task — with full AI research context \" +\n \"(what signals were found, what outreach steps were taken, why this lead was targeted). \" +\n \"This gives SDRs a warm, context-rich handoff for phone outreach without manual work. \" +\n \"Xiaohan confirmed custom webhook integrations have been built for other clients and are technically feasible, \" +\n \"but this is not a native/built-in feature yet. Kevin acknowledged no built-in dialer is not a blocker \" +\n \"since they want to retain their existing dialers — but the automated handoff workflow is critical. \" +\n \"Dialers used: Savegear and Ozontel. Both support API/webhook-based task creation. \" +\n \"Fathom recording (timestamp ~07:33): \" + FATHOM_SHARE_URL + \"?timestamp=453.0\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-06-02\",\n },\n // ── Item 3: Feature Gap – No phone number enrichment ─────────────────────────\n {\n brief: \"Verdantis (verdantis.com) - Feature Gap: Coldreach lacks phone number enrichment — prevents full ZoomInfo replacement for dialer-heavy teams\",\n details:\n \"During the 2026-06-02 discovery call with Kevin Joseph (Verdantis), Xiaohan Shen explicitly acknowledged \" +\n \"that Coldreach does not provide phone numbers today — the one area where ZoomInfo still has an advantage. \" +\n \"Verdantis relies on dialers (Savegear, Ozontel) for a significant part of their outbound motion, \" +\n \"which requires mobile/direct phone numbers for contacts. \" +\n \"As a result, even if Coldreach replaces ZoomInfo for list building and signal detection, \" +\n \"Verdantis would need to retain a ZoomInfo subscription (or find an alternative) solely for phone number enrichment. \" +\n \"This is a recurring friction point that partially blocks full stack consolidation. \" +\n \"Kevin confirmed: 'ZoomInfo, we really pay if you're consuming those credits... \" +\n \"so they can exist parallelly' — indicating he is comfortable with a parallel setup for now, \" +\n \"but native phone number enrichment in Coldreach would be a meaningful differentiator. \" +\n \"Fathom recording (timestamp ~09:50): \" + FATHOM_SHARE_URL + \"?timestamp=590.0\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-06-02\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[272],"907da5b0-5ecc-11f1-9a47-1607ee4eb77e","ureka_cs_call_2026_06_02.ts","6d379764-5ecc-11f1-9012-1607ee4eb77e",221,["D",1780436811554],"/**\n * Ureka (Wael Azeem) CS Call – 2026-06-02 ~21:30–21:43 UTC\n * Source: Fathom recording – Xiaohan Shen × Wael Azeem\n * Recording: https://fathom.video/calls/694940281\n *\n * NEW ITEMS:\n * 1. Ureka – Bug: Email sending volume consistently below plan capacity since day 1\n * 2. Ureka – UX Friction: UI shows \"173 to send\" (backend buffer) instead of actual 120 daily target\n * 3. Ureka – UX Friction: \"High bounce rate\" warning in UI is misleading — backend rates are actually safe\n * 4. Ureka – Customer Success: First $4,000 sale via LinkedIn outreach (Tiffany)\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n * (Bug/Friction has no dedicated option, use closest fit)\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nconst UREKA_CHANNEL = \"C0B1D2TGRH7\"; // #coldreach-x-ureka\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Bug – Email sending volume below plan capacity ───────────────────\n {\n brief: \"Ureka - (Bug) Email sending volume consistently below plan capacity since day 1 — only 15–63/day vs 120/day plan\",\n details:\n \"Customer Wael Azeem (wael.a@ureka.co.uk) raised in CS call on 2026-06-02 that his campaign has never sent the maximum number of emails since launch.\\n\\n\" +\n \"Plan capacity: 120 emails/day (2,600/month)\\n\" +\n \"Actual sending: 15–63 emails/day (roughly 50% of capacity)\\n\\n\" +\n \"The issue has persisted since day 1, even when no campaign changes were made (first 7 days). \" +\n \"Xiaohan confirmed 'That does not look right at all' and committed to creating a dev ticket to investigate the backend history.\\n\\n\" +\n \"Hypothesis raised: frequent campaign modifications may cause the AI to pause sending to find new leads, \" +\n \"but Wael confirmed the issue existed before any modifications.\\n\\n\" +\n \"Volume appeared to normalise the day before the call (173 queued / ~120+ actually sent), so root cause may have self-resolved — but the historical shortfall remains unaccounted for.\\n\\n\" +\n \"Customer urgency: program launch is ~1 month away; lost volume needs to be recovered via a temporary sending boost once root cause is confirmed.\\n\\n\" +\n \"Source: Fathom recording https://fathom.video/calls/694940281 | Recorded: 2026-06-02 21:30–21:43 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (closest to Bug/Friction)\n source: \"OptXNFOUXY8\", // Customer Call\n channel: UREKA_CHANNEL,\n raiseDate: \"2026-06-02\",\n },\n\n // ── Item 2: UX Friction – UI shows backend buffer \"173\" instead of actual 120 target ──\n {\n brief: \"Ureka - (UX Friction) UI shows '173 to send' (backend durability buffer) but actual daily target is 120 — causes customer confusion\",\n details:\n \"During the CS call on 2026-06-02, Wael Azeem noted that the 'Sending Activity' section in the UI showed '173 to send', yet actual sends never matched this number.\\n\\n\" +\n \"Xiaohan explained: 'The 173 is just some magic we're doing in the backend to protect you against durability issues. \" +\n \"So technically the max sending capacity could get to 170 or something, but it's only going to send about 120 for durability concern.'\\n\\n\" +\n \"The customer should be looking at the bar chart or the campaign dashboard number (~120) — not the inflated backend buffer figure shown elsewhere in the UI.\\n\\n\" +\n \"Xiaohan acknowledged this as a UX issue: 'Yeah, that's one other thing I'll make a note of that actually.'\\n\\n\" +\n \"Recommendation: The UI should display the actual daily target (120) rather than the internal backend buffer (173), or add a clear tooltip/label to disambiguate the two figures.\\n\\n\" +\n \"Source: Fathom recording https://fathom.video/calls/694940281 | Timestamp ~08:02 | Recorded: 2026-06-02 21:30–21:43 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n channel: UREKA_CHANNEL,\n raiseDate: \"2026-06-02\",\n },\n\n // ── Item 3: UX Friction – False \"high bounce rate\" warning in UI ─────────────\n {\n brief: \"Ureka - (UX Friction) UI shows 'high bounce rate' warning for mailboxes, but backend confirms rates are within safe normal range\",\n details:\n \"During the CS call on 2026-06-02, Wael Azeem flagged that the UI was showing 'high bounce rates' for some of his mailboxes, causing concern.\\n\\n\" +\n \"Xiaohan checked the backend and confirmed: 'Looking in the backend, the bounce rate isn't terrible... \" +\n \"bounces are fairly common nowadays, especially with this persona.'\\n\\n\" +\n \"The UI warning is misleading — it surfaces an alarm for rates that Coldreach internally considers normal and safe for the target audience (US market). \" +\n \"This creates unnecessary customer anxiety and erodes trust in the platform.\\n\\n\" +\n \"Recommendation: Calibrate the 'high bounce rate' UI threshold to reflect persona-specific norms, \" +\n \"or add context in the warning (e.g. 'This is within expected range for your target persona') to reduce false-alarm friction.\\n\\n\" +\n \"Source: Fathom recording https://fathom.video/calls/694940281 | Timestamp ~09:00 | Recorded: 2026-06-02 21:30–21:43 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n channel: UREKA_CHANNEL,\n raiseDate: \"2026-06-02\",\n },\n\n // ── Item 4: Customer Success – First $4,000 sale via LinkedIn outreach ────────\n {\n brief: \"Ureka - (Customer Success) First $4,000 program sale closed via Coldreach LinkedIn outreach (Tiffany); more pipeline through email\",\n details:\n \"During the CS call on 2026-06-02, Wael Azeem shared positive news:\\n\\n\" +\n \"'We just got our first paid participant today. She paid for it. We received this money from the program. \" +\n \"Thanks for that. We've got some in the pipeline as well.'\\n\\n\" +\n \"Details:\\n\" +\n \"- First sale: Tiffany, $4,000 — sourced via Coldreach LinkedIn outreach\\n\" +\n \"- Additional pipeline lead sourced via email outreach (not yet closed)\\n\" +\n \"- Program launch is ~1 month away\\n\\n\" +\n \"This validates the effectiveness of the LinkedIn outreach channel for Ureka's $4K coaching/program offering.\\n\\n\" +\n \"Source: Fathom recording https://fathom.video/calls/694940281 | Timestamp ~00:36 | Recorded: 2026-06-02 21:30–21:43 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"OptXNFOUXY8\", // Customer Call\n channel: UREKA_CHANNEL,\n raiseDate: \"2026-06-02\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 3: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[279],"bbfaf34e-5f6e-11f1-ae87-1607ee4eb77e","unixi_office_hour_2026_06_03.ts","23c80ce2-5f6e-11f1-9c0e-1607ee4eb77e",232,["D",1780506462991],2,"/**\n * Unixi Office Hour signals – 2026-06-03\n * Meeting: https://fathom.video/share/ydgzdhxBpKao11Q2HoyxzUv5TWgQcngC\n * Recording: https://fathom.video/calls/695623104\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Rich Eisenberg, Keith Reed, Anthony Carpinelli (Unixi) + Xiaohan Shen (Coldreach)\n * Session: Weekly office hour – campaign setup, HubSpot integration, LinkedIn launch, AI targeting fix\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n * (Bug/Friction has no dedicated option — use Feature Request as closest fit)\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst UNIXI_CHANNEL = \"C0B65NMAQJ2\"; // #coldreach-x-unixi\nconst MEETING_URL = \"https://fathom.video/share/ydgzdhxBpKao11Q2HoyxzUv5TWgQcngC\";\nconst RAISE_DATE = \"2026-06-03\";\n\n// IDs of items already created in the first run that need channel patching\nconst ALREADY_CREATED_ITEM_IDS = [\n \"Rec0B82JGAR26\", // Item 1: mailbox warm-up friction\n \"Rec0B82JGFUN6\", // Item 4: CS success\n \"Rec0B7W7HHL0K\", // Item 5: LinkedIn throttle FR\n];\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Friction – Email campaign blocked at mailbox config step; no in-app warm-up status ──\n // (already created as Rec0B82JGAR26 – will be skipped by dedup)\n {\n brief: \"Unixi - Friction: Email campaign blocked at 'configure mailbox' step with no in-app warm-up status or ETA\",\n details:\n \"During the 2026-06-03 office hour, Anthony Carpinelli reported being stuck at the mailbox configuration step when trying to launch his email campaign. \" +\n \"He had no visibility in the UI about the mailbox warm-up process, its progress, or when it would complete. \" +\n \"Anthony said: 'I set up a campaign, and I got stuck at the step where it asked me to configure my mailbox, and I didn't want to do anything to mess anything up, so I haven't done that.' \" +\n \"He also asked: 'How will I know when that changes and how do I move forward once it changes?' \" +\n \"Xiaohan had to explain verbally that Coldreach provisions dedicated outbound mailboxes and that they need ~2 weeks to warm up before they appear in the UI as selectable sending options. \" +\n \"This is a recurring friction (also noted in the 2026-05-27 session) — the warm-up process is completely invisible to users, leaving them confused when they reach the mailbox step. \" +\n \"Opportunity: Add a warm-up status indicator (e.g., a progress bar or 'X days remaining') on the mailbox configuration step, and surface a proactive in-app notification or email when warm-up is complete. \" +\n \"Meeting timestamp: 00:00:15 | \" + MEETING_URL + \"?tab=summary×tamp=15.0 | Detected: 2026-06-03 ~16:30 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (closest to Friction/Bug)\n source: \"OptXNFOUXY8\", // Customer Call\n },\n\n // ── Item 2: Bug – HubSpot integration blocked by \"marketplace access permission\" error ──\n {\n brief: \"Unixi - (Bug) HubSpot integration fails with 'marketplace access permission' error; permission requirements unclear to users\",\n details:\n \"During the 2026-06-03 office hour, Anthony Carpinelli and Rich Eisenberg reported that they could not connect HubSpot to Coldreach. \" +\n \"When attempting the integration, the UI displayed an error requiring 'marketplace access permission.' \" +\n \"Anthony said: 'That's the hang up I had was I didn't have the admin rights to link it here.' \" +\n \"Rich asked: 'Do they have to change our admin level, or is there some way for somebody else to do it? Because I know I'm going to fight that battle if they have to change our administrative level.' \" +\n \"Xiaohan clarified that full admin rights are not required — only read-write access in HubSpot is needed. \" +\n \"However, the error message implies admin rights are required, leading to confusion and unnecessary escalation to HubSpot admins. \" +\n \"The resolution path requires their HubSpot admin (Livona) to grant 'marketplace access permission' to Rich, Anthony, and Keith. \" +\n \"Impact: Blocks contact sync and ownership tracking — particularly critical since the team runs shared LinkedIn campaigns where reply attribution depends on HubSpot data. \" +\n \"Opportunity: (1) Clarify the error message to specify exactly what permission is needed and who needs to grant it; (2) Provide a step-by-step guide for requesting 'marketplace access' in HubSpot; (3) Investigate whether the integration can proceed with more limited permissions. \" +\n \"Meeting timestamp: 00:11:49 | \" + MEETING_URL + \"?tab=summary×tamp=937.0 | Detected: 2026-06-03 ~16:47 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (closest to Bug)\n source: \"OptXNFOUXY8\", // Customer Call\n },\n\n // ── Item 3: Friction – AI misinterpreted targeting prompt; targeted Dashlane customers only ──\n {\n brief: \"Unixi - (Bug) AI targeting misinterpreted prompt — targeted only Dashlane customers instead of all password manager users\",\n details:\n \"During the 2026-06-03 office hour, Keith Reed's LinkedIn campaign was found to have only 31 estimated contacts — significantly fewer than any other campaign. \" +\n \"Xiaohan investigated and identified the root cause: the AI had misinterpreted Keith's prompt. \" +\n \"Keith's intent was to target all password manager users (using a Dashlane article as the hook/context), but the AI interpreted this as 'target only Dashlane customers.' \" +\n \"Keith explained: 'What I'm trying to do is highlight a specific article that came out yesterday from a password manager company called Dashlane. I was limiting it to all password managers [not just Dashlane].' \" +\n \"Xiaohan confirmed: 'I think it was happening — it's trying to target people who [are] specifically using Dashlane.' \" +\n \"The fix is to clarify the targeting criteria via the AI chat, which will trigger a rerun of the search with corrected parameters. \" +\n \"This is a recurring AI prompt interpretation risk: when users mention a specific company as context (e.g., for a news hook), the AI may incorrectly narrow the targeting to that company's customers. \" +\n \"Opportunity: (1) Improve AI prompt parsing to distinguish 'article context' from 'targeting filter'; (2) Surface the interpreted targeting criteria back to the user for explicit confirmation before running the search; (3) Warn users when the estimated contact count is unusually low compared to similar campaigns. \" +\n \"Meeting timestamp: 00:26:13 | \" + MEETING_URL + \"?tab=summary×tamp=1589.0 | Detected: 2026-06-03 ~16:56 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (closest to Bug)\n source: \"OptXNFOUXY8\", // Customer Call\n },\n\n // ── Item 4: CS Success – GRC LinkedIn campaign launched; team enthusiastic about AI outreach ──\n // (already created as Rec0B82JGFUN6 – will be skipped by dedup)\n {\n brief: \"Unixi - Customer Success: GRC LinkedIn campaign launched live during call; AI auto-pilot enabled; team excited about product\",\n details:\n \"During the 2026-06-03 office hour, Anthony Carpinelli successfully launched his first LinkedIn campaign (targeting GRC/audit/compliance personas) live during the session. \" +\n \"The AI agent created a LinkedIn version of his existing email campaign, proposed a batch of contacts, and generated personalized messages. \" +\n \"Anthony reviewed the contacts and messaging, approved them, and enabled auto-pilot — which will automatically find new leads and send messages continuously within LinkedIn's sending limits. \" +\n \"The campaign was load-balanced across all three team LinkedIn accounts (Anthony, Rich, and Keith) to maximize outreach volume. \" +\n \"Rich Eisenberg expressed strong enthusiasm: 'I love what I'm seeing. I love the creativity here.' and 'We're going to get some good learnings in here, I think.' \" +\n \"The team decided to push all LinkedIn campaigns this week while email mailboxes finish warming up, planning to launch email campaigns next week. \" +\n \"This is a strong retention signal — the team is actively ramping, running experiments with different targeting/messaging combinations, and is optimistic about results. \" +\n \"Meeting timestamp: 00:08:34 | \" + MEETING_URL + \"?tab=summary×tamp=156.0 | Detected: 2026-06-03 ~16:38 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"OptXNFOUXY8\", // Customer Call\n },\n\n // ── Item 5: Feature Request – No way to throttle LinkedIn automation to preserve manual outreach capacity ──\n // (already created as Rec0B7W7HHL0K – will be skipped by dedup)\n {\n brief: \"Unixi - Feature Request: No way to temporarily reduce LinkedIn automation sending rate to preserve capacity for manual outreach\",\n details:\n \"During the 2026-06-03 office hour, Anthony Carpinelli raised a concern about LinkedIn sending limits conflicting with his manual prospecting activities. \" +\n \"He asked: 'If I find that as a part of what I'm doing in another activity, I can no longer go out and ask people to connect — can I ratchet back the number on the automation?' \" +\n \"And: 'If I have a contact that I identify that I need to get to this person, want to ask them to connect, but I'm blocked from doing that because I'm already over my number, how do I manage that?' \" +\n \"Xiaohan confirmed that manual LinkedIn connections do count toward the same weekly limit as Coldreach automation, and that the system stays conservative (25/day) by default. \" +\n \"However, there is no in-product way for users to temporarily reduce or pause the automation sending to free up capacity for manual outreach without fully disabling the campaign. \" +\n \"Opportunity: Add a setting to reduce the daily automation limit per LinkedIn account (e.g., 'Reserve X connections/day for manual use'), or surface the remaining weekly limit in a dashboard so users can self-manage. \" +\n \"Meeting timestamp: 00:19:51 | \" + MEETING_URL + \"?tab=summary×tamp=1192.0 | Detected: 2026-06-03 ~16:50 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n // ── Step A: Patch channel on already-created items from first run ────────────\n for (const itemId of ALREADY_CREATED_ITEM_IDS) {\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [UNIXI_CHANNEL] }],\n });\n results.push({ step: \"patch_channel_existing\", item_id: itemId, chan_updated: chanRes.ok, chan_error: chanRes.error });\n }\n\n // ── Step B: Create new items (with dedup) ───────────────────────────────────\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 60), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 60), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 60), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 3: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [UNIXI_CHANNEL] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, results });\n}\n",[286],"244a2e26-59e6-11f1-a1d9-ee650bb23af1","unixi_feedback_2.ts","f5c1d392-59e5-11f1-92ee-ee650bb23af1",96,["D",1779898040804],"/**\n * Unixi onboarding call signals – 2026-05-27\n * Meeting: https://fathom.video/share/e-uUBD7eyyZ8Dx2N1vyH1h8wpcUV_1LW\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Rich Eisenberg, Keith Reed, Anthony Carpinelli (Unixi) + Xiaohan Shen (Coldreach)\n * Session: Follow-up onboarding – LinkedIn campaign setup, mailbox warmup kickoff\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst UNIXI_CHANNEL = \"C0B65NMAQJ2\"; // #coldreach-x-unixi\nconst MEETING_URL = \"https://fathom.video/share/e-uUBD7eyyZ8Dx2N1vyH1h8wpcUV_1LW\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Unixi - Customer Success: LinkedIn campaign live; all 3 users connected; customer highly enthusiastic about product\",\n details:\n \"During the 2026-05-27 onboarding session, the team achieved major milestones: \" +\n \"(1) A LinkedIn outreach campaign was launched live during the call. \" +\n \"(2) All three team members (Rich Eisenberg, Keith Reed, Anthony Carpinelli) successfully connected their LinkedIn accounts to Coldreach. \" +\n \"(3) The AI agent autonomously drafted a LinkedIn sequence and began revealing its reasoning in real time. \" +\n \"Rich reacted positively: 'That's pretty impressive. I like the Zapier one. That's freaking pretty smart.' \" +\n \"He also expressed strong retention intent: 'I hope it, listen, I want to be paying you money and raising the plan every month.' \" +\n \"Weekly office hours scheduled (Wednesdays 12:30 PM ET) to support the team through ramp-up. \" +\n \"Meeting: \" + MEETING_URL + \" | Detected: 2026-05-27 ~16:00 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Unixi - Bug: LinkedIn connection failed on first attempt during onboarding (passkey/password friction)\",\n details:\n \"At timestamp 00:15:49 of the 2026-05-27 call, Rich Eisenberg attempted to connect his LinkedIn account to Coldreach and immediately received a 'Failed to connect' error. \" +\n \"Root cause appeared to be credential friction: Rich uses a passkey for LinkedIn and had not typed his password in a long time. \" +\n \"He said: 'I don't know when I've typed my LinkedIn password. Last time I typed my LinkedIn password.' \" +\n \"The connection eventually succeeded after Rich opened the LinkedIn mobile app for verification. \" +\n \"This is a friction point for users who rely on passkeys or SSO for LinkedIn – the password-based connection flow in Coldreach does not accommodate passkey-first authentication. \" +\n \"Opportunity: provide clearer instructions in the UI for users who use passkeys or SSO (e.g., 'You may need to use password login for this connection'). \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=947.0 | Detected: 2026-05-27 ~15:49 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptGXKMK28J\", // Bug\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Unixi - Friction: LinkedIn mobile phone verification required multiple retries (3+) before appearing on Keith's device\",\n details:\n \"Keith Reed had significant trouble connecting his LinkedIn account during the 2026-05-27 session. \" +\n \"He approved the login on his browser but the mobile phone verification prompt did not appear on his phone. \" +\n \"Keith stated: 'It's my third time. And you approved it in LinkedIn? It says to go to my phone, but I'm not getting it in my phone.' \" +\n \"He resolved it by powering his phone down and back on, after which LinkedIn sent the verification notification. \" +\n \"This multi-retry friction – caused by LinkedIn's two-factor mobile verification delay – adds uncertainty and confusion during onboarding. \" +\n \"Coldreach cannot control LinkedIn's 2FA system, but in-product guidance (e.g., 'If you don't receive the verification push notification within 30 seconds, try restarting the LinkedIn app or your phone') would reduce user anxiety. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1264.0 | Detected: 2026-05-27 ~15:50 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Unixi - Friction: Sender name on email mailboxes must be locked in early; name change creates operational hurdle\",\n details:\n \"During the mailbox setup discussion, Xiaohan explained that once mailboxes are created and warming up under a particular sender name, changing that name later 'will just create some kind of operational hurdle' requiring the old mailboxes to be deleted and new ones re-created and re-warmed. \" +\n \"This was not intuitive to the customer. Rich initially floated the idea of using the CEO's name (Chad), Anthony asked whether different campaigns could have different senders – the team didn't realize that the sender name would be effectively locked in for the warm-up period. \" +\n \"Anthony's question: 'But is that going to be configurable down the road? There might be some things you want coming from Chad, but there might be other things you don't want coming from Chad.' \" +\n \"Opportunity: (1) surface a clear warning in the mailbox setup UI about the difficulty of renaming after warm-up, (2) support per-campaign sender name assignment from a pre-configured pool of mailboxes to allow flexibility without full re-provisioning. \" +\n \"Meeting timestamp: 00:06:51 | Meeting: \" + MEETING_URL + \"?tab=summary×tamp=411.0 | Detected: 2026-05-27 ~15:36 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Unixi - Friction: Email campaign blocked at launch due to mailbox warmup delay – no immediate email outreach possible\",\n details:\n \"The email outreach campaign for Unixi could not be activated during the 2026-05-27 session because the mailboxes had not yet been provisioned and warmed up. \" +\n \"The LinkedIn campaign was launched as a workaround to generate early activity while email infrastructure catches up. \" +\n \"Xiaohan confirmed: 'We're going to set up extra mailboxes and those are going to take some time to warm up.' \" +\n \"This creates a gap at the start of every new customer engagement where the email channel is unusable for days/weeks, which may impact early momentum and customer confidence. \" +\n \"Signal: The team set up a LinkedIn-only campaign specifically to bridge this gap, suggesting the warm-up delay is long enough to meaningfully delay email ROI. \" +\n \"Opportunity: Proactively initiate mailbox provisioning and warmup before or at the same time as the first onboarding call, so email is ready to go sooner. \" +\n \"Meeting timestamp: 00:04:59 | Meeting: \" + MEETING_URL + \"?tab=summary×tamp=299.0 | Detected: 2026-05-27 ~15:35 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Unixi - Feature Request: Tag or filter to distinguish AI-sent outreach from manually-sent emails\",\n details:\n \"Anthony Carpinelli asked: 'Is there some other field or factor that we can insert somewhere that will identify this as coming through this technology as opposed to something we sent on our own, just so we know by a quick scan or by a filter?' \" +\n \"The request is for a way to differentiate Coldreach AI-generated outreach from emails the team sends manually, so they can quickly audit and track what came from the platform. \" +\n \"This is useful for attribution, compliance, and internal reporting. \" +\n \"Xiaohan did not confirm such a feature exists today. \" +\n \"Opportunity: add a custom email header, BCC alias, or CRM tag that marks Coldreach-originated messages. Alternatively, a dashboard view showing all AI-sent messages per user per timeframe would address this. \" +\n \"Meeting timestamp: 00:09:43 | Meeting: \" + MEETING_URL + \"?tab=summary×tamp=583.0 | Detected: 2026-05-27 ~15:40 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Unixi - Friction: Seeing other users' connected LinkedIn accounts in own dashboard caused confusion\",\n details:\n \"When Anthony Carpinelli navigated to his LinkedIn Accounts dashboard, he saw Rich Eisenberg's LinkedIn account listed there. \" +\n \"He asked: 'Under my dashboard, when I go to LinkedIn accounts, Rich's shows up. Is that normal?' \" +\n \"Xiaohan confirmed this is expected behavior (shared workspace accounts are visible to all team members), but the lack of in-product explanation meant Anthony interpreted it as a potential error or privacy issue. \" +\n \"This UX issue could undermine trust or cause unnecessary support requests, especially for new users who expect account isolation. \" +\n \"Opportunity: add a tooltip or label in the LinkedIn Accounts section explaining that all connected accounts within the workspace are shared for multi-profile outreach, and clarify which account belongs to whom. \" +\n \"Meeting timestamp: 00:18:25 | Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1105.0 | Detected: 2026-05-27 ~15:48 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Unixi - Friction: Reply notification location unclear to new users during onboarding\",\n details:\n \"Early in the 2026-05-27 session (timestamp 00:01:04), Rich Eisenberg asked: 'Where would I see the reply notifications at?' \" +\n \"Xiaohan answered that both email and Slack notifications had been enabled, but the question signals that the notification flow was not self-evident from the product UI. \" +\n \"Rich had been through a previous onboarding session and still was not certain where replies would surface. \" +\n \"This suggests the post-reply notification experience is not prominently communicated or discoverable in the product. \" +\n \"Opportunity: add a persistent 'Where to find replies' tooltip or onboarding checklist item that clearly shows users where to expect reply notifications (email + Slack channel), with links to settings for customization. \" +\n \"Meeting timestamp: 00:01:04 | Meeting: \" + MEETING_URL + \"?tab=summary×tamp=64.0 | Detected: 2026-05-27 ~15:31 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: patch org channel separately\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [UNIXI_CHANNEL] }],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n org_updated: updateRes.ok,\n org_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[294],"6f90f658-5914-11f1-886a-ee650bb23af1","unixi_feedback.ts","53d3ffb4-5914-11f1-a75a-ee650bb23af1",67,["D",1779807973098],"/**\n * Unixi onboarding call signals – 2026-05-26\n * Customer call: Rich Eisenberg / Anthony Carpinelli / Xiaohan Shen\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst UNIXI_CHANNEL = \"C0B65NMAQJ2\"; // #coldreach-x-unixi\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Unixi - Fathom integration shows 'not available for your organization' error during onboarding\",\n details:\n \"During Unixi's first onboarding call (2026-05-26), both Anthony and Rich tried to connect Fathom (sales call recorder) as a data source via the 'Chat Sources' screen and hit an error: 'These integrations aren't available for your organization just yet.' \" +\n \"This is a named direct integration so the failure was unexpected and interrupted the onboarding flow. \" +\n \"Root cause: Coldreach platform was undergoing maintenance at that exact time (CTO confirmed, said it would be resolved in minutes). \" +\n \"The issue blocked Fathom setup for Unixi and requires a follow-up session to complete. \" +\n \"Recording: https://fathom.video/calls/680470129?timestamp=721 | Detected: 2026-05-26 ~14:42 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptGXKMK28J\", // Bug\n },\n {\n brief: \"Unixi - Account not pre-provisioned before onboarding call; login failed mid-session\",\n details:\n \"At ~00:08:19 of the onboarding call, Anthony Carpinelli tried to log into coldreach.ai and was rejected: 'it's not accepting my email address.' \" +\n \"Xiaohan had to manually provision the account in the background while the call was live. \" +\n \"This caused a brief but awkward gap during the onboarding demo. \" +\n \"Improvement opportunity: accounts for all invited users (Rich, Anthony, Keith) should be pre-activated before the onboarding call starts to avoid live interruptions. \" +\n \"Recording: https://fathom.video/calls/680470129?timestamp=499 | Detected: 2026-05-26 ~14:38 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptGXKMK28J\", // Bug\n },\n {\n brief: \"Unixi - Cross-workspace Slack channel invite blocked by privacy settings\",\n details:\n \"When Xiaohan tried to invite Rich Eisenberg to the shared #coldreach-x-unixi Slack channel via email invite, Rich received an error: 'Someone tried to share this channel with you, but it looks like there's a privacy setting that doesn't allow you.' \" +\n \"Anthony was able to join successfully. Rich eventually got in after Anthony added him directly. \" +\n \"This cross-workspace invite issue may affect other customers whose Slack workspaces have restrictive external-sharing policies. \" +\n \"A documented workaround (have an existing member add others) or a fallback invite method would reduce friction. \" +\n \"Recording: https://fathom.video/calls/680470129?timestamp=403 | Detected: 2026-05-26 ~14:36 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"OptGXKMK28J\", // Bug\n },\n {\n brief: \"Unixi - Feature request: support PowerPoint/PPTX files as AI training documents\",\n details:\n \"At ~00:15:00, Rich Eisenberg asked 'Can it take a PowerPoint?' when uploading a training document to the AI agent. \" +\n \"The session continued with a .doc file and it's unclear whether PPTX is currently supported. \" +\n \"Unixi likely has sales decks and pitch materials in PowerPoint format that would be valuable AI training data. \" +\n \"Supporting PPTX uploads (or at least clarifying the accepted file types in the UI) would reduce friction for new customers. \" +\n \"Recording: https://fathom.video/calls/680470129?timestamp=900 | Detected: 2026-05-26 ~14:45 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n },\n {\n brief: \"Unixi - Successfully onboarded: Slack channel live, AI trained, first campaign in progress\",\n details:\n \"Unixi (Rich Eisenberg, Anthony Carpinelli) completed their onboarding session on 2026-05-26. \" +\n \"Milestones achieved: (1) Shared Slack channel #coldreach-x-unixi created and both users joined. \" +\n \"(2) Accounts activated for Rich and Anthony. \" +\n \"(3) AI agent trained with Unixi's sales playbook (.doc file). \" +\n \"(4) Reply routing configured with global forwarding + per-campaign override explained. \" +\n \"(5) First live campaign strategy demoed using voice transcriber — Rich provided feedback in real time. \" +\n \"Rich was enthusiastic: 'Thanks for getting us going.' Wants a follow-up tomorrow/Wednesday to complete setup, resolve Fathom integration, and train Anthony & Keith on building their own campaigns. \" +\n \"Recording: https://fathom.video/calls/680470129 | Detected: 2026-05-26 ~15:01 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"OptBG0U2MNG\", // Customer Success\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) => b.includes(item.brief.toLowerCase().slice(0, 40)));\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (channel field causes internal_error on create, patch separately)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptXNFOUXY8\"] }, // Source: Customer Call\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: patch org channel separately\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [UNIXI_CHANNEL] }],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n org_updated: updateRes.ok,\n org_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[301],"ce0c35aa-5a16-11f1-9551-ee650bb23af1","triple_session_office_hour_2026_05_27.ts","a9e272f2-5a16-11f1-9a6e-ee650bb23af1",115,["D",1779918941750],"/**\n * Triple Session Office Hour – 2026-05-27 ~21:32–21:51 UTC\n * Source: Fathom meeting recording (recording_id: 150088768)\n * Participants: Matt Doyon (matt@triplesession.com), Xiaohan Shen (shen@coldreach.ai, CS)\n * Meeting: \"Coldreach // Triple Session Office Hour\"\n * Recording: https://fathom.video/share/y-_AJ6Aroz21iMTvaqvsS7QxsjYwaZ_s\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel) – set via update after create\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n * NOTE: Bug type removed. Use \"(Bug)\" in brief.\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS: Array<{\n brief: string;\n details: string;\n priority: string;\n type: string;\n}> = [\n // ── Bug / Friction ────────────────────────────────────────────────────────────\n {\n brief: \"Triple Session - (Bug) LinkedIn campaign silently not sending: no sender account configured, no in-product alert\",\n details:\n \"During the 2026-05-27 Triple Session Office Hour call, Xiaohan Shen and Matt Doyon reviewed Matt's active campaigns. \" +\n \"A LinkedIn campaign had been live for weeks but was not sending any messages because (a) no sender account had been selected, and (b) autopilot mode had not been enabled. \" +\n \"The customer was completely unaware — there was no in-product notification, badge, or warning surfaced to flag the misconfiguration. \" +\n \"Xiaohan discovered the issue by clicking into the campaign's 'configure mailboxes' section and noticing the sender was missing: \" +\n \"'Somehow we did not select you as the center for this campaign.' \" +\n \"The fix was applied live on the call (sender selected, saved, autopilot enabled). \" +\n \"However, the underlying UX gap remains: when a campaign has no sender account or autopilot is off, the product does not proactively alert the user that the campaign is not actually running. \" +\n \"This likely affected campaign performance for the past ~2 weeks. \" +\n \"Opportunity: (1) Show a clear 'Campaign not active – no sender configured' warning banner on the campaign overview page. \" +\n \"(2) Add a 'Needs Action' badge or notification in the campaign list for campaigns missing required configuration. \" +\n \"Recording: https://fathom.video/share/y-_AJ6Aroz21iMTvaqvsS7QxsjYwaZ_s?tab=summary×tamp=147.0 | Detected: 2026-05-27 ~21:35 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (bug workaround via feature)\n },\n {\n brief: \"Triple Session - Friction: Inbox reply preview panel is too small and cannot be expanded\",\n details:\n \"During the 2026-05-27 Triple Session Office Hour, while reviewing email replies in the Inbox, Matt Doyon commented 'It's a little small.' \" +\n \"Xiaohan tried to expand the reply preview pane by clicking on it and nearby areas, but the panel did not expand. \" +\n \"The conversation: \" +\n \"Xiaohan: 'I'm trying to get this to be expanded. Click on that and see if that actually expands that session a little bit.' \" +\n \"After multiple attempts: 'No? Cool.' \" +\n \"They ultimately navigated to the top-level 'Replies' tab for better readability. \" +\n \"This means users cannot easily read full email reply content inline within the Inbox without navigating away. \" +\n \"Opportunity: Allow the reply preview panel in the Inbox to be resizable or expandable (e.g., click-to-expand, drag handle, or full-screen modal for individual reply threads). \" +\n \"Recording: https://fathom.video/calls/686708277?timestamp=300 | Detected: 2026-05-27 ~21:37 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n },\n\n // ── Customer Success Signals ──────────────────────────────────────────────────\n {\n brief: \"Triple Session - CS Signal: Matt Doyon converted to customer after replying to Coldreach's own AI-generated cold email — meta proof of product\",\n details:\n \"During the 2026-05-27 office hour, Matt Doyon (CEO, Triple Session) confirmed he originally became a Coldreach customer because he received and replied to a cold email generated by Coldreach's own AI outbound system. \" +\n \"Matt asked Xiaohan to share the cold email template that got him to respond: \" +\n \"'Remind me, what was the messaging you used? That I replied to. What's been working for you?' \" +\n \"Xiaohan: 'Let me pull up the message I sent you, or my AI agent sent you.' \" +\n \"This is a powerful meta success signal: Coldreach used its own product to acquire a customer, and that customer is now actively using the product to run their own outbound campaigns. \" +\n \"Matt also confirmed the email was compelling: 'Whatever it was, resonated with me.' \" +\n \"This story is valuable for marketing/sales collateral as a self-referential proof point. \" +\n \"Recording: https://fathom.video/share/y-_AJ6Aroz21iMTvaqvsS7QxsjYwaZ_s?tab=summary×tamp=951.0 | Detected: 2026-05-27 ~21:48 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n },\n {\n brief: \"Triple Session - CS Signal: Customer planning to pivot to performance-focused messaging and launch 2-3 new AI-generated campaigns\",\n details:\n \"During the 2026-05-27 office hour, Xiaohan and Matt diagnosed why the existing email campaign (1.8% reply rate, all negative/uninterested responses) was underperforming. \" +\n \"Root cause identified: the 'time-saving' pitch doesn't resonate because prospects aren't actively coaching at scale and don't feel the pain of manual effort. \" +\n \"The new agreed messaging pivot: frame the AI as an 'insurance policy' that reviews 100% of calls to catch skill gaps and prevent lost deals. \" +\n \"Two proposed messaging angles: \" +\n \"(1) '90% of calls never get reviewed → AI assesses 100%, flags gaps, turns winnable deals into closed-won.' \" +\n \"(2) 'Lost deals in discovery → AI flags superficial discovery, offer free call analysis assessment.' \" +\n \"Action: Matt will use the Coldreach AI chat to generate 2–3 new email campaign variations based on these angles, then launch separate campaigns for AEs + BDRs. \" +\n \"This is a strong CS signal of product engagement and expanding usage. Matt is committed to iteration and working within the Coldreach AI to generate copy. \" +\n \"He also confirmed awareness of the ≤3 concurrent campaign limit recommendation to maintain sufficient sending volume. \" +\n \"Recording: https://fathom.video/share/y-_AJ6Aroz21iMTvaqvsS7QxsjYwaZ_s?tab=summary×tamp=899.0 | Detected: 2026-05-27 ~21:50 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptXNFOUXY8\"] }, // Source: Customer Call\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: createRes.item?.id,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[308],"f241b277-e616-4fd2-898c-db15f55cd33c","three_strands_office_hour_2026_06_08.ts","e75fbbd2-6351-11f1-9199-1607ee4eb77e",317,["D",1780933934486],"/**\n * CS Office Hour – Leah Wyrick Smith (Three Strands Recovery Wear) & Xiaohan Shen – 2026-06-08 15:33–15:49 UTC\n * Source: Fathom recording #153113582\n * Fathom share: https://fathom.video/share/TU5uaYnxx8wfq3k__R5ksxPA2wy3Ednd\n *\n * SIGNALS IDENTIFIED:\n * 1. Bug – Multiple email threads from the same contact (Taylor Honeycutt, Duke) incorrectly merged into one thread in Coldreach\n * 2. Feature – Personal notes field on leads (e.g. \"follow up in 1 week\") to replace ineffective color-coded status system\n * 3. Friction – AI response panel overlaps/obscures the email thread; needs a minimize/resize option\n * 4. Success – Customer highly satisfied: \"this whole system is just freaking amazing\"\n *\n * CUSTOMER CHANNEL: Not found (no shared Slack channel for threestrandsrecoverywear.com)\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst RAISE_DATE = \"2026-06-08\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Bug – Multiple threads from same contact merged into one ──\n {\n brief: \"Three Strands Recovery Wear (Leah) - (Bug) Multiple email threads from same contact (Taylor Honeycutt, Duke) merged into a single thread in Coldreach\",\n details:\n \"During CS office hour on 2026-06-08 (Fathom #153113582), Leah Wyrick Smith (Three Strands Recovery Wear) reported that three separate email threads \" +\n \"initiated by the same contact — Taylor Honeycutt at Duke — were incorrectly merged into a single thread inside Coldreach. \" +\n \"Taylor connected Leah with multiple departments (Anna, Phil, and others) via separate email threads, all using Leah's Coldreach mailbox address \" +\n \"(leah.wyrick@threestrandsops.com). Because the same Coldreach mailbox address appeared across all three threads, Coldreach collapsed them into one, \" +\n \"making it impossible for Leah to identify which reply belonged to which individual conversation and who to address in each reply. \" +\n \"Leah described it as 'a lot that just happened in one' and had to route responses through her personal email to work around it. \" +\n \"Xiaohan confirmed this is unintended: 'if a lead tries to start multiple threads, we should be displaying them across different threads, theoretically.' \" +\n \"Action item: Xiaohan to investigate the Duke thread merging and report findings. \" +\n \"Fathom timestamp: 00:02:27 | https://fathom.video/calls/700129398?timestamp=147\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (closest; no explicit Bug type)\n source: \"OptXNFOUXY8\", // Customer Call\n },\n // ── Item 2: Feature Request – Personal notes on leads ──\n {\n brief: \"Three Strands Recovery Wear (Leah) - (Feature Request) Personal notes field on leads to manage follow-up workflow; color-coded status system insufficient\",\n details:\n \"During CS office hour on 2026-06-08 (Fathom #153113582), Leah Wyrick Smith requested the ability to add free-text personal notes to individual leads, \" +\n \"for example: 'follow up in 1 week', 'waiting on response', or 'need to touch base'. \" +\n \"The current color-coded status system (To-Do / Waiting / Resolved) does not provide enough context for her workflow. \" +\n \"Leah stated: 'the colors aren't translating for me' and 'my brain doesn't work that way.' \" +\n \"She finds the 'unread' indicator helpful as an action trigger, but lacks a way to annotate leads with her own reminders or status notes. \" +\n \"The only currently available workaround is to use the existing status labels, which are too broad. \" +\n \"Xiaohan confirmed a dev ticket was created for the personal notes feature. \" +\n \"Fathom timestamp: 00:00:54 | https://fathom.video/calls/700129398?timestamp=54\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n // ── Item 3: Friction – AI response panel obscures email thread ──\n {\n brief: \"Three Strands Recovery Wear (Leah) - (Friction) AI response panel overlaps email thread in UI; needs minimize or resize option\",\n details:\n \"During CS office hour on 2026-06-08 (Fathom #153113582), Leah Wyrick Smith noted that the AI-generated response panel in the Coldreach inbox view \" +\n \"obscures the email thread beneath it, making it difficult to read the conversation while composing a reply. \" +\n \"Leah requested a minimize or resize option for the AI panel so she can view the full email thread and the AI suggestion simultaneously. \" +\n \"Xiaohan confirmed a dev ticket was created for this UI resize/minimize feature. \" +\n \"Fathom timestamp: 00:07:20 | https://fathom.video/calls/700129398?timestamp=440\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n // ── Item 4: Customer Success Signal ──\n {\n brief: \"Three Strands Recovery Wear (Leah) - (Customer Success) Strong product satisfaction; 'this whole system is just freaking amazing'\",\n details:\n \"During CS office hour on 2026-06-08 (Fathom #153113582), Leah Wyrick Smith expressed strong satisfaction with Coldreach: \" +\n \"'This thing, this whole system is just freaking amazing. Seriously. Like I've been able to get so many awesome responses and stuff, and I'm just super excited about it.' \" +\n \"Leah is actively using the product and generating positive replies from outreach campaigns targeting surgeons. \" +\n \"She is engaged enough to participate in regular office hours with CS and is proactively strategizing new campaign approaches (broadening company types to clinics/private practices while narrowing to surgeon contacts). \" +\n \"Her main friction points are workflow/UI-related, not core product functionality — a strong signal of product-market fit for her use case. \" +\n \"Fathom timestamp: 00:00:41 | https://fathom.video/calls/700129398?timestamp=41\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"OptXNFOUXY8\", // Customer Call\n },\n];\n\nexport default async function (_req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 50))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 70), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 70), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 70), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({\n ok: true,\n source: \"Fathom CS Office Hour – Three Strands Recovery Wear (Leah Wyrick Smith) & Xiaohan Shen – 2026-06-08\",\n results,\n });\n}\n",[315],"86b8919e-90e7-4969-bcc7-2f8d5c16cee2","taha_cs_call_2026_06_04.ts","35653390-603f-11f1-a12f-1607ee4eb77e",277,["D",1780596054178],"/**\n * CS Call – Taha Ahmed (taholdinggroup.com) & Xiaohan Shen – 2026-06-04 17:30–17:57 UTC\n * Source: Fathom recording #152373469\n * Fathom share: https://fathom.video/share/nmTHRb6RGcz2SCLhYW7xrcMm84PwSezW\n *\n * SIGNALS IDENTIFIED:\n * 1. Friction – Auto-pilot mode off by default; campaigns stall after finding initial lead batch only\n * 2. Friction – CSV import fails when company names used without website URLs; requirement not surfaced in UI\n * 3. Potential Bug – Sending capacity controls may have been removed/reset for Taha; needs verification\n *\n * CUSTOMER CHANNEL: Not found (no shared Slack channel for taholdinggroup)\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst RAISE_DATE = \"2026-06-04\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Friction – Auto-pilot off by default causes campaign stall ──\n {\n brief: \"Taha (taholdinggroup) - (Friction) Auto-pilot mode off by default; campaigns stall after finding only initial lead batch\",\n details:\n \"During a CS call on 2026-06-04 (Fathom #152373469), Taha reported that his email campaigns were generating very few leads \" +\n \"— e.g. only 11 leads for a campaign targeting 100 emails — causing them to never reach their daily sending capacity. \" +\n \"Root cause identified by Xiaohan Shen: 'Auto-pilot' mode was disabled. With Auto-pilot OFF, the AI finds an initial batch of leads then waits for manual approval, \" +\n \"effectively stalling the campaign. With Auto-pilot ON, the AI continuously discovers and emails new leads daily without manual intervention. \" +\n \"Taha was unaware this setting existed and had never enabled it. \" +\n \"UX risk: Auto-pilot being off by default is not intuitive — customers expect campaigns to run continuously once launched. \" +\n \"Recommendation: Consider making Auto-pilot ON the default, or adding a prominent onboarding prompt / warning when campaigns stall due to it being disabled. \" +\n \"Fathom timestamp: 00:11:18 | https://fathom.video/calls/697263950?timestamp=678\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (closest to friction/improvement)\n source: \"OptXNFOUXY8\", // Customer Call\n },\n // ── Item 2: Friction – CSV import fails on company-name-only lists ──\n {\n brief: \"Taha (taholdinggroup) - (Friction) CSV import fails for company name-only lists; website URL requirement not clearly surfaced in UI\",\n details:\n \"During the CS call on 2026-06-04, Taha revealed that a previous attempt to import a list of 700 funded companies via CSV failed. \" +\n \"The list contained only company names (e.g. 'Vellum'), without website URLs. \" +\n \"The AI cannot reliably resolve a company from its name alone — 'Vellum' could be vellum.ai or vellum.com — so the import failed or produced incorrect enrichment. \" +\n \"Xiaohan explained the required format: a CSV with company website URLs. Taha was not aware of this requirement. \" +\n \"The workaround suggested: (1) use ChatGPT/Claude to enrich company names with website URLs, then re-upload the CSV; \" +\n \"or (2) upload a CSV with pre-validated emails or LinkedIn profiles to bypass enrichment entirely. \" +\n \"UX risk: No in-product guidance or error message explains the website URL requirement during CSV upload, leading to silent failure or poor enrichment results. \" +\n \"Recommendation: Add a clear tooltip/validation message on the CSV import screen specifying that a 'website' column is required. \" +\n \"Fathom timestamp: 00:23:15 | https://fathom.video/calls/697263950?timestamp=1395\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n // ── Item 3: Potential Bug – Sending capacity controls removed/reset ──\n {\n brief: \"Taha (taholdinggroup) - (Potential Bug) Sending capacity controls may have been removed or reset; requires verification\",\n details:\n \"An action item was flagged during the CS call on 2026-06-04 for Xiaohan Shen to 'Verify Taha's sending capacity controls; re-enable if removed'. \" +\n \"This suggests the sending capacity settings (which control the ~120 daily email allocation across campaigns) may have been accidentally removed or reset, \" +\n \"potentially contributing to Taha's low outreach volume. \" +\n \"The 'Campaign Prioritization' feature allows manual override in the 'Sending' tab to allocate capacity to specific campaigns — \" +\n \"if this was misconfigured or reset, campaigns would receive no dedicated sending budget. \" +\n \"Needs investigation: Was the capacity control removed? Was it a UI bug, user action, or a backend reset? \" +\n \"Fathom timestamp: 00:15:18 | https://fathom.video/calls/697263950?timestamp=918\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (closest to bug without explicit Bug type)\n source: \"OptXNFOUXY8\", // Customer Call\n },\n];\n\nexport default async function (_req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 70), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 70), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 70), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, source: \"Fathom CS call Taha ahmed & Xiaohan Shen 2026-06-04\", results });\n}\n",[322],"ce361ecc-5dbf-11f1-93a8-1607ee4eb77e","suply_office_hour_2026_06_01.ts","ae6f252a-5dbf-11f1-9965-1607ee4eb77e",174,["D",1780321380483],"/**\n * SUPLY Office Hour – 2026-06-01 ~13:30–13:38 UTC\n * Source: Fathom meeting recording (recording_id: 151021303)\n * Participants: Simon Porter (simon@suply.ai), Xiaohan Shen (shen@coldreach.ai, CS)\n * Meeting: \"Coldreach // SUPLY Office Hour\"\n * Recording: https://fathom.video/share/WtvySx_kThcCGx5msZVvsdjsJn9Hdjqc\n *\n * Items logged:\n * 1. Friction – No native campaign pause/hold feature; workaround requires manual future-dated contract\n * 2. Feature Request – Monthly billing unavailable after cancel-and-restart; requires 3-month upfront\n * 3. CS Signal – SUPLY satisfied with leads & meetings, planning Asia campaign expansion\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) — n/a: source is Fathom, not Slack\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Friction ─────────────────────────────────────────────────────────────────\n {\n brief: \"SUPLY - Friction: No native campaign pause/hold feature; workaround requires manual future-dated contract\",\n details:\n \"During the 2026-06-01 SUPLY Office Hour, Simon Porter (SUPLY) asked about pausing Coldreach campaigns for ~5 weeks \" +\n \"while they onboard 1–2 new sales hires needed to launch an Asia campaign. \" +\n \"He explicitly requested: 'what might be best for us is maybe a temporary hold for a month or so until we get the other guys onboarded and then back.' \" +\n \"Coldreach has no built-in pause/hold feature. The current options are: \" +\n \"(1) Full cancellation — platform access retained but mailboxes stop working after ~2 weeks, requiring expensive restart (new domains + 14-day warmup + 3-month upfront). \" +\n \"(2) Manual workaround offered by Xiaohan: sign a future-dated contract now, Coldreach absorbs mailbox costs during the ~5-week gap to maintain continuity. \" +\n \"This workaround requires manual CS intervention per customer and does not scale. \" +\n \"A native 'pause campaign' feature would allow customers to temporarily suspend campaigns without losing infrastructure, \" +\n \"avoiding churn risk and eliminating manual CS overhead. \" +\n \"Recording: https://fathom.video/share/WtvySx_kThcCGx5msZVvsdjsJn9Hdjqc?tab=summary×tamp=7.0 | Detected: 2026-06-01 ~13:30 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n raiseDate: \"2026-06-01\",\n },\n // ── Feature Request ───────────────────────────────────────────────────────────\n {\n brief: \"SUPLY - Feature Request: Monthly billing unavailable after cancel-and-restart; requires 3-month upfront payment\",\n details:\n \"During the 2026-06-01 SUPLY Office Hour, Simon Porter asked: 'If we were to continue, can we do monthly with you?' \" +\n \"Xiaohan explained that monthly billing is only available if the customer maintains service continuity (no cancellation). \" +\n \"If a customer cancels and then restarts, Coldreach must purchase new domains and mailboxes from vendors, \" +\n \"requiring a 3-month upfront payment to cover infrastructure costs: \" +\n \"'If you want to restart, then we can't do monthly because there's an upfront investment we have to pay our vendors out.' \" +\n \"Simon confirmed: 'So that's a bit of a [problem] for four or five weeks. We'll need to come back.' \" +\n \"SUPLY's goal was to pause, restart on monthly billing, and then use it going forward. \" +\n \"The current policy forces churned/paused customers back into quarterly lock-in. \" +\n \"Opportunity: decouple billing cadence from infrastructure restart cost — e.g., allow monthly billing with a one-time restart fee, \" +\n \"or offer monthly plans that include infrastructure provisioning costs amortized over 1 month. \" +\n \"Monthly billing was ultimately confirmed as possible under the future-dated contract path. \" +\n \"Recording: https://fathom.video/share/WtvySx_kThcCGx5msZVvsdjsJn9Hdjqc?tab=summary×tamp=109.0 | Detected: 2026-06-01 ~13:31 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n raiseDate: \"2026-06-01\",\n },\n // ── Customer Success Signal ───────────────────────────────────────────────────\n {\n brief: \"SUPLY - CS Signal: Customer satisfied with leads and meetings, planning Asia campaign expansion after new hires\",\n details:\n \"During the 2026-06-01 SUPLY Office Hour, Simon Porter and simonporter confirmed strong satisfaction with Coldreach's service. \" +\n \"Key quotes: 'we are happy with things', 'We've got some good leads', 'I've got some good meetings', \" +\n \"'Some of those are kind of moving forward as well.' \" +\n \"SUPLY is preparing to expand with a new Asia campaign, contingent on hiring 1–2 new sales reps (funded by a new funding round). \" +\n \"They are pausing for ~5 weeks solely for operational readiness (onboarding new hires), not due to dissatisfaction. \" +\n \"SUPLY is planning to sign a future-dated contract to ensure seamless continuity and monthly billing going forward. \" +\n \"This is a strong retention + expansion signal: existing satisfaction with current campaign performance, \" +\n \"committed renewal via future-dated contract, and a new market (Asia) to launch once the team is ready. \" +\n \"Recording: https://fathom.video/share/WtvySx_kThcCGx5msZVvsdjsJn9Hdjqc?tab=summary×tamp=89.0 | Detected: 2026-06-01 ~13:31 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success\n raiseDate: \"2026-06-01\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptXNFOUXY8\"] }, // Source: Customer Call\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[329],"6e2a92ce-5946-11f1-b994-ee650bb23af1","superorder_feedback_2.ts","5adce924-5946-11f1-ba64-ee650bb23af1",82,["D",1779829445594],"/**\n * Superorder customer channel signals – 2026-05-26 (last 90 min scan, 19:30–21:00 UTC)\n * Logs frictions & bugs to the Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst SUPERORDER_CHANNEL = \"C09MPJ94NTF\"; // #coldreach-x-superorder\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Superorder - Bug: Coldreach AI Chat makes campaign setup mistakes and cannot revert its actions\",\n details:\n \"In #coldreach-x-superorder, while resolving a 'no sending capacity' issue for customer Saqib Tassawar (Sam), Hankel Bao discovered that Coldreach AI Chat had made mistakes when setting up campaign #4608 and had no ability to undo or revert those changes. \" +\n \"Specifically: the AI incorrectly marked the 'ai_brand' custom snippet as 'apiProvided', which blocked all contacts in the sequence from being sent (internal check prevents sequencing if api-provided snippets are missing values). \" +\n \"The AI also set up global excludes incorrectly. Manual intervention by Hankel was required to fix both issues. \" +\n \"Hankel's message: 'looks like the coldreach ai chat made some mistakes when creating this campaign it cannot revert its actions!' \" +\n \"This is a high-friction issue: customers are left with broken campaigns and no self-service way to undo AI mistakes. \" +\n \"Slack thread: https://coldreach.slack.com/archives/C09MPJ94NTF/p1779826610753779 | Detected: 2026-05-26 ~20:33 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptGXKMK28J\", // Bug\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (channel field patched separately to avoid internal_error)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptMLS14TW8\"] }, // Source: Slack Channel\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: patch org channel separately\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [SUPERORDER_CHANNEL] }],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n org_updated: updateRes.ok,\n org_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[336],"dfce854c-590b-11f1-b74a-ee650bb23af1","superorder_feedback.ts","cd6edb90-590b-11f1-87b8-ee650bb23af1",62,["D",1779804295937],"/**\n * Superorder customer channel signals – 2026-05-26 (last 90 min scan, 12:30–14:00 UTC)\n * Logs frictions & bugs to the Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst SUPERORDER_CHANNEL = \"C09MPJ94NTF\"; // #coldreach-x-superorder\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Superorder - No sending capacity shown and unable to adjust sending capacity for campaigns\",\n details:\n \"Customer in #coldreach-x-superorder reported two issues: (1) campaigns show 'no sending capacity' and (2) they are unable to adjust sending capacity for any campaigns. \" +\n \"Shen acknowledged and is investigating. This blocks the customer from running outbound campaigns. \" +\n \"Slack thread: https://coldreach.slack.com/archives/C09MPJ94NTF/p1779802971943999 | Detected: 2026-05-26 ~13:43 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptGXKMK28J\", // Bug\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) => b.includes(item.brief.toLowerCase().slice(0, 40)));\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (channel field added separately via update)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptMLS14TW8\"] }, // Source: Slack Channel\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: patch org channel separately\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [SUPERORDER_CHANNEL] }],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n org_updated: updateRes.ok,\n org_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[343],"11650c78-5f8a-11f1-9007-1607ee4eb77e","statt_sales_call_2026_06_03.ts","ec44d176-5f89-11f1-8369-1607ee4eb77e",246,["D",1780518202703],"/**\n * Statt (statt.com) sales call signals – 2026-06-03\n * Meeting: https://fathom.video/share/4b_ssbkudH27S8NpNyXpDwAZrgfisW9D\n * Recording: https://fathom.video/calls/695623114 (recording_id: 152060186)\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Cristina Restrepo (cristina@statt.com) + Xiaohan Shen (ColdReach.ai founder / CS)\n * Session: Inbound discovery call – policy intelligence company (statt.com) evaluating ColdReach\n * for automating end-to-end outbound to policy-focused verticals; custom demo scheduled Mon Jun 8\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel) – no shared channel yet (prospect, not customer)\n * Col0B553M1DGX Report To (Messages) (message) – no Slack thread for this meeting\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/4b_ssbkudH27S8NpNyXpDwAZrgfisW9D\";\nconst RAISE_DATE = \"2026-06-03\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: CS Signal – Strong policy-vertical prospect; multi-stakeholder demo booked for Jun 8 ──\n {\n brief: \"Statt - Customer Success: Strong policy-vertical prospect (statt.com) evaluating ColdReach; 4-person custom demo booked for Mon Jun 8 @ 3PM\",\n details:\n \"On 2026-06-03, Xiaohan Shen held a discovery call with Cristina Restrepo (cristina@statt.com), who leads business development at Statt — an AI-powered policy intelligence company. \" +\n \"Statt serves government/public/regulatory affairs professionals, lobbying shops, trade associations, non-profits, Fortune 1000s with policy arms, and consulting/law/PE firms needing policy insights. \" +\n \"Key signals from the call: \" +\n \"(1) Statt is in 'aggressive growth mode' and wants to do as much outreach as possible with minimal human involvement. \" +\n \"(2) They already have the full BDR tech stack (HubSpot Sales Hub, Apollo, Reach.io, SalesLoft) but explicitly lack bandwidth for content creation and sequence setup — which is precisely ColdReach's core value prop. \" +\n \"Cristina said: 'We already have the tools, but we don't have the bandwidth to set it up — set up the sequences, the content, and all that. That's why we're hoping to kind of replace or augment with this.' \" +\n \"(3) Cristina asked qualifying questions about geographic targeting (US-only confirmed), campaign de-duplication (confirmed default), concurrent campaigns (confirmed no limit), plan capacity, and auto-pilot vs manual modes — all answered positively. \" +\n \"(4) At the end of the call, Cristina was enthusiastic: 'Shen, this is exciting to do this. And learn more. Feel free to share any details, anything for us to review in the meantime.' \" +\n \"(5) A custom demo was scheduled for Monday June 8 at 3PM, to include Cristina, Yasmin, Sean, and Sophia from statt.com. \" +\n \"This is a high-conversion prospect with strong ICP fit, active growth goals, and multi-stakeholder buy-in. \" +\n \"Meeting: \" + MEETING_URL + \" | Raise Time: 2026-06-03 ~20:00 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 2: Friction – No readily available success stories / case studies for policy vertical; blocks sales cycle ──\n {\n brief: \"Statt - (Friction) Prospect blocked on purchase decision without success stories and onboarding detail for policy vertical\",\n details:\n \"During the 2026-06-03 Statt discovery call, Cristina Restrepo explicitly stated that she needs two pieces of information before moving forward: \" +\n \"(1) Success stories: 'It'll be helpful to hear who has seen success, what do your success stories look like?' \" +\n \"(2) Onboarding process & setup effort: 'What did onboarding look like? Like what was the way or pull of like how they started out right? To make it a success. And what also I'd love to understand... is just the level of effort involved in setting it up.' \" +\n \"These are standard pre-purchase questions that were deferred to the next meeting (Mon Jun 8 custom demo), indicating that ColdReach does not have readily available, easily shareable case studies or an onboarding overview document for the sales cycle. \" +\n \"For prospects like Statt (experienced BDR team with existing tooling), social proof from similar companies and clear implementation expectations are essential for gaining internal buy-in to replace part of their existing stack. \" +\n \"Opportunity: \" +\n \"(1) Build a 'Success Stories' one-pager or deck specifically for policy/government affairs verticals; \" +\n \"(2) Create a concise 'Onboarding Overview' document (timeline, effort required, who needs to be involved) that reps can share immediately in the first-call follow-up email; \" +\n \"(3) Proactively include case studies in the demo invitation email so prospects come prepared. \" +\n \"Meeting timestamp: 00:11:46 | \" + MEETING_URL + \"?tab=summary×tamp=706.0 | Raise Time: 2026-06-03 ~20:12 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (sales enablement gap / friction)\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 3: Feature Request – Phone call / AI calling capability not available; prospect asked about it ──\n {\n brief: \"Statt - Feature Request: Prospect asked about phone call outreach channel; ColdReach currently email + LinkedIn only\",\n details:\n \"During the 2026-06-03 Statt discovery call, Cristina Restrepo asked about phone call automation: 'No phone calls at the moment, no?' \" +\n \"Xiaohan Shen confirmed that ColdReach does not support phone calls, citing legal concerns: 'AI phone calling is technically still illegal in the US, at least.' \" +\n \"He also referenced parallel dialers as what competitors do: 'I know there's a bunch of AI ones that will just like dial a bunch of numbers until it picks up... the parallel dialers. Yeah, we don't do that today.' \" +\n \"Context: Cristina comes from a BDR background ('I'm very experienced with BDR processes') and understands multi-channel outreach. Phone calls are a standard BDR channel, and she was clarifying scope. \" +\n \"While the legal constraint is real, the question signals that phone-integrated outreach is on the market radar for prospects evaluating full BDR replacement tools. \" +\n \"Opportunity: \" +\n \"(1) Monitor regulatory developments around AI calling in the US for future roadmap consideration; \" +\n \"(2) In the sales pitch, proactively explain the email + LinkedIn-only scope and frame why these are the highest-ROI channels (avoid reactive explanation); \" +\n \"(3) Consider a 'human-assisted calling' workflow where ColdReach identifies warm leads that the human SDR should call, bridging the gap without fully autonomous AI calling. \" +\n \"Meeting timestamp: 00:09:14 | \" + MEETING_URL + \"?tab=summary×tamp=554.0 | Raise Time: 2026-06-03 ~20:09 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 70), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: Create the item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 70), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 70), status: \"created\", item_id: itemId };\n\n // Step 2: Patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, results });\n}\n",[350],"cb8a5cb4-df5c-4951-b34a-0e323dc3844a","statt_demo_2026_06_08.ts","4b803ad2-6371-11f1-a70a-1607ee4eb77e",327,["D",1780947427889],"/**\n * Statt (statt.com) demo call signals – 2026-06-08\n * Meeting: https://fathom.video/share/7KfqbHatjosJw7fuM1VwxnNG2CZDb1jv\n * Recording: https://fathom.video/calls/700129332 (recording_id: 153228779)\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Sean Herdman (Head of Sales, statt.com), Yasmin Noohi (statt.com),\n * Cristina Restrepo (statt.com, optional), Xiaohan Shen (ColdReach.ai, CS)\n * Session: Full custom demo of Coldreach AI SDR for Statt – policy intelligence company.\n * Previous discovery call was Jun 3; this is the follow-up demo.\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel) – no shared channel (still prospect)\n * Col0B553M1DGX Report To (Messages) (message) – no Slack thread for this meeting\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/7KfqbHatjosJw7fuM1VwxnNG2CZDb1jv\";\nconst RAISE_DATE = \"2026-06-08\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: CS Signal – Strong interest after demo; follow-up booked for Jun 10 ──\n {\n brief: \"Statt - Customer Success: Engaged demo with Sean Herdman (Head of Sales); follow-up booked Wed Jun 10 @ 1:30 PM ET\",\n details:\n \"On 2026-06-08, Xiaohan Shen ran a full custom demo for Statt (statt.com) — a policy intelligence company evaluating ColdReach for cold outbound automation. \" +\n \"Attendees: Sean Herdman (Head of Sales / DC office), Yasmin Noohi, and Cristina Restrepo (optional). \" +\n \"Key positive signals: \" +\n \"(1) Sean was highly engaged, asking detailed questions about lead prioritization, feedback loop mechanics, deduplication across campaigns, and campaign optimization — all core product features. \" +\n \"(2) He acknowledged the demo was 'very interesting' and that the prospecting rationale (hiring signals, job description analysis) 'makes sense.' \" +\n \"(3) During a live demo, Shen demonstrated the feedback loop — Sean typed 'over-prioritizing small nonprofits' and the AI instantly suggested adding a minimum company size filter, which impressed the team. \" +\n \"(4) Sean's primary open question (AI email quality vs. generic AI noise) was handled by scheduling a follow-up session specifically on ColdReach best practices. \" +\n \"(5) Follow-up booked: Wednesday June 10, 1:30 PM ET — Sean + Yasmin confirmed, Cristina optional. \" +\n \"Action item: Shen to share ColdReach's personal best practices for cutting through AI noise (how they book ~20 meetings/week with their own AI SDR). \" +\n \"Meeting: \" + MEETING_URL + \" | Raise Time: 2026-06-08 ~19:00 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 2: Friction – Prospect skeptical that AI-generated emails can cut through noise; blocks purchase ──\n {\n brief: \"Statt - (Friction) Sean Herdman skeptical AI-generated emails look too generic and won't differentiate vs. the 10-20 AI outreach emails he already receives daily\",\n details:\n \"During the 2026-06-08 Statt demo, Sean Herdman (Head of Sales) raised a significant friction at ~00:28:00: \" +\n \"'I'm getting AI-generated cold outreach — 10 to 20 emails that look pretty similar to the emails you just showed us. I'm just not seeing that the AI-generated content people are sending to me is activating me.' \" +\n \"He challenged Shen to explain ColdReach's 'secret sauce' that makes it meaningfully different from what any competitor would demo to him tomorrow. \" +\n \"He also raised the brand safety concern: he does not want generic AI emails 'burning our brand name, burning touches.' \" +\n \"This is a pre-purchase blocker that was NOT fully resolved in this call — Shen deferred the answer to the follow-up session on June 10, where he plans to share ColdReach's internal best practices for effective AI outreach. \" +\n \"Root cause: The demo showed the platform mechanics well, but did not adequately demonstrate the quality differentiation of ColdReach's AI-generated copy vs. generic ChatGPT-style emails. \" +\n \"Implications: \" +\n \"(1) Sales process risk: If the June 10 follow-up does not clearly articulate and demonstrate quality differentiation, Statt may not convert. \" +\n \"(2) Product gap signal: The AI writer's output may look 'similar' to generic AI emails — the personalization/research-driven copy needs to be more distinctly compelling in demos. \" +\n \"(3) Messaging gap: ColdReach needs shareable proof points (reply rates, open rates, sample winning emails) and a clear differentiation narrative vs. generic AI tools. \" +\n \"Meeting timestamp: ~00:28:00 | \" + MEETING_URL + \"?tab=summary×tamp=1671.0 | Raise Time: 2026-06-08 ~19:28 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (friction / messaging/product gap)\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 3: Feature Request – No native way to manually \"watchlist\" contacts for priority recycling ──\n {\n brief: \"Statt - Feature Request: No native way to manually flag/watchlist a contact as high-priority for re-engagement when they exit the deduplication cooldown\",\n details:\n \"During the 2026-06-08 Statt demo, Yasmin Noohi asked at ~00:24:48: \" +\n \"'Is there no process for me to like manually mark Amy as somebody that I don't want to lose sight of, even though they're being kicked out of this flow?' \" +\n \"Context: Yasmin's scenario was that after 1-2 weeks of outreach to a contact, the team may want to pause but NOT permanently give up on that person — especially high-value targets that are strategically important versus 'shots in the dark.' \" +\n \"Shen's response: There is no native in-product watchlist or contact flag feature. He redirected to the CRM integration (HubSpot) as a workaround: 'Some of our teams do that in their CRM... you could push leads from CRMs and re-engage at any point.' \" +\n \"Gap identified: The current product relies on a fixed 3-month cooldown for non-responders before auto-recycling with a new approach. There is no way to: \" +\n \"(a) Mark a specific contact as 'priority' for faster/manual re-engagement; \" +\n \"(b) Add custom notes/labels on why a contact is strategically important; \" +\n \"(c) Get notified when a cooldown expires on a watchlisted contact; \" +\n \"(d) Create a 'manual outreach' queue for contacts the user wants to personally follow up on. \" +\n \"This is a friction for sales-led teams that run a hybrid AI+human outreach motion (which Statt explicitly does — Sean still wants to do targeted enterprise outreach manually). \" +\n \"Opportunity: Add a native 'Star' or 'Watchlist' flag on contacts within Coldreach, with an optional reminder or notification when the cooldown expires. \" +\n \"Meeting timestamp: ~00:24:48 | \" + MEETING_URL + \"?tab=summary×tamp=1429.0 | Raise Time: 2026-06-08 ~19:25 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 70), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: Create the item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 70), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 70), status: \"created\", item_id: itemId };\n\n // Step 2: Patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, results });\n}\n",[357],"fdf410fa-5947-11f1-bd8e-ee650bb23af1","socialgist_feedback.ts","e6e36bea-5947-11f1-8924-ee650bb23af1",84,["D",1779830116318],"/**\n * Socialgist customer call signals – 2026-05-26\n * Meeting: \"Coldreach // Socialgist Office Hour\"\n * Attendees: Justin Wyman (Socialgist), Xiaohan Shen (Coldreach CS)\n * Recording: https://fathom.video/calls/685280474\n *\n * Logs frictions, bugs & success signals to the Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst SOCIALGIST_CHANNEL = \"C0ARE1Z1YMC\"; // #coldreach-x-socialgist\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Socialgist - Bug: Open rate UI displays 1.1% but actual backend value is ~50%\",\n details:\n \"During the 2026-05-26 Socialgist office hour, Justin Wyman reported seeing a 1.1% open rate on his top-performing campaign, which seemed low. \" +\n \"Xiaohan Shen confirmed this is a UI bug: the backend shows the actual open rate is ~50%. \" +\n \"Root cause suspected: when open tracking was toggled on/off, the open rate calculation in the UI was thrown off. \" +\n \"Most Coldreach clients don't use open tracking, so this edge case was not caught. \" +\n \"A fix was already in progress at the time of the call. \" +\n \"This caused confusion for the customer who was using open rate data to gauge campaign performance. \" +\n \"Recording timestamp: 00:03:02 | https://fathom.video/calls/685280474?timestamp=182.0\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptGXKMK28J\", // Bug\n },\n {\n brief: \"Socialgist - Friction: 'View opens per contact' feature location is unclear in the UI\",\n details:\n \"During the 2026-05-26 Socialgist office hour, Justin Wyman asked to see *who* opened an email (per-contact open data) in order to optimize messaging. \" +\n \"Xiaohan Shen confirmed the feature exists but could not remember where it was in the UI during the call ('I don't even remember where it is, honestly'). \" +\n \"Xiaohan had to post a question to the internal dev channel mid-call and promised to follow up. \" +\n \"This is a significant discoverability issue: the feature exists but CS cannot locate it in real time, and customers cannot self-serve. \" +\n \"Justin's use case: identify which specific contacts opened emails to refine and optimize messaging. \" +\n \"Recording timestamp: 00:03:45 | https://fathom.video/calls/685280474?timestamp=225.0\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptGXKMK28J\", // Bug (UX/discoverability)\n },\n {\n brief: \"Socialgist - Success: Getting good replies from campaigns; planning to scale and consolidate lead gen into Coldreach\",\n details:\n \"During the 2026-05-26 Socialgist office hour (~6 weeks into using Coldreach), Justin Wyman reported: \" +\n \"'We got some replies back, which is fantastic. They were good leads.' \" +\n \"Justin is building more campaigns with his teammate Aaron. He plans to consolidate lead generation entirely into Coldreach, replacing his previous manual workflow of using Claude to build targeted lists (e.g., top 100 CPG companies). \" +\n \"Xiaohan recommended this consolidation, noting Coldreach's AI agent generates a higher-quality, prioritized list (e.g., top 100 by default) that is more effective than a generic auto-send list. \" +\n \"Justin is testing Coldreach's ability to surface the top 100 CPG companies (e.g., Fortune 500 CPG) as a next step. \" +\n \"Exception use case acknowledged: uploading external lists (conference attendees, close-loss opportunities) still valid. \" +\n \"Recording: https://fathom.video/calls/685280474?timestamp=360.0\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptXNFOUXY8\"] }, // Source: Customer Call\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: patch org channel separately\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [SOCIALGIST_CHANNEL] }],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n org_updated: updateRes.ok,\n org_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[364],"e3976172-5aa9-11f1-a631-ee650bb23af1","snavigo_sales_call_2026_05_28.ts","bcfbca80-5aa9-11f1-956c-ee650bb23af1",126,["D",1779982113932],"/**\n * Snavigo sales call signals – 2026-05-28\n * Meeting: https://fathom.video/calls/688610160\n * Share URL: https://fathom.video/share/dP6DBqHbbD2NqRq6V4rXQDT1fGVZqtiU\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Ilya Mostovoy (Snavigo – lead gen agency, ilya@snavigo.com) + Xiaohan Shen (ColdReach CEO)\n * Session: Inbound discovery call – evaluating Coldreach for lead gen agency with ~15 clients,\n * including an enterprise client doing mainframe modernization ($100k+ ACV)\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) – channel ID (set via update after create)\n * Col0B553M1DGX Report To (Messages) – Slack message URL\n * Col0B6ER065LN Raise Time (date: YYYY-MM-DD)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n * NOTE: Use \"(Friction)\" in brief for friction items.\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/dP6DBqHbbD2NqRq6V4rXQDT1fGVZqtiU\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Snavigo - Customer Success: Strong agency prospect (15 clients, enterprise mainframe modernization use case) evaluating Coldreach; go/no-go pending client discussion\",\n details:\n \"On 2026-05-28, Xiaohan Shen (CEO) held a discovery call with Ilya Mostovoy (ilya@snavigo.com), founder of a lead generation agency with ~15 clients. \" +\n \"Ilya is evaluating Coldreach for an enterprise client in the mainframe modernization space (fintech, insurance, banks with legacy systems; average deal size $100k–$few hundred k USD). \" +\n \"His current traditional outreach is not performing and he's actively looking for signal-based, smarter outreach tooling. \" +\n \"Key conversation highlights: \" +\n \"(1) Ilya liked that the AI agent dynamically discovers signals rather than relying on hard-coded ones. \" +\n \"(2) He confirmed his agency already sets up deliverability infrastructure for clients (mailboxes, domains), and liked Coldreach's end-to-end offering. \" +\n \"(3) He was impressed by the 3.8% average reply rate vs 0.3-0.4% industry average. \" +\n \"(4) He confirmed interest in the agency model with volume discounts across his 15 clients. \" +\n \"Next steps: Ilya to discuss Coldreach with his enterprise client and report back; Xiaohan awaiting go/no-go and offered a custom demo if needed. \" +\n \"Meeting: \" + MEETING_URL + \" | Raise Time: 2026-05-28 ~15:00 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-28\",\n },\n {\n brief: \"Snavigo - (Friction) No free trial available; prospect asked for trial before committing – conversion barrier for agency evaluators\",\n details:\n \"During the 2026-05-28 Snavigo discovery call, Ilya Mostovoy explicitly asked: 'Do you have any trial there?' \" +\n \"Xiaohan confirmed Coldreach does not offer a free trial: 'We don't send anything as far as the trial goes, but we're happy to build like custom trial demos or trial campaigns so that we can see how it works.' \" +\n \"The reason given is the infrastructure cost (mailboxes, domains). \" +\n \"For agency decision-makers like Ilya, who need to evaluate the tool for their clients before committing, the absence of a self-serve trial or pilot is a conversion friction. \" +\n \"They must trust the demo + word-of-mouth rather than self-testing. \" +\n \"This is particularly impactful when: (1) the agency serves an enterprise client with specific niche signals (mainframe modernization), and (2) the agency wants to validate lead/message quality for that specific vertical before proposing to the client. \" +\n \"Opportunity: (1) Offer a limited time-boxed trial (e.g., 7-day, capped sends) to reduce friction for serious prospects; \" +\n \"(2) Or offer a 'sandbox demo campaign' that generates realistic leads and messages for the prospect's specific ICP without actually sending — so they can validate quality before purchase. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=924.0 | Raise Time: 2026-05-28 ~15:15 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-28\",\n },\n {\n brief: \"Snavigo - Competitive Intelligence: Prospect evaluating Goji Berry and Davina alongside Coldreach as similar AI SDR tools\",\n details:\n \"During the 2026-05-28 Snavigo discovery call at timestamp ~00:18:02, Ilya Mostovoy mentioned: \" +\n \"'I was actually looking at a few tools that I was just able to find on the web, like Goji Berry and Davina. These are the ones that are, they kind of, you know, sound similar to what you guys are doing.' \" +\n \"Xiaohan acknowledged Goji Berry: 'Yeah, Goji Berry is one that is newer. I think they're also a YC company. I've heard of them from a client.' \" +\n \"He admitted not knowing Davina specifically. \" +\n \"Competitive context: Ilya is actively comparing multiple AI SDR tools for his agency's evaluation. Both Goji Berry and Davina appear to be positioned as similar AI SDR/signal-based outreach tools in the same category. \" +\n \"Key opportunity: Develop sharper competitive differentiation messaging for the agency segment, specifically highlighting Coldreach's advantages over Goji Berry and Davina in terms of research-driven signals, end-to-end deliverability, and agency model pricing. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1082.0 | Raise Time: 2026-05-28 ~15:18 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (competitive intel → market positioning opportunity)\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-28\",\n },\n {\n brief: \"Snavigo - (Friction) Agency pricing model unclear: prospect unsure if multiple clients require separate subscriptions\",\n details:\n \"During the 2026-05-28 Snavigo discovery call, Ilya Mostovoy asked: \" +\n \"'So like, for example, if I want to set up three clients through your tool, that's going to be like three separate subscriptions, right?' \" +\n \"Xiaohan clarified: 'Yes, but we will group it in one subscription over a discount.' \" +\n \"This confusion shows that the agency pricing model — how multiple client organizations are bundled, billed, and discounted — is not clearly communicated upfront. \" +\n \"Ilya, running a 15-client agency, naturally wanted to know whether he would face 15 separate monthly invoices or one consolidated deal with volume pricing. \" +\n \"Without clear agency pricing documentation or a dedicated agency pricing page, this question arises in every agency sales conversation, slowing deal momentum. \" +\n \"Opportunity: (1) Create a clear Agency Pricing FAQ or dedicated agency pricing page that explains how multi-client billing works (consolidated subscription + volume discount); \" +\n \"(2) Proactively address this question in agency sales decks/demos before the prospect has to ask; \" +\n \"(3) Clarify the 20-25% discount trigger (bringing own mailboxes/domains) vs. volume-based discount for multiple clients. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1173.0 | Raise Time: 2026-05-28 ~15:19 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-28\",\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: Create the item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: Set Raise Time (date field)\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [\n { row_id: itemId, column_id: \"Col0B6ER065LN\", date: [item.raiseDate] },\n ],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n raise_time_updated: updateRes.ok,\n raise_time_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[371],"0cf23242-ce67-4ad1-a203-ff4383b46815","slack_channels_feedback_2026_06_09_0000.ts","4e9d0db0-6396-11f1-9d19-1607ee4eb77e",336,["D",1780963274786],"/**\n * Slack shared-channel signals – 2026-06-08 22:30 UTC → 2026-06-09 00:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-08 22:30 UTC → 2026-06-09 00:00 UTC\n * - Triggered at: 2026-06-09 00:00:06 UTC (Tuesday midnight)\n *\n * QUERIES RUN:\n * 1. What issues, bugs, feature requests, or feedback did customers mention?\n * 2. What problems or errors are customers experiencing?\n * 3. How can we improve or add features to the product?\n * 4. What did customers say in coldreach shared channels?\n * 5. customer support question help issue not working\n * 6. bug error not working broken issue\n * 7. feature request would be great if can you add\n * 8. love amazing great result success win\n * 9. question about campaign sequence outreach signal\n * 10. help support update status confused struggling\n * 11. coldreach lead contact email outreach today\n * 12. What messages were sent in any channel?\n *\n * SIGNALS FOUND: 0\n *\n * No messages were found in any channel during this 90-minute window.\n * No new items were added to the Slack list.\n */\n\nexport default async function (_req: Request): Promise {\n return Response.json({\n ok: true,\n window: \"2026-06-08 22:30 → 2026-06-09 00:00 UTC\",\n signals_found: 0,\n items_created: 0,\n note: \"No messages found in coldreach-x-* channels during this window.\",\n });\n}\n",[378],"2d7177bb-511e-430f-bd42-719b00ed1688","slack_channels_feedback_2026_06_08_2000.ts","08618748-6375-11f1-8544-1607ee4eb77e",332,["D",1780948985731],"/**\n * Slack shared-channel signals – 2026-06-08 18:30 UTC → 20:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-08 18:30 UTC → 20:00 UTC\n * - Triggered at: 2026-06-08 20:00:08 UTC (Monday evening)\n *\n * QUERIES RUN:\n * 1. bug error not working broken issue\n * 2. feature request would be great if can you add\n * 3. friction problem confused struggling can't figure out\n * 4. love this amazing great result success win\n * 5. how do I use coldreach\n * 6. question about campaign sequence outreach\n * 7. help support update status\n * 8. what is happening with campaign or outreach today\n * 9. signal qualification lead contact email sequence\n * (Also ran 6h and 1d searches to verify search coverage)\n *\n * SIGNALS FOUND: 0\n *\n * NOTE: The 1d search returned messages from coldreach-x-dryrunsecurity and\n * coldreach-x-kasama, but those were all from 2026-06-07 (~17:00–18:00 UTC)\n * and were already logged by the 19:00 UTC run on 2026-06-08.\n *\n * No new items were added to the Slack list.\n */\n\nexport default async function (_req: Request): Promise {\n return Response.json({\n ok: true,\n window: \"2026-06-08 18:30–20:00 UTC\",\n signals_found: 0,\n items_created: 0,\n note: \"No new messages in coldreach-x-* channels during this window. All previously found signals were already logged by the 19:00 UTC run.\",\n });\n}\n",[385],"62c67cae-640a-4ef6-b8cd-fe050a891b2f","slack_channels_feedback_2026_06_08_1900.ts","cdebe160-636c-11f1-97a3-1607ee4eb77e",321,["D",1780945495824],"/**\n * Slack shared-channel signals – 2026-06-08 17:30 UTC → 19:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-08 17:30 UTC → 19:00 UTC\n * - Triggered at: 2026-06-08 19:00:22 UTC (Monday evening)\n *\n * QUERIES RUN:\n * 1. bug error issue not working broken problem\n * 2. feature request can you add would be great if\n * 3. customer feedback complaint friction pain point struggle\n * 4. success win great love working amazing results\n * 5. what happened with the outreach campaign sequences?\n * 6. how does the integration work with CRM LinkedIn?\n * 7. coldreach customer message support help\n * 8. what is the latest update or question from a customer in a coldreach shared channel?\n *\n * SIGNALS FOUND: 3 (from coldreach-x-dryrunsecurity and coldreach-x-kasama)\n *\n * 1. #coldreach-x-dryrunsecurity – Customer (Andrea Swaney) confused by AI email opener\n * feedback saying openers are \"all the same\" — unclear why the AI calls its own outputs\n * template-like. UX friction in how AI audit feedback is communicated.\n *\n * 2. #coldreach-x-kasama – Customer couldn't start 2 campaigns showing \"Needs Action\" status.\n * Turned out autopilot wasn't enabled, but the label caused confusion. UX friction.\n *\n * 3. #coldreach-x-kasama – \"Shop Pay for SFCC Sites\" campaign: 0 contacts qualified out of\n * 700 explored. SFCC Site Detection signal may be too strict or companies on the uploaded\n * list aren't resolving against it. Potential bug / misconfiguration.\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst RAISE_DATE = \"2026-06-08\";\n\nconst DRYRUN_CHANNEL = \"C0AULJKP814\"; // #coldreach-x-dryrunsecurity\nconst KASAMA_CHANNEL = \"C0B53L7L88N\"; // #coldreach-x-kasama\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Friction – Customer confused by AI email opener feedback in #coldreach-x-dryrunsecurity ──\n {\n brief: \"Dryrun Security - (Friction) Customer confused why AI says email openers are template-like when AI is writing them\",\n details:\n \"Customer Andrea Swaney in #coldreach-x-dryrunsecurity on 2026-06-08 (~17:33 UTC) asked: \" +\n \"'question, why is this telling us the openers are all the same when it's the one writing them? \" +\n \"or do we just add to a prompt to make each one different?' \" +\n \"Shen explained that while each email is personalized to the individual, the overall opening angle \" +\n \"across all emails uses the same framing (e.g. 'The gap between what your scanner reports and what \" +\n \"actually ships is growing..') which reads like a sales template and is likely to be ignored. \" +\n \"Friction: The AI audit feedback that calls the opener 'template-like' is confusing to customers — \" +\n \"they cannot understand why the AI would critique its own output, or what 'angle' vs 'personalization' means. \" +\n \"The feedback UI/copy does not explain the distinction between per-person personalization and the overall \" +\n \"campaign opening angle/hook. \" +\n \"Recommendation: Improve AI audit explanations to clarify that personalization ≠ varied angles, \" +\n \"and provide concrete examples or suggestions for alternative hooks. \" +\n \"Source: https://coldreach.slack.com/archives/C0AULJKP814/p1780938791043859 | Detected: 2026-06-08 ~17:33 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (UX improvement)\n source: \"OptMLS14TW8\", // Slack Channel\n channel: DRYRUN_CHANNEL,\n messageUrl: \"https://coldreach.slack.com/archives/C0AULJKP814/p1780938791043859\",\n },\n\n // ── Item 2: Friction – \"Needs Action\" status confusing in #coldreach-x-kasama ──\n {\n brief: \"Kasama - (Friction) Customer couldn't start campaigns showing 'Needs Action' status — unclear label\",\n details:\n \"Customer in #coldreach-x-kasama on 2026-06-08 (~18:02 UTC) asked: \" +\n \"'can you do a quickie scan of the 2 listed as Needs Action to see why I can't get them started?' \" +\n \"Shen clarified: 'Needs Action' means autopilot has not been turned on — the AI agent is waiting for \" +\n \"approval before starting outreach. The customer interpreted the label as a blocking error or system issue. \" +\n \"Friction: The 'Needs Action' status label is ambiguous and does not clearly communicate to users that \" +\n \"they simply need to enable autopilot. Users expect a descriptive label like 'Autopilot Off' or \" +\n \"'Pending Your Approval' with a direct CTA to resolve it. \" +\n \"Recommendation: Rename or supplement 'Needs Action' with a clearer explanation and/or a direct action button. \" +\n \"Source: https://coldreach.slack.com/archives/C0B53L7L88N/p1780940916538099 | Detected: 2026-06-08 ~18:02 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (UX improvement)\n source: \"OptMLS14TW8\", // Slack Channel\n channel: KASAMA_CHANNEL,\n messageUrl: \"https://coldreach.slack.com/archives/C0B53L7L88N/p1780940916538099\",\n },\n\n // ── Item 3: Bug – \"Shop Pay for SFCC Sites\" campaign: 0 qualified out of 700 explored in #coldreach-x-kasama ──\n {\n brief: \"Kasama - (Bug) 'Shop Pay for SFCC Sites' campaign: 0 contacts qualified out of 700 explored — SFCC Site Detection too strict\",\n details:\n \"During an audit of Kasama's campaigns in #coldreach-x-kasama on 2026-06-08 (~18:03 UTC), \" +\n \"the Coldreach AI agent flagged: 'Shop Pay for SFCC Sites' campaign has the correct Salesforce list attached \" +\n \"but 0 contacts scheduled and 0 qualified out of 700 explored. The SFCC Site Detection signal is qualifying nobody. \" +\n \"The customer confirmed the Salesforce list was purchased from a signal detection company with high accuracy \" +\n \"and that all lists were exported from builtwith.com. \" +\n \"Possible causes: (1) SFCC Site Detection signal criteria are too strict; \" +\n \"(2) companies on the uploaded list aren't resolving/matching against Coldreach's signal detection. \" +\n \"This effectively blocks the customer from running this outbound campaign. \" +\n \"Recommendation: Investigate why SFCC Site Detection signal returns 0 qualifications against a reputable \" +\n \"builtwith.com export, and consider relaxing signal thresholds or improving list-to-signal matching. \" +\n \"Source: https://coldreach.slack.com/archives/C0B53L7L88N/p1780940916538099 | Detected: 2026-06-08 ~18:03 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptGXKMK28J\", // Bug\n source: \"OptMLS14TW8\", // Slack Channel\n channel: KASAMA_CHANNEL,\n messageUrl: \"https://coldreach.slack.com/archives/C0B53L7L88N/p1780940916538099\",\n },\n];\n\nexport default async function (_req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 80), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 80), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 80), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 3: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n // Step 4: patch Report To (Messages) – Original Thread\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.messageUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({\n ok: true,\n window: \"2026-06-08 17:30–19:00 UTC\",\n signals_found: 3,\n results,\n });\n}\n",[392],"910b5f96-1bb3-4e64-bd21-fe46cf5bb949","slack_channels_feedback_2026_06_08_1400.ts","36fc0826-6343-11f1-a579-1607ee4eb77e",310,["D",1780927621291],"/**\n * Slack shared-channel signals – 2026-06-08 12:30 UTC → 14:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-08 12:30 UTC → 14:00 UTC\n * - Triggered at: 2026-06-08 14:00:52 UTC (Monday afternoon)\n *\n * QUERIES RUN (last 2h window – covers 90-min target):\n * 1. bug issue problem error not working feature request help\n * 2. how do I use this feature\n * 3. error crash failed broken something wrong\n * 4. can you add support for need ability want would be great\n * 5. What did customers say in coldreach shared channels recently?\n * 6. What is not working or broken with LinkedIn outreach campaigns?\n * 7. What customer success wins or positive results were shared?\n * 8. What message was posted in any channel this afternoon?\n * 9. What did someone ask or report about coldreach today?\n * 10. sequence email LinkedIn message sending not working\n * 11. What is the latest customer question or support request about anything?\n * 12. campaign prospect lead outreach reply\n * → All 12 queries returned 0 results for the 2h window.\n *\n * COVERAGE GAP RECOVERY:\n * No scheduled runs existed between 2026-06-06 01:00 UTC and 2026-06-08 05:00 UTC\n * (Saturday Jun 7 was entirely missed). A 1d fallback search surfaced 1 uncaptured signal\n * from #coldreach-x-unixi on 2026-06-07 ~12:30 UTC.\n *\n * SIGNALS FOUND: 1 (from coverage gap – Jun 7)\n * 1. #coldreach-x-unixi – Rich Eisenberg asked how to find which campaign\n * accepted connections came from. UX friction: no visible campaign attribution\n * on the accepted-connections view.\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst RAISE_DATE = \"2026-06-07\";\n\nconst UNIXI_CHANNEL = \"C0B65NMAQJ2\"; // #coldreach-x-unixi\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Friction – No campaign attribution visible for accepted LinkedIn connections (Unixi) ──\n {\n brief: \"Unixi - (Friction) Customer couldn't find which campaign accepted LinkedIn connections came from\",\n details:\n \"Customer Rich Eisenberg from Unixi posted in #coldreach-x-unixi on 2026-06-07 (~12:30 UTC): \" +\n \"'@Shen I got 3 connections accepted but I cannot find which campaign they came from. \" +\n \"Is there a way to search all campaigns for a contact?' \" +\n \"Shen replied with a workaround: use the search bar (top right) with the contact's name or email address \" +\n \"to find which campaign they're in. Shen also asked if there was a specific reason he wanted to see the campaign attribution. \" +\n \"Friction: There is no direct campaign attribution visible on the accepted-connections view. \" +\n \"Users have to manually search for each contact to find their campaign. \" +\n \"This is a discoverability issue — the search workaround is not obvious, \" +\n \"and users expect to see the source campaign directly on the connection. \" +\n \"Recommendation: Add campaign attribution label/link on accepted connections, \" +\n \"or add a 'campaign' column to the connections view so users can instantly see where each connection originated. \" +\n \"Source: https://coldreach.slack.com/archives/C0B65NMAQJ2/p1780921835538259 | Detected: 2026-06-07 ~12:30 UTC (coverage gap recovery)\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (friction/UX)\n source: \"OptMLS14TW8\", // Slack Channel\n channel: UNIXI_CHANNEL,\n messageUrl: \"https://coldreach.slack.com/archives/C0B65NMAQJ2/p1780921835538259\",\n },\n];\n\nexport default async function (_req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 80), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 80), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 80), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 3: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n // Step 4: patch Report To (Messages) – Original Thread\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.messageUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({\n ok: true,\n window: \"2026-06-08 12:30–14:00 UTC\",\n current_window_signals: 0,\n gap_recovery_signals: 1,\n results,\n });\n}\n",[399],"6dd15cab-4e09-4ab9-ace0-d3e2cf26add9","slack_channels_feedback_2026_06_08_1200.ts","26cf0144-6332-11f1-a3c0-1607ee4eb77e",308,["D",1780920267409],"/**\n * Slack shared-channel signals – 2026-06-08 10:30 UTC → 12:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-08 10:30 UTC → 12:00 UTC\n * - Triggered at: 2026-06-08 12:00:23 UTC (Monday mid-morning)\n *\n * QUERIES RUN:\n * 1. What bugs, errors, issues, feature requests, or problems did customers report?\n * 2. What messages were sent in any shared channel with customers?\n * 3. What did customers say or ask about coldreach?\n * 4. What is not working or broken with LinkedIn outreach campaigns?\n * 5. What feature improvements or requests did customers suggest?\n * 6. What customer success wins or positive results were shared?\n * 7. What did customers say in coldreach shared channels recently?\n * 8. What error or problem did a user encounter while using coldreach today?\n * 9. What did customers report about sequence emails or LinkedIn messages not sending?\n * 10. What did someone say about coldreach campaigns or outreach today?\n * 11. What LinkedIn or email outreach question was asked in the last 90 minutes?\n * 12. What message was posted in any channel this morning?\n * 13. What is the latest customer question or support request about anything?\n *\n * SIGNALS FOUND: 0\n *\n * NOTES:\n * - No customer messages detected in any coldreach-x-* shared channels during this window.\n * - All 13 semantic search queries returned empty results for the 2h timeframe.\n * - A 1d-scoped fallback search confirmed the search tool is operational (found 2 unrelated messages,\n * neither from coldreach-x-* channels).\n * - No new items were created in the Slack list.\n *\n * NEW ITEMS CREATED: 0\n */\n\nexport default async function (_req: Request): Promise {\n return Response.json({\n ok: true,\n window: \"2026-06-08 10:30 UTC → 12:00 UTC\",\n signals_found: 0,\n items_created: 0,\n note: \"No customer messages in coldreach-x-* channels during this Monday mid-morning window.\",\n });\n}\n",[406],"3298e8da-21bc-499c-809b-1819e67ffe9f","slack_channels_feedback_2026_06_08_0500.ts","275ea3de-62f7-11f1-8b9a-1607ee4eb77e",306,["D",1780894921767],"/**\n * Slack shared-channel signals – 2026-06-08 03:30 UTC → 05:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-08 03:30 UTC → 05:00 UTC\n * - Triggered at: 2026-06-08 05:00:42 UTC (Monday early morning)\n *\n * QUERIES RUN:\n * 1. What bugs, errors, issues, feature requests, or problems did customers report?\n * 2. What questions or requests did customers ask about in the last 90 minutes?\n * 3. What did customers say about coldreach features or support?\n * 4. What problems, complaints, or feedback did users mention?\n * 5. What did customers say in coldreach shared channels?\n * 6. What is broken or not working in coldreach?\n * 7. What feature requests or improvement suggestions did customers make?\n * 8. How do I use this feature or set up a campaign sequence?\n * 9. What customer success wins or positive results were shared?\n * 10. What error or bug did the user encounter with LinkedIn outreach?\n * 11. What help or support did customers need with their account?\n * 12. What messages were sent in any shared channel?\n *\n * SIGNALS FOUND: 0\n *\n * NOTES:\n * - No customer messages detected in any coldreach-x-* shared channels during this window.\n * - This is expected for early Monday morning (03:30–05:00 UTC) — low customer activity.\n * - No new items were created in the Slack list.\n *\n * NEW ITEMS CREATED: 0\n */\n\nexport default async function (_req: Request): Promise {\n return Response.json({\n ok: true,\n window: \"2026-06-08 03:30 UTC → 05:00 UTC\",\n signals_found: 0,\n items_created: 0,\n note: \"No customer messages in coldreach-x-* channels during this early Monday morning window.\",\n });\n}\n",[413],"2e0f5bc2-6345-4151-aff0-a55ca6a27aef","slack_channels_feedback_2026_06_06_0100.ts","3854c476-6143-11f1-916b-1607ee4eb77e",304,["D",1780707688730],"/**\n * Slack shared-channel signals – 2026-06-06 ~23:30 UTC (Jun 5) → 01:00 UTC (Jun 6)\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-05 23:30 UTC → 2026-06-06 01:00 UTC\n * - Triggered at: 2026-06-06 01:00:18 UTC (Saturday early morning)\n *\n * QUERIES RUN:\n * 1. what issues, bugs, feature requests, or feedback did customers report?\n * 2. what problems or questions did customers ask about in coldreach channels?\n * 3. how do I use this feature, something is broken\n * 4. can you help with sequence campaign outreach\n * 5. LinkedIn campaign sequence outreach issue request\n * 6. bug / error / broken / not working / fix coldreach\n * 7. feature request / improvement / suggestion / would be nice\n * 8. customer success / win / meeting booked / results / working great\n * 9. coldreach help question upgrade account\n * 10. message in any shared channel\n * 11. coldreach-x customer question comment\n *\n * SIGNALS FOUND: 0\n *\n * NOTES:\n * - No customer messages detected in any coldreach-x-* shared channels during this window.\n * - This is expected for early Saturday morning (23:30–01:00 UTC) — low customer activity.\n * - No new items were created in the Slack list.\n *\n * NEW ITEMS CREATED: 0\n */\n\nexport default async function (_req: Request): Promise {\n return Response.json({\n ok: true,\n window: \"2026-06-05 23:30 UTC → 2026-06-06 01:00 UTC\",\n signals_found: 0,\n items_created: 0,\n note: \"No customer messages in coldreach-x-* channels during this early Saturday morning window.\",\n });\n}\n",[420],"cb11b347-4e78-4180-be8f-9721c5816a62","slack_channels_feedback_2026_06_05_2200.ts","6c283e0e-612a-11f1-893b-1607ee4eb77e",302,["D",1780697082430],"/**\n * Slack shared-channel signals – 2026-06-05 ~20:30–22:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-05 20:30 UTC → 22:00 UTC\n *\n * QUERIES RUN:\n * 1. bug / error / issue / not working / broken / problem coldreach\n * 2. feature request / can you add / would be great / suggestion / improvement\n * 3. confused / unclear / friction / difficult / hard to use / onboarding\n * 4. love / amazing / works great / success / results / win / booked meeting\n * 5. coldreach campaigns outreach LinkedIn\n * 6. LinkedIn seats upgrade experiment coldreach autoptic\n * 7. any message in coldreach-x shared customer channels\n *\n * SIGNALS FOUND (2 new items):\n * 1. #coldreach-x-autoptic (ts 1780695857) –\n * Shen confirmed LinkedIn seat upgrade processed for Steve Semelsberger (Autoptic).\n * Customer expanded from 1 → 3 LinkedIn accounts (+$100/mo). Revenue expansion win.\n * Trigger message is within the 90-min window (~21:44 UTC).\n * Full thread context: customer asked at ~17:11 UTC, agreed at ~20:04 UTC, confirmed ~21:44 UTC.\n *\n * 2. #coldreach-x-autoptic (ts 1780689865) –\n * Customer Steve asked: \"If it turns out we only need 1 can we then downgrade?\"\n * Friction/Feature Request: customers want the ability to self-serve downgrade LinkedIn seats.\n * Shen confirmed verbally \"cool. Yes you can\" – but no self-service mechanism exists.\n * This reveals a product gap: no self-serve seat management for LinkedIn accounts.\n *\n * EXCLUDED:\n * - #coldreach-x-autoptic ts 1780679372 (~17:09 UTC) – \"Thank you again for your counsel\"\n * Simple gratitude, no actionable signal. Outside window.\n * - #coldreach-x-unixi, #coldreach-x-vertofx – no new messages in 90-min window.\n *\n * NEW ITEMS CREATED: 2\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst RAISE_DATE = \"2026-06-05\";\n\nconst AUTOPTIC_CHANNEL = \"C0B7GBDTG4V\"; // #coldreach-x-autoptic\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Customer Success – Autoptic upgraded to 3 LinkedIn accounts ──\n {\n brief: \"Autoptic - (Customer Success) Upgraded to 3 LinkedIn accounts (+$100/mo revenue expansion)\",\n details:\n \"Customer Steve Semelsberger from Autoptic posted in #coldreach-x-autoptic on 2026-06-05 (~17:11 UTC): \" +\n \"'@Shen we've continued to work on our side to prepare for our first campaign, inclusive of tuning our LinkedIn strategy. \" +\n \"We'd ideally like to experiment across three LinkedIn accounts (Sara's, Lukas's, mine). Any chance you'd upgrade us to 3 LinkedIn accounts to increase our experiment velocity?' \" +\n \"Shen offered two options at ~20:00 UTC: (a) full Growth plan upgrade at $1,219/mo (with 10% discount + monthly payment), or (b) add 2 extra LinkedIn seats for +$100/mo. \" +\n \"Steve chose option (b): 'Thanks, yes, let's add two more LinkedIn seats, 3 total for $100 more/month.' \" +\n \"Shen confirmed the upgrade was processed at ~21:44 UTC (within the 90-min window): \" +\n \"'The upgrade was processed! You should be able to connect 2 more LinkedIn profiles now. LMK if you run into any issues.' \" +\n \"Positive signals: (1) Customer is actively preparing their first campaign, (2) engaged enough to invest in more LinkedIn accounts, \" +\n \"(3) has a strategic hypothesis-driven approach to multi-account testing. \" +\n \"Revenue impact: +$100/month. Customer is using Coldreach for multi-user LinkedIn outreach experimentation. \" +\n \"Source: https://coldreach.slack.com/archives/C0B7GBDTG4V/p1780695857828369 | Confirmed: 2026-06-05 ~21:44 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"OptMLS14TW8\", // Slack Channel\n channel: AUTOPTIC_CHANNEL,\n messageUrl: \"https://coldreach.slack.com/archives/C0B7GBDTG4V/p1780695857828369\",\n },\n\n // ── Item 2: Feature Request – Self-serve LinkedIn seat downgrade ──\n {\n brief: \"Autoptic - (Feature Request) Customer asked about ability to downgrade LinkedIn seats; no self-service exists\",\n details:\n \"In the same #coldreach-x-autoptic thread on 2026-06-05 (~20:04 UTC), Steve Semelsberger asked: \" +\n \"'If it turns out we only need 1 can we then downgrade? Again, we see this as part of the experiment.' \" +\n \"Shen verbally confirmed 'cool. Yes you can' — but this is a manual CS-handled process with no self-service. \" +\n \"This reveals a product gap: customers who add LinkedIn seats on an experimental basis expect to be able to \" +\n \"self-serve downgrade them without involving CS. \" +\n \"The customer explicitly frames the upgrade as an 'experiment,' meaning downgrade is a likely future action. \" +\n \"Root causes: (1) No self-service LinkedIn seat management in app settings, \" +\n \"(2) The only way to change seat count is through CS/Shen manually. \" +\n \"Recommendation: Add self-service LinkedIn seat add/remove functionality in app settings (billing or profile section), \" +\n \"similar to how SaaS tools handle seat-based billing (e.g., add/remove seats with prorated billing). \" +\n \"This reduces CS burden and increases customer confidence when upgrading experimentally. \" +\n \"Source: https://coldreach.slack.com/archives/C0B7GBDTG4V/p1780689865870319 | Detected: 2026-06-05 ~20:04 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptMLS14TW8\", // Slack Channel\n channel: AUTOPTIC_CHANNEL,\n messageUrl: \"https://coldreach.slack.com/archives/C0B7GBDTG4V/p1780689865870319\",\n },\n];\n\nexport default async function (_req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const matchKey = item.brief.toLowerCase().slice(0, 50);\n const alreadyExists = existingBriefs.some((b) => b.includes(matchKey));\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 80), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 80), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 80), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 3: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n // Step 4: patch Report To (Messages) – Original Thread\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.messageUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({\n ok: true,\n window: \"2026-06-05 20:30–22:00 UTC\",\n items_processed: ITEMS.length,\n results,\n });\n}\n",[427],"d5dd181f-1bab-4e6e-845f-b2fa7e5d8c0a","slack_channels_feedback_2026_06_05_1700.ts","b038365a-6100-11f1-9b2d-1607ee4eb77e",297,["D",1780679149087],"/**\n * Slack shared-channel signals – 2026-06-05 ~15:30–17:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-05 15:30 UTC → 17:00 UTC\n *\n * QUERIES RUN:\n * 1. bug / error / issue / not working / broken / problem coldreach\n * 2. feature request / can you add / would be great / suggestion / improvement\n * 3. confused / unclear / friction / difficult / hard to use / onboarding\n * 4. love / amazing / works great / success / results / win / booked meeting\n * 5. coldreach campaigns outreach LinkedIn\n * 6. customer question feedback coldreach (1d fallback)\n * 7. can you add / please help / coldreach account (1d fallback)\n *\n * SIGNALS FOUND (1 new item):\n * 1. #coldreach-x-vertofx (ts 1780654738 → resolved at 1780674098) –\n * Customer James Booth asked Shen/Slack to add new team member Holden Youens\n * instead of using self-service at app.coldreach.ai/settings/members.\n * Hankel pointed to self-service URL at 14:08 UTC, but Shen ultimately\n * sent the invite manually at 15:35 UTC (inside the 90-min window).\n * Friction: discoverability of the self-service user-management page.\n *\n * EXCLUDED:\n * - #coldreach-x-unixi (ts 1780633239) – \"How do I get my 5 LI campaigns going?\"\n * Self-resolved by customer at 1780633774 (\"I got it fixed, all good\").\n * Outside 90-min window (11:00 UTC). No actionable signal.\n * - DM from Holden Youens (ts 1780657577) – pricing/credits question,\n * not from a coldreach-x-* shared channel.\n *\n * NEW ITEMS CREATED: 1\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst RAISE_DATE = \"2026-06-05\";\n\nconst VERTOFX_CHANNEL = \"C08QLCAPA74\"; // #coldreach-x-vertofx\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Friction – Customer didn't know about self-service user management (Vertofx) ──\n {\n brief: \"Vertofx - (Friction) Customer asked Slack to add team member instead of using self-service /settings/members\",\n details:\n \"Customer James Booth from Vertofx posted in #coldreach-x-vertofx on 2026-06-05 (~14:05 UTC): \" +\n \"'Hi @Shen, could you please help and add @Holden Youens to our Coldreach account?' \" +\n \"Hankel responded at ~14:08 UTC pointing to the self-service URL: \" +\n \"'what's his email address? otherwise you can add him here: https://app.coldreach.ai/settings/members' \" +\n \"Despite this, Shen manually sent the invite at ~15:35 UTC: \" +\n \"'Hey @Holden Youens! An invite was sent to your email. You can now log in at app.coldreach.ai with your email.' \" +\n \"Friction: The customer was unaware of the self-service member management page at /settings/members. \" +\n \"This is a recurring pattern where customers reach out to support for user provisioning tasks that can be done self-serve. \" +\n \"Root causes: (1) the /settings/members page may not be prominent enough in the UI, \" +\n \"(2) there may be no in-app nudge or onboarding step directing admins to invite teammates, \" +\n \"(3) the customer may have hit a permissions issue preventing self-service. \" +\n \"Recommendation: Add an in-product onboarding checklist item for 'Invite your team' to drive self-service adoption \" +\n \"and reduce CS burden for routine user invitations. \" +\n \"Source: https://coldreach.slack.com/archives/C08QLCAPA74/p1780654738696769 | Detected: 2026-06-05 ~14:05 UTC, resolved: ~15:35 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request (friction/discoverability)\n source: \"OptMLS14TW8\", // Slack Channel\n channel: VERTOFX_CHANNEL,\n messageUrl: \"https://coldreach.slack.com/archives/C08QLCAPA74/p1780654738696769\",\n },\n];\n\nexport default async function (_req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 80), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 80), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 80), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 3: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n // Step 4: patch Report To (Messages) – Original Thread\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.messageUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, window: \"2026-06-05 15:30–17:00 UTC\", results });\n}\n",[434],"694927d3-7e94-4207-a9d8-e3a85da525b4","slack_channels_feedback_2026_06_04_1800.ts","f62a0dda-603f-11f1-97b9-1607ee4eb77e",279,["D",1780596391947],"/**\n * Slack shared-channel signals – 2026-06-04 ~16:30–18:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-04 16:30 UTC → 18:00 UTC\n *\n * QUERIES RUN:\n * 1. bug / error / issue / not working / broken / problem coldreach\n * 2. feature request / can you add / would be great / suggestion / improvement\n * 3. confused / unclear / friction / difficult / hard to use / onboarding\n * 4. love / amazing / works great / success / results / win / booked meeting\n * 5. coldreach campaign sequence lead enrichment prospect\n * 6. email deliverability reply rate LinkedIn account limit blocked\n * 7. how do I / where is / help / question / coldreach setup\n * 8. export / data / integration / API / webhook / CRM\n * 9. what messages were sent in coldreach-x channels today (1d fallback)\n *\n * SIGNALS FOUND (4 new items):\n * 1. #coldreach-x-kasama (ts 1780592477) – \"no contacts found for 2 of ours and the only other one still says inmails aren't working\"\n * → Two sub-signals: (a) contacts not found for 2 ICP searches; (b) InMail campaigns show \"not working\"\n * 2. #coldreach-x-kasama (ts 1780592477 thread) – Campaign \"Shop Pay for SFCC sites\" hit rate 0%: 600 accounts scanned, 0 passed SFCC signal\n * 3. #coldreach-x-hydrolix (ts 1780592506) – Customer Kajol can't find \"approve one by one\" button (hidden deeper in UX)\n *\n * EXCLUDED:\n * - #coldreach-x-blee (ts 1780584086) – already logged in 15:00 run\n * - #coldreach-x-unixi (ts 1780579187) – already logged in 14:00 run\n *\n * NEW ITEMS CREATED: 4\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst RAISE_DATE = \"2026-06-04\";\n\nconst KASAMA_CHANNEL = \"C0B53L7L88N\"; // #coldreach-x-kasama\nconst HYDROLIX_CHANNEL = \"C0ADV0FCPD3\"; // #coldreach-x-hydrolix\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Friction – No contacts found for 2 ICP searches (Kasama) ──\n {\n brief: \"Kasama - (Friction) No contacts found for 2 of their ICP searches\",\n details:\n \"Customer Mark Rubin from Kasama reported in #coldreach-x-kasama on 2026-06-04 (~17:01 UTC) that contact search returned 0 results \" +\n \"for 2 of their target ICP entries. The exact accounts/searches were not specified in the message, but the customer had raised this as \" +\n \"'yesterday's question' (originally asked the day before) and had to follow up to get a response. \" +\n \"This is a recurring issue for Kasama — contact discovery failing silently for certain ICP profiles. \" +\n \"Impact: customer is blocked from targeting these prospects until contacts can be found or the ICP criteria is adjusted. \" +\n \"Hankel acknowledged and started investigating. \" +\n \"Source: https://coldreach.slack.com/archives/C0B53L7L88N/p1780592477320769 | Detected: 2026-06-04 ~17:01 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (closest to friction)\n source: \"OptMLS14TW8\", // Slack Channel\n channel: KASAMA_CHANNEL,\n messageUrl: \"https://coldreach.slack.com/archives/C0B53L7L88N/p1780592477320769\",\n },\n // ── Item 2: Friction – InMail campaigns show \"not working\" when credits exhausted ──\n {\n brief: \"Kasama - (Friction) LinkedIn InMail campaigns display 'not working' when credits are exhausted, causing confusion\",\n details:\n \"Customer Mark Rubin from Kasama reported in #coldreach-x-kasama on 2026-06-04 (~17:01 UTC) that their LinkedIn InMail campaigns \" +\n \"were showing as 'inmails aren't working'. Root cause (per Hankel ~17:28 UTC): the customer's LI InMail credits had run out. \" +\n \"When credits are exhausted, Coldreach pauses InMail sending for at least 24 hours to avoid LinkedIn suspicion. \" +\n \"The UX friction: the 'not working' language in the UI is misleading — it implies a bug rather than a quota limit. \" +\n \"The customer had to wait over 24 hours with no clear explanation, and had to manually ask support. \" +\n \"Recommendation: Replace the 'not working' message with a clear status like 'InMail credits exhausted — paused for 24h', \" +\n \"and ideally send a proactive notification when InMail credits run low or are depleted. \" +\n \"Source: https://coldreach.slack.com/archives/C0B53L7L88N/p1780592477320769 | Detected: 2026-06-04 ~17:01 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptMLS14TW8\", // Slack Channel\n channel: KASAMA_CHANNEL,\n messageUrl: \"https://coldreach.slack.com/archives/C0B53L7L88N/p1780592477320769\",\n },\n // ── Item 3: Friction – Campaign hit rate 0% for niche tech-stack signal (Kasama) ──\n {\n brief: \"Kasama - (Friction) Campaign 'Shop Pay for SFCC sites' hit rate 0% — 600 accounts scanned, 0 passed SFCC signal\",\n details:\n \"In the same #coldreach-x-kasama thread on 2026-06-04 (~17:07 UTC), Hankel noticed the campaign 'Shop Pay for SFCC Sites' \" +\n \"was stuck with a 'hit rate too low' error. Coldreach AI investigated and found: \" +\n \"out of 600 accounts explored from a 219K company ColdreachDB pool (Retail, Consumer Goods, Apparel etc.), \" +\n \"ZERO passed the 'SFCC Site Detection' signal. Salesforce Commerce Cloud (SFCC) is a niche platform — most retailers run on \" +\n \"Shopify, Magento, WooCommerce, etc. — so randomly scanning a broad retail DB for SFCC sites yields near-zero hit rate. \" +\n \"The AI suggested: (A) narrow the ColdreachDB query with SFCC/demandware keywords to pre-filter, or \" +\n \"(B) upload a known SFCC company list from BuiltWith/Wappalyzer. Hankel also suggested (C) filtering by historical job openings. \" +\n \"Product friction: when a campaign is set up with a niche tech-stack signal against a broad ICP pool, \" +\n \"Coldreach should warn the user upfront that hit rates may be very low and suggest ways to pre-filter. \" +\n \"Currently the system silently scans hundreds of companies and only surfaces the issue after wasted credits. \" +\n \"Source: https://coldreach.slack.com/archives/C0B53L7L88N/p1780592477320769 | Detected: 2026-06-04 ~17:07 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptMLS14TW8\", // Slack Channel\n channel: KASAMA_CHANNEL,\n messageUrl: \"https://coldreach.slack.com/archives/C0B53L7L88N/p1780592477320769\",\n },\n // ── Item 4: Friction – \"Approve one by one\" button hidden in Hydrolix ──\n {\n brief: \"Hydrolix - (Friction) 'Approve one by one' button not discoverable — customer couldn't find it after UI change\",\n details:\n \"Customer Kajol from Hydrolix asked in #coldreach-x-hydrolix on 2026-06-04 (~17:01 UTC): \" +\n \"'@Shen @Hankel where is the approve one by one button? 😞'. \" +\n \"Shen explained that the button was intentionally hidden deeper in the UI because 'most users prefer to just schedule all after spot checking'. \" +\n \"The new flow: select contacts via checkboxes on the left → a 'schedule x contacts' button appears. \" +\n \"Kajol responded 'oooh interesting, thank you 🙂' — indicating she was not aware of the change. \" +\n \"UX friction: the 'approve one by one' / granular scheduling workflow is a known use case, but it has been made significantly less discoverable. \" +\n \"Users who relied on this button now need to be told the workaround by support. \" +\n \"Recommendation: Add a tooltip or in-product hint on the contact review screen explaining the checkbox-based scheduling flow, \" +\n \"especially for users who previously used the now-hidden button. \" +\n \"Source: https://coldreach.slack.com/archives/C0ADV0FCPD3/p1780592506779699 | Detected: 2026-06-04 ~17:01 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptMLS14TW8\", // Slack Channel\n channel: HYDROLIX_CHANNEL,\n messageUrl: \"https://coldreach.slack.com/archives/C0ADV0FCPD3/p1780592506779699\",\n },\n];\n\nexport default async function (_req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 80), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 80), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 80), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 3: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n // Step 4: patch Report To (Messages) – Original Thread\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.messageUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, window: \"2026-06-04 16:30–18:00 UTC\", results });\n}\n",[441],"eafb07c9-1e95-4b62-a3eb-aba2c16594d8","slack_channels_feedback_2026_06_04_1500.ts","84d8ad1c-6026-11f1-9e09-1607ee4eb77e",271,["D",1780585440095],"/**\n * Slack shared-channel signals – 2026-06-04 ~13:30–15:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-04 13:30 UTC → 15:00 UTC\n *\n * QUERIES RUN:\n * 1. bug / error / issue / not working / broken / problem\n * 2. feature request / can you add / would be great if / suggestion / improvement\n * 3. friction / confused / unclear / difficult / hard to use\n * 4. love it / amazing / works great / success / result / win\n * 5. coldreach campaign sequence lead enrichment\n * 6. account data export integration\n * 7. 0 replies / no replies / campaign not performing / email deliverability\n * 8. LinkedIn setup account questions onboarding\n * 9. error blocked limit not working broken coldreach\n * 10. broad 1-day scan to confirm findings\n *\n * SIGNALS FOUND:\n * 1. #coldreach-x-blee (ts 1780584086) – customer reports FINRA campaigns getting 0 replies (379 emails\n * sent across 3 campaigns) while getting 39% reply rate on 45 personal emails to same prospects.\n * Message: https://coldreach.slack.com/archives/C090QR3NNAZ/p1780584086261819\n *\n * EXCLUDED (already logged in previous run):\n * - #coldreach-x-unixi (ts 1780579187) – LinkedIn daily limit issue → logged as Rec0B876577N1 in 14:00 run\n *\n * NEW ITEMS CREATED: 1\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst BLEE_CHANNEL = \"C090QR3NNAZ\"; // #coldreach-x-blee\nconst RAISE_DATE = \"2026-06-04\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Friction – FINRA campaigns 0 replies vs 39% personal email reply rate ──\n {\n brief: \"Blee - (Friction) FINRA email campaigns getting 0 replies across 379 sent emails, while same prospects yield 39% reply rate on personal email\",\n details:\n \"Customer from Blee reported in #coldreach-x-blee (2026-06-04 ~14:41 UTC) that three FINRA-targeted email campaigns sent through Coldreach received zero replies: \" +\n \"FINRA Tranche 3 Female: 100 sent, 0 replies; FINRA Tranche 2 Female (audited): 93 sent, 0 replies; FINRA Tranche 2 Male: 186 sent, 0 replies. \" +\n \"However, the customer noted that when they personally emailed 45 of the same prospects from their personal email, they received a 39% reply rate. \" +\n \"This stark contrast (0% via Coldreach vs 39% via personal email) strongly suggests an issue with: (1) email deliverability / spam filtering for Coldreach-sent emails, \" +\n \"(2) sending reputation or domain warmup issues affecting these campaigns, (3) campaign copy or personalization quality, or (4) a combination of the above. \" +\n \"Xiaohan asked the customer to share screenshots of the personal email threads that got replies for comparison. \" +\n \"Source: https://coldreach.slack.com/archives/C090QR3NNAZ/p1780584086261819 | Detected: 2026-06-04 14:41 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (closest fit; no dedicated Bug/Friction option)\n source: \"OptMLS14TW8\", // Slack Channel\n messageUrl: \"https://coldreach.slack.com/archives/C090QR3NNAZ/p1780584086261819\",\n },\n];\n\nexport default async function (_req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 60), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 60), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 60), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 3: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [BLEE_CHANNEL] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n // Step 4: patch Report To (Messages) – Original Thread\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.messageUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, window: \"2026-06-04 13:30–15:00 UTC\", results });\n}\n",[448],"726a66fd-cf2f-4f5b-a6b2-9c63e4cc01aa","slack_channels_feedback_2026_06_04_1400.ts","292c3b62-601e-11f1-9031-1607ee4eb77e",269,["D",1780582028588],4,"/**\n * Slack shared-channel signals – 2026-06-04 ~12:30–14:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-04 12:30 UTC → 14:00 UTC\n *\n * QUERIES RUN:\n * 1. bugs, errors, issues customers reporting\n * 2. feature requests or improvements customers asking for\n * 3. friction or complaints customers experiencing\n * 4. customer success wins positive feedback\n * 5. LinkedIn campaigns or sequences performing\n * 6. customers struggling in coldreach\n * 7. email deliverability sending limit blocked error\n * 8. messages sent in coldreach-x channels recently\n * 9. problems or questions in coldreach-x channels (1d verification window)\n *\n * SIGNALS FOUND:\n * 1. #coldreach-x-unixi (ts 1780579187) – customer reports 5 LinkedIn campaigns not sending (daily sending limit constrained)\n * Message: https://coldreach.slack.com/archives/C0B65NMAQJ2/p1780579187667489\n *\n * NEW ITEMS CREATED: 1\n * - Rec0B876577N1 \"Unixi - (Bug/Friction) 5 LinkedIn campaigns not sending — daily sending limit constrained across all campaigns\"\n * Fields set: Brief ✓ | Details ✓ | Priority: High ✓ | Source: Slack Channel ✓ | Raise Time: 2026-06-04 ✓\n * Report To (Channels): channel_not_found error – known API limitation (consistent with other runs)\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst UNIXI_CHANNEL = \"C0B65NMAQJ2\"; // #coldreach-x-unixi\nconst CREATED_ITEM_ID = \"Rec0B876577N1\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nexport default async function (_req: Request): Promise {\n // Verify item exists\n const listRes = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const item = (listRes.items || []).find((i: any) => i.id === CREATED_ITEM_ID);\n\n return Response.json({\n ok: true,\n window: \"2026-06-04 12:30–14:00 UTC\",\n new_items: 1,\n item_id: CREATED_ITEM_ID,\n item_found: !!item,\n brief: item?.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text ?? null,\n notes: [\n \"Signal: Unixi customer reports 5 LinkedIn campaigns not sending (daily sending limit constrained)\",\n \"Source: #coldreach-x-unixi ts=1780579187 (2026-06-04 ~13:19 UTC)\",\n \"Item created: Rec0B876577N1\",\n \"Fields: Brief ✓ | Details ✓ | Priority: High ✓ | Source: Slack Channel ✓ | Raise Time: 2026-06-04 ✓\",\n \"Report To (Channels): channel_not_found — known API limitation, needs manual channel assignment in list UI\",\n ],\n });\n}\n",[455],"fb7608a4-ec52-426d-9180-e247f5839dfa","slack_channels_feedback_2026_06_04_1300.ts","878ee820-6015-11f1-94fc-1607ee4eb77e",262,["D",1780578120759],"/**\n * Slack shared-channel signals – 2026-06-04 ~11:30–13:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-04 11:30 UTC → 13:00 UTC\n *\n * QUERIES RUN:\n * 1. bug / error / broken / not working / problem\n * 2. feature request / suggestion / improvement\n * 3. question about platform / how to use\n * 4. great / love / amazing / works well / success\n * 5. email / domain / mailbox / warmup / deliverability\n * 6. sequence / campaign / outreach / leads / export / import\n * 7. account / onboarding / setup / integration / connect\n * 8. coldreach help / update / status / check in\n * 9. LinkedIn / automation / AI / outreach / personalization\n * 10. what messages were sent in coldreach-x customer channels\n * 11. how is the prospect reply message or sequence working\n *\n * SIGNALS FOUND:\n * - None. All queries returned no results for this window.\n *\n * NEW ITEMS: none\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nexport default async function (_req: Request): Promise {\n return Response.json({\n ok: true,\n window: \"2026-06-04 11:30–13:00 UTC\",\n new_items: 0,\n notes: \"No activity detected in coldreach-x-* channels during this window. 11 semantic search queries across all signal categories returned no results.\",\n });\n}\n",[463],"4f5cf86d-96b2-4b2d-b278-f9b981ee3901","slack_channels_feedback_2026_06_04_0700.ts","45d5d934-5fe3-11f1-a8cd-1607ee4eb77e",260,["D",1780556530471],"/**\n * Slack shared-channel signals – 2026-06-04 ~05:30–07:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-04 05:30 UTC → 07:00 UTC\n *\n * QUERIES RUN:\n * 1. bug / error / broken / not working / problem\n * 2. feature request / suggestion / improvement\n * 3. question about platform / how to use\n * 4. great / love / amazing / works well / success\n * 5. email / domain / mailbox / warmup / deliverability\n * 6. sequence / campaign / outreach / leads / export / import\n * 7. account / onboarding / setup / integration / connect\n * 8. coldreach help / update / status / check in\n * 9. LinkedIn / automation / AI / outreach\n * 10. what messages were sent in coldreach-x customer channels\n * 11. how is the prospect reply message sent working\n *\n * SIGNALS FOUND:\n * - None. All queries returned no results for this window.\n *\n * NEW ITEMS: none\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nexport default async function (_req: Request): Promise {\n return Response.json({\n ok: true,\n window: \"2026-06-04 05:30–07:00 UTC\",\n new_items: 0,\n notes: \"No activity detected in coldreach-x-* channels during this window. 11 semantic search queries across all signal categories returned no results.\",\n });\n}\n",[470],"0f8487c0-e32e-4e4b-b0da-c570fe41e266","slack_channels_feedback_2026_06_04_0300.ts","a418de28-5fc1-11f1-9067-1607ee4eb77e",258,["D",1780542083672],"/**\n * Slack shared-channel signals – 2026-06-04 ~01:30–03:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-04 01:30 UTC → 03:00 UTC\n *\n * QUERIES RUN:\n * 1. bug / error / issue / broken / not working / problem\n * 2. feature request / suggestion / improvement / would be great\n * 3. question about platform / how to use\n * 4. great / love / amazing / works well / thank you / success\n * 5. email / domain / mailbox / setup / warmup / deliverability\n * 6. sequence / campaign / outreach / leads / export / import\n * 7. account / onboarding / setup / integration / connect\n * 8. coldreach (broad)\n * 9. message sent / reply / prospect\n * 10. update / status / check in / help needed\n * 11. LinkedIn / sales / outreach / automation / AI\n *\n * SIGNALS FOUND:\n * - None. All queries returned no results for this window.\n *\n * NEW ITEMS: none\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nexport default async function (_req: Request): Promise {\n return Response.json({\n ok: true,\n window: \"2026-06-04 01:30–03:00 UTC\",\n new_items: 0,\n notes: \"No activity detected in coldreach-x-* channels during this window. 11 semantic search queries across all signal categories returned no results.\",\n });\n}\n",[477],"e0468a47-4e9d-4af2-89c3-7ed3457ac855","slack_channels_feedback_2026_06_03_2300.ts","25c9f190-5fa0-11f1-8ed4-1607ee4eb77e",250,["D",1780527697231],"/**\n * Slack shared-channel signals – 2026-06-03 ~21:30–23:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-03 21:30 UTC → 23:00 UTC\n *\n * QUERIES RUN:\n * 1. bug / error / issue / broken / not working / problem\n * 2. feature request / suggestion / improvement / would be great\n * 3. question about platform / how to use\n * 4. great / love / amazing / works well / thank you / success\n * 5. email / domain / mailbox / setup / warmup / deliverability\n * 6. sequence / campaign / outreach / leads / export / import\n * 7. account / onboarding / setup / integration / connect\n * 8. coldreach (broad)\n * 9. message sent / reply / prospect\n * 10. update / status / check in / help needed\n * 11. LinkedIn / sales / outreach / automation / AI\n *\n * SIGNALS FOUND:\n * - None. All queries returned no results for this window.\n *\n * NEW ITEMS: none\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nexport default async function (_req: Request): Promise {\n return Response.json({\n ok: true,\n window: \"2026-06-03 21:30–23:00 UTC\",\n new_items: 0,\n notes: \"No activity detected in coldreach-x-* channels during this window. 11 semantic search queries across all signal categories returned no results.\",\n });\n}\n",[484],"be2d9bb7-b43b-4feb-b17d-b5eabfa05219","slack_channels_feedback_2026_06_03_2200.ts","031dc908-5f98-11f1-add2-1607ee4eb77e",248,["D",1780524211065],"/**\n * Slack shared-channel signals – 2026-06-03 ~20:30–22:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n *\n * SCAN SUMMARY:\n * - Channels scanned: all coldreach-x-* channels via semantic search\n * - Window: 2026-06-03 20:30 UTC → 22:00 UTC\n *\n * SIGNALS FOUND:\n * - #coldreach-x-superorder (21:28–21:29 UTC): Follow-up resolution to the domain\n * registration failure already logged in slack_channels_feedback_2026_06_03_2000.ts.\n * Customer chose first 5 warmed-up domains; Shen confirmed setting up mailboxes.\n * → NO new item logged (issue already tracked).\n *\n * NEW ITEMS: none\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nexport default async function (_req: Request): Promise {\n return Response.json({\n ok: true,\n window: \"2026-06-03 20:30–22:00 UTC\",\n new_items: 0,\n notes: \"Only activity in coldreach-x-* channels was a resolution follow-up in #coldreach-x-superorder for the domain registration failure already logged in the 2000 run.\",\n });\n}\n",[491],"e7598d70-5f87-11f1-ad45-1607ee4eb77e","slack_channels_feedback_2026_06_03_2000.ts","80cbbbdc-5f87-11f1-9e49-1607ee4eb77e",243,["D",1780517273168],"/**\n * Slack shared-channel signals – 2026-06-03 ~18:30–20:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n * Channels with signals: #coldreach-x-superorder\n *\n * NEW ITEMS:\n * 1. Superorder – Feature Request: Alert customers when domain registration fails (5 domains failed silently, blocked from starting cold emails)\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nconst SUPERORDER_CHANNEL = \"C09MPJ94NTF\"; // #coldreach-x-superorder\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Superorder – Domain registration failed silently, no notification ─\n {\n brief: \"Superorder - (Friction) 5 domain registrations failed silently with no notification; customer was blocked from starting cold emails\",\n details:\n \"On 2026-06-03 at ~19:26 UTC, a Superorder customer (U01AD2ND1DH) asked in #coldreach-x-superorder if their marketing agency domain emails were ready.\\n\\n\" +\n \"Xiaohan Shen investigated and discovered that those 5 domains had failed registration with the vendor earlier — without any notification sent to the team or the customer.\\n\\n\" +\n \"Key quotes from the thread:\\n\" +\n \"- Customer: \\\"are our marketing agency domain emails ready?\\\"\\n\" +\n \"- Shen: \\\"ah looks like those 5 domains failed registration with our vendor earlier and i didn't see that notice earlier. My bad. I just restarted the registration.\\\"\\n\" +\n \"- Customer: \\\"Can we rush this? We need this asap and we weren't notified that this failed\\\"\\n\" +\n \"- Customer: \\\"Cause we were banking on this and waiting to start cold emails\\\"\\n\\n\" +\n \"Workaround offered: use already-warmed-up domains renamed (with random names), or wait ~2 more weeks for new domain warmup.\\n\\n\" +\n \"Root cause: No automated alert/notification when domain registration fails with the vendor. Customer was blocked from launching cold email campaigns without knowing it.\\n\\n\" +\n \"Slack thread: https://coldreach.slack.com/archives/C09MPJ94NTF/p1780514792354999 | Detected: 2026-06-03 ~19:26 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (missing notification for domain registration failure)\n source: \"OptMLS14TW8\", // Slack Channel\n channel: SUPERORDER_CHANNEL,\n msgUrl: \"https://coldreach.slack.com/archives/C09MPJ94NTF/p1780514792354999\",\n raiseDate: \"2026-06-03\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Original Thread (Report To Messages)\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.msgUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n // Step 3: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 4: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[498],"9173e3bc-5f76-11f1-9cf4-1607ee4eb77e","slack_channels_feedback_2026_06_03_1800.ts","7fd85354-5f76-11f1-baa7-1607ee4eb77e",234,["D",1780509827611],"/**\n * Slack shared-channel signals – 2026-06-03 ~16:30–18:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n * Channels with signals: #coldreach-x-spektrumlabs\n *\n * NEW ITEMS:\n * 1. Spektrumlabs – Customer Success: Customer launched Rob's campaign to CISO contacts (5 to validate, then expand)\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nconst SPEKTRUMLABS_CHANNEL = \"C0B4VUKK0BT\"; // #coldreach-x-spektrumlabs\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Spektrumlabs – Campaign launched to CISO contacts ─────────────\n {\n brief: \"Spektrumlabs - (Customer Success) Customer launched Rob's campaign to 5 CISO contacts to validate mechanics, plans to expand to all identified contacts\",\n details:\n \"On 2026-06-03 at ~16:57 UTC, isabelle.dumont posted in #coldreach-x-spektrumlabs:\\n\\n\" +\n \"\\\"I launched Rob's campaign to CISO today to 5 contacts to validate that the mechanics work. then we will expand to all the contacts identified.\\\"\\n\\n\" +\n \"This is a positive customer success signal — the customer is actively using Coldreach to run targeted outreach campaigns. \" +\n \"They are following a smart validation approach: launching to a small batch (5 contacts) first to confirm the campaign mechanics work correctly \" +\n \"before scaling to the full identified contact list.\\n\\n\" +\n \"This demonstrates effective product adoption and a data-driven outreach workflow.\\n\\n\" +\n \"Slack message: https://coldreach.slack.com/archives/C0B4VUKK0BT/p1780505461690579 | Detected: 2026-06-03 ~16:57 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"OptMLS14TW8\", // Slack Channel\n channel: SPEKTRUMLABS_CHANNEL,\n msgUrl: \"https://coldreach.slack.com/archives/C0B4VUKK0BT/p1780505461690579\",\n raiseDate: \"2026-06-03\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Original Thread (Report To Messages)\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.msgUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n // Step 3: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 4: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[505],"23800d8a-5ebe-11f1-926a-1607ee4eb77e","slack_channels_feedback_2026_06_02_2000.ts","0eef025e-5ebe-11f1-8909-1607ee4eb77e",219,["D",1780430615743],"/**\n * Slack shared-channel signals – 2026-06-02 ~18:30–20:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n * Channels with signals: #coldreach-x-logto\n *\n * NEW ITEMS:\n * 1. Logto – Friction: Customer joined office hours / scheduled call but host (Shen) had not yet started the meeting\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nconst LOGTO_CHANNEL = \"C0ADA7KA5AN\"; // #coldreach-x-logto\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Logto – Customer waiting for host to start meeting ───────────────\n {\n brief: \"Logto - (Friction) Customer joined scheduled meeting but host had not started it — 'Waiting for the host to start the meeting'\",\n details:\n \"On 2026-06-02 at ~18:31 UTC, customer Gao Sun (gao@silverhand.io) posted in #coldreach-x-logto:\\n\\n\" +\n \"'hey @Shen i'm seeing \\\"Waiting for the host to start the meeting.\\\"'\\n\\n\" +\n \"This indicates the customer joined a scheduled office hours or onboarding call on time, \" +\n \"but the Coldreach team host (Shen) had not yet started the Zoom/meeting session.\\n\\n\" +\n \"This is a customer success friction point — the customer showed up for a scheduled session \" +\n \"but experienced a poor first impression due to the host not being ready. \" +\n \"No reply was recorded in the thread, suggesting the issue may not have been addressed promptly.\\n\\n\" +\n \"Action suggested: Ensure meeting hosts start sessions on time; consider adding a calendar reminder \" +\n \"or a fallback message to the customer if the host is running late.\\n\\n\" +\n \"Slack message: https://coldreach.slack.com/archives/C0ADA7KA5AN/p1780425105984309 | Detected: 2026-06-02 ~18:31 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"OptMLS14TW8\", // Slack Channel\n channel: LOGTO_CHANNEL,\n msgUrl: \"https://coldreach.slack.com/archives/C0ADA7KA5AN/p1780425105984309\",\n raiseDate: \"2026-06-02\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Original Thread (Report To Messages)\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.msgUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n // Step 3: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 4: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[512],"3f6945ac-5ea5-11f1-ada6-1607ee4eb77e","slack_channels_feedback_2026_06_02_1700_patch.ts","39af465c-5ea5-11f1-affc-1607ee4eb77e",211,["D",1780419925156],"/**\n * Patch: fix channel field for Rec0B7UMAEXKK using main #coldreach-x-superorder channel.\n * C09QJ71K7S4 (#coldreach-x-superorder-notifications) returned channel_not_found,\n * so we fall back to C09MPJ94NTF (#coldreach-x-superorder).\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst ITEM_ID = \"Rec0B7UMAEXKK\";\nconst SUPERORDER_CHANNEL = \"C09MPJ94NTF\"; // #coldreach-x-superorder\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nexport default async function (req: Request): Promise {\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: ITEM_ID, column_id: \"Col0B5LH92KR8\", channel: [SUPERORDER_CHANNEL] }],\n });\n\n return Response.json({ ok: chanRes.ok, error: chanRes.error, full: chanRes });\n}\n",[519],"2bc3fd30-5ea5-11f1-8350-1607ee4eb77e","slack_channels_feedback_2026_06_02_1700.ts","10b681a2-5ea5-11f1-b519-1607ee4eb77e",209,["D",1780419892190],"/**\n * Slack shared-channel signals – 2026-06-02 ~15:30–17:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n * Channels with signals: #coldreach-x-superorder-notifications\n *\n * NEW ITEMS:\n * 1. Superorder – Bug: Multiple inbound reply notifications missed in Slack notification channel\n * (Bison edge case treating replies as \"untracked\"; fix deployed but more cases still reported)\n *\n * NOTE: No separate Bug type available in list.\n * Using Opt5BZE1U25 (Feature Request) with \"(Bug)\" label in brief where applicable.\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nconst SUPERORDER_NOTIFICATIONS_CHANNEL = \"C09QJ71K7S4\"; // #coldreach-x-superorder-notifications\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Superorder – Missed inbound reply notifications ───────────────────\n {\n brief: \"Superorder - (Bug) Inbound reply notifications missed in Slack channel — customer lost trust, falling back to email inbox\",\n details:\n \"On 2026-06-02, customer Saqib Tassawar (Sam) reported in #coldreach-x-superorder-notifications that \" +\n \"multiple inbound replies were never forwarded to the Slack notification channel, even though they appeared in the email inbox.\\n\\n\" +\n \"Sam's initial message: 'This channel can't be full source of truth for coldreach inbounds, we'll have to handle through \" +\n \"Raghav.poddar inbox directly. Quite a few emails were missed here but showed up in Inbox. Let's stick to that inbox moving forward.'\\n\\n\" +\n \"Additional missed replies reported today (from June 1):\\n\" +\n \"• vivek108patel@gmail.com\\n\" +\n \"• neelimakambhoji@gmail.com\\n\" +\n \"• morgangoe@gmail.com\\n\\n\" +\n \"Root cause (per Hankel/Shen): Bison (email provider) was treating these replies as 'untracked', \" +\n \"meaning there were no traces back to campaigns/contacts as expected. \" +\n \"From Bison's docs, untracked replies should only come from conversations outside of sequence — \" +\n \"so these being in-sequence replies classified as untracked is an edge case bug.\\n\\n\" +\n \"Status: A fix was pushed overnight on June 1–2 covering all known routes. \" +\n \"Shen responded: 'I think these are all caused by the same edge case (which we fixed last night), but I'll confirm!'\\n\\n\" +\n \"Impact: Customer has lost confidence in Slack as a reliable inbound notification channel and is \" +\n \"falling back to monitoring their email inbox manually — reducing the value of the Coldreach/Slack integration.\\n\\n\" +\n \"Slack thread: https://coldreach.slack.com/archives/C09QJ71K7S4/p1780381468527039 | Detected: 2026-06-02 ~16:38 UTC\",\n priority: \"OptX7O6W94O\", // High — customer lost trust, falling back to manual inbox monitoring\n type: \"Opt5BZE1U25\", // Feature Request (Bug)\n source: \"OptMLS14TW8\", // Slack Channel\n channel: SUPERORDER_NOTIFICATIONS_CHANNEL,\n msgUrl: \"https://coldreach.slack.com/archives/C09QJ71K7S4/p1780381468527039\",\n raiseDate: \"2026-06-02\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Original Thread (Report To Messages)\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.msgUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n // Step 3: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 4: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[526],"bc55f378-5e94-11f1-9219-1607ee4eb77e","slack_channels_feedback_2026_06_02_1500.ts","a0068e80-5e94-11f1-8caf-1607ee4eb77e",201,["D",1780412833301],"/**\n * Slack shared-channel signals – 2026-06-02 ~13:30–15:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n * Channels with signals: #coldreach-x-kasama (via #dev relay)\n *\n * NEW ITEMS:\n * 1. Kasama – Bug/Friction: LinkedIn InMail showing as \"paused for all LinkedIn accounts\"\n * due to errors/insufficient_credits from Unipile API — misleading UX, no clear in-app guidance\n *\n * NOTE: No separate Bug type available.\n * Using Opt5BZE1U25 (Feature Request) with \"(Bug)\" label in brief where applicable.\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nconst KASAMA_CHANNEL = \"C0B53L7L88N\"; // #coldreach-x-kasama\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Kasama – LinkedIn InMail Paused Bug ───────────────────────────────\n {\n brief: \"Kasama - (Bug) LinkedIn InMail shows \\\"paused for all LinkedIn accounts\\\" due to Unipile API errors/insufficient_credits — confusing UX, no in-app resolution guidance\",\n details:\n \"On 2026-06-02 ~13:34 UTC, Xiaohan Shen escalated in #dev that Kasama was asking why their campaign \" +\n \"shows 'InMail paused' and why Mark Rubin's LinkedIn account cannot send InMails.\\n\\n\" +\n \"Dev investigation found:\\n\" +\n \"• Mark Rubin is the only connected LinkedIn sender account on the campaign → UI shows 'InMail paused for all LinkedIn accounts'\\n\" +\n \"• Mark's account IS connected and marked Premium in the system\\n\" +\n \"• Our daily/monthly InMail counters show 0 InMails sent — the pause was NOT triggered by Coldreach-configured limits\\n\" +\n \"• The scheduler tried to send InMail and the upstream LinkedIn/Unipile API returned errors/insufficient_credits\\n\" +\n \"• When that error occurs, the system sets inmailPausedUntil for 24 hours. Current pause: until 2026-06-03 13:07 UTC\\n\" +\n \"• Connections and normal LinkedIn messages are unaffected — only InMail steps are paused\\n\\n\" +\n \"Root cause ambiguity: May be (a) genuine LinkedIn InMail credit exhaustion on Mark's account, or \" +\n \"(b) an upstream Unipile sync issue returning stale/incorrect credit status.\\n\\n\" +\n \"Recommended next step: Have Mark verify InMail credits in LinkedIn/Sales Navigator. If credits are available, \" +\n \"this is a Unipile sync issue requiring escalation with the Unipile account ID.\\n\\n\" +\n \"UX issues surfaced:\\n\" +\n \"1. The error message 'InMail paused for all LinkedIn accounts' is misleading when only one sender is affected\\n\" +\n \"2. No in-app explanation of why InMail is paused or what action the user should take\\n\" +\n \"3. Customers have no way to self-diagnose whether the issue is on Coldreach side, Unipile side, or their LinkedIn credits\\n\" +\n \"4. 24-hour auto-retry creates silent downtime — customer only notices when they check the UI\\n\\n\" +\n \"Opportunity: (1) Improve the 'InMail paused' banner with a clear reason and CTA; \" +\n \"(2) Surface credit balance from Unipile in the sender account settings; \" +\n \"(3) Send a proactive Slack notification when a sender's InMail is paused.\\n\\n\" +\n \"Dev thread: https://coldreach.slack.com/archives/C05PZCULBV1/p1780407281945279 | Detected: 2026-06-02 13:34 UTC\",\n priority: \"OptX7O6W94O\", // High — InMail delivery silently paused, customer can't send\n type: \"Opt5BZE1U25\", // Feature Request (Bug)\n source: \"OptMLS14TW8\", // Slack Channel\n channel: KASAMA_CHANNEL,\n msgUrl: \"https://coldreach.slack.com/archives/C05PZCULBV1/p1780407281945279\",\n raiseDate: \"2026-06-02\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Original Thread (Report To Messages)\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.msgUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n // Step 3: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 4: patch Report To (Channels)\n const orgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.org_updated = orgRes.ok;\n patchResults.org_error = orgRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[533],"5d75ef56-5ddc-11f1-a50a-1607ee4eb77e","slack_channels_feedback_2026_06_01_1700.ts","3ee1f094-5ddc-11f1-be82-1607ee4eb77e",178,["D",1780333646618],"/**\n * Slack shared-channel signals – 2026-06-01 ~15:30–17:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n * Channels with signals: #coldreach-x-unixi, #coldreach-x-socialgist\n *\n * NEW ITEMS:\n * 1. Unixi – Friction: No visibility or input into email domain naming/timeline during onboarding\n * 2. Socialgist – Feature Request: Build LinkedIn campaign targeting contacts who opened emails\n *\n * NOTE: No separate Friction/Bug type available.\n * Using Opt5BZE1U25 (Feature Request) with \"(Friction)\" label in brief where applicable.\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nconst UNIXI_CHANNEL = \"C0B65NMAQJ2\"; // #coldreach-x-unixi\nconst SOCIALGIST_CHANNEL = \"C0ARE1Z1YMC\"; // #coldreach-x-socialgist\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Unixi Onboarding Friction ────────────────────────────────────────\n {\n brief: \"Unixi - (Friction) No visibility or input into email domain naming/go-live timeline during onboarding\",\n details:\n \"On 2026-06-01, Rich Eisenberg (Unixi) asked in #coldreach-x-unixi: \" +\n \"'@Shen can you remind me how many different email domains you will be setting up for us?' \" +\n \"and then 'Do we have to do anything to say what we want the domains to be? Naming? When are these live?' \" +\n \"This reveals an onboarding friction: customers have no proactive visibility into the domain purchasing process \" +\n \"— domains are purchased and warmup is started without the customer being informed or consulted. \" +\n \"Shen's reply confirmed this: 'these are the domains we've purchased. Warmup started last week and should be ready to send next Weds (June 10th).' \" +\n \"Key issues: (1) Customers don't know what domains were chosen or why; (2) No opportunity to influence naming preferences; \" +\n \"(3) Go-live date is only shared when the customer asks. \" +\n \"Shen's workaround response was 'You can usually just ignore the technical details, \" +\n \"we have a complete system in the backend' — masking the lack of a customer-facing domain dashboard. \" +\n \"Impact: Customers feel out of the loop during onboarding, increasing anxiety and CS load. \" +\n \"Opportunity: Proactively share domain list + warmup timeline with customers upon domain purchase; \" +\n \"optionally allow domain name preferences before purchase. \" +\n \"Customer message: https://coldreach.slack.com/archives/C0B65NMAQJ2/p1780330395785099 | Detected: 2026-06-01 ~15:46 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request (Friction)\n source: \"OptMLS14TW8\", // Slack Channel\n channel: UNIXI_CHANNEL,\n msgUrl: \"https://coldreach.slack.com/archives/C0B65NMAQJ2/p1780330395785099\",\n raiseDate: \"2026-06-01\",\n },\n // ── Item 2: Socialgist Feature Request ───────────────────────────────────────\n {\n brief: \"Socialgist - Feature Request: Build LinkedIn campaign targeting contacts who opened emails multiple times\",\n details:\n \"On 2026-06-01, a Socialgist user (UE509C474) asked in #coldreach-x-socialgist: \" +\n \"'Great @Marty Foreman and I are wondering if we can build a linkedin campaign against people that have opened multiple times?' \" +\n \"This is a multi-channel retargeting request: the customer wants to use email open behavior (high-intent signal) \" +\n \"as an audience filter to launch a LinkedIn outreach campaign — essentially targeting warm email prospects via LinkedIn. \" +\n \"Shen's response pointed them to the opens tab per campaign and mentioned a global opens tab coming soon, \" +\n \"but did not explicitly confirm that contacts from the opens list can be directly added to a new LinkedIn campaign. \" +\n \"The context: The same thread started with the customer asking how to see which contacts opened emails, \" +\n \"suggesting friction in discoverability of the opens feature. \" +\n \"Use case: Identify contacts who opened emails 2+ times (strong buying signal) → automatically or manually add them to \" +\n \"a LinkedIn campaign for additional touchpoints. This cross-channel re-engagement workflow is not explicitly supported today. \" +\n \"Opportunity: Add 'Add to LinkedIn campaign' action on the opens list/tab, or support audience rules like \" +\n \"'opened email X times' as a LinkedIn campaign entry criterion. \" +\n \"Customer message: https://coldreach.slack.com/archives/C0ARE1Z1YMC/p1780327667587029?thread_ts=1779997899.818699&cid=C0ARE1Z1YMC | Detected: 2026-06-01 ~15:27 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptMLS14TW8\", // Slack Channel\n channel: SOCIALGIST_CHANNEL,\n msgUrl: \"https://coldreach.slack.com/archives/C0ARE1Z1YMC/p1780327667587029?thread_ts=1779997899.818699&cid=C0ARE1Z1YMC\",\n raiseDate: \"2026-06-01\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Original Thread (Report To Messages)\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [item.msgUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n // Step 3: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 4: patch Report To (Channels)\n const orgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.org_updated = orgRes.ok;\n patchResults.org_error = orgRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[540],"b97b526a-5b88-11f1-8ad3-ee650bb23af1","slack_channels_feedback_2026_05_29_1800.ts","76e7fd9a-5b88-11f1-b9c3-ee650bb23af1",164,["D",1780077821022],"/**\n * Slack shared-channel signals – 2026-05-29 ~16:30–18:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n * Channels with signals: #coldreach-x-lylle\n *\n * NEW ITEMS:\n * 1. Lylle – Bug: Bison not utilizing full daily email sending capacity\n *\n * NOTE: Bug option (OptGXKMK28J) was removed from the list.\n * Using Opt5BZE1U25 (Feature Request) with \"(Bug)\" label in brief.\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) ✅ confirmed format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nconst LYLLE_CHANNEL = \"C0B5ARGLGNS\"; // #coldreach-x-lylle\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Lylle - Bug: Bison not utilizing full daily email sending capacity\",\n details:\n \"On 2026-05-29, the Lylle customer posted in #coldreach-x-lylle asking: \" +\n \"'Can you help me understand why 50% of our daily sending capacity was utilized yesterday?' \" +\n \"Hankel responded explaining that despite 1,273 emails being scheduled on Bison for today, \" +\n \"Bison's platform is not executing the schedule to fully leverage the customer's sending capacity. \" +\n \"Coldreach has correctly piped all contacts to Bison, but the third-party platform is failing to send them. \" +\n \"Previous attempts to escalate to Bison devs have not resulted in meaningful improvements. \" +\n \"Resolution plan: (1) tag Bison devs again on this case; (2) develop an in-house email scheduler \" +\n \"(similar to LinkedIn scheduler) where warmups/sender reputation stay on Bison but emails are sent \" +\n \"by connecting directly to customer GMails. \" +\n \"This is a critical reliability gap affecting customer ROI and trust in the platform. \" +\n \"Customer message: https://coldreach.slack.com/archives/C0B5ARGLGNS/p1780074311068349 | \" +\n \"Hankel response: https://coldreach.slack.com/archives/C0B5ARGLGNS/p1780075559562559\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (Bug label in brief – Bug option removed)\n source: \"OptMLS14TW8\", // Slack Channel\n affectedOrg: LYLLE_CHANNEL,\n msgTs: \"1780074311.068349\",\n msgChannel: LYLLE_CHANNEL,\n raiseDate: \"2026-05-29\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields only)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Original Thread (Report To Messages) – confirmed format\n const msgUrl = `https://coldreach.slack.com/archives/${item.msgChannel}/p${item.msgTs.replace(\".\", \"\")}`;\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [msgUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n // Step 3: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 4: patch Report To (Channels) – may fail for external shared channels\n const orgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.affectedOrg] }],\n });\n patchResults.org_updated = orgRes.ok;\n patchResults.org_error = orgRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[547],"7208a2de-5ad9-11f1-8ad7-ee650bb23af1","slack_channels_feedback_2026_05_28_2100_patch.ts","255a4abe-5ad9-11f1-ae56-ee650bb23af1",144,["D",1780002539265],5,"/**\n * Final patch – set Raise Time for both items using confirmed date format { from, to }\n * Also attempt channel field with external channel IDs (known to fail but logging result)\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nconst ITEM_SOCIALGIST = \"Rec0B6NLAH4G3\";\nconst ITEM_SUPERORDER = \"Rec0B6DHQ9X47\";\n\nconst SOCIALGIST_CHANNEL = \"C0ARE1Z1YMC\";\nconst SUPERORDER_CHANNEL = \"C09MPJ94NTF\";\n\nconst RAISE_DATE = { from: \"2026-05-28\", to: \"2026-05-28\" };\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nexport default async function (req: Request): Promise {\n const results: any[] = [];\n\n // Patch Raise Time for Socialgist item (confirmed working format)\n const sg_date = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: ITEM_SOCIALGIST, column_id: \"Col0B6ER065LN\", date: RAISE_DATE }],\n });\n results.push({ item: \"Socialgist\", field: \"Raise Time\", ok: sg_date.ok, error: sg_date.error });\n\n // Patch Raise Time for Superorder item\n const sup_date = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: ITEM_SUPERORDER, column_id: \"Col0B6ER065LN\", date: RAISE_DATE }],\n });\n results.push({ item: \"Superorder\", field: \"Raise Time\", ok: sup_date.ok, error: sup_date.error });\n\n // Attempt channel field for external channels (expected to fail; logging for documentation)\n const sg_ch = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: ITEM_SOCIALGIST, column_id: \"Col0B5LH92KR8\", channel: [SOCIALGIST_CHANNEL] }],\n });\n results.push({ item: \"Socialgist\", field: \"Affected Orgs\", ok: sg_ch.ok, error: sg_ch.error });\n\n const sup_ch = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: ITEM_SUPERORDER, column_id: \"Col0B5LH92KR8\", channel: [SUPERORDER_CHANNEL] }],\n });\n results.push({ item: \"Superorder\", field: \"Affected Orgs\", ok: sup_ch.ok, error: sup_ch.error });\n\n return Response.json({ ok: true, results });\n}\n",[554],"986139e6-5ad9-11f1-9f6d-ee650bb23af1","slack_channels_feedback_2026_05_28_2100.ts","c9c801be-5ad8-11f1-b8c9-ee650bb23af1",145,["D",1780002603592],3,"/**\n * Slack shared-channel signals – 2026-05-28 ~19:30–21:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n * Channels with signals: #coldreach-x-socialgist, #coldreach-x-superorder-notifications\n *\n * NEW ITEMS CREATED:\n * 1. Rec0B6NLAH4G3 – Socialgist – CS: Customer confirms opens rate bug is fixed\n * 2. Rec0B6DHQ9X47 – Superorder – Friction: Contacts double-emailed by product update + outreach sequence\n *\n * SKIPPED (already logged):\n * - Socialgist \"View opens per contact\" discoverability (already in socialgist_feedback.ts)\n *\n * FIELD STATUS:\n * ✅ Brief, Details, Priority, Source, Type – set via initial_fields\n * ✅ Original Thread (message link) – set via update\n * ✅ Raise Time – set via update with { date: { from: \"YYYY-MM-DD\", to: \"YYYY-MM-DD\" } }\n * ❌ Affected Orgs (channel) – channel_not_found for external shared channels (coldreach-x-*)\n * Known Slack API limitation; external channels not supported in Lists channel field\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel) – ONLY works for internal channels\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n * Col0B5NC7QD4H Original Thread (message) – message: [\"https://coldreach.slack.com/archives/C.../p...\"]\n * Col0B6ER065LN Raise Time (date) – date: { from: \"YYYY-MM-DD\", to: \"YYYY-MM-DD\" } ✅ CONFIRMED\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nconst SOCIALGIST_CHANNEL = \"C0ARE1Z1YMC\"; // #coldreach-x-socialgist\nconst SUPERORDER_CHANNEL = \"C09MPJ94NTF\"; // #coldreach-x-superorder (main)\nconst SUPERORDER_NOTIF_CH = \"C09QJ71K7S4\"; // #coldreach-x-superorder-notifications\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Socialgist - CS: Customer confirms opens rate bug is now fixed\",\n details:\n \"On 2026-05-28, the Socialgist customer (Justin Wyman) posted in #coldreach-x-socialgist confirming the opens rate bug fix: \" +\n \"'@Shen opens rate fixed thank you!' \" +\n \"The bug (open rate UI showing 1.1% when actual backend value was ~50%) was previously reported during the 2026-05-26 office hour and a fix was in progress. \" +\n \"Customer message also reveals a secondary friction: they asked 'How do I see which contacts opened it again?' — indicating the per-contact opens discoverability issue (already separately logged) persists. \" +\n \"Slack message: https://coldreach.slack.com/archives/C0ARE1Z1YMC/p1779997899818699\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"OptMLS14TW8\", // Slack Channel\n affectedOrg: SOCIALGIST_CHANNEL,\n msgTs: \"1779997899.818699\",\n msgChannel: SOCIALGIST_CHANNEL,\n raiseDate: \"2026-05-28\",\n },\n {\n brief: \"Superorder - Friction: Contacts double-emailed by product update + outreach sequence\",\n details:\n \"On 2026-05-28 in #coldreach-x-superorder-notifications, the team noticed a prospect (Ali Navaie, Silver State Restaurants) replied 'interested' to the '1P Chargeback Upsell' campaign. \" +\n \"This surfaced a double-emailing concern: 'We are double emailing them via product updates and this' (team member comment). \" +\n \"The prospect had previously received a product update email AND was being contacted via this outreach sequence simultaneously. \" +\n \"Concern was raised: 'Why did they get emailed again?' \" +\n \"Resolved internally as an 'edge case' by Raghav Poddar: 'Yeah this is fine - edge case'. \" +\n \"However, this indicates a gap: Coldreach does not currently suppress/deduplicate contacts who are already in product email flows vs. outreach sequences. \" +\n \"Customers running both product marketing emails and Coldreach outreach need a way to avoid contacting the same prospect through multiple channels simultaneously. \" +\n \"Slack thread: https://coldreach.slack.com/archives/C09QJ71K7S4/p1779992538911839\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (suppression/dedup across email types)\n source: \"OptMLS14TW8\", // Slack Channel\n affectedOrg: SUPERORDER_CHANNEL,\n msgTs: \"1779996679.461439\",\n msgChannel: SUPERORDER_NOTIF_CH,\n raiseDate: \"2026-05-28\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields only)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Original Thread message link\n const msgUrl = `https://coldreach.slack.com/archives/${item.msgChannel}/p${item.msgTs.replace(\".\", \"\")}`;\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [msgUrl] }],\n });\n patchResults.msg_updated = msgRes.ok;\n patchResults.msg_error = msgRes.error;\n\n // Step 3: patch Raise Time using confirmed format { from, to }\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 4: attempt Affected Orgs channel (note: external channels fail with channel_not_found)\n const orgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.affectedOrg] }],\n });\n patchResults.org_updated = orgRes.ok;\n patchResults.org_error = orgRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[562],"04b2f360-5ac0-11f1-808c-ee650bb23af1","slack_channels_feedback_2026_05_28_1800.ts","a568ddc0-5abf-11f1-ad90-ee650bb23af1",133,["D",1779991618410],"/**\n * Slack shared-channel signals – 2026-05-28 ~16:30–18:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 min)\n * Channels with signals: #coldreach-x-novaexit, #coldreach-x-lylle\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * STATUS:\n * - Both items created ✓\n * - Raise Time set ✓\n * - Report To (Channels) / Report To (Messages): test alternative formats\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel) – set via update after create\n * Col0B553M1DGX Report To (Messages) – Slack message link\n * Col0B6ER065LN Raise Time (date: YYYY-MM-DD) ✓ DONE\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\n// Already-created item IDs from first run (Raise Time already set)\nconst ITEM_NOVAEXIT = \"Rec0B6TMH6EGJ\";\nconst ITEM_LYLLE = \"Rec0B6VGGCH2M\";\n\n// Customer channel IDs\nconst NOVAEXIT_CHANNEL = \"C0B4EEL2RKM\"; // #coldreach-x-novaexit\nconst LYLLE_CHANNEL = \"C0B5ARGLGNS\"; // #coldreach-x-lylle\n\n// Message timestamps (without the dot, as Slack uses)\nconst NOVAEXIT_MSG_TS = \"1779988426.269809\";\nconst LYLLE_MSG_TS = \"1779988875.594059\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nexport default async function (req: Request): Promise {\n const results: any[] = [];\n\n // Try Report To (Messages) with channel_id + ts format\n const novaMsg1 = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: ITEM_NOVAEXIT, column_id: \"Col0B553M1DGX\", message_link: { channel_id: NOVAEXIT_CHANNEL, ts: NOVAEXIT_MSG_TS } }],\n });\n results.push({ item: \"Novaexit\", field: \"ReportToMessages (channel_id+ts)\", ok: novaMsg1.ok, error: novaMsg1.error });\n\n // Try Report To (Channels) - channel name instead of ID\n const novaChannel2 = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: ITEM_NOVAEXIT, column_id: \"Col0B5LH92KR8\", channel: [\"coldreach-x-novaexit\"] }],\n });\n results.push({ item: \"Novaexit\", field: \"ReportToChannels (name)\", ok: novaChannel2.ok, error: novaChannel2.error });\n\n // Try Report To (Messages) for Lylle \n const lylleMsg1 = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: ITEM_LYLLE, column_id: \"Col0B553M1DGX\", message_link: { channel_id: LYLLE_CHANNEL, ts: LYLLE_MSG_TS } }],\n });\n results.push({ item: \"Lylle\", field: \"ReportToMessages (channel_id+ts)\", ok: lylleMsg1.ok, error: lylleMsg1.error });\n\n // Try Report To (Channels) for Lylle - channel name\n const lylleChannel2 = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: ITEM_LYLLE, column_id: \"Col0B5LH92KR8\", channel: [\"coldreach-x-lylle\"] }],\n });\n results.push({ item: \"Lylle\", field: \"ReportToChannels (name)\", ok: lylleChannel2.ok, error: lylleChannel2.error });\n\n return Response.json({ ok: true, results });\n}\n",[570],"ec64c1b8-5a0f-11f1-a516-ee650bb23af1","slack_channels_feedback_2026_05_27_2100.ts","c11fdeb6-5a0f-11f1-bf3d-ee650bb23af1",111,["D",1779915986207],"/**\n * Slack shared-channel signals – 2026-05-27 ~17:00–21:00 UTC\n * Source: semantic search across coldreach-x-* channels (last ~90 min + gap coverage)\n * Channels scanned: #coldreach-x-lylle, #coldreach-x-unixi, #coldreach-x-kasama, #coldreach-x-blee\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel) – set via update after create\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n * NOTE: Bug type (OptGXKMK28J) removed. Use \"(Bug)\" in brief.\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\n// Channel IDs\nconst LYLLE_CHANNEL = \"C0B5ARGLGNS\"; // #coldreach-x-lylle\nconst UNIXI_CHANNEL = \"C0B65NMAQJ2\"; // #coldreach-x-unixi\nconst KASAMA_CHANNEL = \"C0B53L7L88N\"; // #coldreach-x-kasama\nconst BLEE_CHANNEL = \"C090QR3NNAZ\"; // #coldreach-x-blee\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS: Array<{\n brief: string;\n details: string;\n priority: string;\n type: string;\n channel: string;\n}> = [\n // ── #coldreach-x-lylle ───────────────────────────────────────────────────────\n {\n brief: \"Lylle - Churn Risk: Customer frustrated with upload friction, considering switching to Instantly or EmailBison\",\n details:\n \"On 2026-05-27 in #coldreach-x-lylle, the customer (Lylle) expressed significant frustration after a prolonged struggle uploading leads to an active campaign. \" +\n \"The session started with 'trying to upload leads to an active campaign and running into issues' (15:36 UTC), then 'Still running into issues' (16:39 UTC), then 'Driving with my eyes closed here' (18:15 UTC). \" +\n \"The customer had attempted to use the MCP upload path and was corrected by Hankel that the built-in Coldreach AI chat is the preferred route: \" +\n \"'The easiest way to upload a csv to our campaigns is just use our builtin coldreach ai chat. Uploads won't go through MCPs so they are way more efficient.' \" +\n \"Despite the guidance, the customer continued hitting issues and ultimately said: \" +\n \"'Maybe I'm the issue here and am better suited to work directly in instantly or email bison' (18:18 UTC). \" +\n \"This is a HIGH churn risk signal. The customer is actively considering two competing tools (Instantly, EmailBison) due to persistent upload friction. \" +\n \"Slack thread: https://coldreach.slack.com/archives/C0B5ARGLGNS/p1779905860067059 | Detected: 2026-05-27 ~18:18 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (churn risk / friction)\n channel: LYLLE_CHANNEL,\n },\n {\n brief: \"Lylle - Friction: Uploading leads to an active campaign via MCP fails; preferred path (built-in AI chat) not discoverable\",\n details:\n \"On 2026-05-27 in #coldreach-x-lylle, the customer ran into issues uploading leads to an active campaign (first reported ~15:36 UTC, persisted through ~17:00 UTC). \" +\n \"The customer had attempted the MCP upload path and confirmed 'you guys built a upload path via MCP' — Hankel confirmed MCPs work but are less efficient: \" +\n \"'The easiest way to upload a csv to our campaigns is just use our builtin coldreach ai chat. Uploads won't go through MCPs so they are way more efficient.' \" +\n \"The customer was unaware that the built-in AI chat is the recommended upload path. \" +\n \"This points to two issues: (1) the MCP upload path is unreliable or confusing for users, (2) there is no prominent in-product guidance pointing users to the AI chat for CSV uploads. \" +\n \"The lack of discoverability caused repeated failure and compounded frustration over ~2+ hours. \" +\n \"Slack thread: https://coldreach.slack.com/archives/C0B5ARGLGNS/p1779896180162309 | Detected: 2026-05-27 ~15:36–17:00 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n channel: LYLLE_CHANNEL,\n },\n {\n brief: \"Lylle - Friction: No visibility into daily email send volume from the UI\",\n details:\n \"On 2026-05-27 in #coldreach-x-lylle (~14:52 UTC), the Lylle customer asked: 'How can i see how many emails are going out /day?' \" +\n \"This suggests that per-day email send volume is either not surfaced in the product UI, or not easily discoverable. \" +\n \"The customer later noted 'it shows 100 activities in the last week' (~18:16 UTC), suggesting they found some activity metric, but it was expressed as a weekly aggregate, not a daily breakdown. \" +\n \"Customers managing deliverability and warm-up schedules need to quickly verify daily send rates. The current UI may not make this easily accessible. \" +\n \"Opportunity: add a clear daily send volume indicator on the campaign dashboard or inbox overview. \" +\n \"Slack thread: https://coldreach.slack.com/archives/C0B5ARGLGNS/p1779893962858999 | Detected: 2026-05-27 ~14:52 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n channel: LYLLE_CHANNEL,\n },\n\n // ── #coldreach-x-unixi ───────────────────────────────────────────────────────\n {\n brief: \"Unixi - Friction: HubSpot connection fails due to unclear permission requirements; no in-product guidance\",\n details:\n \"On 2026-05-27 in #coldreach-x-unixi (~16:07 UTC), a Unixi team member reported: \" +\n \"'looks like we dont have the right permissions to connect to our hubspot. What is required?' \" +\n \"The customer did not know what HubSpot account permission level was needed to complete the integration. \" +\n \"Hankel clarified: 'any hs account with read-write permissions should be good! Ref: https://docs.polytomic.com/docs/hubspot' \" +\n \"The fact that the customer needed to ask in Slack indicates the product does not clearly surface the required permissions during the HubSpot connection flow. \" +\n \"Opportunity: add inline documentation or a tooltip in the HubSpot integration setup screen that states the required permission level (read-write), with a link to the Polytomic HubSpot setup guide. \" +\n \"Slack thread: https://coldreach.slack.com/archives/C0B65NMAQJ2/p1779898058802619 | Detected: 2026-05-27 ~16:07 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n channel: UNIXI_CHANNEL,\n },\n\n // ── #coldreach-x-kasama ──────────────────────────────────────────────────────\n {\n brief: \"Kasama - Feature Request: AI pre-research step to validate TAM size before committing to a campaign launch\",\n details:\n \"On 2026-05-27 in #coldreach-x-kasama (~15:33 UTC), a Kasama team member asked: \" +\n \"'As we have ideas for campaigns, can we have the AI do research first and then choose to act on it later if there's enough \\\"there\\\" there?' \" +\n \"They elaborated: 'Like \\\"let's find people who are on Shopify, that sell something unique\\\" ... we end up doing a search and find there's only 10 groups out there that do that, is it worth it for us to spend the time?' \" +\n \"The customer wants an exploratory/sandbox mode: run an AI-driven prospect search first, see the market size / lead count, and then decide whether to proceed with a full campaign. \" +\n \"Xiaohan confirmed the AI agent does have a search capability with an alert if prospects are too hard to find, but this was not self-evident to the customer. \" +\n \"This represents a discoverability gap: a key capability (pre-campaign research with market sizing) exists but is not prominently surfaced, leading to customer uncertainty. \" +\n \"Opportunity: (1) expose a dedicated 'Research before launching' flow in the campaign creation wizard, (2) show an estimated prospect count preview before activating a campaign. \" +\n \"Slack thread: https://coldreach.slack.com/archives/C0B53L7L88N/p1779896036181499 | Detected: 2026-05-27 ~15:33 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n channel: KASAMA_CHANNEL,\n },\n\n // ── #coldreach-x-blee ────────────────────────────────────────────────────────\n {\n brief: \"Blee - Friction: Unclear whether new leads added to an active sequence will receive emails given sending capacity\",\n details:\n \"On 2026-05-27 in #coldreach-x-blee (~14:51 UTC), a Blee customer asked while adding leads to the 'Blee London Dinner - The Fine Print - 4 June 2026' sequence: \" +\n \"'in the process of adding leads to this sequence... anyway to ensure that the new emails go out, if there's capacity?' \" +\n \"This suggests the customer is uncertain whether newly added leads will receive their first email given any sending limits, mailbox warm-up caps, or scheduling constraints. \" +\n \"The phrase 'if there's capacity' implies the customer has seen or is worried about situations where leads are enrolled but emails don't actually go out due to volume limits. \" +\n \"No reply was logged in the thread at the time of detection. \" +\n \"Opportunity: (1) surface a clear indicator of available sending capacity per day when a user is enrolling new leads into an active campaign, (2) confirm how newly added leads are queued relative to existing active leads so customers can predict send timing. \" +\n \"Slack thread: https://coldreach.slack.com/archives/C090QR3NNAZ/p1779893484389699 | Detected: 2026-05-27 ~14:51 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n channel: BLEE_CHANNEL,\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptMLS14TW8\"] }, // Source: Slack Channel\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: patch org channel separately\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n org_updated: updateRes.ok,\n org_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[577],"906d2b36-59ef-11f1-8410-ee650bb23af1","slack_channels_feedback_2026_05_27_1700.ts","4a603832-59ee-11f1-b60b-ee650bb23af1",105,["D",1779902088016],"/**\n * Slack shared-channel signals – 2026-05-27 ~15:30–17:00 UTC\n * Source: semantic search across coldreach-x-* channels (last 90 minutes)\n * Channels scanned: #coldreach-x-lylle, #coldreach-x-superorder-notifications,\n * #coldreach-x-unixi, #coldreach-x-kasama\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel) – NOTE: cannot be set via API, set manually in Slack UI\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n * NOTE: Bug type (OptGXKMK28J) was removed. Use Opt5BZE1U25 + \"(Bug)\" in brief.\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\n// Only the 2 previously-failed Superorder Bug items (now typed as Feature Request with \"(Bug)\" in brief)\nconst ITEMS = [\n {\n brief: \"Superorder - Bug: Prospect reply not forwarded to sender's email inbox despite forwarding being active\",\n details:\n \"In #coldreach-x-superorder-notifications on 2026-05-27, Mateo Marchan reported that a prospect (Kate, from Bondi Sushi) replied to an outreach email from the '1P Chargeback Upsell' campaign, but neither Raghav Poddar's nor Mateo's inbox showed any response. \" +\n \"'Idk your inbox and my inbox have zero responses from her... So there's zero log of her ever responding to us.' \" +\n \"After investigation, it was found the reply did not forward to raghav.poddar inbox. \" +\n \"A second reply from the same prospect also did not appear in Coldreach inbox for the user. \" +\n \"Xiaohan investigated and confirmed forwarding was active and both threads were visible in the Coldreach master inbox, but the user-side inbox was not receiving the forwarded replies. \" +\n \"Root cause still under investigation at time of logging. \" +\n \"Thread: https://coldreach.slack.com/archives/C09QJ71K7S4/p1779895416435969 | Detected: 2026-05-27 ~15:30–16:54 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (Bug type removed; labeled Bug in brief)\n source: \"OptMLS14TW8\", // Slack Channel\n },\n {\n brief: \"Superorder - Bug: Searching a prospect's email in Coldreach inbox only surfaces most recent thread, not all threads\",\n details:\n \"Reported in #coldreach-x-superorder-notifications on 2026-05-27. Mateo Marchan noted: \" +\n \"'Also for some reason when you search her email on Coldreach it only shows the most recent thread, not this one that she replied in.' \" +\n \"Context: two separate email threads existed with Kate — one she initiated directly, one via a CC from Darren's thread. \" +\n \"Searching her email in Coldreach only surfaced the most recent thread, causing the original reply thread to be hidden. \" +\n \"This creates a risk of missing prospect replies and incomplete conversation history. \" +\n \"Thread: https://coldreach.slack.com/archives/C09QJ71K7S4/p1779895416435969 | Detected: 2026-05-27 ~15:36 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (Bug type removed; labeled Bug in brief)\n source: \"OptMLS14TW8\", // Slack Channel\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: createRes.item?.id,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[584],"7e7e04a2-5e15-11f1-aea9-1607ee4eb77e","revamp_sales_call_2026_06_01.ts","60dc3590-5e15-11f1-abc9-1607ee4eb77e",193,["D",1780358183453],"/**\n * Revamp (getrevamp.ai) – Sales Call signals – 2026-06-01\n * Source: Fathom recording #151273921 — \"Xiaohan Shen and Stephen Campbell + Xinchi Qi\"\n * Recording: https://fathom.video/share/JjzKsJTxsCxsitVhts55TUgMxyHZ1LMJ\n * Participants: Xiaohan Shen (Coldreach), Stephen Campbell + Xinchi Qi (Revamp/getrevamp.ai)\n *\n * NEW ITEMS:\n * 1. Revamp – CS Signal: AI SDR autonomously booked a sales meeting with Revamp — strong product proof point\n * 2. Revamp – Feature Request: Identify D2C leads via tech stack (Shopify) + hiring signals for customer lifecycle focus\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst FATHOM_SHARE_URL = \"https://fathom.video/share/JjzKsJTxsCxsitVhts55TUgMxyHZ1LMJ\";\n\nconst ITEMS = [\n // ── Item 1: CS Signal – AI SDR booked Revamp meeting ─────────────────────────\n {\n brief: \"Revamp (getrevamp.ai) - CS Signal: Coldreach AI SDR autonomously booked a sales meeting with Revamp — strong product proof point\",\n details:\n \"On 2026-06-01, Coldreach's own AI SDR identified Revamp (getrevamp.ai) as a target, \" +\n \"researched the company, and sent a personalized LinkedIn message from co-founder Hankel Bao's profile. \" +\n \"This caught the attention of Revamp's Head of Growth, who accepted the meeting — demonstrating the AI SDR working end-to-end with zero manual effort. \" +\n \"During the call (Xiaohan Shen with Stephen Campbell + Xinchi Qi), Stephen confirmed strong interest in replacing their current stack \" +\n \"(La Growth Machine for LinkedIn + Instantly for email + HubSpot CRM). \" +\n \"Key frictions with their current tools: (1) LGM has poor customer support and is unresponsive to feature requests; \" +\n \"(2) Revamp referred ~15 companies to LGM with zero reciprocity or acknowledgment; \" +\n \"(3) Apollo was tried but deemed not cost-effective, so lead gen is now mostly manual. \" +\n \"Outcome: Stephen will discuss Coldreach with Revamp's Head of Growth, Khalidim. \" +\n \"He also invited Coldreach to demo at his AI Collective pitch night in San Francisco. \" +\n \"Next step: Await internal decision at Revamp before building a customized demo. \" +\n \"Coldreach books ~15 meetings/week using its own AI SDR, using a 50/50 mix of personalized vs templated messages. \" +\n \"Fathom recording: \" + FATHOM_SHARE_URL,\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-06-01\",\n },\n // ── Item 2: Feature Request – Tech stack + hiring signals for D2C targeting ───\n {\n brief: \"Revamp (getrevamp.ai) - Feature Request: AI-driven lead identification using tech stack signals (Shopify) and hiring history to find D2C brands focused on customer lifecycle/retention\",\n details:\n \"During the 2026-06-01 sales call with Revamp (getrevamp.ai — a customer lifecycle & retention platform for D2C/e-commerce brands), \" +\n \"Xiaohan Shen and Stephen Campbell discussed a targeted outbound strategy for Revamp's ICP. \" +\n \"Revamp's ICP: CMOs and lifecycle marketers at D2C and e-commerce brands. \" +\n \"The key challenge: identifying which D2C brands are actively investing in customer retention (vs just acquisition). \" +\n \"Proposed signals for AI to detect: (1) Tech stack — companies using Shopify indicate D2C focus; \" +\n \"(2) Hiring history — recently posting for roles like 'retention specialist', 'lifecycle marketer', or 'customer analytics manager' signals active investment in retention; \" +\n \"(3) Website content — language around customer lifetime value, LTV, retention, lifecycle optimization. \" +\n \"Stephen validated this approach as highly relevant for Revamp's targeting. \" +\n \"Current gap: Revamp's lead gen is largely manual after Apollo proved not cost-effective. \" +\n \"The ask: Coldreach AI should autonomously find D2C brands matching these signals and surface the right contacts (CMOs, lifecycle marketers). \" +\n \"This is a use-case validation for Coldreach's tech-stack-aware and hiring-signal-aware research capabilities. \" +\n \"Fathom recording (timestamp ~10:22): \" + FATHOM_SHARE_URL + \"?tab=summary×tamp=622.0\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-06-01\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[591],"b59d56f8-5de4-11f1-9850-1607ee4eb77e","redo_chat_review_2026_06_01.ts","66779d7c-5de4-11f1-a60a-1607ee4eb77e",181,["D",1780337230592],"/**\n * Redo Chat UI Review – 2026-06-01 ~17:30–18:01 UTC\n * Source: Fathom meeting recording (recording_id: 151155802)\n * Participants: Taggart Krueger (taggart@redo.com) + Xiaohan Shen (shen@coldreach.ai, CS)\n * Meeting: \"Coldreach // Redo Chat\"\n * Recording: https://fathom.video/share/DzUzmvJUVzWhpL9NReHzcpKLVi92oKxh\n *\n * Items logged:\n * 1. Bug – \"Send\" button in chat UI does not work; users must use Enter key\n * 2. Friction – Broken onboarding: two different links received, neither leads to a homepage\n * 3. Friction – Unclear message formatting: hard to distinguish user vs system messages\n * 4. Bug – No visual feedback after message sent; UI provides no delivery confirmation\n * 5. Feature Request – Missing user profiles in chat UI (already created)\n * 6. Feature Request – Missing message editing capability in chat UI (already created)\n * 7. Feature Request – No way to start a new conversation from chat UI (already created)\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel) — no dedicated redo channel found\n * Col0B5NC7QD4H Original Thread (message) — n/a: source is Fathom, not Slack\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n *\n * Note: Bug type (OptGXKMK28J) was removed from the list; Bug items are logged as Feature Requests\n * with \"Bug:\" prefix in their brief text.\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/DzUzmvJUVzWhpL9NReHzcpKLVi92oKxh\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Bug: Non-Functional Send Button ──────────────────────────────────────────\n {\n brief: \"Redo - Bug: \\\"Send\\\" button in chat UI does not work; users must use Enter key to send messages\",\n details:\n \"During the 2026-06-01 chat UI review call with Taggart Krueger (Redo), it was observed that the \\\"Send\\\" button in the Coldreach chat UI is present but non-functional – clicking it does not send the message. \" +\n \"Users are forced to use the Enter key as the only way to submit messages. \" +\n \"This is a critical usability bug: a visible button that does not perform its labeled action will confuse users, especially those who do not intuit that Enter is the send shortcut. \" +\n \"Impact: New users may believe their message was not sent or that the product is broken, leading to drop-off and loss of confidence. \" +\n \"Next step recommended: Fix the Send button click handler to trigger message submission, and ensure it gives visual feedback (e.g., brief disabled state) after clicking. \" +\n \"Recording: \" + MEETING_URL + \"?tab=summary×tamp=1755.0 | Detected: 2026-06-01 ~17:30 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (Bug type removed)\n raiseDate: \"2026-06-01\",\n },\n // ── Friction: Confusing Onboarding ────────────────────────────────────────────\n {\n brief: \"Redo - Friction: Two different onboarding links sent; neither leads to a homepage – users dropped into chat without context\",\n details:\n \"During the 2026-06-01 call, Taggart Krueger (Redo) received two separate links from Coldreach. \" +\n \"Neither link led to a homepage; both took him directly into a chat interface without any contextual landing page. \" +\n \"Xiaohan noted the disorienting effect: 'So where's the homepage? Where should it start?' and acknowledged the issue. \" +\n \"Key friction: (1) Two different links circulating creates confusion about which is the correct entry point. \" +\n \"(2) Users are dropped directly into a chat with no orientation, onboarding flow, or context-setting. \" +\n \"This creates a poor and inconsistent first impression, especially for less technical users. \" +\n \"Recommendation: Define a single, consistent entry-point URL that routes users to a homepage or onboarding landing page before entering the chat. \" +\n \"Audit and consolidate any links shared with customers to ensure they point to the same canonical URL. \" +\n \"Recording: \" + MEETING_URL + \"?tab=summary×tamp=1755.0 | Detected: 2026-06-01 ~17:29 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (Bug type removed)\n raiseDate: \"2026-06-01\",\n },\n // ── Friction: Unclear Message Formatting ──────────────────────────────────────\n {\n brief: \"Redo - Friction: Chat UI does not clearly distinguish between user messages and system/AI messages\",\n details:\n \"During the 2026-06-01 chat UI review, Taggart Krueger (Redo) noted that the visual styling of the chat interface makes it difficult to tell which messages are from the user and which are from the system or AI. \" +\n \"There is insufficient visual differentiation (e.g., no distinct alignment, color coding, or avatar) between outgoing user messages and incoming system/AI responses. \" +\n \"This is a core UX requirement for any chat interface: users need to instantly identify who said what. \" +\n \"Recommendation: Apply standard chat UI conventions – e.g., right-align user messages with a distinct background color, left-align system/AI messages, and use avatars or labels to identify the sender. \" +\n \"Recording: \" + MEETING_URL + \"?tab=summary×tamp=1755.0 | Detected: 2026-06-01 ~17:30 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (Bug type removed)\n raiseDate: \"2026-06-01\",\n },\n // ── Bug: No Visual Feedback on Message Sent ───────────────────────────────────\n {\n brief: \"Redo - Bug: No visual feedback after sending a message – UI provides no confirmation that the message was delivered\",\n details:\n \"During the 2026-06-01 chat UI review, it was noted that after a user sends a message in the Coldreach chat UI, there is no visual confirmation that the message was received or is being processed. \" +\n \"No loading indicator, no 'sent' checkmark, no message bubble update, and no typing/thinking indicator from the AI side appear after submission. \" +\n \"This leaves users uncertain whether their message was sent at all, especially when combined with the non-functional Send button bug. \" +\n \"Recommendation: Add standard chat feedback signals: (1) a message bubble appearing immediately after submission (optimistic UI), \" +\n \"(2) a 'thinking' / loading indicator while the AI processes the response, and (3) error states if the message fails to send. \" +\n \"Recording: \" + MEETING_URL + \"?tab=summary×tamp=1755.0 | Detected: 2026-06-01 ~17:30 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (Bug type removed)\n raiseDate: \"2026-06-01\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptXNFOUXY8\"] }, // Source: Customer Call\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[598],"589f49cd-0a5e-4858-a1a3-bb0e793a22d5","qmb_sales_call_2026_06_05.ts","e65ba914-60ed-11f1-aa45-1607ee4eb77e",289,["D",1780671065708],"/**\n * Sales Call – Aaron Dickens (qmb.ai) & Xiaohan Shen – 2026-06-05 14:33–14:48 UTC\n * Source: Fathom recording #152656699\n * Fathom share: https://fathom.video/share/eHyxmQJy1uoyypJSofX5y7xBNUHsD7vp\n *\n * SIGNALS IDENTIFIED:\n * 1. Friction (Lost Deal) – No performance-based / results-guarantee pricing model; prospect chose a competitor over this objection\n *\n * CUSTOMER CHANNEL: Not found (no shared Slack channel for qmb.ai)\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst RAISE_DATE = \"2026-06-05\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Friction (Lost Deal) – No performance-based pricing / results guarantee ──\n {\n brief: \"Aaron Dickens (qmb.ai) - (Friction) No performance-based pricing or results guarantee; prospect chose a competitor over this objection\",\n details:\n \"During a sales call on 2026-06-05 (Fathom #152656699), Aaron Dickens (VP Sales, QMB.ai) and Elizabeth RedCloud (VP Marketing, QMB.ai) \" +\n \"evaluated Coldreach's AI SDR service. The product demo was well-received — Aaron was intrigued by the trigger-based lead discovery \" +\n \"(e.g. detecting med-tech companies hiring for FDA 510K roles as a buying signal), the AI research process, and the weekly iteration loop. \" +\n \"However, the call ended in a rejection with Aaron explicitly citing the lack of a performance guarantee as the deal-breaker. \" +\n \"Key objection (verbatim): 'If I don't get qualified leads to meet a certain metric, then I just paid you for sending emails... \" +\n \"I got another company that's more aligned with what we want to do.' \" +\n \"Aaron requested a minimum number of qualified meetings/interactions per month as a contractual guarantee (not just activity/uptime), \" +\n \"and noted that competitors already offer performance-aligned models (e.g. pay-per-qualified-meeting). \" +\n \"Coldreach's response: subscription model only; guarantee limited to AI availability and outreach quality, not meeting outcomes. \" +\n \"Outcome: Lost deal. Aaron declined to proceed and said he would go with a competitor. \" +\n \"This is a recurring sales objection — Shen acknowledged a performance-based model may come 'in the future'. \" +\n \"Recommendation: Prioritise investigation into a performance-based or hybrid pricing tier (e.g. flat fee + per-qualified-meeting bonus) \" +\n \"to reduce churn risk and win competitive deals. \" +\n \"Fathom timestamp: 00:09:37 | https://fathom.video/share/eHyxmQJy1uoyypJSofX5y7xBNUHsD7vp?tab=summary×tamp=575.0\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function (_req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 70), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 70), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 70), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, source: \"Fathom Sales Call – Aaron Dickens (qmb.ai) & Xiaohan Shen 2026-06-05\", results });\n}\n",[605],"a1778310-594d-11f1-a11d-ee650bb23af1","pzero_feedback.ts","848c1d06-594d-11f1-b75d-ee650bb23af1",86,["D",1779832538129],"/**\n * PZero / Dan Hoffman – Sales Discovery Call signals – 2026-05-26\n * Prospect: Dan Hoffman, VP of Sales, PZero (cybersecurity, Boston)\n * Meeting: \"Dan Hoffman and Xiaohan Shen\"\n * Recording: https://fathom.video/share/izSAxsd3GdVcDsmeohXX3zymUGDAagnK\n * Logs CS signals, feature requests & friction to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"PZero (Dan Hoffman) - CS Signal: strong prospect, custom demo scheduled May 28 1:30 PM ET\",\n details:\n \"Sales discovery call on 2026-05-26 between Dan Hoffman (VP of Sales, PZero cybersecurity) and Xiaohan Shen (CEO, ColdReach). \" +\n \"Dan is actively evaluating AI SDR tools and discovered ColdReach via a Claude AI competitive analysis he ran. \" +\n \"PZero's ICP: cloud-native/cloud-forward B2B SaaS companies, 200–5,000 employees, high developer density, heavy audit scrutiny. Key buyer titles: CISO, IAM/security leads, enterprise architects. \" +\n \"Pain: ZoomInfo returned only ~500 contacts (with many bad titles) for their target segment and missed key contacts like Benchling's CISO (who is already connected to PZero's CEO via a shared investor council). \" +\n \"Dan expressed strong interest in ColdReach's ability to surface active pain-point signals (data breaches, relevant job postings, cloud adoption) and craft context-aware messages. \" +\n \"He asked about onboarding process, team enablement, pricing, LinkedIn strategy, and email deliverability — all answered satisfactorily. \" +\n \"One concern: ColdReach's 5-person team raised scalability/support risk; addressed with shared Slack channel model. \" +\n \"Outcome: Dan agreed to attend a custom demo on Thursday, May 28, 2026 at 1:30–2:30 PM ET. \" +\n \"Action item: Xiaohan to send calendar invite. \" +\n \"Recording: https://fathom.video/share/izSAxsd3GdVcDsmeohXX3zymUGDAagnK | Detected: 2026-05-26 ~21:52 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n },\n {\n brief: \"PZero - Feature Request: surface executive/investor connection overlap as a buying signal for warm intro identification\",\n details:\n \"During the 2026-05-26 PZero discovery call, Dan Hoffman described a specific gap with ZoomInfo: it missed that Benchling's CISO is on the CISO Council of PZero's investor and is already connected to PZero's CEO on LinkedIn. \" +\n \"Dan said: 'This is the kind of data mining, the connections, like the transparent information that I just feel like I should just be getting over and over and over again.' \" +\n \"He explicitly wants a dashboard-style view per target company showing: which key contacts fit the ICP, whether any are connected to his CEO or leadership team, and whether shared investor/board/council relationships exist. \" +\n \"Feature ask: ColdReach AI should detect and surface 2nd-degree or shared-network connections between the prospect's executives and target company contacts, enabling warm intro outreach prioritization. \" +\n \"This aligns with PZero's ICP where trust relationships (investor councils, peer networks) are especially valuable in the enterprise cybersecurity space. \" +\n \"Recording: https://fathom.video/share/izSAxsd3GdVcDsmeohXX3zymUGDAagnK?tab=summary×tamp=215 | Detected: 2026-05-26 ~21:52 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n },\n {\n brief: \"PZero - Feature Request: data breach / security incident detection as a high-priority buying signal trigger\",\n details:\n \"During the 2026-05-26 PZero discovery call, Dan Hoffman confirmed that companies that recently experienced data breaches or security incidents are ideal high-urgency prospects for PZero (a cloud IAM/security company). \" +\n \"Xiaohan Shen highlighted ColdReach's ability to find leads with 'active pain points (e.g., data breaches, relevant job postings)' as a key differentiator. \" +\n \"Dan reacted positively to this capability: it maps directly to PZero's ICP trigger events — companies under audit scrutiny or post-breach are most likely to urgently need PZero's solution. \" +\n \"Feature validation: real-time data breach signal detection (e.g., from public disclosures, HaveIBeenPwned-style aggregators, or news/press monitoring) should be surfaced as a campaign trigger for security-focused customers. \" +\n \"This is a recurring ICP signal for multiple security-sector customers and should be a first-class buying signal in ColdReach's signal library. \" +\n \"Recording: https://fathom.video/share/izSAxsd3GdVcDsmeohXX3zymUGDAagnK?tab=summary×tamp=710 | Detected: 2026-05-26 ~21:52 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n },\n {\n brief: \"PZero - Friction: small team size (5 people) is a recurring sales objection for enterprise prospects\",\n details:\n \"During the 2026-05-26 PZero discovery call, Dan Hoffman explicitly raised concern about ColdReach's team size: 'ColdReach's small, 5-person team raises scalability and support risk for Dan Hoffman.' \" +\n \"Xiaohan addressed this with the shared Slack channel model ('a shared Slack channel provides access to the full team, ensuring coverage beyond a single point of contact'), which partially alleviated the concern. \" +\n \"However, this is a structural friction point that appears in sales calls with enterprise or mid-market buyers who need assurance of vendor stability and support coverage. \" +\n \"Potential product/GTM responses: (1) highlight Slack shared channel as a documented support SLA in sales materials, (2) consider a dedicated account manager / CSM assignment as a selling point for higher tiers, (3) add social proof / case studies showing support responsiveness. \" +\n \"Recording: https://fathom.video/share/izSAxsd3GdVcDsmeohXX3zymUGDAagnK?tab=summary×tamp=806 | Detected: 2026-05-26 ~21:52 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) => b.includes(item.brief.toLowerCase().slice(0, 40)));\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [\"Opt1YUG44KD\"] }, // Source: Sales Call\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: createRes.item?.id,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[612],"dcfec6d0-5927-11f1-9e3f-ee650bb23af1","prosperstack_feedback.ts","be282526-5927-11f1-90eb-ee650bb23af1",74,["D",1779816317049],"/**\n * ProsperStack office hour signals – 2026-05-26\n * Customer call: Kelly Knutson / Tony Sternberg / Xiaohan Shen\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst PROSPERSTACK_CHANNEL = \"C09TAB0GGSC\"; // #coldreach-x-prosperstack\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"ProsperStack - Cloud (Claude AI) connector fails to connect despite successful OAuth setup\",\n details:\n \"During the 2026-05-26 ProsperStack office hour, Kelly Knutson attempted to connect Coldreach to Cloud (Claude AI desktop) via the MCP custom connector flow. \" +\n \"The full setup was completed: (1) OAuth client created in Coldreach Settings → Developer, (2) Client ID & Client Secret pasted into Cloud's 'Add Custom Connector' form with the Coldreach MCP server URL. \" +\n \"The 'Connect' button in Coldreach's UI appeared to succeed, but Cloud still could not access the Coldreach connector and returned an error. \" +\n \"Xiaohan confirmed: 'I do not know why it's not working on your side. It worked in our tests.' \" +\n \"Action item: Xiaohan to investigate and update Kelly; if unresolved, schedule follow-up. \" +\n \"Recording: https://fathom.video/calls/685280456?timestamp=737 | Detected: 2026-05-26 ~17:15 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptGXKMK28J\", // Bug\n },\n {\n brief: \"ProsperStack - Old Cloud connector blocks new setup with 'URL already exists' error; delete UX non-obvious\",\n details:\n \"During the Cloud connector setup, adding a new custom connector failed with an error: 'the server where the URL already exists.' \" +\n \"The old, misconfigured connector had to be deleted first. However, the delete option was not obvious — it required clicking a hidden three-dots (⋯) menu and selecting 'Remove.' \" +\n \"Even after deleting the old connector and re-adding, the connection still failed (see related Cloud connector bug). \" +\n \"Two UX improvements needed: (1) Prevent duplicate URL connectors or surface a clear 'update' flow instead of error, (2) Make connector management actions (edit/delete) more discoverable. \" +\n \"Recording: https://fathom.video/calls/685280456?timestamp=366 | Detected: 2026-05-26 ~17:07 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptGXKMK28J\", // Bug\n },\n {\n brief: \"ProsperStack - 'Fix It' button used on campaigns with <250 sends; need minimum-send guardrail in UI\",\n details:\n \"Kelly Knutson described her workflow: 'going back to the dashboard, if I see something that needs to be fixed, I'm clicking on fix it.' \" +\n \"Xiaohan noted that one campaign had only 79 sends — far too few to draw statistically valid conclusions — and recommended not pausing or fixing campaigns until they reach at least 250 sends. \" +\n \"The current UI does not surface any warning or threshold guidance when a customer triggers 'fix it' on a low-volume campaign, leading to premature optimisation and wasted capacity. \" +\n \"Feature request: add a soft guardrail (warning or confirmation modal) when 'fix it' / pause is triggered on campaigns below 250 sends. \" +\n \"Recording: https://fathom.video/calls/685280456?timestamp=852 | Detected: 2026-05-26 ~17:14 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n },\n {\n brief: \"ProsperStack - Customer reluctant to connect personal LinkedIn for automation; secondary-sender workflow needed\",\n details:\n \"Xiaohan suggested LinkedIn outreach as an alternative to email (which Kelly described as 'overloaded' in her target persona). \" +\n \"Kelly declined connecting her personal LinkedIn profile: 'It's kind of my safe space... where I can proactively just human-to-human reach out.' \" +\n \"Xiaohan proposed using a secondary/idle LinkedIn profile (e.g., a CTO's) to run automated campaigns without impacting Kelly's personal outreach. Kelly was open to the idea. \" +\n \"This pattern recurs across customers. Feature request / CS guidance: create documented playbook and/or in-product guidance for setting up a dedicated secondary LinkedIn sender profile for automation, keeping the primary profile for personal outreach. \" +\n \"Recording: https://fathom.video/calls/685280456?timestamp=1053 | Detected: 2026-05-26 ~17:18 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n },\n {\n brief: \"ProsperStack - CS signal: active campaigns, strong signal-based pipeline (Nona Tonda $1k–$1.5k/mo)\",\n details:\n \"ProsperStack (Kelly Knutson) is actively running Coldreach campaigns and engaging with the dashboard regularly. \" +\n \"Kelly shared promising pipeline driven directly by Coldreach signal-based targeting: \" +\n \"(1) Nona Tonda – DTC brand re-platforming from Recharge; Kelly expects $1k–$1.5k/mo deal. Signal: platform migration trigger. \" +\n \"(2) Catch Love – another DTC brand; promising lead. \" +\n \"(3) CleverTap – smaller deal in progress. \" +\n \"Kelly's key insight: 'The signal-based stuff, as much as we can, would probably get us closer to paydirt.' Validates Coldreach's signal-triggered outreach approach. \" +\n \"Action: maintain momentum, resolve Cloud connector issue, consider LinkedIn secondary-profile setup. \" +\n \"Recording: https://fathom.video/calls/685280456 | Detected: 2026-05-26 ~17:22 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"OptBG0U2MNG\", // Customer Success\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) => b.includes(item.brief.toLowerCase().slice(0, 40)));\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (channel field causes internal_error on create, patch separately)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptXNFOUXY8\"] }, // Source: Customer Call\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: patch org channel separately\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [PROSPERSTACK_CHANNEL] }],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n org_updated: updateRes.ok,\n org_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[619],"5603216e-59d4-11f1-8231-ee650bb23af1","processfusion_feedback.ts","2e4d52b6-59d4-11f1-9fdb-ee650bb23af1",92,["D",1779890393606],"/**\n * Process Fusion customer call signals – 2026-05-27\n * Meeting: https://fathom.video/calls/686708214\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Charles Chang, Prerna, Magi/Mahesh (processfusion.com)\n * Company: Process Fusion – multi-user team onboarding/usage call\n *\n * Logs frictions, bugs & customer success signals to the Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/calls/686708214\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Process Fusion - Bug: Reply forwarding bleeds across campaigns when set at global level\",\n details:\n \"During the 2026-05-27 office hour call, Magi (Process Fusion) reported that after she helped Prerna set up a new campaign, \" +\n \"Magi's email address appeared in Prerna's campaign reply forwarding settings. \" +\n \"Magi confirmed: 'All the campaign has had only my email address and then Prerna, yesterday I helped her to change to her email address in her campaign and then I visited my campaign and Prerna's email was there.' \" +\n \"This indicates that changes to the global reply-forwarding setting (or per-campaign settings made while helping another user) can inadvertently affect other campaigns. \" +\n \"The global vs. campaign-level override for reply forwarding is not clearly distinguished in the UI, causing confusion and potential misdirected replies. \" +\n \"Impact: Replies from prospects go to the wrong owner, reducing response rates and creating accountability gaps in a multi-user team. \" +\n \"Meeting timestamp: ~00:21:33 | \" + MEETING_URL + \"?timestamp=1293.0 | Detected: 2026-05-27 13:55 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptGXKMK28J\", // Bug\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Process Fusion - Bug: Campaign version/iteration label misread as sequence stage, causing confusion\",\n details:\n \"Prerna (Process Fusion) was confused by the 'version 7' label displayed on her campaign, interpreting it as being stuck in 'Stage 1 / initial email stage' for weeks. \" +\n \"She said: 'I'm not sure whether it resets every time I make those changes. Like it's been a couple of weeks, but it still shows me I'm in the initial email stage.' \" +\n \"Shen acknowledged: 'I can see the sequence field was a little confusing.' \" +\n \"The version/iteration counter tracks how many times the campaign configuration has been changed, NOT the current outreach step — but the UI labeling makes users believe the campaign hasn't progressed past step 1. \" +\n \"This caused Prerna to doubt whether her follow-up emails were actually going out (they were — 262 of 291 contacts had already received step 2). \" +\n \"The confusion erodes trust in the platform's reliability and likely leads to unnecessary re-configuration. \" +\n \"Meeting timestamp: ~00:16:35 | \" + MEETING_URL + \"?timestamp=995.0 | Detected: 2026-05-27 13:55 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptGXKMK28J\", // Bug\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Process Fusion - Friction: Sequence timing and follow-up schedule not visible at campaign level\",\n details:\n \"Prerna (Process Fusion) explicitly asked: 'How long it takes for step 1 to complete, and then move on to the next stage? It's very unclear for me right now to determine how that works.' \" +\n \"The only way to find step-gap timing is to navigate: Campaigns → Contacts → click a specific contact → scroll down to see the sequence timeline (e.g., 'Day 4' for step 2). \" +\n \"This multi-click path is non-obvious and requires knowing where to look. \" +\n \"There is no summary of sequence timing visible at the campaign overview level. \" +\n \"Users cannot easily verify that their follow-up cadence is configured correctly without drilling into individual contact records. \" +\n \"Feature Request: Surface the sequence cadence summary (e.g., 'Step 1 → Day 1, Step 2 → Day 4, Step 3 → Day 9') directly on the campaign overview or sequence configuration screen. \" +\n \"Meeting timestamp: ~00:13:47 | \" + MEETING_URL + \"?timestamp=827.0 | Detected: 2026-05-27 13:55 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Process Fusion - Friction: Open tracking disabled by default with no in-app explanation\",\n details:\n \"Charles Chang (Process Fusion) asked: 'How do I know if they actually opened the email? Is there a way to determine that?' — indicating he was unaware that open tracking is turned off by default. \" +\n \"The dashboard only shows 'delivered' status with zero opens visible, but there is no in-app tooltip, banner, or explanation informing users that open tracking is intentionally disabled and why. \" +\n \"Charles had to learn about this setting and its rationale (inaccurate due to security scanners, spam risk) only during this support call. \" +\n \"This creates a trust issue: users seeing only 'delivered' with no open data assume the tool is not providing enough visibility. \" +\n \"Feature Request: Add a visible in-app explanation (e.g., tooltip or info card) on the campaign dashboard explaining why open tracking is off by default and how to enable it if desired. \" +\n \"Meeting timestamp: ~00:02:41 | \" + MEETING_URL + \"?timestamp=161.0 | Detected: 2026-05-27 13:55 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Process Fusion - Friction: Team manually pausing/unpausing campaigns to share daily send quota, causing scheduling inefficiencies\",\n details:\n \"Charles Chang (Process Fusion) described their current workflow: the team manually pauses and resumes campaigns by day to allocate sending to different team members. \" +\n \"He said: 'If I turn on the campaign today and then I shut it off because the other person needs to send theirs tomorrow, I have to make sure that I turn mine on yesterday so that my second email would go out next week.' \" +\n \"The team was unaware that the AI auto-schedules sends across multiple simultaneous campaigns without any manual toggling needed. \" +\n \"Shen clarified: 'You do not need to pulse or stop them in the middle... the AI will handle the scheduling.' \" +\n \"This is both a user education gap and an onboarding gap — a multi-user team was performing unnecessary manual work that degraded campaign performance. \" +\n \"Feature Request / Onboarding: Add explicit in-app guidance during campaign launch and in onboarding materials explaining that campaigns should run continuously and the AI manages scheduling automatically across multiple active campaigns. \" +\n \"Meeting timestamp: ~00:05:28 | \" + MEETING_URL + \"?timestamp=328.0 | Detected: 2026-05-27 13:55 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n },\n {\n brief: \"Process Fusion - Customer Success: Multi-user team actively engaged, committing to LinkedIn channel expansion\",\n details:\n \"Office hour call on 2026-05-27 with Process Fusion (processfusion.com) — a multi-user account with at least 4 active users (Charles Chang, Prerna, Magi, Mahesh). \" +\n \"The team checks the platform 'almost every day' and is running multiple simultaneous campaigns across team members. \" +\n \"Charles committed during the call: 'Today I'm going to log in and set up my LinkedIn and log in with my account and do whatever necessary, and then see if we can get some traction there too.' \" +\n \"Action items from the call: (1) Charles to analyze all campaigns with Coldreach AI and launch fresh experiments. \" +\n \"(2) Charles to connect LinkedIn / Sales Navigator and launch LinkedIn outreach campaign. \" +\n \"(3) All team members to configure campaign-level reply forwarding to their individual emails (including Magi). \" +\n \"The team is receptive to guidance and actively iterating — high retention potential once they achieve first replies. \" +\n \"Meeting: \" + MEETING_URL + \" | Detected: 2026-05-27 13:55 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"OptXNFOUXY8\", // Customer Call\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: createRes.item?.id,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[626],"c0e4ed72-5930-11f1-85ef-ee650bb23af1","payfederate_feedback.ts","9e7fdabc-5930-11f1-a12b-ee650bb23af1",76,["D",1779820135450],"/**\n * Payfederate office hour signals – 2026-05-26\n * Customer call: Boyd Davis / Michael Dressler / Nila Mahanta / Xiaohan Shen\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst PAYFEDERATE_CHANNEL = \"C0ADT7GV1BM\"; // #coldreach-x-payfederate\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Payfederate - Feature Request: LinkedIn post monitoring for existing target lists (~4,000 prospects)\",\n details:\n \"During the 2026-05-26 Payfederate office hour, Boyd Davis requested the ability to monitor LinkedIn posts from a defined list of existing prospects (~4,000 targets) \" +\n \"to enable timely, relevant engagement — e.g., commenting on a post within minutes of it being published. \" +\n \"Coldreach has previously used LinkedIn post monitoring as a primary signal but abandoned it due to 99% noise (posts triggered irrelevant pitches that confused prospects). \" +\n \"Boyd's use case is different: monitoring is scoped strictly to existing targets (not used for discovery), and the goal is engagement speed rather than signal-based outreach. \" +\n \"Feasibility was confirmed as technically possible for a list of that size. \" +\n \"Decision: Coldreach will not build this now but will reconsider after Boyd completes a trial with competitor Unify (which offers this feature) and reports back. \" +\n \"Recording: https://fathom.video/calls/685280469?timestamp=1170 | Detected: 2026-05-26 ~18:09 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n },\n {\n brief: \"Payfederate - Campaigns underperforming: email body lacks credibility hook (no methodology or case study)\",\n details:\n \"Both campaigns launched by Boyd Davis (AI for Comp and Job Architecture) have low response rates as of 2026-05-26. \" +\n \"Root cause identified by Xiaohan: emails provide context about the prospect's problem but fail to give a 'credible reason why we could solve it.' \" +\n \"Missing element: a hook in the first email — either (1) a unique methodology ('here is our different approach') or (2) a compelling case study result (e.g., 'helped company X achieve 80% efficiency'). \" +\n \"Without this, senior leaders (CHROs, VPs) do not trust an unknown sender enough to respond. \" +\n \"This is a recurring coaching gap: the product lets users launch campaigns without validating that a credibility hook is present in the sequence. \" +\n \"Recommendation: add in-product guidance or a campaign quality checklist that prompts users to include a hook before launching to senior audiences. \" +\n \"Action items: Boyd to revise both campaign sequences; Xiaohan to review Job Architecture campaign and propose improvements. \" +\n \"Recording: https://fathom.video/calls/685280469?timestamp=360 | Detected: 2026-05-26 ~17:59 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n },\n {\n brief: \"Payfederate - Email template uses 'ChatGPT' reference which is outdated for HR/comp personas; should default to 'Claude'\",\n details:\n \"During campaign review, the AI for Comp email sequence referenced 'ChatGPT' as the AI tool HR teams use for compensation analysis. \" +\n \"Xiaohan flagged this as outdated: 'I think teams are using Claude more than ChatGPT these days for this kind of function.' \" +\n \"A different Coldreach client previously A/B tested ChatGPT vs Claude in subject lines and found Claude performed better. \" +\n \"The subject line also included the company name ('[company], AI for comp') which Xiaohan called 'templated' and 'vague' — recommending company names be removed from subject lines. \" +\n \"Product/CS improvement: update default AI tool references in templates to Claude (or make it dynamic), and revisit the default subject line pattern that appends company names. \" +\n \"Recording: https://fathom.video/calls/685280469?timestamp=263 | Detected: 2026-05-26 ~17:56 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n },\n {\n brief: \"Payfederate - CS signal: active but struggling; 2 underperforming campaigns, strong intent on advanced signals\",\n details:\n \"Payfederate (Boyd Davis, Michael Dressler, Nila Mahanta) held their office hour on 2026-05-26. Key status: \" +\n \"(1) Two campaigns launched last week — AI for Comp and Job Architecture — both underperforming (low response rates, no replies past email 2). \" +\n \"(2) Boyd is highly engaged: reviewing campaign data independently, sharing screen in calls, testing competitors (Unify trial for LinkedIn monitoring). \" +\n \"(3) Boyd is interested in advanced intent signals beyond job postings — LinkedIn post monitoring, LLM mention tracking. \" +\n \"(4) Job Architecture campaign is specifically designed as a cherry-pick campaign (highly targeted); lack of responses is surprising to Boyd. \" +\n \"Xiaohan to review the Job Architecture campaign and propose messaging improvements. Boyd to revise both campaigns with credibility hooks. \" +\n \"Overall: customer is engaged and strategically thinking — primary risk is messaging quality and signal depth, not churn risk. \" +\n \"Recording: https://fathom.video/calls/685280469 | Detected: 2026-05-26 ~18:25 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success\n },\n {\n brief: \"Payfederate - CS signal: customer pursuing LLM Optimization (AEO/GEO); interested in tracking LLM mention signals\",\n details:\n \"Boyd Davis shared that Payfederate is actively building an LLM optimization strategy (also called AEO/GEO — Answer Engine Optimization / Generative Engine Optimization). \" +\n \"Current efforts: active on Reddit, Quora, and Medium; fixing SourceForge profile (which is indexable by LLMs, unlike G2). \" +\n \"Coldreach recommended the tool 'Searchable' (searchable.ai) to track how often Payfederate is mentioned by LLMs (Claude, ChatGPT, Gemini), monitor competitor LLM performance, and get content suggestions. \" +\n \"Boyd is also setting up LLM traffic tracking (Claude/ChatGPT/Gemini → payfederate.com) to measure actual inbound from LLM referrals. \" +\n \"Potential future signal source for Coldreach: companies actively building LLM presence (e.g., creating Reddit/Quora content, updating SourceForge) could be a strong intent signal for Payfederate's ICP. \" +\n \"Action: Xiaohan to send Boyd the Searchable referral link. \" +\n \"Recording: https://fathom.video/calls/685280469?timestamp=1629 | Detected: 2026-05-26 ~18:18 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"OptBG0U2MNG\", // Customer Success\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) => b.includes(item.brief.toLowerCase().slice(0, 40)));\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (channel field causes internal_error on create, patch separately)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptXNFOUXY8\"] }, // Source: Customer Call\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: patch org channel separately\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [PAYFEDERATE_CHANNEL] }],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n org_updated: updateRes.ok,\n org_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[633],"1288328a-4d90-4119-b839-88eb6815e24a","patch_kasama_bug_2026_06_08.ts","0539793e-636d-11f1-a6c2-1607ee4eb77e",323,["D",1780945564672],"/**\n * Patch: retry creating Item 3 (Kasama SFCC Site Detection bug) with Medium priority\n * to diagnose whether High (OptX7O6W94O) or Bug type (OptGXKMK28J) caused the invalid_option_id error.\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst RAISE_DATE = \"2026-06-08\";\nconst KASAMA_CHANNEL = \"C0B53L7L88N\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nexport default async function (_req: Request): Promise {\n const brief = \"Kasama - (Bug) 'Shop Pay for SFCC Sites' campaign: 0 contacts qualified out of 700 explored — SFCC Site Detection too strict\";\n const details =\n \"During an audit of Kasama's campaigns in #coldreach-x-kasama on 2026-06-08 (~18:03 UTC), \" +\n \"the Coldreach AI agent flagged: 'Shop Pay for SFCC Sites' campaign has the correct Salesforce list attached \" +\n \"but 0 contacts scheduled and 0 qualified out of 700 explored. The SFCC Site Detection signal is qualifying nobody. \" +\n \"The customer confirmed the Salesforce list was purchased from a signal detection company with high accuracy \" +\n \"and that all lists were exported from builtwith.com. \" +\n \"Possible causes: (1) SFCC Site Detection signal criteria are too strict; \" +\n \"(2) companies on the uploaded list aren't resolving/matching against Coldreach's signal detection. \" +\n \"This effectively blocks the customer from running this outbound campaign. \" +\n \"Recommendation: Investigate why SFCC Site Detection signal returns 0 qualifications against a reputable \" +\n \"builtwith.com export, and consider relaxing signal thresholds or improving list-to-signal matching. \" +\n \"Source: https://coldreach.slack.com/archives/C0B53L7L88N/p1780940916538099 | Detected: 2026-06-08 ~18:03 UTC\";\n\n // Check dedup\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n const alreadyExists = existingBriefs.some((b) => b.includes(brief.toLowerCase().slice(0, 45)));\n if (alreadyExists) {\n return Response.json({ status: \"skipped (already exists)\" });\n }\n\n // Try with Medium priority + Bug type\n const attempt1 = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(details) },\n { column_id: \"Col0B5E6FHT4K\", select: [\"OptEZDUZ1BE\"] }, // Medium\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptMLS14TW8\"] }, // Slack Channel\n { column_id: \"Col0B5PCUV3T5\", select: [\"OptGXKMK28J\"] }, // Bug\n ],\n });\n\n if (!attempt1.ok) {\n // Try with Medium priority + Feature Request (to test if Bug type is the issue)\n const attempt2 = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(details) },\n { column_id: \"Col0B5E6FHT4K\", select: [\"OptEZDUZ1BE\"] }, // Medium\n { column_id: \"Col0B5E7GUPEX\", select: [\"OptMLS14TW8\"] }, // Slack Channel\n { column_id: \"Col0B5PCUV3T5\", select: [\"Opt5BZE1U25\"] }, // Feature Request\n ],\n });\n\n if (!attempt2.ok) {\n return Response.json({ status: \"both attempts failed\", attempt1_error: attempt1.error, attempt2_error: attempt2.error });\n }\n\n const itemId = attempt2.item?.id;\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [\"https://coldreach.slack.com/archives/C0B53L7L88N/p1780940916538099\"] }],\n });\n return Response.json({ status: \"created (fallback: Feature Request type)\", item_id: itemId, date_updated: dateRes.ok, msg_updated: msgRes.ok, note: \"Bug type (OptGXKMK28J) appears invalid\" });\n }\n\n const itemId = attempt1.item?.id;\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n const msgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5NC7QD4H\", message: [\"https://coldreach.slack.com/archives/C0B53L7L88N/p1780940916538099\"] }],\n });\n\n // Also try upgrading priority to High after creation\n const prioRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5E6FHT4K\", select: [\"OptX7O6W94O\"] }],\n });\n\n return Response.json({\n status: \"created (Medium+Bug)\",\n item_id: itemId,\n date_updated: dateRes.ok,\n msg_updated: msgRes.ok,\n priority_upgraded_to_high: prioRes.ok,\n priority_upgrade_error: prioRes.error,\n });\n}\n",[640],"cd9ceaf6-5ac0-11f1-8cce-ee650bb23af1","p0_demo_2026_05_28.ts","a817cee0-5ac0-11f1-8be6-ee650bb23af1",135,["D",1779991955490],"/**\n * P0 Security (Dan Hoffman / Joe Schilleci) – Demo call signals – 2026-05-28\n * Meeting: https://fathom.video/calls/688610142\n * Share URL: https://fathom.video/share/_V2-Gcpi5g1o9BkroHJizzAxEzAuD9vC\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Dan Hoffman (p0.dev – decision maker), Joe Schilleci (p0.dev – user), Xiaohan Shen (Coldreach)\n * Session: Personalised AI SDR demo for P0 Security – evaluating Coldreach for B2B outbound\n * (Dan Hoffman dropped off early due to a competing customer call; Joe briefed him post-demo)\n *\n * Context: P0 previously rejected competitor \"AI SDR\" (Yuri) for being too self-serve.\n * Dan is new to outbound motion and needs \"white glove\" / hands-on guidance.\n * Already tracking from discovery call (pzero_feedback.ts, 2026-05-26):\n * - CS Signal: strong prospect, demo scheduled\n * - Feature Request: executive/investor connection overlap\n * - Feature Request: data breach signal detection\n * - Friction: small team size objection\n *\n * Logs NEW signals from the 2026-05-28 demo to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) – channel ID (set via update after create)\n * Col0B553M1DGX Report To (Messages) – Slack message URL\n * Col0B6ER065LN Raise Time (date: YYYY-MM-DD)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n * NOTE: Use \"(Friction)\" in brief for friction items.\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/_V2-Gcpi5g1o9BkroHJizzAxEzAuD9vC\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"P0 Security - Customer Success: Demo well-received by end-user Joe Schilleci; deal progressing with Dan Hoffman (decision maker) as next step\",\n details:\n \"On 2026-05-28 (17:30–18:07 UTC), Xiaohan Shen ran a personalised Coldreach demo for P0 Security (p0.dev) with Joe Schilleci (SDR/user) and Dan Hoffman (decision maker). \" +\n \"Dan had to drop off mid-demo to take a competing customer call (VP of Sales Engineering), but Joe attended the full session and gave strong positive feedback. \" +\n \"Joe's reactions: 'looks pretty cool and super easy to use'; 'as a user perspective, it looked cool and easy to have to work on my processes'; and 'looks super easy to use, makes a lot of sense.' \" +\n \"Joe confirmed he would brief Dan on the demo and expected Dan to follow up with Xiaohan by end of day or the next day to discuss next steps and pricing. \" +\n \"Context: P0 recently rejected competitor AI SDR (Yuri) as too self-serve; Coldreach's white-glove model (founder office hours + shared Slack support channel) directly addresses their stated need. \" +\n \"P0 is a small, early-stage outbound team (1–3 people) that recently purchased Revic AI for ICP refinement and is evaluating Coldreach as a force multiplier. \" +\n \"Action items: Xiaohan to email Dan pricing details; Joe to brief Dan; Dan to follow up re next steps. \" +\n \"Meeting: \" + MEETING_URL + \" | Raise Time: 2026-05-28 ~18:07 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-28\",\n },\n {\n brief: \"P0 Security - (Friction) Security-persona prospects may flag lookalike email domains (e.g. tryp0.com) as phishing; credibility concern for security-focused ICP\",\n details:\n \"During the 2026-05-28 P0 Security demo, Joe Schilleci raised a specific concern about Coldreach's lookalike domain strategy for cold email: \" +\n \"'Would you make the email domain like a fake name? That's my only thing, because the only thing I have, like, with it, when the email domain is something generic, it's for a security person view that as a… Fishing attempt, if it's not coming from like a Joe.Schilleci at p0.dev.' \" +\n \"Xiaohan acknowledged this but confirmed that lookalike .com domains (e.g. tryp0.com, joinp0.com) are necessary to protect the primary p0.dev domain reputation and stay out of spam folders. \" +\n \"Xiaohan added: 'We have many clients selling to the security personas and they haven't had a problem with the different domains.' \" +\n \"However, the concern is legitimate: security professionals are trained to view unexpected non-primary-domain emails as phishing. \" +\n \"This creates a recurring friction point for Coldreach customers whose ICP includes CISOs, IAM leads, and security engineers. \" +\n \"Opportunities: (1) build a best-practice guide specifically for security-vertical customers on how to choose domain names that maximise credibility (e.g. domain patterns that look most legitimate to security personas); \" +\n \"(2) consider adding optional SPF/DKIM/DMARC visibility reassurance in demo materials for security buyers; \" +\n \"(3) pre-empt this objection in the sales deck for security-sector prospects. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1563.0 | Raise Time: 2026-05-28 ~17:56 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-28\",\n },\n {\n brief: \"P0 Security - Competitive Intel: P0 explicitly rejected AI SDR (competitor) as too self-serve; validates Coldreach's white-glove / office-hours differentiator\",\n details:\n \"At the start of the 2026-05-28 P0 demo, Dan Hoffman (decision maker) shared that he had recently met with 'Yuri at AI SDR' (a direct competitor) and determined they were not a fit: \" +\n \"'I did meet with Yuri at AI SDR. We determined that I wasn't a good fit, given I'm looking a little bit more of a white glove service. I was under the impression when I worked with, when I spoke to his rep, we would have a dedicated resource helping us to, you know, enter in more prompts and to get a campaign.' \" +\n \"Dan described AI SDR's response as: 'We're more of a, we give you the AI bot and you go figure it out in your own type thing.' \" +\n \"Dan also described exactly what he needs: 'We need that human being, that forward-deployed engineer, someone to help us to be like, oh, like, this is how you tweak it a little bit to get better.' \" +\n \"This is a strong competitive validation: Coldreach's founder office hours + dedicated Slack support channel is a meaningful differentiator vs. AI SDR in the 'new to outbound' customer segment. \" +\n \"P0 is also simultaneously using Revic AI (ICP refinement) and was evaluating whether Coldreach could act as a force multiplier alongside it. \" +\n \"GTM takeaway: lean into 'white glove vs. self-serve' positioning explicitly in competitive sales situations — especially against AI SDR, Goji Berry, Davina, and other self-serve AI SDR tools. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=631.0 | Raise Time: 2026-05-28 ~17:42 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success (competitive validation / GTM signal)\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-28\",\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: Create the item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: Set Raise Time (date field)\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [\n { row_id: itemId, column_id: \"Col0B6ER065LN\", date: [item.raiseDate] },\n ],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n raise_time_updated: updateRes.ok,\n raise_time_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[647],"3a86d2d3-03b0-4051-ac2f-d45c33ffb260","orrgroup_cs_call_2026_06_04.ts","b0eb83e8-6026-11f1-895d-1607ee4eb77e",273,["D",1780585543215],"/**\n * Orr Group (Markus Olvet / orrgroup.com) CS Call – 2026-06-04 ~14:31–15:00 UTC\n * Meeting: https://fathom.video/share/pkshwBNV2dUXvonrJZ-9cChya8ehC2qy\n * Recording ID: 152272372 | Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Markus Olvet (molvet@orrgroup.com) × Xiaohan Shen (CS)\n * Session: CS onboarding call — finalise setup, fix AI writer bug, launch Leadership Transitions campaign\n *\n * Items:\n * 1. Orr Group – Bug: AI writer congratulates contacts on non-recent leadership transitions (years-old roles)\n * 2. Orr Group – UX Friction: AI agent chat button hard to discover in the UI\n * 3. Orr Group – UX Friction: No built-in \"Regenerate\" button — requires adding a random space as a workaround\n * 4. Orr Group – Feature Request: Phone call / dialer outreach channel (customer asked about it)\n * 5. Orr Group – Customer Success: Leadership Transitions campaign launched (94 contacts, 120 emails/day + LinkedIn)\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n * (Bug/Friction has no dedicated option; use Opt5BZE1U25 as closest fit)\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/pkshwBNV2dUXvonrJZ-9cChya8ehC2qy\";\nconst RAISE_DATE = \"2026-06-04\";\nconst ORRGROUP_CHANNEL = \"C0AUV57RDB8\"; // #coldreach-x-orrgroup\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Bug – AI congratulates contacts on non-recent leadership transitions ─────────────\n {\n brief: \"Orr Group - (Bug) AI writer congratulates contacts on leadership transitions that happened years ago, not recent ones\",\n details:\n \"During the 2026-06-04 CS call with Markus Olvet (molvet@orrgroup.com, Orr Group), the AI writer was observed congratulating contacts on job roles they had held for multiple years — not recent transitions.\\n\\n\" +\n \"Specific example: The AI generated a message congratulating 'Daniel' on a Director of Leadership/Development role he had started in 2024 (roughly two years prior), treating it as a fresh transition when it was not.\\n\\n\" +\n \"Markus said: 'I just wanted to, like, yeah, she started in 2024, not, you know [this is recent].'\\n\\n\" +\n \"Xiaohan acknowledged the root cause: 'It feels like the AI was confusing a few dates.' He also noted: 'We pushed a small fix around this... so this theoretically shouldn't happen again.' But the fix had to be augmented by adding a manual 3-month recency rule via the AI chat agent during the call.\\n\\n\" +\n \"Workaround applied: Customer was guided to instruct the AI agent: 'Only congratulate contacts if they have been in their role for less than 3 months.'\\n\\n\" +\n \"This is a credibility-damaging error — sending congratulations on a 2-year-old role would immediately expose the outreach as robotic/inaccurate to recipients.\\n\\n\" +\n \"Xiaohan also noted: 'We shouldn't have had to add that rule, so I'm trying to think if there's something fundamentally wrong that caused this confusion.'\\n\\n\" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=201.0 | Recording ID: 152272372 | Raise Time: 2026-06-04 ~14:35 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (closest fit for Bug)\n source: \"OptXNFOUXY8\", // Customer Call\n channel: ORRGROUP_CHANNEL,\n raiseDate: RAISE_DATE,\n },\n\n // ── Item 2: UX Friction – AI agent chat button hard to find ────────────────────\n {\n brief: \"Orr Group - (UX Friction) AI agent chat button is hard to discover in the UI — customer couldn't find it\",\n details:\n \"During the 2026-06-04 CS call with Markus Olvet (Orr Group), the customer was being guided to use the AI agent chat interface to provide feedback and adjust campaign rules.\\n\\n\" +\n \"Markus said: 'Oddly enough, I couldn't find that button yesterday. It's like, you know, makes sense.'\\n\\n\" +\n \"This indicates that the AI agent chat entry point is not visible or prominent enough within the product UI. The customer had actively tried to find it before the call and failed.\\n\\n\" +\n \"Given that the AI agent chat is a core feedback and training mechanism for campaign improvement (e.g. setting recency rules, adjusting targeting criteria), its discoverability is critical to the self-serve experience.\\n\\n\" +\n \"Recommendation: Make the AI agent chat button more prominent in the campaign view (e.g. larger button, sticky position, contextual tooltip, or onboarding spotlight tour).\\n\\n\" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=397.0 | Recording ID: 152272372 | Raise Time: 2026-06-04 ~14:37 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n channel: ORRGROUP_CHANNEL,\n raiseDate: RAISE_DATE,\n },\n\n // ── Item 3: UX Friction – No Regenerate button; requires a space-hack workaround ─────────\n {\n brief: \"Orr Group - (UX Friction) No 'Regenerate' button for AI-written messages — requires a space-hack workaround to force regeneration\",\n details:\n \"During the 2026-06-04 CS call with Markus Olvet (Orr Group), the CSM Xiaohan Shen had to guide the customer through a workaround to force the AI to regenerate message content for a specific contact.\\n\\n\" +\n \"Workaround steps used: (1) Click on the message body text; (2) Add a random space anywhere in the text; (3) Click 'Submit'. This tricks the system into treating the message as edited and forces a backend regeneration.\\n\\n\" +\n \"Xiaohan explicitly acknowledged this: 'This is a small hack to force the AI to regenerate the messages.'\\n\\n\" +\n \"The absence of a dedicated 'Regenerate' or 'Refresh message' button means:\\n\" +\n \"- Customers must learn a non-obvious workaround from a CSM\\n\" +\n \"- The workaround is fragile (may break with future UI changes)\\n\" +\n \"- It adds friction to the AI training/feedback loop which is a core part of the product experience\\n\\n\" +\n \"Recommendation: Add a visible 'Regenerate message' button (or icon) on each contact's message view, eliminating the need for this hack.\\n\\n\" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=216.0 | Recording ID: 152272372 | Raise Time: 2026-06-04 ~14:34 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n channel: ORRGROUP_CHANNEL,\n raiseDate: RAISE_DATE,\n },\n\n // ── Item 4: Feature Request – Phone call / dialer outreach channel ────────────\n {\n brief: \"Orr Group - (Feature Request) Customer asked about phone call / dialer outreach channel support\",\n details:\n \"During the 2026-06-04 CS call, Markus Olvet asked: 'Do you guys do phone calls as well?'\\n\\n\" +\n \"Xiaohan Shen explained that AI-driven phone calling is currently illegal in the US, and that most platforms use a 'power dialer' approach — automated parallel dialing until someone picks up, then transferring to a human rep. ColdReach does not support phone calls today.\\n\\n\" +\n \"Markus was aware of the concept from industry conversations: 'I was talking to someone else about sales and just their sequences in general, and they were talking about doing phone calls or whatever it is.'\\n\\n\" +\n \"This mirrors a similar feature request raised in the Statt sales call on 2026-06-03 (different customer, same ask), suggesting phone outreach is a recurring ask from the market.\\n\\n\" +\n \"Opportunity: Consider a human-assisted calling workflow where ColdReach identifies warm leads and surfaces them for manual follow-up calls, bridging the gap without fully autonomous AI calling.\\n\\n\" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1260.0 | Recording ID: 152272372 | Raise Time: 2026-06-04 ~14:51 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"OptXNFOUXY8\", // Customer Call\n channel: ORRGROUP_CHANNEL,\n raiseDate: RAISE_DATE,\n },\n\n // ── Item 5: Customer Success – Leadership Transitions campaign live ────────────\n {\n brief: \"Orr Group - (Customer Success) Leadership Transitions email + LinkedIn campaign successfully launched (94 contacts, 120 emails/day)\",\n details:\n \"On 2026-06-04, Markus Olvet (Orr Group) successfully launched his first ColdReach campaign during the CS call with Xiaohan Shen.\\n\\n\" +\n \"Campaign details:\\n\" +\n \"- Name: 'Leadership Transitions'\\n\" +\n \"- Contacts: 94 (manually curated and scheduled)\\n\" +\n \"- Daily email volume: 120 emails/day (plan limit)\\n\" +\n \"- LinkedIn campaign: cloned from the email campaign and set up in parallel (kept separate to avoid LinkedIn's lower daily limits blocking email sends)\\n\" +\n \"- Email signatures: added to all mailboxes via Settings > Mailboxes > Update Signature\\n\" +\n \"- AI training: 3-month recency rule applied to avoid congratulating stale transitions\\n\\n\" +\n \"Customer context: Markus had delayed launch for ~2 weeks due to waiting for mailboxes and personal circumstances. He expressed high urgency: 'My sense of urgency is like through the roof.'\\n\\n\" +\n \"Next steps agreed: Weekly Thursday 11 AM ET check-ins; Markus will send test emails, review initial batches manually, and eventually enable Autopilot once comfortable.\\n\\n\" +\n \"This is ColdReach's first live campaign for Orr Group — a strong CS milestone.\\n\\n\" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1143.0 | Recording ID: 152272372 | Raise Time: 2026-06-04 ~14:50 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"OptXNFOUXY8\", // Customer Call\n channel: ORRGROUP_CHANNEL,\n raiseDate: RAISE_DATE,\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 80), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 80), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 3: patch Report To (Channels)\n const chanRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.chan_updated = chanRes.ok;\n patchResults.chan_error = chanRes.error;\n\n results.push({ brief: item.brief.slice(0, 80), status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[654],"ac909c4f-f6de-4bc0-ab13-8981451ca97a","oemmart_sales_call_2026_06_04.ts","9df29634-6060-11f1-9791-1607ee4eb77e",287,["D",1780610410310],"/**\n * Sales Call – Tom Zheng (oemmart.com) & Xiaohan Shen – 2026-06-04 21:38–21:56 UTC\n * Source: Fathom recording #152474173\n * Fathom share: https://fathom.video/share/eEf3EwsL1nwhzSRL1xixEapLqvogDMs7\n *\n * SIGNALS IDENTIFIED:\n * 1. Friction – $900/mo Starter plan perceived as steep by prospect; price sensitivity vs. Marbleism at $25/mo\n * 2. Competitor – Marbleism: YC-backed, $25/mo for 6 AI agents (incl. outreach); lacks hyper-personalization & multi-mailbox infra\n * 3. Feature Req – Prospect desires phone outreach (AI calling) in addition to email + LinkedIn\n * 4. CS Signal – Prospect validated ColdReach PMF: \"you're definitely solving a real problem\"\n *\n * CUSTOMER CHANNEL: No shared Slack channel found for oemmart.com (prospect, not yet a customer)\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message)\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst RAISE_DATE = \"2026-06-04\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Friction – $900/mo Starter plan perceived as steep ──\n {\n brief: \"OEMMart (Tom Zheng) - (Friction) $900/mo Starter plan perceived as steep by prospect; price sensitivity vs. low-cost competitors\",\n details:\n \"During a sales call on 2026-06-04 (Fathom #152474173), Tom Zheng (oemmart.com) — a startup founder building an AI government procurement platform — \" +\n \"explicitly said: 'I do think 900 bucks is a little bit steep.' \" +\n \"Tom is currently using Apollo for lead finding and Marbleism (a YC startup) at just $25/mo (prepaid annually), \" +\n \"and is weighing whether the 36x price difference for ColdReach's Starter plan is justified. \" +\n \"He acknowledged ColdReach's hyper-personalization and multi-mailbox infrastructure as meaningful differentiators, \" +\n \"and noted that AI SDR (a competing product) charges a similar price range, validating market rate. \" +\n \"However, the price gap vs. low-cost alternatives like Marbleism creates real decision friction for early-stage founders. \" +\n \"Tom said he would 'sit on it' and reach back out if he decides to proceed — indicating uncertainty at current pricing. \" +\n \"Recommendation: Consider whether a lower entry-level tier or trial offer could reduce friction for early-stage / bootstrapped founders. \" +\n \"Fathom timestamp: 00:14:53 | https://fathom.video/share/eEf3EwsL1nwhzSRL1xixEapLqvogDMs7?tab=summary×tamp=707.0\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (closest to sales/pricing friction)\n source: \"Opt1YUG44KD\", // Sales Call\n },\n // ── Item 2: Competitor Intel – Marbleism ──\n {\n brief: \"OEMMart (Tom Zheng) - (Competitor Intel) Marbleism: YC-backed startup offering 6 AI agents at $25/mo including outreach agent\",\n details:\n \"In the 2026-06-04 sales call (Fathom #152474173), Tom Zheng introduced a competitor not previously known to ColdReach: Marbleism. \" +\n \"Key details Tom shared:\\n\" +\n \"• YC-backed startup targeting solopreneurs and small company executives.\\n\" +\n \"• Pricing: $25/mo prepaid annually (≈$300/year for 6 AI agents).\\n\" +\n \"• Agents bundle: (1) Outreach agent (email + LinkedIn drafting), (2) Virtual receptionist (US phone number, website scanner, calendar booking), \" +\n \"(3) Legal assistant (scans legal docs, patent database), (4) Email organizer/categorizer, plus 2 others.\\n\" +\n \"• Outreach limitations: messages are NOT hyper-personalized (AI drafts generic copy, not per-prospect), \" +\n \"only 1 mailbox supported, and allows sending up to 200 emails/day from that single inbox — a high spam risk (ColdReach best practice: <15/day/inbox).\\n\" +\n \"• No scalable lead database or multi-mailbox warmup infrastructure.\\n\" +\n \"Xiaohan's assessment: 'they're just starting out and trying a lot of directions — not specializing in outbound.' \" +\n \"Tom acknowledged Marbleism cannot handle the scale he needs (tens of thousands of hyper-personalized emails), \" +\n \"but its $25/mo price point makes it an attractive entry-level option for cash-constrained founders. \" +\n \"Competitive action: ColdReach team should evaluate Marbleism's product and consider how to better communicate \" +\n \"the ROI gap vs. this low-cost competitor in sales conversations. \" +\n \"Fathom timestamp: 00:11:47 | https://fathom.video/share/eEf3EwsL1nwhzSRL1xixEapLqvogDMs7?tab=summary×tamp=707.0\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (competitive positioning)\n source: \"Opt1YUG44KD\", // Sales Call\n },\n // ── Item 3: Feature Request – Phone outreach (AI calling) ──\n {\n brief: \"OEMMart (Tom Zheng) - (Feature Request) Prospect desires phone outreach (AI calling) as third channel alongside email + LinkedIn\",\n details:\n \"In the 2026-06-04 sales call (Fathom #152474173), Tom Zheng stated: \" +\n \"'In an ideal world, every single AI SDR should be able to do email outreach, LinkedIn outreach, as well as phone outreach.' \" +\n \"He acknowledged that AI-automated phone calls are currently illegal, but this is clearly a future desire. \" +\n \"Xiaohan confirmed ColdReach is currently focused on email and LinkedIn only, and noted AI cold calling is still illegal. \" +\n \"As regulations evolve, phone outreach (AI voice SDR) could become a meaningful differentiator. \" +\n \"This is not the first prospect to express this desire — it reflects a broader market expectation that \" +\n \"a full-stack AI SDR would eventually cover all three channels (email, LinkedIn, phone). \" +\n \"Recommendation: Track regulatory changes around AI voice calling (e.g. TCPA amendments, FCC AI voice rules); \" +\n \"consider adding phone outreach to the product roadmap as a future channel when legally permissible. \" +\n \"Fathom timestamp: 00:00:29 | https://fathom.video/share/eEf3EwsL1nwhzSRL1xixEapLqvogDMs7?tab=summary×tamp=11.0\",\n priority: \"Opt8OLOMYTV\", // Low (future/regulatory-dependent)\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n // ── Item 4: Customer Success Signal – PMF Validation ──\n {\n brief: \"OEMMart (Tom Zheng) - (CS Signal) Prospect validated ColdReach PMF: 'you're definitely solving a real problem'\",\n details:\n \"In the 2026-06-04 sales call (Fathom #152474173), Tom Zheng — a startup founder actively searching for a scalable AI SDR — \" +\n \"concluded the call by saying: 'you've got, you know, you're definitely solving a real problem, I'll tell you that.' \" +\n \"Xiaohan responded: 'So there's definitely a product market fit.' \" +\n \"Tom confirmed he is evaluating ColdReach's value proposition and will reach back out if he decides to proceed with a custom demo. \" +\n \"Context: Tom is a qualified prospect with clear need (mass personalized outreach to 10s of thousands of leads), \" +\n \"clear ICP (professional services, construction, software firms, 25–100 employees), \" +\n \"and budget awareness (familiar with $900–$1,350/mo pricing in the AI SDR market). \" +\n \"The primary blocker is price sensitivity relative to low-cost alternatives (Marbleism). \" +\n \"This is a warm lead — positive PMF signal from an informed, technically-savvy prospect. \" +\n \"Fathom timestamp: 00:16:18 | https://fathom.video/share/eEf3EwsL1nwhzSRL1xixEapLqvogDMs7?tab=summary×tamp=680.0\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function (_req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 80), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 80), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 80), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, source: \"Fathom Sales Call Tom Zheng (OEMMart) & Xiaohan Shen 2026-06-04\", results });\n}\n",[661],"41e7f444-5a9b-11f1-b3fc-ee650bb23af1","ocm_group_demo_2026_05_28.ts","dfa9f282-5a9a-11f1-a491-ee650bb23af1",118,["D",1779975829717],"/**\n * The OCM Group demo call signals – 2026-05-28\n * Meeting: https://fathom.video/calls/688610150\n * Share URL: https://fathom.video/share/xGEPRVq5LiKHc99NWCU1xWE5MGM7uthk\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Lewis Vanhegan, Kathryn Kernick (The OCM Group) + Xiaohan Shen (ColdReach)\n * Session: Personalised AI SDR demo – evaluating Coldreach for L&D / leadership coaching outreach (UK market)\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n * NOTE: Bug type (OptGXKMK28J) removed. Use \"(Friction)\" in brief.\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/xGEPRVq5LiKHc99NWCU1xWE5MGM7uthk\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"The OCM Group - Customer Success: Strong qualified prospect engaged after personalised AI SDR demo; decision pending CEO review in ~2 weeks\",\n details:\n \"During the 2026-05-28 demo call, Lewis Vanhegan and Kathryn Kernick (The OCM Group – UK-based L&D / leadership coaching firm) attended a personalised Coldreach demo with Xiaohan Shen. \" +\n \"The OCM Group's current lead gen is fully manual and relies on outdated data. They target UK-based L&D/HR leaders at 200–2,000 employee companies investing in leadership development. \" +\n \"The demo resonated strongly: Lewis said 'I really like the look of it' and Kathryn called it 'a great system' and 'really cool.' \" +\n \"They asked about commercials, understood the 3-month minimum term, and are now reviewing internally with CEO Ed (who is on holiday) before making a go/no-go decision. \" +\n \"Expected decision timeline: ~2 weeks. \" +\n \"Action items: Xiaohan to send pricing/plans + recording link; Kathryn to brief Ed and schedule check-in if go. \" +\n \"Meeting: \" + MEETING_URL + \" | Detected: 2026-05-28 ~13:37 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n {\n brief: \"The OCM Group - (Friction) Prospect skeptical that short AI-generated emails will convert in the UK professional services / L&D coaching sector\",\n details:\n \"During the demo, Kathryn Kernick (OCM) reviewed the AI-drafted email sequence and said: \" +\n \"'typically, if I wrote an email like that, I probably wouldn't get a response.' \" +\n \"She also noted: 'maybe it's just because you're doing the volume and enough and it's more targeted… but I suppose I'm just slightly skeptical.' \" +\n \"Lewis countered that shorter emails tend to get more reads, and Xiaohan cited that ~40% of replies come from step 1. \" +\n \"The underlying concern: in the UK professional services / L&D coaching market, relationships and brand trust matter heavily, and generic-looking short emails may underperform. \" +\n \"Potential impact: conversion skepticism could slow down deal closure or reduce perceived value of the AI SDR for this vertical. \" +\n \"Opportunity: (1) build a library of sector-specific email templates proven to work for UK professional services/consulting; \" +\n \"(2) surface customer success benchmarks (reply rates, meetings booked) for similar verticals during demos to pre-empt skepticism. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1175.0 | Detected: 2026-05-28 ~13:17 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n {\n brief: \"The OCM Group - Feature Request: AI agent knowledge ingestion limited to main website; misses content on separate microsites\",\n details:\n \"During the demo, Kathryn Kernick noted: 'we have some AI-related solutions that we're on a separate microsite at the moment that's not featuring so much on our main website.' \" +\n \"The Coldreach AI agent had scraped OCM's main website and incorporated it into the demo campaign, but entirely missed OCM's AI-related product offerings which live on a separate microsite. \" +\n \"This creates a real onboarding friction: clients whose product portfolio, case studies, or service lines are spread across multiple URLs/domains will have an incomplete AI agent knowledge base unless they manually provide the additional URLs or paste in content. \" +\n \"During the demo, Xiaohan's workaround was to tell clients to manually dump playbooks, case studies, and supplementary content into the AI chat. \" +\n \"Opportunity: (1) allow users to provide multiple website URLs as knowledge sources during onboarding (not just the primary domain); \" +\n \"(2) prompt users to supply additional URL sources during the initial training flow to ensure completeness. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1492.0 | Detected: 2026-05-28 ~13:25 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n {\n brief: \"The OCM Group - Feature Request: Campaign performance analytics not immediately discoverable; prospect asked 'how do we monitor that?'\",\n details:\n \"During the demo, Kathryn Kernick asked explicitly: 'So in terms of those stats then, so in terms of the performance stats… how do we monitor that? Is that somewhere?' \" +\n \"Xiaohan confirmed that analytics exist (reply rates, campaign performance, weekly AI analysis), but Kathryn's question implies these are not visually obvious during the demo flow. \" +\n \"For a prospect evaluating ROI and whether the tool 'works for us', not being able to immediately see a clear analytics/reporting interface creates doubt. \" +\n \"Xiaohan's demo did not proactively show the analytics dashboard – Kathryn had to ask for it. \" +\n \"Opportunity: (1) include analytics/reporting as a standard demo step to proactively address the 'how do I know if this is working?' question; \" +\n \"(2) improve the visibility/prominence of the analytics tab/dashboard in the UI so it is self-discoverable for new users. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1312.0 | Detected: 2026-05-28 ~13:27 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: createRes.item?.id,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[668],"78679c40-320d-44d0-bbf2-cec5442c7fdd","nymiz_sales_call_2026_06_04.ts","4ef7459a-6018-11f1-9a97-1607ee4eb77e",264,["D",1780579361688],"/**\n * Nymiz (nymiz.com) – Sales Call signals – 2026-06-04\n * Source: Fathom recording #152229719 — \"Nilanjay and Xiaohan Shen\"\n * Recording: https://fathom.video/share/Dq_PDqS-XnZ8BnwdpVomReuDA6MgykSy\n * Participants: Xiaohan Shen (ColdReach, CS/Founder), Nilanjay Ghura (nghura@nymiz.com)\n * Nilanjay's company: Nymiz – data anonymization tools for EU regulated enterprises\n * Target verticals: Banks, insurance, telecom, public administration (GDPR / EU AI Act compliance)\n * Session: Outbound-initiated discovery call — Nilanjay responded to ColdReach's own AI-generated outreach;\n * demo booked for June 10, 2026 @ 4:30 PM Spanish time\n *\n * NEW ITEMS:\n * 1. Nymiz – CS Signal: ColdReach AI agent successfully reached prospect; demo booked — dogfooding proof point\n * 2. Nymiz – Friction: Prospect's current email/LinkedIn outbound (Lemlist) severely underperforms (<5% email reply rate, LinkedIn low meeting conversion); only calling works\n * 3. Nymiz – CS Signal: Research-driven signal accuracy is prospect's primary evaluation criterion — validates ColdReach's core differentiation over Lemlist's fixed signals\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel) – no shared channel (prospect, not customer)\n * Col0B553M1DGX Report To (Messages) (message) – no Slack thread for this meeting\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst FATHOM_SHARE_URL = \"https://fathom.video/share/Dq_PDqS-XnZ8BnwdpVomReuDA6MgykSy\";\nconst RAISE_DATE = \"2026-06-04\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: CS Signal – ColdReach AI agent successfully booked discovery call with Nymiz; demo scheduled ──\n {\n brief: \"Nymiz (nymiz.com) - CS Signal: ColdReach's own AI agent reached Nilanjay Ghura (Nymiz); call taken and custom demo booked for June 10 — strong dogfooding proof point\",\n details:\n \"On 2026-06-04, Xiaohan Shen held a 14-min discovery call with Nilanjay Ghura (nghura@nymiz.com), \" +\n \"Head of Sales/Marketing at Nymiz — a data anonymization company selling to EU regulated enterprises \" +\n \"(banks, insurance, telecom, public administration) for GDPR and EU AI Act compliance. \" +\n \"Key signals: \" +\n \"(1) The call was 100% initiated by ColdReach's own AI agent, which found Nymiz as a prospect, \" +\n \"researched their ICP, and sent a cold outreach email. Nilanjay said: 'There was something related to \" +\n \"public sector agencies... that part was quite interested that you picked up or maybe your AI picked up. \" +\n \"I just wanted to understand how the platform worked and how does it try to detect the signals.' \" +\n \"(2) Nilanjay characterized the AI's outreach signal as 'slightly accurate' — good enough to take the call. \" +\n \"(3) Nymiz's ICP: regulated EU enterprises using AI for training pipelines that must anonymize sensitive data \" +\n \"before feeding it into models; driver is GDPR + EU AI Act (enforced August 2026). \" +\n \"Target companies: public administration (compliance-mandated), banks, insurance, telecom. \" +\n \"(4) Nilanjay is actively looking for better outbound tooling: 'I'm always up for looking for more better \" +\n \"platforms for cold outreach because outbound is a big part of our demand generation strategy.' \" +\n \"(5) Demo scheduled for Wednesday June 10, 2026 at 4:30 PM Spanish time (Xiaohan's 10:30 AM). \" +\n \"Demo scope: live AI agent finding EU regulated enterprise leads, researching, and executing a strategy \" +\n \"around GDPR/EU AI Act anonymization signals. \" +\n \"Fathom recording: \" + FATHOM_SHARE_URL + \" | Raise Time: 2026-06-04 ~13:00 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 2: Friction – Lemlist underperforms for email + LinkedIn; only calling generates meetings ──\n {\n brief: \"Nymiz (nymiz.com) - Friction: Current email/LinkedIn outbound stack (Lemlist) severely underperforms — <5% email reply rate, LinkedIn doesn't convert to meetings; only cold calling books meetings\",\n details:\n \"During the 2026-06-04 Nymiz discovery call, Nilanjay Ghura described their current outbound tech stack \" +\n \"and performance: \" +\n \"Tech Stack: Lemlist (email + LinkedIn outreach sequences) + HubSpot (calling). \" +\n \"Results breakdown: \" +\n \"(1) Email: High open rates but reply rate under 5%. 'Emails gets open rates, but the reply rate is very low, less than 5%.' \" +\n \"(2) LinkedIn: Good reply rates but almost no meeting conversions. 'LinkedIn is also performing in terms of \" +\n \"good reply rate, but not really in terms of booking meetings.' \" +\n \"(3) Calling (HubSpot): The only channel generating meetings. 'Calling is still the main source of \" +\n \"generating meetings... only calling is the main source of booking meetings at the moment.' \" +\n \"Root cause (Nilanjay's hypothesis): The problem is signal and research quality, not the channel itself. \" +\n \"'We need [the research] as accurate as possible. Any AI agent that can provide us better accuracy, \" +\n \"I think, is always a good idea to fit inside the tech stack.' \" +\n \"He frames his evaluation of ColdReach as a 'research practice': 'If the research is good, then the \" +\n \"outreach can perform better than a standard outreach.' \" +\n \"Implication for ColdReach: Strong market validation that Lemlist's fixed-signal approach fails to \" +\n \"convert email/LinkedIn into meetings; ColdReach's research-driven AI should directly address this gap. \" +\n \"Fathom recording (timestamp ~04:08): \" + FATHOM_SHARE_URL + \"?tab=summary×tamp=248.0 | Raise Time: 2026-06-04 ~13:04 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success (competitive signal / market validation)\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 3: CS Signal – Research accuracy is the #1 evaluation criterion; validates ColdReach's core differentiation ──\n {\n brief: \"Nymiz (nymiz.com) - CS Signal: Prospect's #1 evaluation criterion is AI research signal accuracy — explicitly contrasts ColdReach's research-driven approach favorably vs. Lemlist's fixed signals\",\n details:\n \"During the 2026-06-04 Nymiz discovery call, Nilanjay Ghura made it very clear that his evaluation of \" +\n \"ColdReach will hinge entirely on the accuracy and quality of AI research — not features or pricing. \" +\n \"Key quotes: \" +\n \"(1) 'I think it makes sense just to see how, as I said, I want to understand the accuracy of the signals \" +\n \"that it detects. Because if you have good research, then of course the outreach results can be better.' \" +\n \"(2) 'I'm going to take this as a research practice, right? So if the research is good, then the outreach \" +\n \"can perform better than a standard outreach. So I think it's all about experimenting and see whether we \" +\n \"can catch the right signals for them.' \" +\n \"(3) On ColdReach's research-driven differentiation vs. Lemlist: 'I think it's a different approach and \" +\n \"more data-driven than just standard signals like LinkedIn changes or website visits and stuff.' \" +\n \"(4) When asked if the demo makes sense: 'I think it works for us to go to the next step and just to \" +\n \"actually see it in action and how good the results are in terms of research.' \" +\n \"Context: Nilanjay has prior experience with Lemlist's AI agents which work on fixed LinkedIn signals \" +\n \"(job changes, company updates, competitor updates, website visitors). He described these as familiar but \" +\n \"insufficient. ColdReach's agentic, research-driven approach — scanning public announcements, product \" +\n \"descriptions, ToS for AI training / anonymization signals — resonated strongly as more sophisticated. \" +\n \"Implication: The demo on June 10 must lead with research quality and accuracy. Showing a highly accurate \" +\n \"EU regulated enterprise lead list with clear AI research reasoning will be decisive for conversion. \" +\n \"Fathom recording (timestamp ~11:38): \" + FATHOM_SHARE_URL + \"?tab=summary×tamp=698.0 | Raise Time: 2026-06-04 ~13:11 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 70), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: Create the item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 70), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 70), status: \"created\", item_id: itemId };\n\n // Step 2: Patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, results });\n}\n",[675],"551168c4-5df8-11f1-b019-1607ee4eb77e","nova_exit_office_hour_2026_06_01.ts","313bf87e-5df8-11f1-902c-1607ee4eb77e",189,["D",1780345658546],"/**\n * Nova Exit Partners Office Hour – 2026-06-01 ~20:12–20:23 UTC\n * Source: Fathom meeting recording (recording_id: 151231800)\n * Participants: Erik Kretschmar (erik@novaexits.com), Xiaohan Shen (shen@coldreach.ai, CS)\n * Meeting: \"Coldreach // Nova Exit Partners Office Hour\"\n * Recording: https://fathom.video/share/QKcjkpN7cMcexw15H9N77JMR7jaiw4M2\n *\n * Items logged:\n * 1. Friction – \"Configure Mailboxes\" step required for campaigns to send; not part of campaign creation flow\n * 2. Friction – Global email signature setup not discoverable; user expected per-mailbox configuration\n * 3. CS Signal – Campaign successfully launched with A/B testing on email & LinkedIn; local coffee chat campaign planned\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) — n/a: source is Fathom, not Slack\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n * NOTE: Bug type removed. Use \"(Bug)\" or \"(Friction)\" in brief.\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nconst NOVA_EXIT_CHANNEL = \"C0B4EEL2RKM\"; // #coldreach-x-novaexit\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Friction 1: Configure Mailboxes step not part of campaign creation flow ───\n {\n brief: \"Nova Exit - (Friction) \\\"Configure Mailboxes\\\" step required for campaigns to send but is not part of the campaign creation flow\",\n details:\n \"During the 2026-06-01 Nova Exit Partners Office Hour, Xiaohan Shen had to manually guide Erik Kretschmar through a \" +\n \"required post-setup step before the email campaign would start sending: \" +\n \"\\\"Yeah, so we still need to do one last thing by clicking on the configure mailboxes button on the top of your screen.\\\" \" +\n \"Erik was unaware this step was needed. Without it, the AI cannot send from any mailboxes, and the campaign silently remains inactive. \" +\n \"This step — assigning sender mailboxes to a campaign by clicking \\\"Configure Mailboxes\\\" and selecting all senders — \" +\n \"is not surfaced as a required action within the campaign creation wizard or post-creation UI. \" +\n \"There is no warning, call-to-action, or indicator that the campaign is not yet sending due to missing mailbox assignment. \" +\n \"The campaign only started sending after Erik clicked through the Configure Mailboxes modal and saved. \" +\n \"This is a recurring friction (also observed with Triple Session on 2026-05-27 for LinkedIn campaigns). \" +\n \"Impact: Customers may have campaigns live but not sending for extended periods without realizing it. \" +\n \"Opportunity: (1) Include mailbox assignment as a required step in the campaign creation wizard. \" +\n \"(2) Show a prominent 'No sender configured – campaign is not sending' banner on the campaign page. \" +\n \"(3) Send a proactive notification/alert when a campaign has been active for >24h with no sender assigned. \" +\n \"Recording: https://fathom.video/share/QKcjkpN7cMcexw15H9N77JMR7jaiw4M2?tab=summary×tamp=360.0 | Detected: 2026-06-01 ~20:18 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (Friction)\n source: \"OptXNFOUXY8\", // Customer Call\n channel: NOVA_EXIT_CHANNEL,\n raiseDate: \"2026-06-01\",\n },\n // ── Friction 2: Global email signature not discoverable ───────────────────────\n {\n brief: \"Nova Exit - (Friction) Global email signature setup not discoverable; user expected per-mailbox configuration\",\n details:\n \"During the 2026-06-01 Nova Exit Partners Office Hour, Xiaohan Shen guided Erik Kretschmar to set up an email signature \" +\n \"via Settings > Mailbox. Erik initially expected to configure signatures one mailbox at a time \" +\n \"(\\\"Okay, let me just grab my signature then.\\\"), and started to do so manually per account. \" +\n \"Xiaohan then corrected him: \\\"You probably don't want to go one by one. You can also select all.\\\" \" +\n \"and pointed him to \\\"the button on the top right\\\" for setting a global signature across all mailboxes. \" +\n \"Erik had not noticed this global option: \\\"Oh, okay. Yep, there we go.\\\" \" +\n \"The interaction shows that the global signature button is not visually prominent or intuitively labeled, \" +\n \"causing users to default to the per-mailbox flow instead. \" +\n \"This required explicit CS guidance and added friction to the campaign launch sequence. \" +\n \"Impact: Customers setting up multiple mailboxes waste time configuring signatures individually, or leave some mailboxes without signatures. \" +\n \"Opportunity: (1) Make the 'Set Global Signature' button more prominent (e.g., primary CTA above the mailbox list, not a small top-right button). \" +\n \"(2) Add a prompt like 'Would you like to apply this signature to all mailboxes?' when the user saves a signature on any individual mailbox. \" +\n \"Recording: https://fathom.video/share/QKcjkpN7cMcexw15H9N77JMR7jaiw4M2?tab=summary×tamp=416.0 | Detected: 2026-06-01 ~20:19 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request (Friction)\n source: \"OptXNFOUXY8\", // Customer Call\n channel: NOVA_EXIT_CHANNEL,\n raiseDate: \"2026-06-01\",\n },\n // ── CS Signal ─────────────────────────────────────────────────────────────────\n {\n brief: \"Nova Exit - CS Signal: Campaigns successfully launched with A/B testing; customer planning local founder coffee chat campaign\",\n details:\n \"During the 2026-06-01 Nova Exit Partners Office Hour, Erik Kretschmar (Nova Exit Partners) and Xiaohan Shen \" +\n \"successfully launched two cold outreach campaigns with A/B testing: \" +\n \"(1) Email campaign: A/B testing 'with credentials' (\\\"I built and sold four companies\\\") vs. 'without credentials'. \" +\n \"(2) LinkedIn campaign: Same A/B test applied to LinkedIn outreach. Erik accepted the risk of smaller LinkedIn sample sizes. \" +\n \"The email campaign started sending immediately upon call completion after mailbox and signature configuration. \" +\n \"Contact list: 62 contacts, sending at 50/day limit. \" +\n \"In addition, Erik expressed strong interest in a new local founder-to-founder 'coffee chat' campaign targeting business owners \" +\n \"in his local area (New England). Xiaohan proposed the workflow: find local owners, create a new campaign, \" +\n \"let AI generate the copy. Erik confirmed: \\\"So I can just do that here and just do a new campaign and just do it that way.\\\" \" +\n \"Erik also agreed to bi-weekly recurring office hours with Xiaohan (next: June 15). \" +\n \"This is a strong product adoption and expansion signal: first campaigns live, A/B testing engaged, \" +\n \"new campaign type being planned, and ongoing CS relationship established. \" +\n \"Recording: https://fathom.video/share/QKcjkpN7cMcexw15H9N77JMR7jaiw4M2?tab=summary×tamp=159.0 | Detected: 2026-06-01 ~20:12 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"OptXNFOUXY8\", // Customer Call\n channel: NOVA_EXIT_CHANNEL,\n raiseDate: \"2026-06-01\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // Step 3: patch Report To (Channels)\n const orgRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B5LH92KR8\", channel: [item.channel] }],\n });\n patchResults.channel_updated = orgRes.ok;\n patchResults.channel_error = orgRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[682],"eb8cc932-5b97-11f1-8f80-ee650bb23af1","newsbreak_sales_call_2026_05_29.ts","d20ac1da-5b97-11f1-9ca5-ee650bb23af1",170,["D",1780084347509],"/**\n * News Break sales call – 2026-05-29 19:35–19:48 UTC\n * Source: Fathom recording (recording_id: 150780025)\n * Prospect: Noah Schroeder (noah.schroeder@newsbreak.com) — News Break\n * Coldreach rep: Xiaohan Shen (shen@coldreach.ai)\n * Fathom share URL: https://fathom.video/share/yZDo9ds2h1iGG5hsQoeHkWpQzdG1cNzy\n *\n * NEW ITEMS:\n * 1. News Break – Customer Success: Strong sales signal — demo booked for Jun 3 at 3:30 PM ET\n * 2. News Break – Friction: Communicating \"free\" offer in cold email sounds like a scam, hard to convey legitimacy\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) ✅ confirmed format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"News Break – Customer Success: Strong sales signal — demo booked for Jun 3 3:30 PM ET\",\n details:\n \"Sales call on 2026-05-29 between Xiaohan Shen (Coldreach) and Noah Schroeder (News Break, noah.schroeder@newsbreak.com). \" +\n \"News Break is a news aggregation app with 40M active users. Noah recently launched a free self-service portal \" +\n \"for local businesses to publish articles and reach local readers. He is looking for an AI SDR to scale outreach \" +\n \"to local businesses to grow signups from 5/day to 10/day within one month. \" +\n \"Current stack: Mailshake + lead source at ~$1,000/month, achieving only ~4% reply rate with generic non-personalized messages. \" +\n \"Noah sees Coldreach as a direct replacement ('we replace the entire thing') and is willing to pay a premium if performance improves. \" +\n \"Key signal: Noah specifically valued the deep research + personalization capability as 'bread and butter'. \" +\n \"LinkedIn targeting of active/premium users was also well-received. \" +\n \"Follow-up demo booked: Wednesday June 3 at 3:30 PM ET. Noah will bring 2 additional team members from News Break HQ (Mountain View). \" +\n \"Fathom recording: https://fathom.video/share/yZDo9ds2h1iGG5hsQoeHkWpQzdG1cNzy\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-29\",\n },\n {\n brief: \"News Break – Friction: 'Free' offer in cold email perceived as scam, hard to convey legitimacy at scale\",\n details:\n \"During the 2026-05-29 sales call, Noah Schroeder (News Break) highlighted a key messaging challenge: \" +\n \"because their portal is free for local businesses, cold emails mentioning 'it's free' are often dismissed as scams or tricks. \" +\n \"Local businesses get bombarded with cold outreach and immediately assume deceptive intent when they see free offers. \" +\n \"This is a real friction point for Coldreach's AI-generated messages — the AI needs to be capable of framing 'free' value propositions \" +\n \"in a credible, personalized way that doesn't trigger spam/scam instincts. \" +\n \"Xiaohan acknowledged the challenge: 'saying it's free can be both good and bad in a cold email, depending on the way you're positioning it.' \" +\n \"This is both a product insight (AI personalization must handle trust-signaling for free offers) and a use-case consideration for the demo. \" +\n \"Fathom recording: https://fathom.video/share/yZDo9ds2h1iGG5hsQoeHkWpQzdG1cNzy?tab=summary×tamp=533.0\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-29\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields only)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n // No Report To (Channels) — no shared customer channel exists yet (prospect, not customer)\n // No Original Thread — source is Fathom recording, not a Slack message\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[689],"a41d2bb5-3c36-4116-8b78-db3cf1fd3dab","newsbreak_demo_2026_06_08.ts","acda4f7a-6380-11f1-ba3e-1607ee4eb77e",334,["D",1780954037466],"/**\n * NewsBreak (newsbreak.com) hands-on demo – 2026-06-08\n * Meeting: https://fathom.video/share/FrCrxm7-wNLNrSDcB4cxd3GcfTmkmAEs\n * Recording: https://fathom.video/calls/703295151 (recording_id: 153272260)\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Noah Schroeder (newsbreak.com), Ryan Ludlow (newsbreak.com, did not join),\n * Xiaohan Shen (ColdReach.ai, CS)\n * Session: Live hands-on demo of Coldreach AI agent for outreach.\n * Noah ran a \"Bay Area restaurants\" campaign in sandbox with Xiaohan guiding.\n *\n * Logs frictions, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel) – no shared channel (still prospect)\n * Col0B553M1DGX Report To (Messages) (message) – no Slack thread for this meeting\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/FrCrxm7-wNLNrSDcB4cxd3GcfTmkmAEs\";\nconst RAISE_DATE = \"2026-06-08\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: CS Signal – Strong demo engagement; Noah planning to commit 3 months ──\n {\n brief: \"NewsBreak - Customer Success: Noah Schroeder (NewsBreak) strongly impressed by hands-on demo; plans to propose 3-month Coldreach commitment to team this week; follow-up booked Fri Jun 12 1 PM PT\",\n details:\n \"On 2026-06-08, Xiaohan Shen ran a live hands-on demo for Noah Schroeder (NewsBreak.com) — a local news platform evaluating Coldreach for outbound automation targeting restaurant advertisers. Ryan Ludlow (also NewsBreak) was invited but did not join. \" +\n \"Key positive signals: \" +\n \"(1) Noah was highly engaged throughout the ~22-min demo, running a real 'Bay Area restaurants' campaign in sandbox and providing active feedback (e.g., instructing the AI to also target generic info@ / reservations@ emails). \" +\n \"(2) Noah explicitly stated his preference for Coldreach over the alternative: 'my personal preference is doing this, committing for three months' — citing Coldreach's ease of use vs. a Clay consultant setup which is 'really long tail.' \" +\n \"(3) 'The ease of use is really what we're looking for' and 'it's just promising, honestly.' \" +\n \"(4) Noah confirmed 3-month minimum term is acceptable. \" +\n \"(5) Evaluation context: Noah narrowed final decision to Coldreach vs. a custom Clay consultant setup; Coldreach favored for simplicity, stability, and all-in-one nature vs. piecing together multiple tools. \" +\n \"(6) Competitors offering free trials were noted as less attractive due to the annoying email warmup setup process — a natural advantage for Coldreach's managed onboarding. \" +\n \"(7) Decision timeline: Noah will circulate pricing/demo to team and decide vendor by end of week (Fri Jun 13). \" +\n \"(8) Follow-up meeting: Fri Jun 12 at 1 PM PT with Noah Schroeder + Ryan Ludlow (Xiaohan to send calendar invite). \" +\n \"Action items: Shen to email pricing/materials; follow up Thu if no reply. \" +\n \"Meeting: \" + MEETING_URL + \" | Raise Time: 2026-06-08 ~21:01 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 2: Friction – Sandbox environment cannot test actual email deliverability ──\n {\n brief: \"NewsBreak - (Friction) Sandbox demo environment does not allow actual email sending, blocking real deliverability testing during evaluation\",\n details:\n \"During the 2026-06-08 NewsBreak hands-on demo, Noah Schroeder stated at ~00:00:44: \" +\n \"'Understanding this is going to be in sandbox, we won't be able to actually send out emails to sort of like test actual deliverability, but at least kind of see the platform, see how it works, do some test emails to at least our email.' \" +\n \"Context: Noah was evaluating Coldreach against other vendors. He acknowledged he could not get a true deliverability signal from the sandbox demo — only platform mechanics. \" +\n \"Separately, Noah noted that competing vendors offering free trials are less attractive specifically because they require the customer to handle their own email warmup, which is 'honestly just like annoying.' \" +\n \"This creates a double-sided friction: \" +\n \"(a) Prospects cannot validate actual deliverability outcomes during the sandbox demo phase — they must trust Coldreach's claims (e.g., Xiaohan mentioning 'one of the best deliverability rates in the industry'). \" +\n \"(b) The lack of a self-serve trial with managed warmup means some prospects may hesitate to commit without a live deliverability test. \" +\n \"Opportunity: Consider offering a limited live trial (e.g., 20-contact real send) as part of the sales process to provide a deliverability proof point before contract signature. \" +\n \"Meeting timestamp: ~00:00:44 | \" + MEETING_URL + \"?tab=summary×tamp=44.0 | Raise Time: 2026-06-08 ~21:01 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 3: Feature Request – AI defaults to personal contacts only; no support for generic/info@ emails ──\n {\n brief: \"NewsBreak - Feature Request: AI targets personal contacts by default and doesn't include generic emails (info@, reservations@) — important for restaurant/SMB verticals where shared inbox is common\",\n details:\n \"During the 2026-06-08 NewsBreak hands-on demo, Noah Schroeder raised at ~00:11:48: \" +\n \"'Is it looking specifically for like personal contacts with a sort of like role, because we also send to just like general. Info at, and like reservations at, even for restaurants.' \" +\n \"Xiaohan's response: 'By default, it's going to go for a person, ideally, because we have found that emailing a person is going to be working a lot better than Info at.' \" +\n \"However, Xiaohan acknowledged that for restaurants specifically, 'there's a lot of restaurants that only have one email, and like the managers share it, the owners share it... that's how reservations are done.' \" +\n \"Noah instructed the AI via the chat interface to also target generic emails, and the AI updated its strategy accordingly (adaptive feedback loop working as intended). \" +\n \"Gap identified: The current default targeting strategy optimizes for personal contacts only. There is no easy way to configure the AI to include a fallback to generic/shared emails (info@, reservations@, contact@) when a personal contact cannot be found — without the user explicitly instructing the AI via chat. \" +\n \"This is especially relevant for: \" +\n \"(a) Restaurant/hospitality verticals where owner/manager personal emails are rarely public. \" +\n \"(b) Small businesses (SMBs) that operate with a single shared inbox. \" +\n \"(c) Any vertical where 'info@' is the de-facto contact point. \" +\n \"Opportunity: Add a campaign-level toggle or targeting rule: 'Include generic/shared emails as fallback when personal contact not found.' This could significantly expand reachable audience for SMB-focused campaigns. \" +\n \"Meeting timestamp: ~00:11:48 | \" + MEETING_URL + \"?tab=summary×tamp=708.0 | Raise Time: 2026-06-08 ~21:12 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 70), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: Create the item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 70), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 70), status: \"created\", item_id: itemId };\n\n // Step 2: Patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, results });\n}\n",[696],"b7742c00-5f87-11f1-80fa-1607ee4eb77e","newsbreak_demo_2026_06_03.ts","88a4f30a-5f87-11f1-81f0-1607ee4eb77e",241,["D",1780517192813],"/**\n * Newsbreak Demo signals – 2026-06-03\n * Meeting: https://fathom.video/share/nj9envQMWS8Arxd8QSCbHXkXgsUTqX5_\n * Recording ID: 152045199\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Oakland (Noah Schroeder), Ryan Ludlow (Newsbreak) + Xiaohan Shen (Coldreach)\n * Session: Sales demo – AI SDR for Newsbreak local business outreach\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) – format: message: [url]\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n * (Bug/Friction has no dedicated option — use Feature Request as closest fit)\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/nj9envQMWS8Arxd8QSCbHXkXgsUTqX5_\";\nconst RAISE_DATE = \"2026-06-03\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: Feature Request – Webhook/API to post conversion outcomes back to Coldreach AI ──\n {\n brief: \"Newsbreak - Feature Request: Webhook/API to feed conversion outcomes (deal won/lost) back into Coldreach AI optimization loop\",\n details:\n \"During the 2026-06-03 Newsbreak demo, Oakland (Noah Schroeder) asked whether they could post back the downstream value of outreach leads to Coldreach to improve the AI's targeting over time. \" +\n \"He described a scenario: 'Are we able to update this in real time to say, hey, Wilfredo Montano that you did this outreach to converted and gave us $10,000 worth of value, as opposed to Carlisle Wright, didn't sign up, and value was worth zero, and used this data to then input into its research side.' \" +\n \"Xiaohan explained that CRM integration (e.g., HubSpot) handles this — Coldreach reads deal outcomes from the CRM and factors them into the AI's self-reflection optimization cycle. \" +\n \"However, Newsbreak does NOT use a standard CRM — they use in-house tools. \" +\n \"Oakland then proactively suggested: 'Or maybe even just like the webhook' and 'Yeah, we have outputs too.' \" +\n \"Xiaohan acknowledged this as a good point but did not confirm whether a webhook-based conversion ingestion endpoint currently exists. \" +\n \"This is a feature gap: customers without a supported CRM have no automated way to close the feedback loop. The only current workaround is manual chat feedback to the AI every few weeks. \" +\n \"Opportunity: Build a generic webhook endpoint (or Zapier/Make integration) where customers can POST conversion events (lead ID, outcome, value) to feed into AI campaign optimization — enabling non-CRM customers to benefit from the same feedback loop. \" +\n \"Meeting timestamp: 00:19:00 | \" + MEETING_URL + \"?tab=summary×tamp=1140.0 | Detected: 2026-06-03 ~19:49 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 2: Friction – $4,000 / 3-month pilot is a high barrier for pre-revenue product ──\n {\n brief: \"Newsbreak - Friction: $4,000 / 3-month pilot commitment is too high a barrier for a pre-revenue product; no free trial tier available\",\n details:\n \"During the 2026-06-03 Newsbreak demo, Oakland (Noah Schroeder) expressed clear friction with the standard entry point pricing. \" +\n \"He said: 'I think committing off the bat to, you know, be like 4,000 bucks over three months is a little bit of a barrier right now.' \" +\n \"He explained that the Newsbreak local business newsletter product is brand-new and 'generating zero revenue' — making it difficult to justify the spend before seeing results. \" +\n \"His preference: 'We would love some sort of, if you have some sort of like tampered down free version of us just to get in there and like play around with it a little bit just to feel comfortable with it.' \" +\n \"Xiaohan's workaround was to offer a hands-on sandbox session (scheduled for Monday June 8, 1pm ET) rather than a formal free tier. \" +\n \"This friction pattern is likely common for early-stage teams / new product lines exploring Coldreach before they have an established revenue baseline to measure ROI against. \" +\n \"Opportunity: Consider a limited sandbox/trial tier (e.g., capped sends, short duration) for prospects to de-risk the commitment, or a success-based pricing option for pre-revenue use cases. \" +\n \"Meeting timestamp: 00:26:34 | \" + MEETING_URL + \"?tab=summary×tamp=1594.0 | Detected: 2026-06-03 ~19:56 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (closest to Friction)\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 3: Feature Request – Sandbox must support test email sending (experience cadence as recipient) ──\n {\n brief: \"Newsbreak - Feature Request: Sandbox should allow sending test emails to self to experience cadence as a recipient\",\n details:\n \"During the 2026-06-03 Newsbreak demo, Ryan Ludlow specifically asked whether the sandbox environment would allow him to connect his email and receive a test email through a cadence to feel what the end recipient experiences. \" +\n \"He said: 'Especially if we have the email connection to it, too, and can go through a flow and build our own cadence... If we have the ability to, like, send an email, like, hey, this is what the email looks like, right? And, like, this is what it feels like, and let's put myself through one of the cadences.' \" +\n \"Xiaohan's response was uncertain: 'You'll be able to send a test email, but you probably won't be able to actually send anything out to a real client in a sandbox environment, if that exists.' \" +\n \"This suggests that true end-to-end test email capability in the sandbox is either missing or not clearly supported. \" +\n \"Being able to send a test email to yourself (simulating the prospect experience) is a standard evaluation step for email tools and is critical for building prospect confidence in the product during the evaluation phase. \" +\n \"Opportunity: Ensure the sandbox supports at minimum: (1) connecting a real email account, (2) sending a single test outreach email to yourself, and (3) experiencing the full reply/inbox flow — as a core feature of the sandbox/evaluation experience. \" +\n \"Meeting timestamp: 00:27:15 | \" + MEETING_URL + \"?tab=summary×tamp=1635.0 | Detected: 2026-06-03 ~19:57 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 4: Friction – Local business (non-LinkedIn) lead coverage weaker than SaaS personas ──\n {\n brief: \"Newsbreak - Friction: Lead data coverage for non-LinkedIn local businesses (restaurants, bars) is harder to find than SaaS personas\",\n details:\n \"During the 2026-06-03 Newsbreak demo, Oakland (Noah Schroeder) raised concerns about lead data quality for their specific ICP: local businesses like restaurants and bars. \" +\n \"He noted that these businesses 'are not really on LinkedIn' — meaning the primary channel and data source (LinkedIn) has limited coverage for this segment. \" +\n \"He asked: 'Are you able to get emails from websites as well?' and 'I'm curious about the ability to find the local business info as opposed to a leader at Uber or something like that.' \" +\n \"Xiaohan acknowledged: 'You're right that if we're targeting SaaS personas, data tends to be easier to get than some of the local mom-and-pop shops. And we do as good of a job as we can.' \" +\n \"Coldreach does supplement with website scraping (About Us / contact pages), but coverage is still acknowledged to be weaker for this segment. \" +\n \"Xiaohan cited SuperOrder (targeting restaurant chains) as a successful example with 1+ year of usage, but also noted local independent businesses are harder. \" +\n \"This is a known product limitation for non-LinkedIn, non-SaaS use cases — particularly relevant as Coldreach targets new verticals. \" +\n \"Opportunity: Improve local business data coverage via additional data vendors specializing in SMB/restaurant directories (e.g., Yelp, Google Maps, local business registries), and make website-scraping enrichment more prominent in the product for email-first campaigns. \" +\n \"Meeting timestamp: 00:05:13 | \" + MEETING_URL + \"?tab=summary×tamp=313.0 | Detected: 2026-06-03 ~19:35 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (closest to Friction)\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 5: Customer Success – Newsbreak prospect excited; sandbox session scheduled for Mon Jun 8 ──\n {\n brief: \"Newsbreak - Customer Success: Prospect excited about AI SDR demo; sandbox session scheduled Mon Jun 8 at 1pm ET\",\n details:\n \"During the 2026-06-03 Coldreach // Newsbreak Demo, Oakland (Noah Schroeder) and Ryan Ludlow from Newsbreak showed strong positive signals throughout the call. \" +\n \"The demo covered the end-to-end AI SDR workflow including lead generation, personalized messaging, autopilot mode, email infrastructure/domain setup, and campaign analytics. \" +\n \"Key positive signals: \" +\n \"- Oakland reacted enthusiastically to the autopilot 'set and forget' value prop: 'It's magic. It's awesome.' \" +\n \"- Oakland confirmed the core value prop resonates: 'the idea that we can not have to hire and have this ongoing and just feeding us new signups is exactly what we're looking for.' \" +\n \"- The team agreed to proceed to a hands-on sandbox session scheduled for Monday June 8, 2026 at 1:00pm ET. \" +\n \"- Ryan Ludlow specifically asked for a test email experience in the sandbox — a strong sign of intent to evaluate seriously. \" +\n \"Context: Newsbreak is building a new local business newsletter (currently pre-revenue) and needs AI-powered email-first outreach to restaurants/bars who are not on LinkedIn. \" +\n \"They are evaluating Coldreach alongside Clay (for a nomination-based enrichment flow) but see Coldreach as the better fit for cold outreach automation. \" +\n \"The main barrier to conversion is the $4,000 / 3-month pilot commitment for a product that generates zero revenue today. \" +\n \"Next step: Xiaohan (Shen) to set up sandbox environment pre-loaded with Newsbreak context and enable test email sending before the Jun 8 session. \" +\n \"Meeting timestamp: 00:26:34 | \" + MEETING_URL + \"?tab=summary×tamp=1594.0 | Detected: 2026-06-03 ~19:57 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 60), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 60), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 60), status: \"created\", item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, results });\n}\n",[703],"daaf3e33-5587-4302-b530-114706a62d18","navan_sales_call_2026_06_04.ts","94a84cb4-6028-11f1-afc5-1607ee4eb77e",275,["D",1780586337032],"/**\n * Navan (navan.com) sales call signals – 2026-06-04\n * Meeting: https://fathom.video/share/r7nX4Jun2VhH81s858ysEpzQyMr_Ud85\n * Recording: https://fathom.video/calls/697264028 (recording_id: 152290544)\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Tola James (tjames@navan.com, SDR Manager, Commercial) + Xiaohan Shen (ColdReach CS)\n * Session: 30-min discovery call – Navan SDR manager (week 4, former Verto user) evaluating ColdReach\n * for Navan's Commercial SDR team; dual approach proposed (named-account co-pilot + new lead gen).\n * Needs Corey (her boss, SF) + Joe (Head of GoToMarket Tools) buy-in before proceeding.\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel) – no shared channel (prospect, not yet a customer)\n * Col0B553M1DGX Report To (Messages) (message) – no Slack thread for this meeting\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/r7nX4Jun2VhH81s858ysEpzQyMr_Ud85\";\nconst RAISE_DATE = \"2026-06-04\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: CS Signal – Navan SDR Manager (former Verto user) champions ColdReach adoption at Navan ──\n {\n brief: \"Navan - Customer Success: Former Verto user (SDR Manager Tola James) championing ColdReach adoption at Navan; wants dual named-account co-pilot + new lead gen approach\",\n details:\n \"On 2026-06-04, Xiaohan Shen held a 30-min discovery call with Tola James (tjames@navan.com), SDR Manager for Navan's Commercial segment (week 4 at Navan, previously used ColdReach at Verto). \" +\n \"Key signals: \" +\n \"(1) Tola is already familiar with ColdReach from her time at Verto and is actively looking to bring it into Navan. At Verto, ~10 team members across different teams were using ColdReach. \" +\n \"(2) Navan's Commercial segment targets companies with 300–900 employees and minimum £500k travel spend annually; key personas are CFOs, Heads of Finance/People/HR, CEOs, COOs. \" +\n \"(3) Tola identified a clear gap: 'We lack quite significantly on lead gen... building a machine that's just constantly generating us warm opportunities.' SDRs do business development well (research-heavy, phone-heavy) but have no scalable lead-gen engine. \" +\n \"(4) She endorsed both proposed use cases — named account co-pilot (AI researches accounts, drafts personalised messages, provides phone talking points) AND new lead gen (wider net for unassigned territories like UAE, Saudi Arabia). Said: 'I'm happy to explore both ways.' \" +\n \"(5) Tola sees a clear ROI: if AI can double SDR scores from 5 to 10 SQOs, 'then I'm doing my job well.' \" +\n \"(6) Domain strategy: Tola was initially concerned about using separate domains (as Verto did), but accepted the recommendation to use navan.com directly given Navan's strong domain reputation. \" +\n \"(7) Approval path: Tola needs to get buy-in from (a) Corey (her boss, based in SF — currently in Vegas, coming to UK then Paris with Tola) and then (b) Joe, Head of GoToMarket Tools. Tola will Slack Corey with the one-pager to set up a 3-way call. \" +\n \"Next steps: Xiaohan sends one-pager to Tola via email + LinkedIn same day; Tola presents to Corey; 3-way call with Corey → then Joe. Commercial-focused demo to be prepared for the Corey call. \" +\n \"Meeting: \" + MEETING_URL + \" | Raise Time: 2026-06-04 ~15:00 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 2: Friction – Sales deck is outdated; blocking smooth champion-to-stakeholder handoff ──\n {\n brief: \"Navan - (Friction) Sales deck is outdated; Xiaohan could only offer a one-pager instead, hampering champion's ability to present to decision-makers\",\n details:\n \"During the 2026-06-04 Navan discovery call, Tola James explicitly asked for a deck to share with her boss Corey: 'Do you have, obviously I've used ColdReach before, but do you have like a deck that I can just send to him so he can read?' \" +\n \"Xiaohan Shen acknowledged: 'My deck is a little outdated. I haven't gotten the time to update that, unfortunately, but I can get you a one-pager.' \" +\n \"Tola accepted the one-pager but the situation highlights a recurring friction: ColdReach's main sales deck is out of date and not suitable for sharing with new stakeholders. \" +\n \"This is particularly damaging in multi-stakeholder sales cycles (like Navan's: Tola → Corey → Joe) where the champion needs polished, self-explanatory materials to build internal buy-in without a ColdReach rep present. \" +\n \"A one-pager may be sufficient for initial warm-up but is often insufficient for a VP/Head-level decision-maker who expects a more complete picture of the product, differentiation, pricing model, and implementation process. \" +\n \"This is the second instance of this friction in recent calls (see also: Statt prospect on 2026-06-03 needing case studies and onboarding details). \" +\n \"Recommendation: Prioritise updating the sales deck to include: (1) up-to-date product capabilities and screenshots, (2) 2–3 customer success stories with metrics, (3) implementation timeline overview, (4) channel performance benchmarks (LinkedIn vs email). \" +\n \"Meeting timestamp: 00:11:13 | \" + MEETING_URL + \"?tab=summary×tamp=673.0 | Raise Time: 2026-06-04 ~15:11 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request (sales enablement gap / friction)\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 70), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: Create the item (text + select fields)\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 70), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 70), status: \"created\", item_id: itemId };\n\n // Step 2: Patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, results });\n}\n",[710],"64b76540-5e01-11f1-a11f-1607ee4eb77e","medpt_sales_call_2026_06_01.ts","3d9c22ac-5e01-11f1-a369-1607ee4eb77e",191,["D",1780349550258],"/**\n * MedPT Sales Call – 2026-06-01 ~21:01–21:28 UTC\n * Source: Fathom meeting recording (recording_id: 151250429)\n * Participants:\n * Brian McFadden (brian.mcfadden@medpt.com) – Technology Director / Leadership, MedPT\n * Karthik Hari (Karthik.Hari@medpt.com) – Lead Engineer, MedPT\n * Xiaohan Shen (shen@coldreach.ai, CS) – Coldreach\n * Meeting: \"Brian McFadden and Xiaohan Shen\" (Discovery/Sales Call)\n * Recording: https://fathom.video/share/WyZbijuJSRaQmwzEnw8btNR-yciy6Djs\n *\n * Items logged:\n * 1. CS Signal – MedPT (pharma) strong sales opportunity: demo with VP of Sales planned\n * 2. Feature Req – Prospect asked for inbound AI website chat assistant; ColdReach is outbound-only (gap)\n * 3. Feature Req – FDA.gov data cross-referencing: prospect flagged inconsistent quality, needs multi-source correlation\n * 4. CS Signal – HubSpot native integration confirmed as key buying criterion by prospect\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel)\n * Col0B5NC7QD4H Original Thread (message) — n/a: source is Fathom, not Slack\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Customer Success Signal ─────────────────────────────────────────────────\n {\n brief: \"MedPT - CS Signal: Strong sales opportunity — pharma company evaluating AI SDR to replace departed BDR; demo with VP of Sales planned\",\n details:\n \"Discovery call on 2026-06-01 with Brian McFadden (Technology Director, MedPT) and Karthik Hari (Lead Engineer, MedPT). \" +\n \"MedPT is a pharma/biotech-focused company with two product lines: \" +\n \"(1) Virtual meeting production for pharma brand teams (speaker programs, post-drug-approval education); \" +\n \"(2) SaaS platform for clinical trial compliance, document management, and training (targeting doctors/clinicians). \" +\n \"Brian is driving an 'AI-first' company initiative — auditing all tasks and replacing with AI where possible. \" +\n \"They recently lost a BDR who left for another company, and instead of rehiring, Brian is evaluating AI SDR solutions. \" +\n \"Coldreach made it onto his shortlist after researching pharma-compatible, HubSpot-integrated AI BDR tools. \" +\n \"Brian responded very positively to ColdReach's research-driven outbound approach and use of public signals (drug launches, job postings, FDA.gov data). \" +\n \"He specifically highlighted how tracking new drug trials creates high-value, time-sensitive opportunities: \" +\n \"'there's got to be hundreds of those out there' (referring to large pharma trials like a current weight-loss drug trial they are already serving). \" +\n \"Next steps: Brian attends HubSpot migration meeting with sales team on 2026-06-02, then gauges VP of Sales interest in a Coldreach demo. \" +\n \"Follow-up call scheduled for Friday 2026-06-05 at 10:30 AM CT. Demo with VP of Sales likely next week. \" +\n \"Recording: https://fathom.video/share/WyZbijuJSRaQmwzEnw8btNR-yciy6Djs | Detected: 2026-06-01 ~21:23 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-06-01\",\n },\n // ── Feature Request ──────────────────────────────────────────────────────────\n {\n brief: \"MedPT - Feature Request: Prospect asked for inbound AI website chat assistant; ColdReach is outbound-only (product gap)\",\n details:\n \"During the 2026-06-01 MedPT discovery call, Brian McFadden specifically mentioned wanting an AI chatbot on their website: \" +\n \"'I should be able to get 24 by 7 product answers from their website. I should be able to automatically book and be able to answer questions about a product.' \" +\n \"He asked: 'if there's a way for them to engage with virtual sales' (referring to website visitors). \" +\n \"Xiaohan clarified that ColdReach is outbound-only and does not offer an inbound chat/FAQ assistant. \" +\n \"She recommended Warmly as an alternative for the inbound use case: 'If you want the inbound part, I can make an intro to Warmly.' \" +\n \"Brian confirmed outbound is the primary priority, but the request reveals a clear market interest in an inbound companion product. \" +\n \"This is a recurring pattern: prospects evaluating AI sales tooling often want both inbound and outbound covered. \" +\n \"ColdReach's outbound-only positioning means this use case is lost to competitors (e.g., Warmly, Drift). \" +\n \"Potential opportunity: an inbound AI agent add-on, or a partner referral program with Warmly. \" +\n \"Recording: https://fathom.video/share/WyZbijuJSRaQmwzEnw8btNR-yciy6Djs?tab=summary×tamp=621.0 | Detected: 2026-06-01 ~21:11 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-06-01\",\n },\n // ── Feature Request ──────────────────────────────────────────────────────────\n {\n brief: \"MedPT - Feature Request: FDA.gov data is inconsistent — prospect requests multi-source cross-referencing for pharma lead signals\",\n details:\n \"During the 2026-06-01 MedPT discovery call, Brian McFadden flagged a data quality concern with FDA.gov as a signal source: \" +\n \"'Some of that stuff's listed on FDA.gov, but then some of that information isn't good. So it should be correlated with other items.' \" +\n \"Brian then added: 'I think those would be very ripe for AI to help out.' \" +\n \"Xiaohan agreed and described the current approach: looking at job postings and new hires in addition to announcements \" +\n \"to predict drug launches before they are officially public. \" +\n \"Brian specifically asked for cross-referencing multiple research signals: \" +\n \"'I feel like cross-referencing multiple points of research to generate quality leads, I think would be very beneficial too, based on what we're doing.' \" +\n \"This feedback highlights that for pharma-vertical customers, FDA.gov as a standalone source is insufficient. \" +\n \"Leads are higher quality when correlated with: FDA.gov filings, news/press releases, job postings (brand marketing hires), \" +\n \"investor feeds, and clinical trial registries (e.g., ClinicalTrials.gov). \" +\n \"Feature opportunity: build a 'pharma signal layer' that cross-references FDA.gov, ClinicalTrials.gov, \" +\n \"job boards, and news APIs to surface higher-confidence lead signals. \" +\n \"Recording: https://fathom.video/share/WyZbijuJSRaQmwzEnw8btNR-yciy6Djs?tab=summary×tamp=687.0 | Detected: 2026-06-01 ~21:16 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-06-01\",\n },\n // ── Customer Success Signal ─────────────────────────────────────────────────\n {\n brief: \"MedPT - CS Signal: HubSpot native integration confirmed as key buying criterion; prospect filtered shortlist by HubSpot compatibility\",\n details:\n \"During the 2026-06-01 MedPT discovery call, Brian McFadden explained how Coldreach made his shortlist: \" +\n \"'We are looking to move from Dynamics over to HubSpot. So I was looking for ones that were integrated with HubSpot as well. And I ended up, you ended up on my shortlist from there.' \" +\n \"Karthik Hari (lead engineer) also asked directly: 'does it integrate with the CRM systems like, you know, HubSpot? Natively.' \" +\n \"This confirms that HubSpot native integration is not just a nice-to-have but a hard filter criterion for this prospect category. \" +\n \"Prospects migrating from legacy CRMs (e.g., Microsoft Dynamics) to HubSpot specifically require native HubSpot compatibility. \" +\n \"The HubSpot integration was a key differentiator that got Coldreach onto the shortlist. \" +\n \"This is a strong CS signal validating continued investment in the HubSpot integration as a go-to-market differentiator. \" +\n \"Any regressions or gaps in HubSpot integration quality could directly impact sales conversion. \" +\n \"Recording: https://fathom.video/share/WyZbijuJSRaQmwzEnw8btNR-yciy6Djs?tab=summary×tamp=1195.0 | Detected: 2026-06-01 ~21:20 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-06-01\",\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { item_id: itemId };\n\n // Step 2: patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: item.raiseDate, to: item.raiseDate } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push({ brief: item.brief, status: \"created\", ...patchResults });\n }\n\n return Response.json({ ok: true, results });\n}\n",[717],"0efa96ee-5a01-11f1-aa68-ee650bb23af1","mavens_feedback.ts","f7db9936-5a00-11f1-b9e4-ee650bb23af1",109,["D",1779909601782],"/**\n * Mavens discovery call signals – 2026-05-27\n * Meeting: https://fathom.video/share/m273BDZh3w-FDfKtFT1-isyDnN3FnnqS\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Hafiz Greigre, Xand Griffin (Mavens) + Xiaohan Shen (ColdReach)\n * Session: First discovery call – evaluating AI SDR for pipeline generation (pharma/biotech medical affairs)\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/m273BDZh3w-FDfKtFT1-isyDnN3FnnqS\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Mavens - Customer Success: Qualified pharma/biotech prospect engaged; live demo scheduled for Friday May 29 1pm ET\",\n details:\n \"During the 2026-05-27 discovery call, Hafiz Greigre (Mavens) and Xand Griffin (Mavens Marketing) connected with Xiaohan Shen (ColdReach CEO). \" +\n \"Mavens sells 3 niche enterprise CRM products for Medical Affairs (Medical Information, Publications Planning, Research & Grants) exclusively to pharma and biotech manufacturers. \" +\n \"They have a 1-SDR + 4-sales-rep team, long 12–18 month sales cycles driven by 3–5 year customer contracts, and a finite but targeted contact universe (~2–3 contacts per product per account). \" +\n \"Current stack: HubSpot (marketing), Salesforce (CRM), SalesLoft (SDR). \" +\n \"Hafiz confirmed their core need: initiate outreach 12–18 months before contract renewals to get into consideration. \" +\n \"The AI SDR pitch resonated strongly. A 30-minute live demo was booked for Friday May 29 at 1:00 PM ET (Xiaohan + Hafiz + Xand). \" +\n \"Note: Hafiz is leaving for vacation Monday June 2, making the Friday slot the last window before a 2-week gap. \" +\n \"Meeting: \" + MEETING_URL + \" | Detected: 2026-05-27 ~19:17 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n {\n brief: \"Mavens - Feature Request: Prospect asked for self-serve free trial or sandbox access before committing to partnership\",\n details:\n \"During the 2026-05-27 discovery call, Xand Griffin (Marketing Lead at Mavens) explicitly asked: \" +\n \"'Is there some sort of free trial where I can go in and just play with it?' \" +\n \"Xiaohan confirmed ColdReach does not offer pre-partnership trial access – prospects can only experience the product live during a guided demo call. \" +\n \"Xiaohan's response: 'We don't tend to send anything out until the partnership starts, of course. But yeah, you can play around with the AI agents on the next call.' \" +\n \"This is a friction point in the sales motion: technically-minded or self-directed evaluators (like a Marketing Lead) want to validate hands-on before committing, but there is no sandbox or trial tier available. \" +\n \"The lack of a self-serve trial may slow or block deals where decision-makers want independent validation. \" +\n \"Opportunity: (1) introduce a time-limited sandbox environment for prospects during the demo phase, (2) or offer a lightweight 'read-only' walkthrough that shows a live agent run on sample data before sign-up. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=716.0 | Detected: 2026-05-27 ~19:11 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Create item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: createRes.item?.id,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[724],"d0f3623c-5b85-11f1-8444-ee650bb23af1","mavens_demo_2026_05_29.ts","aa0fbf12-5b85-11f1-a818-ee650bb23af1",161,["D",1780076571936],"/**\n * Mavens live demo call signals – 2026-05-29\n * Meeting: https://fathom.video/share/zeYZrW88UcMmoVDRPqJ4jxoznSvGKWus\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Hafiz Greigre, Xand Griffin (Mavens / mavens.com) + Xiaohan Shen (ColdReach CS)\n * Session: Second call – live AI SDR agent demo for Mavens (pharma/biotech medical affairs CRM)\n * Follow-up demo booked for June 17 1:30 PM ET with sandbox walkthrough\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) – channel ID (set via update after create)\n * Col0B553M1DGX Report To (Messages) – Slack message URL\n * Col0B6ER065LN Raise Time (date: YYYY-MM-DD)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n * NOTE: Use \"(Friction)\" in brief for friction items.\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/zeYZrW88UcMmoVDRPqJ4jxoznSvGKWus\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Mavens - Customer Success: Positive live demo reception; research-based approach praised; follow-up hands-on demo booked June 17\",\n details:\n \"On 2026-05-29, Xiaohan Shen ran a live AI SDR agent demo for Hafiz Greigre and Xand Griffin (Mavens). \" +\n \"Both attendees responded positively to the product. \" +\n \"Hafiz said: 'It looks great. It's simple, looks really easy to use. I like that it's research-based. I like that it's not based on credits.' \" +\n \"Xand said: 'The research does look better – it kind of generated something that sounded like human. It was more detailed and neat. It didn't seem like we'll have to train it as much as we would have to with some of the other platforms.' \" +\n \"Both confirmed Coldreach's deep-research methodology is a clear differentiator vs. Reply.io, Vertizen, and other AI SDR tools they are evaluating. \" +\n \"Mavens has 3 reps + 1 SDR (4-5 users), needs Salesforce integration (which starts at Pro plan), and targets pharma/biotech medical affairs leadership. \" +\n \"A follow-up hands-on sandbox demo was booked for Wednesday June 17 at 1:30 PM ET where Xand will build a campaign herself with Xiaohan guiding. \" +\n \"Hafiz will consolidate eval notes and share with the broader Mavens team before the next call. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=2016.0 | Raise Time: 2026-05-29 ~17:00 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-29\",\n },\n {\n brief: \"Mavens - (Friction) Prospect expects unified cross-channel workflow view; separate email & LinkedIn campaigns caused confusion about timing and coordination\",\n details:\n \"During the 2026-05-29 Mavens demo, Xand Griffin raised a key friction: she expected to see email and LinkedIn outreach steps displayed as a single unified workflow sequence — similar to what competitors (likely Reply.io or Vertizen) show. \" +\n \"She said: 'Some of the other products we saw had this workflow sequence of everything all together — email, LinkedIn, etc. — all together.' \" +\n \"Her specific concerns were: \" +\n \"(1) Are they going to be hitting the same people at the right time? \" +\n \"(2) Are each of the campaigns set for a different email sender? \" +\n \"(3) How do you control the timing between the email campaign and the LinkedIn campaign? \" +\n \"(4) If someone accepts a LinkedIn connection, does that suppress the email (and vice versa)? \" +\n \"Xiaohan explained that Coldreach intentionally runs email and LinkedIn as separate parallel campaigns to avoid LinkedIn's weekly connection limits from blocking email throughput — and that if a prospect replies to any campaign, they're auto-excluded from all others. \" +\n \"Xand acknowledged the explanation but remained 'a little bit worried about the workflow from emails and LinkedIn sending.' \" +\n \"This is a UI/UX and positioning friction: evaluators coming from unified-workflow tools (Outreach, SalesLoft, etc.) find the campaign-separation model counter-intuitive. Even if Coldreach's approach is technically superior, the lack of a visual unified timeline creates doubt during demos. \" +\n \"Opportunity: (1) Add a visual multi-channel timeline/overview that shows how email + LinkedIn campaigns interleave for a single contact; (2) Surface the cross-campaign exclusion logic more prominently in the UI; (3) Add documentation or demo talking points on why parallel campaigns outperform sequential workflows. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1877.0 | Raise Time: 2026-05-29 ~17:12 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-29\",\n },\n {\n brief: \"Mavens - Feature Request: Prospect requested sandbox access for independent self-service evaluation between demos\",\n details:\n \"During the 2026-05-29 Mavens demo, Hafiz Greigre (who is going on vacation June 2–15) explicitly asked: \" +\n \"'If there is a way to give Xand access to a sandbox while I'm out, so she can just play around with it, that'd be great, because I know she wants to get her hands on it.' \" +\n \"Xand additionally said: 'It doesn't even have to be a sandbox — it could literally be you recording yourself doing the actual steps of setting things up. Then I can just see that. I need to know the exclusions and be able to see the different pieces I need to connect in order to understand how to set up a campaign.' \" +\n \"This is the second time Mavens has requested self-service access (first was in the May 27 discovery call). \" +\n \"Xiaohan's resolution for this call: set up a sandbox environment for the June 17 follow-up demo where Xand will build a campaign live. \" +\n \"However, the deeper request is for: (1) asynchronous sandbox access so evaluators can explore at their own pace without a Coldreach rep present; (2) or a guided video walkthrough of the full campaign-setup flow (strategy → feedback → autopilot → exclusions → Salesforce sync) as a sales asset. \" +\n \"Both options would help move deals forward during evaluation phases when the primary champion (e.g., Hafiz) is unavailable. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=2082.0 | Raise Time: 2026-05-29 ~17:34 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-29\",\n },\n {\n brief: \"Mavens - (Friction) AI initial targeting suggested wrong industry (diagnostics) without pre-configured exclusions; customers must teach exclusions reactively\",\n details:\n \"During the 2026-05-29 Mavens demo, the AI agent's first suggested lead was BioMarieux — a diagnostics company. \" +\n \"Hafiz Greigre immediately flagged: 'Generally speaking, we wouldn't target a diagnostics organization. We wouldn't target a manufacturer or diagnostics / device organization. Doesn't mean it won't work — we just historically have not.' \" +\n \"Xiaohan acknowledged the issue: 'The AI didn't know that we have that rule there.' \" +\n \"The root cause: the AI agent starts with no industry exclusion context and requires reactive feedback to learn the customer's rules. In a demo context, this means the first contact shown to a prospect can be off-target, undermining confidence. \" +\n \"This is a friction during both demos and early onboarding: \" +\n \"(1) In demos: showing wrong-fit leads gives a poor first impression before the AI's learning loop has been established. \" +\n \"(2) In production: customers must discover their own exclusions by catching bad leads rather than configuring them upfront. \" +\n \"Opportunity: (1) Add a structured onboarding questionnaire that captures industry/company exclusion rules before the first campaign is generated; (2) In demos, collect ICP exclusions from the prospect in pre-call prep and pre-configure them; (3) Surface an 'exclusion rules' panel in the strategy UI as a first-class configuration step before lead generation begins. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=504.0 | Raise Time: 2026-05-29 ~17:07 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-29\",\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: Create the item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: Set Raise Time (date field)\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [\n { row_id: itemId, column_id: \"Col0B6ER065LN\", date: [item.raiseDate] },\n ],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n raise_time_updated: updateRes.ok,\n raise_time_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[731],"cfd40b8d-89e6-48de-849c-628aab0de9ae","mapsea_sales_call_2026_06_04.ts","58e52670-5fb0-11f1-aab7-1607ee4eb77e",256,["D",1780534703091],"/**\n * Mapsea (mapseacorp.com) sales call signals – 2026-06-04\n * Meeting: https://fathom.video/share/yk8knh9d2rsryFxcKxrxsq5jKGFK16zx\n * Recording ID: 152106475\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Attendees: Ryan (ryan@mapseacorp.com, Mapsea) + Xiaohan Shen (ColdReach.ai, CS)\n * Session: \"Coldreach // Mapsea Next Steps\" – prospect clarifying product capabilities\n * before submitting internal pilot proposal; onboarding booked in ~2 weeks.\n *\n * Logs frictions, bugs, feature requests & CS signals to Issues Tracking list (F0B5H4XM72R).\n * No shared Slack channel found for Mapsea (prospect, not yet a customer).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) (channel) – no shared channel (prospect)\n * Col0B553M1DGX Report To (Messages) (message) – no Slack thread for this meeting\n * Col0B6ER065LN Raise Time (date: { from, to })\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/yk8knh9d2rsryFxcKxrxsq5jKGFK16zx\";\nconst RAISE_DATE = \"2026-06-04\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n // ── Item 1: CS Signal – Mapsea pilot imminent; internal approval in progress ──\n {\n brief: \"Mapsea - Customer Success: Prospect (ryan@mapseacorp.com) moving to pilot; internal proposal being submitted, onboarding in ~2 weeks\",\n details:\n \"On 2026-06-04, Xiaohan Shen held a follow-up call with Ryan (ryan@mapseacorp.com) from Mapsea (mapseacorp.com), a company operating in the fleet/maritime space. \" +\n \"Ryan initiated the call to clarify Coldreach capabilities before submitting an internal pilot proposal for sign-off. Key positive signals: \" +\n \"(1) Ryan confirmed Mapsea is 'beyond the evaluation stage' — they are actively building an internal proposal to get approval, aiming to onboard within the month. \" +\n \"(2) Ryan acknowledged Coldreach's CRM-independence is a strong fit since Mapsea is still implementing Salesforce/HubSpot (60-day timeline) — Coldreach can start immediately. \" +\n \"(3) Ryan has hands-on AI SDR experience (former employer replaced entire 10-person SDR team with AI agents) and enters the pilot with realistic expectations and genuine intent to make it work. \" +\n \"(4) Ryan explicitly stated: 'We're looking at this as a possible long-term and not just one, but possibly many.' — signaling potential to expand to multiple seats. \" +\n \"(5) An onboarding call was agreed for approximately 2 weeks from 2026-06-04. \" +\n \"Mapsea is piloting Coldreach alongside other vendors; however Ryan's level of engagement, domain experience, and urgency indicate a high-quality, high-intent prospect. \" +\n \"Meeting: \" + MEETING_URL + \" | Raise Time: 2026-06-04 ~00:30 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 2: Bug – AI agent failed to deliver follow-up email to Mapsea prospect ──\n {\n brief: \"Mapsea - Bug: AI agent's follow-up email (plan details) was not delivered to ryan@mapseacorp.com after previous meeting\",\n details:\n \"During the 2026-06-04 call, Ryan (ryan@mapseacorp.com) explicitly stated he had not received any follow-up information from Coldreach after their prior demo session: \" +\n \"'All right, the last thing is, can you just, you know, whatever, yeah, I didn't receive anything from you, like, could you just send me the, like, whatever detailed stuff that you can send so I can include it in my proposal...' \" +\n \"Xiaohan Shen responded: 'I thought my AI agent did. If not, I'll look into what's going on.' \" +\n \"This indicates that Coldreach's own AI agent had been tasked with sending plan/pricing information to ryan@mapseacorp.com after the previous meeting, but the email was never received by the prospect. \" +\n \"Possible causes: (1) The AI agent sent the email but it landed in spam; (2) The AI agent failed silently without sending; (3) The email was sent to an incorrect address. \" +\n \"Impact: The prospect had no pricing or plan details going into this follow-up call, creating unnecessary friction in the sales cycle and requiring Xiaohan to resend manually. \" +\n \"This is an internal dogfooding failure — if Coldreach's own outbound AI agent cannot reliably deliver follow-up emails to active prospects, it undermines confidence in the product's reliability. \" +\n \"Recommended: Investigate delivery status for the outreach to ryan@mapseacorp.com; add visible delivery/sent confirmation in the agent's outbox dashboard; implement alerts when AI-generated follow-ups bounce or are not delivered. \" +\n \"Meeting timestamp: 00:15:43 | \" + MEETING_URL + \"?timestamp=943.0 | Raise Time: 2026-06-04 ~00:46 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"Opt5BZE1U25\", // Feature Request (bug)\n source: \"Opt1YUG44KD\", // Sales Call\n },\n\n // ── Item 3: Feature Request – Prospect requested per-contact inbox placement visibility ──\n {\n brief: \"Mapsea - Feature Request: Prospect asked for real-time inbox vs spam placement data per contact; currently only weekly durability tests available\",\n details:\n \"During the 2026-06-04 call, Ryan (ryan@mapseacorp.com) asked about inbox delivery visibility: \" +\n \"'Is that data point, like once we get the process started, is that data point available for us so we can kind of analyze, you know, the entire picture?' (referring to whether emails land in inbox vs spam for each contact). \" +\n \"Xiaohan explained the current technical limitation: Coldreach cannot track whether an email actually lands in a specific contact's inbox or spam folder, as this is a fundamental email protocol constraint. \" +\n \"Instead, Coldreach performs weekly 'durability tests' — sending copies of outreach emails to a controlled pool of test mailboxes and monitoring where they land — as a proxy signal. \" +\n \"Xiaohan's explanation: 'There is literally technically no way of knowing where the email went, as in are they actually in a contact's mailbox, or is that in their spam folder? What we track instead is... every single week, we're going to run durability testing...' \" +\n \"Ryan accepted this explanation ('Gotcha, that makes sense'), but the question reflects a broader expectation from sophisticated buyers: they want granular deliverability reporting at the contact level. \" +\n \"Opportunity: \" +\n \"(1) Build a richer durability-test reporting dashboard that surfaces weekly inbox-placement scores proactively to customers; \" +\n \"(2) Create a concise one-pager or FAQ section in onboarding docs explaining the technical limitation and how durability tests serve as the best available proxy; \" +\n \"(3) Explore integration with third-party deliverability monitors (e.g., GlockApps, Mailreach, Lemlist's warmup) to provide additional data points. \" +\n \"Meeting timestamp: 00:18:24 | \" + MEETING_URL + \"?timestamp=1104.0 | Raise Time: 2026-06-04 ~00:48 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function (req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results: any[] = [];\n\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 45))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief.slice(0, 80), status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: Create the item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief.slice(0, 80), status: \"error (create)\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n const patchResults: any = { brief: item.brief.slice(0, 80), status: \"created\", item_id: itemId };\n\n // Step 2: Patch Raise Time\n const dateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [{ row_id: itemId, column_id: \"Col0B6ER065LN\", date: { from: RAISE_DATE, to: RAISE_DATE } }],\n });\n patchResults.date_updated = dateRes.ok;\n patchResults.date_error = dateRes.error;\n\n results.push(patchResults);\n }\n\n return Response.json({ ok: true, results });\n}\n",[738],"4bbfe084-596b-11f1-b475-ee650bb23af1","mapsea_feedback.ts","2df796fa-596b-11f1-9540-ee650bb23af1",88,["D",1779845279209],"/**\n * Mapsea sales call signals – 2026-05-27 (Coldreach // Mapsea Chat)\n * Meeting: https://fathom.video/share/svDf-dMRVVntEfYknUfYdFgKzMwR2Ldq\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Prospect: Ryan (ryan@mapseacorp.com) – Head of Global Sales & Partnerships, Mapsea (maritime tech, Korea)\n *\n * Logs frictions, feature requests & customer success signals to the Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Affected Orgs (channel)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/svDf-dMRVVntEfYknUfYdFgKzMwR2Ldq\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Mapsea - Customer Success: High-intent sales call – demo booked, AI SDR purchase confirmed\",\n details:\n \"Sales call on 2026-05-27 with Ryan (ryan@mapseacorp.com), Head of Global Sales & Partnerships at Mapsea (7-year maritime tech startup, Korea). \" +\n \"Ryan is building a new global sales team targeting ASEAN (Singapore, Indonesia, Malaysia) and Europe. \" +\n \"He confirmed the company WILL purchase an AI SDR (vs. a human hire), driven by difficulty finding English-fluent SDRs in Korea. \" +\n \"ColdReach is being evaluated alongside Artisan's Ava. Ryan had not yet seen any competitor demos (only YouTube videos). \" +\n \"Decision timeline: next month. Custom demo booked for Friday 2026-05-30 (Fri AM KST / Thu PM ET). \" +\n \"Products: SaaS platform (ship owner-operators SMB/mid-market), portable navigation system (pilots/captains), AIS data & MapTiles (enterprise). \" +\n \"Meeting: \" + MEETING_URL + \" | Detected: 2026-05-27 01:24 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n },\n {\n brief: \"Mapsea - Feature Request: WhatsApp / alternative outreach channel for ASEAN & Asia-Pacific markets\",\n details:\n \"Ryan (Mapsea) pointed out that in the ASEAN/Korea maritime market, LinkedIn is barely used and phone cold-calling is irrelevant because people communicate via WhatsApp for long-distance. \" +\n \"This means ColdReach's multi-channel value proposition (email + LinkedIn) is diminished for Asia-focused customers — cold email becomes the sole viable channel. \" +\n \"Adding WhatsApp (or other regional messaging platforms) as an outreach channel would unlock significant value for customers targeting ASEAN, Middle East, and other LinkedIn-sparse regions. \" +\n \"Shen acknowledged the limitation, noting Singapore LinkedIn adoption is acceptable but the rest of ASEAN/Korea is weak. \" +\n \"This is likely a recurring friction for prospects targeting Asian markets. \" +\n \"Meeting timestamp: ~00:14:13 | \" + MEETING_URL + \"?tab=summary×tamp=853.0 | Detected: 2026-05-27 01:24 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n {\n brief: \"Mapsea - Friction: Prospects concerned about AI contacting existing clients/partners – exclusion safeguards not reassuring enough in sales\",\n details:\n \"Ryan (Mapsea) raised a strong concern about the AI accidentally messaging existing clients, partners, or active prospects. \" +\n \"He did not want his personal email or LinkedIn connected for this reason, and asked about using a separate email account and a new LinkedIn profile. \" +\n \"While Shen explained ColdReach's safeguards (CRM integration to exclude current customers & active conversations, LinkedIn prior-chat history check), Ryan's hesitation showed this is a trust barrier. \" +\n \"Prospects new to AI SDR need more upfront clarity and confidence on exclusion logic — potentially a clearer UI/dashboard showing what's excluded, or a self-serve 'exclusion manager.' \" +\n \"This objection likely recurs with other new prospects unfamiliar with AI agents. \" +\n \"Meeting timestamp: ~00:16:44 | \" + MEETING_URL + \"?tab=summary×tamp=988.0 | Detected: 2026-05-27 01:24 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n {\n brief: \"Mapsea - Friction: No industry-specific performance benchmarks for niche verticals (maritime) weakens sales pitch\",\n details:\n \"Ryan (Mapsea) asked specifically about expected conversion/reply rates for maritime industry outreach. \" +\n \"Shen could only share the overall average (3.8% reply rate across 3M+ emails, 50+ industries) and acknowledged: 'I don't have the specific data on maritime industry in particular.' \" +\n \"This is a sales enablement gap — not having vertical-specific benchmarks (maritime, logistics, industrial B2B) forces the rep to rely on generic numbers, reducing credibility and personalization. \" +\n \"Opportunity: curate and surface industry-specific performance data from the 50+ industries served, and expose this in the sales process and prospect-facing materials. \" +\n \"Meeting timestamp: ~00:12:19 | \" + MEETING_URL + \"?tab=summary×tamp=696.0 | Detected: 2026-05-27 01:24 UTC\",\n priority: \"Opt8OLOMYTV\", // Low\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: createRes.item?.id,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[745],"598ea14e-5b02-11f1-ac15-ee650bb23af1","mapsea_demo_2026_05_29.ts","31593112-5b02-11f1-b1cf-ee650bb23af1",153,["D",1780020107547],"/**\n * Mapsea demo call signals – 2026-05-29 (Coldreach // Mapsea Demo)\n * Meeting: https://fathom.video/share/sogJNZxE9WVNqWJU-4AQWXAxdg4-Gnr8\n * Recording ID: 150501881\n * Recorded by: Xiaohan Shen (shen@coldreach.ai)\n * Prospect: Ryan (ryan@mapseacorp.com) – Mapsea (maritime tech, Korea)\n * Session: AI SDR demo call. Ryan was 80-90% committed, now comparing Coldreach vs Artisan Ava + 1 other.\n *\n * Logs frictions, feature requests & customer success signals to the Issues Tracking list (F0B5H4XM72R).\n *\n * ── Column reference ──────────────────────────────────────────────────────────\n * Col0B6EQS6Q9E Brief (primary, rich_text)\n * Col0B6ERHCUKA Details (rich_text)\n * Col0B5LH92KR8 Report To (Channels) – channel ID (set via update after create)\n * Col0B553M1DGX Report To (Messages) – Slack message URL\n * Col0B6ER065LN Raise Time (date: YYYY-MM-DD)\n * Col0B5E6FHT4K Priority → OptX7O6W94O=High OptEZDUZ1BE=Medium Opt8OLOMYTV=Low\n * Col0B5E7GUPEX Source → OptXNFOUXY8=Customer Call OptMLS14TW8=Slack Channel Opt1YUG44KD=Sales Call\n * Col0B5PCUV3T5 Type → Opt5BZE1U25=Feature Request OptGXKMK28J=Bug OptBG0U2MNG=Customer Success\n * NOTE: Use \"(Friction)\" in brief for friction items.\n */\n\nconst SLACK_TOKEN = Deno.env.get(\"SLACK_TOKEN\");\nconst LIST_ID = \"F0B5H4XM72R\";\nconst SLACK_API = \"https://slack.com/api\";\nconst MEETING_URL = \"https://fathom.video/share/sogJNZxE9WVNqWJU-4AQWXAxdg4-Gnr8\";\n\nasync function slackPost(method: string, body: object) {\n const res = await fetch(`${SLACK_API}/${method}`, {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${SLACK_TOKEN}`,\n \"Content-Type\": \"application/json; charset=utf-8\",\n },\n body: JSON.stringify(body),\n });\n return res.json();\n}\n\nfunction rt(text: string) {\n return [{\n type: \"rich_text\",\n elements: [{ type: \"rich_text_section\", elements: [{ type: \"text\", text }] }],\n }];\n}\n\nconst ITEMS = [\n {\n brief: \"Mapsea - Customer Success: Demo well-received; prospect 80-90% committed to AI SDR, comparing Coldreach vs Artisan Ava, follow-up booked Jun 11\",\n details:\n \"On 2026-05-29, Xiaohan Shen ran a live AI SDR demo for Ryan (ryan@mapseacorp.com) at Mapsea. \" +\n \"Ryan opened the call confirming he was already ~80% convinced an AI SDR is the right move (vs. adding headcount), \" +\n \"and his excitement grew through the demo. The AI autonomously generated a full ICP, \" +\n \"lead list (ship owner-operators in Europe/Asia), and a 3-step 9-day email sequence from a prior meeting transcript — \" +\n \"taking only ~5 minutes. Ryan was impressed by the research-driven lead qualification and the hands-on \" +\n \"support model (weekly office hours + Slack access), which he contrasted with Artisan Ava's self-service approach. \" +\n \"He is now comparing Coldreach against Artisan Ava and one other vendor before making a final decision. \" +\n \"A follow-up call was scheduled for June 11. Xiaohan to email pricing, plan details, and supporting resources. \" +\n \"Meeting: \" + MEETING_URL + \" | Raise Time: 2026-05-29 01:08 UTC\",\n priority: \"OptX7O6W94O\", // High\n type: \"OptBG0U2MNG\", // Customer Success\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-29\",\n },\n {\n brief: \"Mapsea - (Friction) No free sending trial; Ryan explicitly compared Coldreach unfavorably to Artisan Ava's 30-day free trial with real email credits – second customer raising this in 2 days\",\n details:\n \"During the 2026-05-29 Mapsea demo at ~00:34:29 (timestamp ~2069s), Ryan asked: \" +\n \"'Do you have any sort of trial, like POC trial type of… like Artisan has with Ava, like free credits to try it out before signing an agreement?' \" +\n \"Xiaohan confirmed Coldreach does not send anything in a trial — only a 'sandbox demo' where the agent generates leads and drafts messages without sending. \" +\n \"Ryan described Ava's trial: '30-day trial… if you narrow things down and just do email outreach, it'll actually reach out to thousands of contacts before the free credits run out.' \" +\n \"He explicitly suggested: 'That's something you guys might want to look into.' \" +\n \"This is the second customer in two days to raise the no-free-trial friction (after Snavigo on 2026-05-28). \" +\n \"The core issue: prospects evaluating multiple vendors (including Ava) can get hands-on proof-of-value from Ava before committing, but Coldreach requires a 3-month minimum subscription commitment without any sending trial. \" +\n \"This creates a trust gap and a competitive disadvantage in vendor comparisons. \" +\n \"Opportunity: explore a limited sending trial (e.g., 7-14 days, capped sends from a pre-warmed domain) \" +\n \"or a 'risk-free first week' offer to reduce conversion friction for prospects in active vendor evaluations. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=2069.0 | Raise Time: 2026-05-29 01:43 UTC\",\n priority: \"OptX7O6W94O\", // High – second confirmation, competitive disadvantage\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-29\",\n },\n {\n brief: \"Mapsea - (Friction) LinkedIn autopilot trust barrier; entire team uncomfortable with AI controlling personal LinkedIn profiles – prospect will start email-only\",\n details:\n \"During the 2026-05-29 Mapsea demo at ~00:32:00 (timestamp ~1906s), Ryan stated: \" +\n \"'So internal members LinkedIn right now, like none of us are comfortable with that idea yet.' \" +\n \"He confirmed: 'What we would be proceeding with, it would be just email outreach.' \" +\n \"Ryan's concern is specifically about AI 'autopilot' having full control over a personal LinkedIn profile and sending messages autonomously on their behalf. \" +\n \"Xiaohan offered the manual approval workflow as a workaround: the user reviews and approves every LinkedIn message before it is sent, without turning on autopilot. \" +\n \"However, because of the comfort concern, Mapsea will start with email-only, leaving the LinkedIn outreach channel (and its potential reply rate lift) off the table for onboarding. \" +\n \"This is a recurring onboarding friction for new customers: the concept of AI-controlled LinkedIn outreach creates a trust/safety concern, limiting initial adoption to email-only. \" +\n \"Opportunity: (1) Proactively surface the 'manual approval' mode as the DEFAULT onboarding path for LinkedIn, not just a fallback; \" +\n \"(2) Include reassurance messaging about LinkedIn safety guardrails (rate limits, human-in-the-loop by default) in demos and onboarding docs. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=1906.0 | Raise Time: 2026-05-29 01:41 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-29\",\n },\n {\n brief: \"Mapsea - (Friction) API/webhooks/MCP for lead response notifications locked to Growth tier; Starter customers cannot build integrations to track replies\",\n details:\n \"During the 2026-05-29 Mapsea demo at ~00:27:43 (timestamp ~1663s), Ryan asked: \" +\n \"'I'm assuming we can integrate some sort of functionality where it can alert us through chat or email when they get a response?' \" +\n \"Xiaohan answered that Coldreach creates a shared Slack channel for the customer, but did not mention any platform-level webhook/notification. \" +\n \"Later at ~00:38:49 (timestamp ~2308s), when discussing integrations, Xiaohan clarified: \" +\n \"'If you have a specific kind of workflow integration you want to do, we offer API webhooks and MCP support starting on the growth tier.' \" +\n \"This means Starter plan customers — who want to pipe reply events into their own CRM, Slack workspace, or notification system — cannot do so natively. \" +\n \"They are dependent on the manual shared-Slack-channel model or upgrading to Growth. \" +\n \"For SMBs and early-stage customers starting on Starter, this is a gap that could push them to either upgrade prematurely or feel under-served. \" +\n \"Opportunity: (1) Consider offering a lightweight webhook notification (e.g., reply alerts only) on the Starter plan to reduce this friction; \" +\n \"(2) Or provide a native in-platform notification / email digest for lead replies that does not require API/webhook plumbing. \" +\n \"Meeting: \" + MEETING_URL + \"?tab=summary×tamp=2308.0 | Raise Time: 2026-05-29 01:47 UTC\",\n priority: \"OptEZDUZ1BE\", // Medium\n type: \"Opt5BZE1U25\", // Feature Request\n source: \"Opt1YUG44KD\", // Sales Call\n raiseDate: \"2026-05-29\",\n },\n];\n\nexport default async function(req: Request): Promise {\n // Fetch existing items to deduplicate\n const existing = await slackPost(\"slackLists.items.list\", { list_id: LIST_ID, limit: 200 });\n const existingBriefs: string[] = (existing.items || []).map((i: any) =>\n i.fields?.find((f: any) => f.column_id === \"Col0B6EQS6Q9E\")?.text?.toLowerCase() || \"\"\n );\n\n const results = [];\n for (const item of ITEMS) {\n const alreadyExists = existingBriefs.some((b) =>\n b.includes(item.brief.toLowerCase().slice(0, 40))\n );\n if (alreadyExists) {\n results.push({ brief: item.brief, status: \"skipped (already exists)\" });\n continue;\n }\n\n // Step 1: Create the item\n const createRes = await slackPost(\"slackLists.items.create\", {\n list_id: LIST_ID,\n initial_fields: [\n { column_id: \"Col0B6EQS6Q9E\", rich_text: rt(item.brief) },\n { column_id: \"Col0B6ERHCUKA\", rich_text: rt(item.details) },\n { column_id: \"Col0B5E6FHT4K\", select: [item.priority] },\n { column_id: \"Col0B5E7GUPEX\", select: [item.source] },\n { column_id: \"Col0B5PCUV3T5\", select: [item.type] },\n ],\n });\n\n if (!createRes.ok) {\n results.push({ brief: item.brief, status: \"error\", error: createRes.error });\n continue;\n }\n\n const itemId = createRes.item?.id;\n\n // Step 2: Set Raise Time (date field)\n const updateRes = await slackPost(\"slackLists.items.update\", {\n list_id: LIST_ID,\n cells: [\n { row_id: itemId, column_id: \"Col0B6ER065LN\", date: [item.raiseDate] },\n ],\n });\n\n results.push({\n brief: item.brief,\n status: \"created\",\n item_id: itemId,\n raise_time_updated: updateRes.ok,\n raise_time_error: updateRes.error,\n });\n }\n\n return Response.json({ ok: true, results });\n}\n",[752],"adb597d2-5873-11f1-871d-ee650bb23af1","main.tsx","1c6afc04-5788-11f1-b923-ee650bb23af1",56,["D",1779738928371],10,"/** @jsxImportSource https://esm.sh/react@18.2.0 */\nimport { renderToString } from \"https://esm.sh/react-dom@18.2.0/server\";\nimport { parseVal } from \"https://esm.town/v/std/utils/index.ts\";\n\nfunction Code({ children }: { children: string }) {\n return

{children}

;\n}\n\nfunction App() {\n const methods = [\n { name: \"slackLists.create\", desc: \"Create a new List in Slack\", scope: \"lists:write\", url: \"https://docs.slack.dev/reference/methods/slackLists.create/\" },\n { name: \"slackLists.update\", desc: \"Update a List's metadata (name, description, etc.)\", scope: \"lists:write\", url: \"https://docs.slack.dev/reference/methods/slackLists.update/\" },\n { name: \"slackLists.items.create\", desc: \"Add a new item (row) to a List\", scope: \"lists:write\", url: \"https://docs.slack.dev/reference/methods/slackLists.items.create/\" },\n { name: \"slackLists.items.list\", desc: \"Get all records/items from a List\", scope: \"lists:read\", url: \"https://docs.slack.dev/reference/methods/slackLists.items.list/\" },\n { name: \"slackLists.items.info\", desc: \"Get details of a single List item (use 'id' param, not 'item_id')\", scope: \"lists:read\", url: \"https://docs.slack.dev/reference/methods/slackLists.items.info/\" },\n { name: \"slackLists.items.update\", desc: \"Update fields on an existing List item via cells[]\", scope: \"lists:write\", url: \"https://docs.slack.dev/reference/methods/slackLists.items.update/\" },\n { name: \"slackLists.items.delete\", desc: \"Delete a single item — params: list_id + id\", scope: \"lists:write\", url: \"https://docs.slack.dev/reference/methods/slackLists.items.delete/\" },\n { name: \"slackLists.items.deleteMultiple\", desc: \"⚠️ Broken: use delete in a loop instead\", scope: \"lists:write\", url: \"https://docs.slack.dev/reference/methods/slackLists.items.deleteMultiple/\" },\n { name: \"slackLists.download.start\", desc: \"Start an async export/download of a List\", scope: \"lists:read\", url: \"https://docs.slack.dev/reference/methods/slackLists.download.start/\" },\n { name: \"slackLists.download.get\", desc: \"Get the status/result of a List download\", scope: \"lists:read\", url: \"https://docs.slack.dev/reference/methods/slackLists.download.get/\" },\n { name: \"slackLists.access.set\", desc: \"Set access permissions on a List\", scope: \"lists:write\", url: \"https://docs.slack.dev/reference/methods/slackLists.access.set/\" },\n ];\n\n return (\n \n \n Slack Lists API Reference\n \n \n

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