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Learn more: https://docs.val.town/vals/http/\nexport default async function (req: Request): Promise {\n return Response.json({ ok: true 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@valtown/http\n// InsuranceFlow — ServiceNow Mock\n// Work orders, provider assignment, scheduling, completion signals\n\nimport { blob } from \"https://esm.town/v/std/blob\";\n\nconst WORK_ORDERS_KEY = \"insuranceflow_work_orders\";\n\ntype WorkOrder = {\n work_order_id: string;\n claim_id: string;\n provider_id: string | null;\n provider_name: string | null;\n status:\n | \"created\"\n | \"assigned\"\n | \"scheduled\"\n | \"in_progress\"\n | \"completed\"\n | \"cancelled\";\n repair_type: string;\n address: Record;\n description: string;\n estimated_cost: number;\n actual_cost: number | null;\n target_sla_hours: number;\n scheduled_date: string | null;\n scheduled_time_slot: string | null;\n assigned_at: string | null;\n started_at: string | null;\n completed_at: string | null;\n completion_notes: string | null;\n materials_used: string[] | null;\n after_photos: string[] | null;\n invoice_submitted: boolean;\n invoice_amount: number | null;\n invoice_submitted_at: string | null;\n created_at: string;\n updated_at: string;\n};\n\nasync function getWorkOrders(): Promise {\n const raw = await blob.getJSON(WORK_ORDERS_KEY);\n return Array.isArray(raw) ? raw : [];\n}\n\nasync function saveWorkOrders(orders: WorkOrder[]): Promise {\n await blob.setJSON(WORK_ORDERS_KEY, orders);\n}\n\nfunction generateWorkOrderId(): string {\n const num = Math.floor(10000000 + Math.random() * 90000000);\n return `WO-${num}`;\n}\n\nexport default async function handler(req: Request) {\n const url = new URL(req.url);\n const path = url.pathname;\n const parts = path.split(\"/\").filter(Boolean);\n\n // ─────────────────────────────────────────\n // GET / — list all work orders\n // ─────────────────────────────────────────\n if (req.method === \"GET\" && parts.length === 0) {\n const orders = await getWorkOrders();\n return json({ count: orders.length, work_orders: orders });\n }\n\n // ─────────────────────────────────────────\n // GET /servicenow/work-orders/:id\n // ─────────────────────────────────────────\n if (\n req.method === \"GET\" && parts[0] === \"servicenow\" &&\n parts[1] === \"work-orders\" && parts[2]\n ) {\n const orders = await getWorkOrders();\n const order = orders.find((o) => o.work_order_id === parts[2]);\n if (!order) {\n return json(\n { error: \"Work order not found\", work_order_id: parts[2] },\n 404,\n );\n }\n return json(order);\n }\n\n // ─────────────────────────────────────────\n // GET /servicenow/work-orders?claim_id=\n // ─────────────────────────────────────────\n if (\n req.method === \"GET\" && parts[0] === \"servicenow\" &&\n parts[1] === \"work-orders\"\n ) {\n const claim_id = url.searchParams.get(\"claim_id\");\n const orders = await getWorkOrders();\n\n if (claim_id) {\n const filtered = orders.filter((o) => o.claim_id === claim_id);\n return json({ count: filtered.length, work_orders: filtered });\n }\n\n return json({ count: orders.length, work_orders: orders });\n }\n\n // ─────────────────────────────────────────\n // GET /servicenow/providers?zone=&repair_type=\n // Returns available providers for a zone and repair type\n // ─────────────────────────────────────────\n if (\n req.method === \"GET\" && parts[0] === \"servicenow\" &&\n parts[1] === \"providers\"\n ) {\n const zone = url.searchParams.get(\"zone\") || \"madrid\";\n const repair_type = url.searchParams.get(\"repair_type\") || \"plumbing\";\n\n // Mock provider list — in real ServiceNow this would be a catalog query\n const providers = [\n {\n provider_id: \"PRV-001\",\n name: \"AquaFix Madrid S.L.\",\n zone: \"madrid\",\n repair_types: [\"plumbing\", \"water_damage\", \"humidity\"],\n sla_hours: 48,\n rating: 4.8,\n available: true,\n next_available_slot: new Date(Date.now() + 2 * 24 * 60 * 60 * 1000)\n .toISOString()\n .split(\"T\")[0],\n contact_email: \"operaciones@aquafixmadrid.es\",\n contact_phone: \"+34 91 234 5678\",\n },\n {\n provider_id: \"PRV-002\",\n name: \"Reformas Rápidas Centro\",\n zone: \"madrid\",\n repair_types: [\"plumbing\", \"water_damage\", \"structural\", \"humidity\"],\n sla_hours: 72,\n rating: 4.5,\n available: true,\n next_available_slot: new Date(Date.now() + 3 * 24 * 60 * 60 * 1000)\n .toISOString()\n .split(\"T\")[0],\n contact_email: \"info@reformasrapidas.es\",\n contact_phone: \"+34 91 345 6789\",\n },\n {\n provider_id: \"PRV-003\",\n name: \"TecnoPlomas Madrid\",\n zone: \"madrid\",\n repair_types: [\"plumbing\", \"humidity\"],\n sla_hours: 24,\n rating: 4.9,\n available: false,\n next_available_slot: new Date(Date.now() + 5 * 24 * 60 * 60 * 1000)\n .toISOString()\n .split(\"T\")[0],\n contact_email: \"urgencias@tecnoplomas.es\",\n contact_phone: \"+34 91 456 7890\",\n },\n ];\n\n const filtered = providers.filter(\n (p) =>\n p.zone.toLowerCase().includes(zone.toLowerCase()) &&\n p.repair_types.some((t) =>\n t.toLowerCase().includes(repair_type.toLowerCase())\n ),\n );\n\n return json({\n zone,\n repair_type,\n count: filtered.length,\n providers: filtered,\n recommended: filtered.filter((p) => p.available)[0] || null,\n });\n }\n\n // ─────────────────────────────────────────\n // POST /servicenow/work-orders — create work order\n // Body: { claim_id, repair_type, address, description,\n // estimated_cost, target_sla_hours, preferred_slots }\n // ─────────────────────────────────────────\n if (\n req.method === \"POST\" && parts[0] === \"servicenow\" &&\n parts[1] === \"work-orders\"\n ) {\n try {\n const body = await req.json();\n\n if (!body.claim_id || !body.repair_type || !body.estimated_cost) {\n return json({\n error:\n \"Missing required fields: claim_id, repair_type, estimated_cost\",\n }, 400);\n }\n\n const orders = await getWorkOrders();\n const existing = orders.find((o) => o.claim_id === body.claim_id);\n if (existing) {\n return json({\n error: \"Work order already exists for this claim\",\n work_order_id: existing.work_order_id,\n }, 409);\n }\n\n const work_order_id = generateWorkOrderId();\n const now = new Date().toISOString();\n\n // Auto-assign first available provider for the zone\n const newOrder: WorkOrder = {\n work_order_id,\n claim_id: body.claim_id,\n provider_id: body.provider_id || \"PRV-001\",\n provider_name: body.provider_name || \"AquaFix Madrid S.L.\",\n status: \"assigned\",\n repair_type: body.repair_type,\n address: body.address || {},\n description: body.description || \"\",\n estimated_cost: body.estimated_cost,\n actual_cost: null,\n target_sla_hours: body.target_sla_hours || 48,\n scheduled_date: body.scheduled_date || null,\n scheduled_time_slot: body.scheduled_time_slot || null,\n assigned_at: now,\n started_at: null,\n completed_at: null,\n completion_notes: null,\n materials_used: null,\n after_photos: null,\n invoice_submitted: false,\n invoice_amount: null,\n invoice_submitted_at: null,\n created_at: now,\n updated_at: now,\n };\n\n orders.push(newOrder);\n await saveWorkOrders(orders);\n\n return json({\n status: \"CREATED\",\n work_order_id,\n provider_id: newOrder.provider_id,\n provider_name: newOrder.provider_name,\n scheduled_date: newOrder.scheduled_date,\n created_at: now,\n }, 201);\n } catch (err: any) {\n return json({ error: err.message || \"Invalid JSON\" }, 400);\n }\n }\n\n // ─────────────────────────────────────────\n // PATCH /servicenow/work-orders/:id/schedule\n // Body: { scheduled_date, scheduled_time_slot }\n // ─────────────────────────────────────────\n if (\n req.method === \"PATCH\" &&\n parts[0] === \"servicenow\" &&\n parts[1] === \"work-orders\" &&\n parts[3] === \"schedule\"\n ) {\n try {\n const body = await req.json();\n const orders = await getWorkOrders();\n const index = orders.findIndex((o) => o.work_order_id === parts[2]);\n if (index === -1) return json({ error: \"Work order not found\" }, 404);\n\n orders[index].scheduled_date = body.scheduled_date;\n orders[index].scheduled_time_slot = body.scheduled_time_slot;\n orders[index].status = \"scheduled\";\n orders[index].updated_at = new Date().toISOString();\n\n await saveWorkOrders(orders);\n return json({ status: \"SCHEDULED\", work_order: orders[index] });\n } catch (err: any) {\n return json({ error: err.message || \"Invalid JSON\" }, 400);\n }\n }\n\n // ─────────────────────────────────────────\n // PATCH /servicenow/work-orders/:id/complete\n // Body: { actual_cost, completion_notes, materials_used, after_photos }\n // This simulates provider marking job complete in ServiceNow\n // ─────────────────────────────────────────\n if (\n req.method === \"PATCH\" &&\n parts[0] === \"servicenow\" &&\n parts[1] === \"work-orders\" &&\n parts[3] === \"complete\"\n ) {\n try {\n const body = await req.json();\n const orders = await getWorkOrders();\n const index = orders.findIndex((o) => o.work_order_id === parts[2]);\n if (index === -1) return json({ error: \"Work order not found\" }, 404);\n\n const now = new Date().toISOString();\n orders[index].status = \"completed\";\n orders[index].actual_cost = body.actual_cost ??\n orders[index].estimated_cost;\n orders[index].completion_notes = body.completion_notes || null;\n orders[index].materials_used = body.materials_used || [];\n orders[index].after_photos = body.after_photos || [];\n orders[index].completed_at = now;\n orders[index].updated_at = now;\n\n await saveWorkOrders(orders);\n\n return json({\n status: \"COMPLETED\",\n work_order_id: parts[2],\n actual_cost: orders[index].actual_cost,\n completed_at: now,\n work_order: orders[index],\n });\n } catch (err: any) {\n return json({ error: err.message || \"Invalid JSON\" }, 400);\n }\n }\n\n // ─────────────────────────────────────────\n // POST /servicenow/work-orders/:id/invoice\n // Body: { invoice_amount }\n // Provider submits invoice\n // ─────────────────────────────────────────\n if (\n req.method === \"POST\" &&\n parts[0] === \"servicenow\" &&\n parts[1] === \"work-orders\" &&\n parts[3] === \"invoice\"\n ) {\n try {\n const body = await req.json();\n const orders = await getWorkOrders();\n const index = orders.findIndex((o) => o.work_order_id === parts[2]);\n if (index === -1) return json({ error: \"Work order not found\" }, 404);\n\n const now = new Date().toISOString();\n orders[index].invoice_submitted = true;\n orders[index].invoice_amount = body.invoice_amount;\n orders[index].invoice_submitted_at = now;\n orders[index].updated_at = now;\n\n const variance_pct =\n ((body.invoice_amount - orders[index].estimated_cost) /\n orders[index].estimated_cost) *\n 100;\n\n await saveWorkOrders(orders);\n\n return json({\n status: \"INVOICE_RECEIVED\",\n work_order_id: parts[2],\n invoice_amount: body.invoice_amount,\n estimated_cost: orders[index].estimated_cost,\n variance_pct: Math.round(variance_pct * 100) / 100,\n within_tolerance: Math.abs(variance_pct) <= 10,\n submitted_at: now,\n });\n } catch (err: any) {\n return json({ error: err.message || \"Invalid JSON\" }, 400);\n }\n }\n\n // ─────────────────────────────────────────\n // DELETE /servicenow/reset — clear all work orders\n // ─────────────────────────────────────────\n if (req.method === \"DELETE\" && path.endsWith(\"/servicenow/reset\")) {\n await saveWorkOrders([]);\n return json({ status: \"reset\" });\n }\n\n return new Response(\"Not Found\", { status: 404 });\n}\n\nfunction json(data: unknown, status = 200): Response {\n return new Response(JSON.stringify(data, null, 2), {\n status,\n headers: { \"Content-Type\": \"application/json\" },\n });\n}","label",[129],"29a52dae-1d7c-11f1-9400-42dde27851f2",["D",1773255453655],3,[28],"24d514e8-1d7b-11f1-b628-42dde27851f2","IF-claim-state.ts","43d90d1e-1d7a-11f1-9ee8-42dde27851f2",9,["D",1773255016125],"// @valtown/http\n// InsuranceFlow — Claim State Store\n// Tracks full claim lifecycle stage by stage for real-time UI polling\n\nimport { blob } from \"https://esm.town/v/std/blob\";\n\nconst KEY = \"insuranceflow_claims\";\n\ntype Stage = {\n stage_number: number;\n stage_name: string;\n status: \"pending\" | \"in_progress\" | \"completed\" | \"failed\" | \"skipped\";\n started_at?: string;\n completed_at?: string;\n actor: \"ai\" | \"human\" | \"customer\" | \"system\";\n data: Record;\n};\n\ntype Claim = {\n claim_id: string;\n policy_id: string;\n applicant_name: string;\n email: string;\n phone: string;\n salesforce_case_id: string | null;\n current_stage: number;\n overall_status:\n | \"fnol_received\"\n | \"assessment_call\"\n | \"evidence_requested\"\n | \"evidence_received\"\n | \"evidence_validated\"\n | \"adjuster_assigned\"\n | \"inspection_scheduled\"\n | \"report_received\"\n | \"repair_authorized\"\n | \"repair_scheduled\"\n | \"repair_in_progress\"\n | \"repair_completed\"\n | \"invoice_received\"\n | \"payment_processed\"\n | \"closed\"\n | \"escalated\";\n damage_type: string;\n damage_location: string;\n incident_date: string;\n address: Record;\n adjuster_id: string | null;\n provider_id: string | null;\n servicenow_work_order_id: string | null;\n estimated_cost: number | null;\n actual_cost: number | null;\n nps_score: number | null;\n created_at: string;\n updated_at: string;\n stages: Stage[];\n};\n\nasync function getClaims(): Promise {\n const raw = await blob.getJSON(KEY);\n return Array.isArray(raw) ? raw : [];\n}\n\nasync function saveClaims(claims: Claim[]): Promise {\n await blob.setJSON(KEY, claims);\n}\n\nfunction generateClaimId(): string {\n const chars = \"ABCDEFGHJKLMNPQRSTUVWXYZ23456789\";\n let id = \"CLM-\";\n for (let i = 0; i < 7; i++) {\n id += chars[Math.floor(Math.random() * chars.length)];\n }\n return id;\n}\n\nexport default async function handler(req: Request) {\n const url = new URL(req.url);\n const path = url.pathname;\n const parts = path.split(\"/\").filter(Boolean);\n\n // ─────────────────────────────────────────\n // GET / — list all claims\n // ─────────────────────────────────────────\n if (req.method === \"GET\" && parts.length === 0) {\n const claims = await getClaims();\n return json({\n count: claims.length,\n claims: claims.map((c) => ({\n claim_id: c.claim_id,\n applicant_name: c.applicant_name,\n damage_type: c.damage_type,\n overall_status: c.overall_status,\n current_stage: c.current_stage,\n created_at: c.created_at,\n updated_at: c.updated_at,\n })),\n });\n }\n\n // ─────────────────────────────────────────\n // GET /:claim_id — get full claim\n // ─────────────────────────────────────────\n if (req.method === \"GET\" && parts.length === 1) {\n const claims = await getClaims();\n const claim = claims.find((c) => c.claim_id === parts[0]);\n if (!claim) {\n return json({ error: \"Claim not found\", claim_id: parts[0] }, 404);\n }\n return json(claim);\n }\n\n // ─────────────────────────────────────────\n // POST / — create new claim from FNOL\n // ─────────────────────────────────────────\n if (req.method === \"POST\" && parts.length === 0) {\n try {\n const body = await req.json();\n\n if (!body.policy_id || !body.applicant_name || !body.email) {\n return json({\n error: \"Missing required fields: policy_id, applicant_name, email\",\n }, 400);\n }\n\n const claims = await getClaims();\n const claim_id = generateClaimId();\n const now = new Date().toISOString();\n\n const newClaim: Claim = {\n claim_id,\n policy_id: body.policy_id,\n applicant_name: body.applicant_name,\n email: body.email,\n phone: body.phone || null,\n salesforce_case_id: body.salesforce_case_id || null,\n current_stage: 1,\n overall_status: \"fnol_received\",\n damage_type: body.damage_type || \"Unknown\",\n damage_location: body.damage_location || \"Unknown\",\n incident_date: body.incident_date || now,\n address: body.address || {},\n adjuster_id: null,\n provider_id: null,\n servicenow_work_order_id: null,\n estimated_cost: null,\n actual_cost: null,\n nps_score: null,\n created_at: now,\n updated_at: now,\n stages: [\n {\n stage_number: 1,\n stage_name: \"FNOL Received\",\n status: \"completed\",\n started_at: now,\n completed_at: now,\n actor: \"customer\",\n data: body,\n },\n ],\n };\n\n claims.push(newClaim);\n await saveClaims(claims);\n\n return json({ status: \"created\", claim_id, claim: newClaim }, 201);\n } catch (err: any) {\n return json({ error: err.message || \"Invalid JSON\" }, 400);\n }\n }\n\n // ─────────────────────────────────────────\n // PATCH /:claim_id/stage — add or update a stage\n // Body: { stage_number, stage_name, status, actor, data, overall_status? }\n // ─────────────────────────────────────────\n if (req.method === \"PATCH\" && parts.length === 2 && parts[1] === \"stage\") {\n try {\n const claim_id = parts[0];\n const body = await req.json();\n\n if (!body.stage_number || !body.status || !body.stage_name) {\n return json({\n error: \"Missing required fields: stage_number, stage_name, status\",\n }, 400);\n }\n\n const claims = await getClaims();\n const index = claims.findIndex((c) => c.claim_id === claim_id);\n if (index === -1) {\n return json({ error: \"Claim not found\", claim_id }, 404);\n }\n\n const claim = claims[index];\n const stageIndex = claim.stages.findIndex((s) =>\n s.stage_number === body.stage_number\n );\n\n const updatedStage: Stage = {\n stage_number: body.stage_number,\n stage_name: body.stage_name,\n status: body.status,\n actor: body.actor || \"ai\",\n started_at: body.status === \"in_progress\"\n ? new Date().toISOString()\n : claim.stages[stageIndex]?.started_at,\n completed_at: body.status === \"completed\" || body.status === \"failed\"\n ? new Date().toISOString()\n : undefined,\n data: body.data || {},\n };\n\n if (stageIndex === -1) {\n claim.stages.push(updatedStage);\n } else {\n claim.stages[stageIndex] = {\n ...claim.stages[stageIndex],\n ...updatedStage,\n data: { ...claim.stages[stageIndex].data, ...body.data },\n };\n }\n\n claim.current_stage = body.stage_number;\n if (body.overall_status) claim.overall_status = body.overall_status;\n if (body.adjuster_id) claim.adjuster_id = body.adjuster_id;\n if (body.provider_id) claim.provider_id = body.provider_id;\n if (body.servicenow_work_order_id) {\n claim.servicenow_work_order_id = body.servicenow_work_order_id;\n }\n if (body.estimated_cost !== undefined) {\n claim.estimated_cost = body.estimated_cost;\n }\n if (body.actual_cost !== undefined) claim.actual_cost = body.actual_cost;\n if (body.salesforce_case_id) {\n claim.salesforce_case_id = body.salesforce_case_id;\n }\n if (body.nps_score !== undefined) claim.nps_score = body.nps_score;\n claim.updated_at = new Date().toISOString();\n\n claims[index] = claim;\n await saveClaims(claims);\n\n return json({ status: \"updated\", claim });\n } catch (err: any) {\n return json({ error: err.message || \"Invalid JSON\" }, 400);\n }\n }\n\n // ─────────────────────────────────────────\n // PATCH /:claim_id — update top-level fields\n // ─────────────────────────────────────────\n if (req.method === \"PATCH\" && parts.length === 1) {\n try {\n const claim_id = parts[0];\n const body = await req.json();\n\n const claims = await getClaims();\n const index = claims.findIndex((c) => c.claim_id === claim_id);\n if (index === -1) {\n return json({ error: \"Claim not found\", claim_id }, 404);\n }\n\n claims[index] = {\n ...claims[index],\n ...body,\n claim_id: claims[index].claim_id,\n stages: claims[index].stages,\n created_at: claims[index].created_at,\n updated_at: new Date().toISOString(),\n };\n\n await saveClaims(claims);\n return json({ status: \"updated\", claim: claims[index] });\n } catch (err: any) {\n return json({ error: err.message || \"Invalid JSON\" }, 400);\n }\n }\n\n // ─────────────────────────────────────────\n // DELETE /:claim_id — delete single claim\n // ─────────────────────────────────────────\n if (req.method === \"DELETE\" && parts.length === 1) {\n const claims = await getClaims();\n const filtered = claims.filter((c) => c.claim_id !== parts[0]);\n if (filtered.length === claims.length) {\n return json({ error: \"Claim not found\" }, 404);\n }\n await saveClaims(filtered);\n return json({ status: \"deleted\", claim_id: parts[0] });\n }\n\n // ─────────────────────────────────────────\n // DELETE / — clear all claims\n // ─────────────────────────────────────────\n if (req.method === \"DELETE\" && parts.length === 0) {\n await saveClaims([]);\n return json({ status: \"cleared\" });\n }\n\n return new Response(\"Not Found\", { status: 404 });\n}\n\nfunction json(data: unknown, status = 200): Response {\n return new Response(JSON.stringify(data, null, 2), {\n status,\n headers: { \"Content-Type\": \"application/json\" },\n 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Diff · v18