[{"_1":2,"_3":-5,"_4":-5},"loaderData",{"_5":6,"_7":8,"_9":10},"actionData","errors","root",{"_181":182,"_183":184},"routes/_app.x.$handle.$name",{"_98":97,"_32":45,"_106":88,"_27":100,"_13":14,"_107":-5,"_11":108,"_109":110,"_111":112,"_113":114,"_115":116,"_20":-5,"_117":-5,"_118":-5,"_119":25,"_120":121,"_122":57,"_123":-5,"_124":-5,"_125":126},"routes/_app.x.$handle.$name.branch.$branch.version.$version.diff",{"_11":12,"_13":14,"_15":16,"_17":-5,"_18":-5},"project",{"_43":44,"_32":45,"_38":46,"_47":-5,"_48":25,"_49":50,"_51":50,"_52":-5,"_53":-5,"_18":54,"_55":31,"_56":57,"_58":-5,"_59":-5,"_60":61,"_62":63,"_64":65,"_66":67,"_68":69,"_70":-5,"_71":72,"_73":72,"_74":75,"_76":75,"_77":75,"_78":72,"_79":72,"_80":81,"_82":83,"_84":85,"_86":25},"version",25,"changes",[19],"aiChatInfo","userId",{"_20":21,"_22":23,"_24":25,"_26":25,"_27":28,"_29":28},"file",{"_30":31,"_32":28,"_33":34,"_35":37,"_38":39,"_40":14,"_41":42,"_24":25},"previous",{"_30":31,"_32":28,"_33":34,"_35":36},"deleted",false,"deletedHere","path","new-file-6226.ts","latestPath","fileId","7cd6c472-a901-11f1-8513-1607ee4eb77e","name","fileType","http","content","// Glow & Grace Salon WhatsApp bot - v24: fun human-receptionist voice, English only, glitch-proof mid-flow, context-aware Q&A.\n// Natural-language first (Groq parse layer, intent-only, never writes state).\n// All state changes stay on deterministic rails: GG-XXXX bookings, owner emails.\n// Numbered picks still work silently, but nothing asks the customer for one.\nimport { sqlite } from \"https://esm.town/v/std/sqlite\";\nimport { email } from \"https://esm.town/v/std/email\";\n\nconst SERVICES: Record = {\n \"1\": { name: \"Haircut\", kn: \"ಹೇರ್‌ಕಟ್\", price: 800 },\n \"2\": { name: \"Hair Spa\", kn: \"ಹೇರ್ ಸ್ಪಾ\", price: 1500 },\n \"3\": { name: \"Facial\", kn: \"ಫೇಶಿಯಲ್\", price: 1200 },\n \"4\": { name: \"Manicure + Pedicure\", kn: \"ಮ್ಯಾನಿಕ್ಯೂರ್ + ಪೆಡಿಕ್ಯೂರ್\", price: 1000 },\n};\nconst SLOTS: Record = { \"1\": \"11:30 AM\", \"2\": \"2:00 PM\", \"3\": \"5:30 PM\" };\n// Minutes since midnight (IST) for each slot label - used by the reminder/follow-up tick.\nconst SLOT_MINUTES: Record = { \"11:30 AM\": 690, \"2:00 PM\": 840, \"5:30 PM\": 1050 };\nconst SLOT_LIST = [\"11:30 AM\", \"2:00 PM\", \"5:30 PM\"];\n// Customers can't book a slot less than this many minutes away.\nconst LEAD_MINUTES = 15;\n\n// Demo Google review link. A real client deployment uses the salon's own\n// review URL from their Google Business Profile.\nconst GOOGLE_REVIEW_URL = \"https://www.google.com/maps/search/Glow+%26+Grace+Salon+HSR+Layout+Bengaluru\";\n\n// Twilio sandbox sender. Sandbox can only message numbers that joined it.\nconst TWILIO_FROM = \"whatsapp:+14155238886\";\nconst META_VERIFY_TOKEN = \"salonbot2026meta\";\n// Meta WhatsApp Cloud API mode activates when META_TOKEN + META_PHONE_ID are set.\n// Free-form works inside the 24h customer window; outside it we fall back to\n// the pre-approved hello_world template on the test number.\n\n// Mid-flow sessions (picking service/slot, pending confirmation) expire after\n// 45 min idle so a customer who wanders off and returns later starts clean. A\n// completed booking never expires, so cancels work whenever they send it.\nconst IDLE_RESET_MS = 45 * 60 * 1000;\n\n// ---------- message templates (natural voice first, menu as fallback) ----------\n\n// pick() adds light variation so the bot never sounds like a recording.\nconst pick = (arr: T[]): T => arr[Math.floor(Math.random() * arr.length)];\n\nconst GREETINGS = [\n `Hey there! 👋 Welcome to *Glow & Grace Salon*, HSR Layout ✨\nIn the mood for some pampering? Just tell me what - haircut, hair spa, facial, mani-pedi - and when 😊`,\n `Hi! *Glow & Grace Salon* here 💇✨\nWhat can I get you today? Haircut, hair spa, facial, mani-pedi - say what and when, I'll handle the rest 😊`,\n `Hello hello! ✨ You've reached *Glow & Grace Salon*, HSR Layout.\nTell me what you'd like and when - booking takes about ten seconds 😊`,\n];\nconst greetingMsg = () => pick(GREETINGS);\n\n// Full price list, only on explicit ask (\"menu\"/\"price\") or as the fallback\n// for messages we truly can't understand.\nconst WELCOME = `Ooh, let me show you the menu! 💅\n\n✂️ *Haircut* - ₹800\n💆 *Hair Spa* - ₹1,500\n✨ *Facial* - ₹1,200\n💅 *Mani + Pedi* - ₹1,000\n\nSee something you like? Just tell me which one and when 😊`;\n\nconst SERVICE_ASKS = [\n `Love it, treat-yourself time! 💅 What are you in the mood for - haircut, hair spa, facial, or mani-pedi?`,\n `Ooh yes! What are we doing today - haircut, hair spa, facial, or mani-pedi? 😊`,\n];\nconst serviceAskMsg = () => pick(SERVICE_ASKS);\n\nconst hairAsk = `Great instinct! For hair we do a sharp *Haircut* (₹800) or a deeply relaxing *Hair Spa* (₹1,500) - which one's calling your name? 😊`;\n\nfunction fmtSlots(slots: string[]): string {\n const w = slots.map((s) => `*${s}*`);\n if (w.length === 1) return w[0];\n return w.slice(0, -1).join(\", \") + \" or \" + w[w.length - 1];\n}\n\nconst slotAsk = (svcName: string, datePretty: string, slots: string[]) =>\n pick([\n `*${svcName}* - excellent choice 💇 ${datePretty} I've got ${fmtSlots(slots)} - which one suits you?`,\n `Ooh, *${svcName}*! ✨ ${datePretty} I can do ${fmtSlots(slots)} - what works?`,\n ]);\n\nconst slotPassedAsk = (svcName: string, slots: string[]) =>\n `Ah, we just missed that one today 😅 But your *${svcName}* can still happen at ${fmtSlots(slots)} - grab one?`;\n\nconst wrappedTodayAsk = (svcName: string, tomorrowPretty: string) =>\n `Today's all booked up! 😔 ${tomorrowPretty} though, I've got ${fmtSlots(SLOT_LIST)} for your *${svcName}* - want one of those?`;\n\nconst confirmAsk = (svcName: string, price: number, slot: string, datePretty: string) =>\n `Locking this in? 🔒 *${svcName}* on *${datePretty}* at *${slot}* - ₹${price}, pay at the salon.\nSay *yes* and it's all yours! 😊`;\n\nconst confirmMoveAsk = (serviceName: string, id: string, slot: string, datePretty: string) =>\n `Easy! Move your *${serviceName}* (${id}) to *${slot}* on *${datePretty}*?\nSay *yes* and consider it done 😊`;\n\nconst rescheduleAskNatural = (serviceName: string, slot: string, datePretty: string) =>\n `No worries at all! Your *${serviceName}* is at *${slot}* on ${datePretty}. When works better? 😊`;\n\nconst cancelAskNatural = (serviceName: string, slot: string, datePretty: string, id: string) =>\n `Just double-checking - cancel your *${serviceName}* at *${slot}* on ${datePretty} (${id})?\nSay *yes* to cancel, *no* to keep it 😊`;\n\nconst pendingDropped = `All good, dropped it! What else can I do for you? 😊`;\nconst confirmNudge = `Just a *yes* to lock it in, or *no* to drop it 😊`;\n\nconst noBookingFound = `Hmm, I can't find an active booking on this number 🤔 Want to make one? Just tell me what and when!`;\n\nconst slotMenu = (s: { name: string; price: number }) =>\n `*${s.name}*, nice pick! (₹${s.price}) 💇\nWhat time works today - ${fmtSlots(SLOT_LIST)}? Just say a time, or \"morning\", \"afternoon\", \"evening\" 😊`;\n\nconst rescheduleMenu = (serviceName: string, id: string) =>\n `No problem! Let's move your *${serviceName}* (${id}) 😊\nWhen works better? Today I have ${fmtSlots(SLOT_LIST)} - or tell me another day and time.`;\n\nconst confirmation = (s: { name: string }, slot: string, dateStr: string, id: string) =>\n `You're booked! 🎉 *${s.name}*, ${slot} on ${dateStr}.\n\nBooking ID: *${id}*\n📍 Glow & Grace Salon, 27th Main, HSR Layout\nPay at the salon, just show this message at the counter.\n\nI'll ping you a reminder before your slot ⏰ Need to move or cancel? Just text me!`;\n\nconst rescheduled = (serviceName: string, slot: string, dateStr: string, id: string) =>\n `Done, moved! ✅ Your *${serviceName}* is now at *${slot}* on ${dateStr}.\nBooking ID stays *${id}* - I'll remind you before the new slot ⏰`;\n\nconst reminderMsg = (serviceName: string, slot: string, id: string) =>\n `⏰ Quick reminder! Your *${serviceName}* at Glow & Grace Salon is today at *${slot}*.\n\nBooking ID: *${id}*\n📍 27th Main, HSR Layout\nSee you soon! ✨ Need to move or cancel? Just text me 😊`;\n\nconst followupMsg = (serviceName: string) =>\n `Hey! How was your *${serviceName}* at Glow & Grace today? 💇\nRate your visit from *1* (meh) to *5* (loved it!) - one number is all it takes 😊`;\n\nconst reviewNudge = `Yay, so glad you loved it! 💛\nIf you've got 30 seconds, a Google review would honestly make our day:\n${GOOGLE_REVIEW_URL}`;\n\nconst serviceRecovery = `Thank you for telling us - and we're really sorry it wasn't great 🙁\nOur team will reach out shortly to make it right. 🙏`;\n\nconst HANDOFF = `Good question! That's a bit beyond me, so our team will jump in and reply shortly 🙋\nMeanwhile, I can get you booked in a flash - just say the service and time, or type *menu* for prices 😊`;\n\nconst CANCEL = (id: string) =>\n `Done, your booking ${id} is cancelled ✅\nHope to see you another time! 🙏`;\n\n\nfunction twiml(msg: string): Response {\n const esc = msg.replace(/&/g, \"&\").replace(//g, \">\");\n return new Response(\n `${esc}`,\n { headers: { \"Content-Type\": \"text/xml\" } },\n );\n}\n\nfunction istNow(): { dateStr: string; mins: number; pretty: string } {\n const fmt = new Intl.DateTimeFormat(\"en-GB\", {\n timeZone: \"Asia/Kolkata\", year: \"numeric\", month: \"2-digit\", day: \"2-digit\",\n hour: \"2-digit\", minute: \"2-digit\", hour12: false,\n });\n const p = fmt.formatToParts(new Date());\n const g = (t: string) => p.find((x) => x.type === t)?.value || \"0\";\n const h = parseInt(g(\"hour\")) % 24;\n return {\n dateStr: `${g(\"year\")}-${g(\"month\")}-${g(\"day\")}`,\n mins: h * 60 + parseInt(g(\"minute\")),\n pretty: new Intl.DateTimeFormat(\"en-IN\", {\n weekday: \"long\", day: \"numeric\", month: \"long\", timeZone: \"Asia/Kolkata\",\n }).format(new Date()),\n };\n}\n\n// ---------- deterministic date/slot helpers (no AI involved in these) ----------\n\nfunction isoAddDays(iso: string, n: number): string {\n const [y, m, d] = iso.split(\"-\").map(Number);\n return new Date(Date.UTC(y, m - 1, d + n)).toISOString().slice(0, 10);\n}\nfunction prettyDate(iso: string, fallback = \"\"): string {\n if (!/^\\d{4}-\\d{2}-\\d{2}$/.test(iso || \"\")) return fallback;\n const [y, m, d] = iso.split(\"-\").map(Number);\n return new Intl.DateTimeFormat(\"en-IN\", {\n weekday: \"long\", day: \"numeric\", month: \"long\", timeZone: \"UTC\",\n }).format(new Date(Date.UTC(y, m - 1, d)));\n}\n// Resolve the parser's date token to an ISO date. null = not mentioned.\n// Past dates clamp to today; anything beyond 7 days out is rejected (null).\nfunction resolveDateISO(d: string | null, today: string): string | null {\n if (!d) return null;\n if (d === \"today\") return today;\n if (d === \"tomorrow\") return isoAddDays(today, 1);\n if (d === \"weekend\") {\n const [y, m, dd] = today.split(\"-\").map(Number);\n const dow = new Date(Date.UTC(y, m - 1, dd)).getUTCDay(); // 0 Sun .. 6 Sat\n return isoAddDays(today, (6 - dow + 7) % 7); // next Saturday (today if Saturday)\n }\n if (/^\\d{4}-\\d{2}-\\d{2}$/.test(d)) {\n if (d < today) return today;\n if (d > isoAddDays(today, 7)) return null;\n return d;\n }\n return null;\n}\nfunction resolveSlotLabel(t: string | null): string | null {\n if (!t) return null;\n const map: Record = {\n morning: \"11:30 AM\", afternoon: \"2:00 PM\", evening: \"5:30 PM\",\n \"11:30\": \"11:30 AM\", \"14:00\": \"2:00 PM\", \"17:30\": \"5:30 PM\",\n \"11:30 AM\": \"11:30 AM\", \"2:00 PM\": \"2:00 PM\", \"5:30 PM\": \"5:30 PM\",\n };\n return map[t] || null;\n}\nfunction slotsForDate(dateISO: string, now: { dateStr: string; mins: number }): string[] {\n if (dateISO !== now.dateStr) return SLOT_LIST.slice();\n return SLOT_LIST.filter((s) => SLOT_MINUTES[s] > now.mins + LEAD_MINUTES);\n}\nfunction slotStillOpen(slot: string, dateISO: string, now: { dateStr: string; mins: number }): boolean {\n return dateISO !== now.dateStr || SLOT_MINUTES[slot] > now.mins + LEAD_MINUTES;\n}\n\nconst YES_RE = /^(y|yea|yeah|yep|yup|yes|sure|ok|okay|okk|confirm|confirmed|done|book it|lock it|haan|ha|han|ಹೌದು|ಸರಿ|ಓಕೆ)\\b/;\nconst NO_RE = /^(n|no|nope|nah|not now|no thanks|ಬೇಡ|ಬೇಡಾ|ಇಲ್ಲ|wait)\\b/;\n\nlet tableReady = false;\nasync function ensureTable() {\n if (tableReady) return;\n await sqlite.execute(\n `CREATE TABLE IF NOT EXISTS sessions (from_num TEXT PRIMARY KEY, step TEXT, service TEXT, updated_at INTEGER)`,\n );\n await sqlite.execute(\n `CREATE TABLE IF NOT EXISTS bookings (id TEXT, from_num TEXT, service TEXT, slot TEXT, status TEXT, created_at INTEGER)`,\n );\n // Migrations for v2 features (reschedule context, reminder/follow-up state).\n const migrations = [\n `ALTER TABLE sessions ADD COLUMN context TEXT DEFAULT ''`,\n `ALTER TABLE bookings ADD COLUMN date TEXT DEFAULT ''`,\n `ALTER TABLE bookings ADD COLUMN reminder_sent INTEGER DEFAULT 0`,\n `ALTER TABLE bookings ADD COLUMN followup_sent INTEGER DEFAULT 0`,\n `ALTER TABLE bookings ADD COLUMN rating INTEGER`,\n ];\n for (const m of migrations) {\n try { await sqlite.execute(m); } catch (_e) { /* column already exists */ }\n }\n tableReady = true;\n}\nasync function getSession(from: string) {\n await ensureTable();\n const r = await sqlite.execute({\n sql: `SELECT step, service, updated_at, context FROM sessions WHERE from_num = ?`,\n args: [from],\n });\n if (r.rows && r.rows.length) {\n const step = String(r.rows[0][0]);\n const service = String(r.rows[0][1] || \"\");\n const updated = Number(r.rows[0][2] || 0);\n const context = String(r.rows[0][3] || \"\");\n if ([\"await_service\", \"await_slot\", \"await_reschedule\", \"await_confirm\"].includes(step) && Date.now() - updated > IDLE_RESET_MS) {\n return { step: \"new\", service: \"\", context: \"\" };\n }\n return { step, service, context };\n }\n return { step: \"new\", service: \"\", context: \"\" };\n}\nasync function setSession(from: string, step: string, service: string, context = \"\") {\n await ensureTable();\n await sqlite.execute({\n sql: `INSERT INTO sessions (from_num, step, service, context, updated_at) VALUES (?, ?, ?, ?, ?)\n ON CONFLICT(from_num) DO UPDATE SET step=excluded.step, service=excluded.service, context=excluded.context, updated_at=excluded.updated_at`,\n args: [from, step, service, context, Date.now()],\n });\n}\nasync function saveBooking(id: string, from: string, service: string, slot: string, dateStr: string) {\n await ensureTable();\n await sqlite.execute({\n sql: `INSERT INTO bookings (id, from_num, service, slot, status, created_at, date, reminder_sent, followup_sent) VALUES (?, ?, ?, ?, 'booked', ?, ?, 0, 0)`,\n args: [id, from, service, slot, Date.now(), dateStr],\n });\n}\nasync function latestBooking(from: string): Promise<{ id: string; service: string; slot: string; date: string } | null> {\n await ensureTable();\n const r = await sqlite.execute({\n sql: `SELECT id, service, slot, date FROM bookings WHERE from_num = ? AND status = 'booked' ORDER BY created_at DESC LIMIT 1`,\n args: [from],\n });\n if (!r.rows || !r.rows.length) return null;\n return { id: String(r.rows[0][0]), service: String(r.rows[0][1]), slot: String(r.rows[0][2]), date: String(r.rows[0][3] || \"\") };\n}\nasync function cancelLatestBooking(from: string): Promise<{ id: string; service: string; slot: string } | null> {\n const row = await latestBooking(from);\n if (!row) return null;\n await sqlite.execute({ sql: `UPDATE bookings SET status = 'cancelled' WHERE id = ?`, args: [row.id] });\n return row;\n}\nasync function cancelBookingById(id: string) {\n await ensureTable();\n await sqlite.execute({ sql: `UPDATE bookings SET status = 'cancelled' WHERE id = ? AND status = 'booked'`, args: [id] });\n}\nasync function rescheduleBooking(id: string, newSlot: string, newDate: string) {\n await ensureTable();\n // Reset reminder/follow-up flags so the customer gets nudges for the NEW time.\n await sqlite.execute({\n sql: `UPDATE bookings SET slot = ?, date = COALESCE(NULLIF(?, ''), date), reminder_sent = 0, followup_sent = 0 WHERE id = ? AND status = 'booked'`,\n args: [newSlot, newDate || \"\", id],\n });\n}\n\n// Proactive WhatsApp send through the Twilio sandbox. Only possible once\n// TWILIO_ACCOUNT_SID / TWILIO_AUTH_TOKEN are set on this val. Sandbox delivers\n// only to numbers that sent the join code.\nasync function sendWhatsApp(toNum: string, body: string, tplVars?: Record, forceTemplate = false): Promise<{ ok: boolean; detail: string }> {\n const metaTok = Deno.env.get(\"META_TOKEN\");\n const metaPid = Deno.env.get(\"META_PHONE_ID\");\n if (metaTok && metaPid) {\n const digits = toNum.replace(/\\D/g, \"\");\n const metaPost = async (payload: unknown): Promise<{ ok: boolean; detail: string }> => {\n try {\n const res = await fetch(`https://graph.facebook.com/v21.0/${metaPid}/messages`, {\n method: \"POST\",\n headers: { \"Authorization\": `Bearer ${metaTok}`, \"Content-Type\": \"application/json\" },\n body: JSON.stringify(payload),\n });\n const txt = await res.text();\n if (!res.ok) return { ok: false, detail: `meta ${res.status}: ${txt.slice(0, 250)}` };\n let mid = \"\";\n try { mid = String(JSON.parse(txt)?.messages?.[0]?.id || \"\"); } catch (_e) { /* ignore */ }\n return { ok: true, detail: `sent ${mid}` };\n } catch (e) {\n return { ok: false, detail: `fetch error: ${String(e).slice(0, 150)}` };\n }\n };\n const tpl = { messaging_product: \"whatsapp\", to: digits, type: \"template\", template: { name: \"hello_world\", language: { code: \"en_US\" } } };\n if (forceTemplate) return await metaPost(tpl);\n const t = await metaPost({ messaging_product: \"whatsapp\", recipient_type: \"individual\", to: digits, type: \"text\", text: { preview_url: true, body } });\n if (!t.ok && /1310|1320|131047|131026/.test(t.detail)) return await metaPost(tpl);\n return t;\n }\n const sid = Deno.env.get(\"TWILIO_ACCOUNT_SID\");\n const tok = Deno.env.get(\"TWILIO_AUTH_TOKEN\");\n if (!sid || !tok) return { ok: false, detail: \"twilio env vars missing\" };\n const to = toNum.startsWith(\"whatsapp:\") ? toNum : `whatsapp:${toNum}`;\n // New Twilio trial accounts require a Twilio-provided template (ContentSid)\n // for business-initiated messages. Trial template: Appointment Reminders\n // \"Your appointment is coming up on {{1}} at {{2}}...\" (1=date, 2=time).\n // Free-form is only allowed inside a customer-initiated 24h window; if a\n // free-form attempt is rejected with 21654, retry as the template.\n const contentSid = Deno.env.get(\"TWILIO_CONTENT_SID\");\n const attempt = async (params: Record): Promise<{ ok: boolean; detail: string }> => {\n try {\n const res = await fetch(`https://api.twilio.com/2010-04-01/Accounts/${sid}/Messages.json`, {\n method: \"POST\",\n headers: {\n \"Authorization\": \"Basic \" + btoa(`${sid}:${tok}`),\n \"Content-Type\": \"application/x-www-form-urlencoded\",\n },\n body: new URLSearchParams(params).toString(),\n });\n const txt = await res.text();\n if (!res.ok) return { ok: false, detail: `twilio ${res.status}: ${txt.slice(0, 250)}` };\n let msid = \"\";\n try { msid = String(JSON.parse(txt).sid || \"\"); } catch (_e) { /* ignore */ }\n return { ok: true, detail: `sent ${msid}` };\n } catch (e) {\n return { ok: false, detail: `fetch error: ${String(e).slice(0, 150)}` };\n }\n };\n if (contentSid && (forceTemplate || tplVars)) {\n return await attempt({ To: to, From: TWILIO_FROM, ContentSid: contentSid, ContentVariables: JSON.stringify(tplVars || { \"1\": body }) });\n }\n const r = await attempt({ To: to, From: TWILIO_FROM, Body: body });\n if (!r.ok && r.detail.includes(\"21654\") && contentSid) {\n return await attempt({ To: to, From: TWILIO_FROM, ContentSid: contentSid, ContentVariables: JSON.stringify(tplVars || { \"1\": body }) });\n }\n return r;\n}\n\n// Scheduled tick (called by the interval val + manually via ?tick=). Sends due\n// reminders a few hours before the slot and post-visit feedback requests ~1h\n// after it. Idempotent via reminder_sent / followup_sent flags.\nasync function runTick(): Promise[]> {\n await ensureTable();\n const now = istNow();\n const r = await sqlite.execute({\n sql: `SELECT id, from_num, service, slot, reminder_sent, followup_sent FROM bookings WHERE status = 'booked' AND date = ?`,\n args: [now.dateStr],\n });\n const out: Record[] = [];\n for (const row of r.rows || []) {\n const [id, fromNum, service, slot] = [String(row[0]), String(row[1]), String(row[2]), String(row[3])];\n const remSent = Number(row[4] || 0);\n const fupSent = Number(row[5] || 0);\n const slotMins = SLOT_MINUTES[slot];\n if (slotMins === undefined) continue;\n const diff = slotMins - now.mins; // minutes until the slot (negative = past)\n if (!remSent && diff <= 150 && diff > -300) {\n const s = await sendWhatsApp(fromNum, reminderMsg(service, slot, id), { \"1\": now.pretty, \"2\": slot }, true);\n if (s.ok) await sqlite.execute({ sql: `UPDATE bookings SET reminder_sent = 1 WHERE id = ?`, args: [id] });\n out.push({ id, action: \"reminder\", ...s });\n }\n if (!fupSent && -diff >= 30 && -diff <= 720) {\n const s = await sendWhatsApp(fromNum, followupMsg(service), { \"1\": now.pretty, \"2\": slot });\n if (s.ok) {\n await sqlite.execute({ sql: `UPDATE bookings SET followup_sent = 1 WHERE id = ?`, args: [id] });\n await setSession(fromNum, \"feedback\", service, id);\n }\n out.push({ id, action: \"followup\", ...s });\n }\n }\n return out;\n}\n\n// ---------- AI layer #1: Q&A phrasing (answers questions, never touches state) ----------\n\nconst AI_SYSTEM = `You are the WhatsApp receptionist for Glow & Grace Salon, HSR Layout, Bengaluru - warm, fun and human, like the friendliest front-desk person at a real salon who genuinely loves their job. Answer ONLY from this real salon data:\n- Services and prices: Haircut Rs.800, Hair Spa Rs.1500, Facial Rs.1200, Manicure + Pedicure Rs.1000\n- Slots every day: 11:30 AM, 2:00 PM, 5:30 PM. Bookings can be made up to 7 days ahead.\n- Hours: 10 AM to 7 PM. Address: Glow & Grace Salon, 27th Main, HSR Layout.\n- Payment at the salon. Customers book by simply saying the service and time in their own words (like \"haircut tomorrow evening\") - the bot confirms before anything is booked. The salon sends a reminder before the appointment and asks for a rating after the visit.\n\nSTRICT RULES:\n1. Never invent a price, service, slot, discount, timing, or policy. If the answer is not in the data above, reply with exactly one word: HANDOFF\n2. Questions about booking, prices, timings, slots, location, hours, payment, reminders, or rescheduling ARE answerable from the data - answer them, do not hand off.\n3. ALWAYS reply in English, whatever language the customer writes in. Keep it short: 1-3 sentences, WhatsApp style.\n4. Sound like a real person texting, not a menu or a form: warm, playful, natural. At most one emoji per message, and only if it fits.\n5. If the customer wants to book, tell them they can just say what they want and when - no menus or numbers needed.\n6. Anything not covered by the data (other services like bridal/makeup, product brands, hair advice, complaints, staff questions) is exactly: HANDOFF\n7. NEVER confirm, modify, reschedule, or cancel a booking yourself. Booking changes happen only through the bot's own confirmation step.`;\n\n\nasync function aiReply(userText: string): Promise {\n const key = Deno.env.get(\"GROQ_API_KEY\");\n if (!key) return null;\n try {\n const ctrl = new AbortController();\n const timer = setTimeout(() => ctrl.abort(), 8000);\n const res = await fetch(\"https://api.groq.com/openai/v1/chat/completions\", {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${key}`,\n \"Content-Type\": \"application/json\",\n \"User-Agent\": \"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 Chrome/120 Safari/537.36\",\n },\n body: JSON.stringify({\n model: \"openai/gpt-oss-120b\",\n reasoning_effort: \"low\",\n temperature: 0.3,\n max_completion_tokens: 400,\n messages: [\n { role: \"system\", content: AI_SYSTEM },\n { role: \"user\", content: userText },\n ],\n }),\n signal: ctrl.signal,\n });\n clearTimeout(timer);\n if (!res.ok) return null;\n const j = await res.json();\n let txt = String(j?.choices?.[0]?.message?.content || \"\").trim();\n txt = txt.replace(/\\*\\*/g, \"*\"); // WhatsApp bold uses single asterisks\n return txt || null;\n } catch (_e) {\n return null;\n }\n}\n\n// ---------- AI layer #2: intent parser. READ-ONLY: it classifies a message,\n// deterministic code below validates and executes every state change. ----------\n\ninterface ParsedMsg {\n intent: \"book\" | \"reschedule\" | \"cancel\" | \"query\" | \"greeting\" | \"other\";\n service: string | null; // haircut | hair_spa | facial | mani_pedi | hair_unspecified\n time: string | null; // morning | afternoon | evening | 11:30 | 14:00 | 17:30\n date: string | null; // today | tomorrow | weekend | YYYY-MM-DD\n}\n\nconst VALID_INTENTS = [\"book\", \"reschedule\", \"cancel\", \"query\", \"greeting\", \"other\"];\nconst VALID_SERVICES = [\"haircut\", \"hair_spa\", \"facial\", \"mani_pedi\", \"hair_unspecified\"];\n\nasync function parseMessage(userText: string, now: { dateStr: string; pretty: string }): Promise {\n const key = Deno.env.get(\"GROQ_API_KEY\");\n if (!key) return null;\n const system = `You are the intent parser for a WhatsApp salon booking bot (Glow & Grace Salon, Bengaluru). Today is ${now.pretty} (${now.dateStr}), timezone IST.\n\nExtract booking intent from the customer's message. The customer may write in English, Kannada (script or romanized), Hindi, or a mix. Reply with ONLY a JSON object, no markdown, no explanation:\n{\"intent\":\"book|reschedule|cancel|query|greeting|other\",\"service\":\"haircut|hair_spa|facial|mani_pedi|hair_unspecified|null\",\"time\":\"morning|afternoon|evening|11:30|14:00|17:30|null\",\"date\":\"today|tomorrow|weekend|YYYY-MM-DD|null\"}\n\nRules:\n- intent: book = wants a new appointment. reschedule = move/change an EXISTING booking. cancel = cancel an existing booking. query = asks a question (price, hours, location, policies, what services you offer). greeting = ONLY hi/hello/namaste with no request. other = anything else.\n- service: haircut, hair_spa (hair spa or hair treatment), facial, mani_pedi (manicure, pedicure, nails). If they want something for hair without specifics (\"something for my hair\"), use hair_unspecified.\n- time: use the band (morning/afternoon/evening) when the customer gives a band (\"evening\", \"after lunch\", \"morning\"). Use \"11:30\", \"14:00\" or \"17:30\" only for specific times - map to the nearest of these three.\n- date: resolve relative words using today above. \"this weekend\" or \"weekend\" = weekend. A specific day (\"Sunday\", \"on the 7th\") = its YYYY-MM-DD.\n- Only extract what the message actually says. Use null when absent.`;\n try {\n const ctrl = new AbortController();\n const timer = setTimeout(() => ctrl.abort(), 8000);\n const res = await fetch(\"https://api.groq.com/openai/v1/chat/completions\", {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${key}`,\n \"Content-Type\": \"application/json\",\n \"User-Agent\": \"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 Chrome/120 Safari/537.36\",\n },\n body: JSON.stringify({\n model: \"openai/gpt-oss-120b\",\n reasoning_effort: \"low\",\n temperature: 0,\n max_completion_tokens: 150,\n messages: [\n { role: \"system\", content: system },\n { role: \"user\", content: userText },\n ],\n }),\n signal: ctrl.signal,\n });\n clearTimeout(timer);\n if (!res.ok) return null;\n const j = await res.json();\n const txt = String(j?.choices?.[0]?.message?.content || \"\");\n const m = txt.match(/\\{[\\s\\S]*\\}/);\n if (!m) return null;\n const p = JSON.parse(m[0]);\n const intent = VALID_INTENTS.includes(p.intent) ? p.intent : \"other\";\n const service = VALID_SERVICES.includes(p.service) ? p.service : null;\n const time = typeof p.time === \"string\" && resolveSlotLabel(p.time) ? p.time : null;\n let date: string | null = null;\n if ([\"today\", \"tomorrow\", \"weekend\"].includes(p.date)) date = p.date;\n else if (typeof p.date === \"string\" && /^\\d{4}-\\d{2}-\\d{2}$/.test(p.date)) date = p.date;\n return { intent, service, time, date } as ParsedMsg;\n } catch (_e) {\n return null;\n }\n}\n\nfunction mapParsedService(s: string | null): string | null {\n if (!s) return null;\n const m: Record = { haircut: \"1\", hair_spa: \"2\", facial: \"3\", mani_pedi: \"4\", hair_unspecified: \"hair_any\" };\n return m[s] || null;\n}\n\n// Deterministic regex fallback so basic natural language still works if Groq\n// is down or times out.\nfunction regexParse(b: string): ParsedMsg | null {\n let service: string | null = null;\n if (/hair\\s*cut|haircut|ಹೇರ್‌?ಕಟ್/.test(b)) service = \"haircut\";\n else if (/hair\\s*spa|ಹೇರ್ ಸ್ಪಾ/.test(b)) service = \"hair_spa\";\n else if (/facial|ಫೇಶಿಯಲ್/.test(b)) service = \"facial\";\n else if (/mani|pedi|ಮ್ಯಾನಿಕ್ಯೂರ್|ಪೆಡಿಕ್ಯೂರ್/.test(b)) service = \"mani_pedi\";\n else if (/\\bhair\\b/.test(b)) service = \"hair_unspecified\";\n let time: string | null = null;\n if (/morning|ಬೆಳಿಗ್ಗೆ/.test(b)) time = \"morning\";\n else if (/afternoon|ಮಧ್ಯಾಹ್ನ/.test(b)) time = \"afternoon\";\n else if (/evening|tonight|ಸಂಜೆ/.test(b)) time = \"evening\";\n else if (/11[:. ]?30/.test(b)) time = \"11:30\";\n else if (/\\b(2|14)[:. ]?00|\\b2\\s?pm\\b/.test(b)) time = \"14:00\";\n else if (/5[:. ]?30|\\b5[:.]\\d2\\s?pm\\b/.test(b)) time = \"17:30\";\n let date: string | null = null;\n if (/tomorrow|ನಾಳೆ/.test(b)) date = \"tomorrow\";\n else if (/weekend|ವಾರಾಂತ್ಯ/.test(b)) date = \"weekend\";\n else if (/today|tonight|ಇವತ್ತು|ಇಂದು/.test(b)) date = \"today\";\n if (/cancel|ರದ್ದು/.test(b)) return { intent: \"cancel\", service: null, time: null, date: null };\n if (/reschedule|move|shift|postpone|change my|ಬದಲಾಯಿಸಿ/.test(b)) return { intent: \"reschedule\", service, time, date };\n if (service || time || /book|appointment|slot|ಬುಕ್|ಅಪಾಯಿಂಟ/.test(b)) return { intent: \"book\", service, time, date };\n return null;\n}\n\nasync function notifyOwner(subject: string, text: string) {\n try {\n await email({ subject, text });\n } catch (_e) { /* best effort */ }\n}\n\nexport default async function (req: Request): Promise {\n if (req.method !== \"POST\") {\n const u = new URL(req.url);\n // Meta webhook subscription handshake\n if (u.searchParams.get(\"hub.mode\") === \"subscribe\") {\n if (u.searchParams.get(\"hub.verify_token\") === META_VERIFY_TOKEN) {\n return new Response(u.searchParams.get(\"hub.challenge\") || \"\", { headers: { \"Content-Type\": \"text/plain\" } });\n }\n return new Response(\"forbidden\", { status: 403 });\n }\n if (u.searchParams.get(\"debug\") === \"salonbot2026\") {\n try {\n await ensureTable();\n const s = await sqlite.execute(`SELECT from_num, step, service, context, updated_at FROM sessions`);\n const b = await sqlite.execute(`SELECT id, from_num, service, slot, date, status, reminder_sent, followup_sent, rating, created_at FROM bookings ORDER BY created_at DESC LIMIT 50`);\n return Response.json({ now_ist: istNow(), sessions: s.rows, bookings: b.rows });\n } catch (e) { return Response.json({ error: String(e) }); }\n }\n if (u.searchParams.get(\"setfeedback\") === \"salonbot2026\") {\n // Debug-only test hook: simulate a delivered post-visit message.\n const f = u.searchParams.get(\"from\") || \"\";\n const svc = u.searchParams.get(\"service\") || \"\";\n const bid = u.searchParams.get(\"id\") || \"\";\n await setSession(f, \"feedback\", svc, bid);\n return Response.json({ ok: true, set: [f, \"feedback\", svc, bid] });\n }\n if (u.searchParams.get(\"tick\") === \"salonbot2026\") {\n try {\n const results = await runTick();\n return Response.json({ ok: true, now_ist: istNow(), actions: results });\n } catch (e) { return Response.json({ ok: false, error: String(e) }); }\n }\n return new Response(\"salon bot ok\");\n }\n let metaMode = false;\n try {\n const ct = req.headers.get(\"content-type\") || \"\";\n let from = \"unknown\";\n let bodyRaw = \"\";\n if (ct.includes(\"application/json\")) {\n metaMode = true;\n const payload = await req.json();\n const msg = payload?.entry?.[0]?.changes?.[0]?.value?.messages?.[0];\n if (!msg) return Response.json({ ok: true, ignored: true }); // statuses etc\n from = (\"whatsapp:+\" + String(msg.from)).replace(/\\s+/g, \"\");\n bodyRaw = String(msg?.text?.body || \"\").trim();\n } else {\n const form = await req.formData();\n from = String(form.get(\"From\") || \"unknown\").replace(/\\s+/g, \"\");\n bodyRaw = String(form.get(\"Body\") || \"\").trim();\n }\n const fromPretty = from.replace(\"whatsapp:\", \"\");\n const body = bodyRaw.toLowerCase();\n const now = istNow();\n\n const sess = await getSession(from);\n let reply: string;\n let next = { step: sess.step, service: sess.service, context: sess.context };\n\n // Shared piece: offer slots for a chosen service + date, jumping to\n // tomorrow when today is wrapped. Returns reply text + session update.\n const offerSlots = (svcKey: string, dateISO: string): { reply: string; next: { step: string; service: string; context: string } } => {\n const svc = SERVICES[svcKey];\n let d = dateISO;\n let slots = slotsForDate(d, now);\n if (!slots.length) {\n d = isoAddDays(now.dateStr, 1);\n slots = SLOT_LIST.slice();\n return {\n reply: wrappedTodayAsk(svc.name, prettyDate(d)),\n next: { step: \"await_slot\", service: svcKey, context: d },\n };\n }\n return {\n reply: slotAsk(svc.name, prettyDate(d), slots),\n next: { step: \"await_slot\", service: svcKey, context: d },\n };\n };\n // Shared piece: stage a booking for customer confirmation. NOTHING is\n // written here - the booking is created only when they say yes.\n const stageBookingConfirm = (svcKey: string, slot: string, dateISO: string): { reply: string; next: { step: string; service: string; context: string } } => {\n const svc = SERVICES[svcKey];\n if (!slotStillOpen(slot, dateISO, now)) {\n const rem = slotsForDate(now.dateStr, now);\n if (rem.length) {\n return { reply: slotPassedAsk(svc.name, rem), next: { step: \"await_slot\", service: svcKey, context: now.dateStr } };\n }\n const d = isoAddDays(now.dateStr, 1);\n return { reply: wrappedTodayAsk(svc.name, prettyDate(d)), next: { step: \"await_slot\", service: svcKey, context: d } };\n }\n const pending = { a: \"book\", svc: svcKey, slot, date: dateISO };\n return {\n reply: confirmAsk(svc.name, svc.price, slot, prettyDate(dateISO)),\n next: { step: \"await_confirm\", service: \"\", context: JSON.stringify(pending) },\n };\n };\n\n if (sess.step === \"feedback\" && /^[1-5]$/.test(body)) {\n // Post-visit rating arrived (deterministic: the follow-up message asked for 1-5).\n const rating = parseInt(body);\n await ensureTable();\n await sqlite.execute({ sql: `UPDATE bookings SET rating = ?, status = 'completed' WHERE id = ?`, args: [rating, sess.context] });\n if (rating >= 4) {\n reply = reviewNudge;\n await notifyOwner(\n `⭐ Happy customer: ${rating}/5 (${sess.service})`,\n `Customer ${fromPretty} rated their ${sess.service} visit ${rating}/5 (booking ${sess.context}) and got the Google review nudge.`,\n );\n } else {\n reply = serviceRecovery;\n await notifyOwner(\n `⚠️ Unhappy customer: ${rating}/5 (${sess.service}) - reach out!`,\n `Customer ${fromPretty} rated their ${sess.service} visit ${rating}/5 (booking ${sess.context}). Service recovery: reply to them on WhatsApp soon.`,\n );\n }\n next = { step: \"new\", service: \"\", context: \"\" };\n } else if (sess.step === \"await_confirm\") {\n // The deterministic yes/no gate: every natural-language state change\n // passes through here. The AI proposed nothing; code staged it; only the\n // customer's yes executes it.\n let pending: { a?: string; svc?: string; slot?: string; date?: string; id?: string; service?: string } | null = null;\n try { pending = JSON.parse(sess.context); } catch (_e) { /* bad context */ }\n if (!pending || !pending.a) {\n reply = greetingMsg();\n next = { step: \"new\", service: \"\", context: \"\" };\n } else if (YES_RE.test(body)) {\n if (pending.a === \"book\" && pending.svc && pending.slot && pending.date) {\n const svc = SERVICES[pending.svc];\n const id = \"GG-\" + (1000 + Math.floor(Math.random() * 9000));\n await saveBooking(id, from, svc.name, pending.slot, pending.date);\n reply = confirmation(svc, pending.slot, prettyDate(pending.date), id);\n next = { step: \"booked\", service: pending.svc, context: \"\" };\n await notifyOwner(\n `💇 New booking: ${svc.name} at ${pending.slot}`,\n `New booking at Glow & Grace:\\n\\nCustomer: ${fromPretty}\\nService: ${svc.name} - Rs.${svc.price}\\nSlot: ${pending.slot} on ${prettyDate(pending.date)}\\nBooking ID: ${id}\\n\\nReply to the customer on WhatsApp if needed.`,\n );\n } else if (pending.a === \"reschedule\" && pending.id && pending.slot) {\n await rescheduleBooking(pending.id, pending.slot, pending.date || \"\");\n reply = rescheduled(String(pending.service || \"\"), pending.slot, prettyDate(String(pending.date || \"\"), now.pretty), pending.id);\n next = { step: \"booked\", service: \"\", context: \"\" };\n await notifyOwner(\n `🔄 Booking moved: ${pending.service} now at ${pending.slot}`,\n `Customer ${fromPretty} rescheduled booking ${pending.id} (${pending.service}) to ${pending.slot} on ${prettyDate(String(pending.date || \"\"), now.pretty)}.`,\n );\n } else if (pending.a === \"cancel\" && pending.id) {\n await cancelBookingById(pending.id);\n reply = CANCEL(pending.id);\n next = { step: \"new\", service: \"\", context: \"\" };\n await notifyOwner(\n `❌ Booking cancelled: ${pending.service} at ${pending.slot}`,\n `Customer ${fromPretty} cancelled booking ${pending.id} (${pending.service} at ${pending.slot}).`,\n );\n } else {\n reply = greetingMsg();\n next = { step: \"new\", service: \"\", context: \"\" };\n }\n } else if (NO_RE.test(body) || body === \"cancel\") {\n reply = pendingDropped;\n next = pending.a === \"book\" ? { step: \"new\", service: \"\", context: \"\" } : { step: \"booked\", service: \"\", context: \"\" };\n } else {\n reply = confirmNudge;\n next = { step: \"await_confirm\", service: \"\", context: sess.context };\n }\n } else if ((body === \"9\" || body === \"cancel\") && (sess.step === \"booked\" || sess.step === \"await_reschedule\")) {\n const cancelled = await cancelLatestBooking(from);\n reply = CANCEL(cancelled ? cancelled.id : \"\");\n next = { step: \"new\", service: \"\", context: \"\" };\n await notifyOwner(\n `❌ Booking cancelled${cancelled ? `: ${cancelled.service} at ${cancelled.slot}` : \"\"}`,\n `Customer ${fromPretty} cancelled booking ${cancelled ? cancelled.id : \"\"} (${cancelled ? cancelled.service : \"?\"} at ${cancelled ? cancelled.slot : \"?\"}).`,\n );\n } else if (body === \"9\" || body === \"cancel\") {\n reply = noBookingFound;\n next = { step: sess.step, service: sess.service, context: sess.context };\n } else if ((body === \"8\" || body === \"reschedule\" || body === \"change\") && sess.step === \"booked\") {\n const bk = await latestBooking(from);\n if (bk) {\n reply = rescheduleMenu(bk.service, bk.id);\n next = { step: \"await_reschedule\", service: bk.service, context: bk.id };\n } else {\n reply = noBookingFound;\n next = { step: \"new\", service: \"\", context: \"\" };\n }\n } else if (sess.step === \"await_reschedule\" && SLOTS[body]) {\n const bk = await latestBooking(from);\n if (bk && bk.id === sess.context) {\n await rescheduleBooking(bk.id, SLOTS[body], bk.date || now.dateStr);\n reply = rescheduled(bk.service, SLOTS[body], prettyDate(bk.date, now.pretty) || now.pretty, bk.id);\n next = { step: \"booked\", service: bk.service, context: \"\" };\n await notifyOwner(\n `🔄 Booking moved: ${bk.service} now at ${SLOTS[body]}`,\n `Customer ${fromPretty} rescheduled booking ${bk.id} (${bk.service}) from ${bk.slot} to ${SLOTS[body]} on ${prettyDate(bk.date, now.pretty) || now.pretty}.`,\n );\n } else {\n reply = `That booking is no longer active. Want to book fresh? Just tell me the service and time 😊`;\n next = { step: \"new\", service: \"\", context: \"\" };\n }\n } else if (body === \"8\" || body === \"reschedule\" || body === \"change\") {\n reply = noBookingFound;\n next = { step: sess.step, service: sess.service, context: sess.context };\n } else if (SERVICES[body] && sess.step !== \"await_slot\" && sess.step !== \"await_reschedule\") {\n // Numbered service pick (menu fallback path). Honors any slot/date the\n // customer already mentioned in the awaiting step.\n let partial: { slot?: string; date?: string } | null = null;\n try { partial = JSON.parse(sess.context); } catch (_e) { /* plain context */ }\n if (sess.step === \"await_service\" && partial && partial.slot) {\n const d = partial.date || now.dateStr;\n const out = stageBookingConfirm(body, partial.slot, d);\n reply = out.reply; next = out.next;\n } else {\n const d = (partial && partial.date) || now.dateStr;\n const out = offerSlots(body, d);\n reply = out.reply; next = out.next;\n }\n } else if (sess.step === \"await_slot\" && SLOTS[body] && SERVICES[sess.service]) {\n // Numbered slot pick: stage for confirmation (nothing written yet).\n const out = stageBookingConfirm(sess.service, SLOTS[body], sess.context || now.dateStr);\n reply = out.reply; next = out.next;\n } else if (/price|rate|charge|cost|eshtu|estu|ಎಷ್ಟು|ಬೆಲೆ|kitna|कितना|menu/.test(body)) {\n reply = WELCOME; next = { step: \"await_service\", service: \"\", context: \"\" };\n } else if ((/^((hi+|hello+|hey+|hai|namaste|namaskara)\\b|ಹಾಯ್|ಹಲೋ|ನಮಸ್ತೆ|ನಮಸ್ಕಾರ)/.test(body) || body.startsWith(\"join\")) && !regexParse(body)) {\n reply = greetingMsg(); next = { step: \"new\", service: \"\", context: \"\" };\n } else {\n // Natural-language front door. The parser only classifies; all state\n // changes execute through the deterministic branches below.\n const parsed = (await parseMessage(bodyRaw, now)) || regexParse(body);\n let handled = false;\n\n if (parsed) {\n let svcKey = mapParsedService(parsed.service);\n let slot = resolveSlotLabel(parsed.time);\n let dateISO = resolveDateISO(parsed.date, now.dateStr);\n // Merge anything the customer already told us earlier in the flow.\n if (sess.step === \"await_slot\" && SERVICES[sess.service]) {\n svcKey = svcKey || sess.service;\n if (!dateISO) dateISO = sess.context || now.dateStr;\n if (slot) parsed.intent = \"book\";\n } else if (sess.step === \"await_service\") {\n try {\n const p = JSON.parse(sess.context);\n if (!slot && p.slot) slot = p.slot;\n if (!dateISO && p.date) dateISO = p.date;\n } catch (_e) { /* plain context */ }\n if (svcKey && parsed.intent !== \"cancel\" && parsed.intent !== \"reschedule\") parsed.intent = \"book\";\n }\n\n if (parsed.intent === \"greeting\") {\n reply = greetingMsg(); next = { step: \"new\", service: \"\", context: \"\" };\n handled = true;\n } else if (parsed.intent === \"book\") {\n handled = true;\n if (svcKey === \"hair_any\") {\n reply = hairAsk;\n next = { step: \"await_service\", service: \"\", context: JSON.stringify({ slot, date: dateISO }) };\n } else if (svcKey && slot) {\n const out = stageBookingConfirm(svcKey, slot, dateISO || now.dateStr);\n reply = out.reply; next = out.next;\n } else if (svcKey) {\n const out = offerSlots(svcKey, dateISO || now.dateStr);\n reply = out.reply; next = out.next;\n } else {\n reply = serviceAskMsg();\n next = { step: \"await_service\", service: \"\", context: JSON.stringify({ slot, date: dateISO }) };\n }\n } else if (parsed.intent === \"reschedule\") {\n const bk = await latestBooking(from);\n handled = true;\n if (!bk) {\n reply = noBookingFound;\n next = { step: \"new\", service: \"\", context: \"\" };\n } else if (slot) {\n const d = dateISO || bk.date || now.dateStr;\n const pending = { a: \"reschedule\", id: bk.id, service: bk.service, slot, date: d };\n reply = confirmMoveAsk(bk.service, bk.id, slot, prettyDate(d));\n next = { step: \"await_confirm\", service: \"\", context: JSON.stringify(pending) };\n } else {\n reply = rescheduleAskNatural(bk.service, bk.slot, prettyDate(bk.date, now.pretty) || now.pretty);\n next = { step: \"await_reschedule\", service: bk.service, context: bk.id };\n }\n } else if (parsed.intent === \"cancel\") {\n const bk = await latestBooking(from);\n handled = true;\n if (!bk) {\n reply = noBookingFound;\n next = { step: sess.step, service: sess.service, context: sess.context };\n } else {\n reply = cancelAskNatural(bk.service, bk.slot, prettyDate(bk.date, now.pretty) || now.pretty, bk.id);\n const pending = { a: \"cancel\", id: bk.id, service: bk.service, slot: bk.slot, date: bk.date };\n next = { step: \"await_confirm\", service: \"\", context: JSON.stringify(pending) };\n }\n }\n // query + other fall through to the shared Q&A / handoff below.\n }\n\n if (!handled && parsed && parsed.intent !== \"query\" && parsed.intent !== \"greeting\" &&\n (sess.step === \"await_service\" || sess.step === \"await_slot\")) {\n // Mid-flow: the customer is most likely answering the question we just\n // asked, even when the parser labels it \"other\". Extract the answer\n // deterministically; never hand off just for answering us.\n let ansSvc: string | null = null;\n if (/hair\\s*spa|\\bspa\\b|treatment/.test(body)) ansSvc = \"2\";\n else if (/hair\\s*cut|\\bcut\\b|trim/.test(body)) ansSvc = \"1\";\n else if (/facial|\\bface\\b|clean.?up/.test(body)) ansSvc = \"3\";\n else if (/mani|pedi|nail/.test(body)) ansSvc = \"4\";\n let ansSlot: string | null = null;\n if (/morning/.test(body)) ansSlot = \"11:30 AM\";\n else if (/afternoon|after lunch|\\blunch\\b/.test(body)) ansSlot = \"2:00 PM\";\n else if (/evening|tonight/.test(body)) ansSlot = \"5:30 PM\";\n else if (/11[:. ]?30/.test(body)) ansSlot = \"11:30 AM\";\n else if (/\\b2[:. ]?00\\s?(pm)?\\b/.test(body)) ansSlot = \"2:00 PM\";\n else if (/5[:. ]?30/.test(body)) ansSlot = \"5:30 PM\";\n let partial: { slot?: string; date?: string } | null = null;\n try { partial = JSON.parse(sess.context); } catch (_e) { /* plain context */ }\n\n if (sess.step === \"await_slot\" && ansSvc && ansSvc !== sess.service) {\n // Changed their mind about the service mid-pick.\n const d = resolveDateISO(parsed.date, now.dateStr) || sess.context || now.dateStr;\n const out = offerSlots(ansSvc, d);\n reply = out.reply; next = out.next; handled = true;\n } else if (sess.step === \"await_slot\" && SERVICES[sess.service] && ansSlot) {\n const out = stageBookingConfirm(sess.service, ansSlot, sess.context || now.dateStr);\n reply = out.reply; next = out.next; handled = true;\n } else if (sess.step === \"await_service\" && ansSvc) {\n const slot = resolveSlotLabel(parsed.time) || ansSlot || (partial && partial.slot) || null;\n const d = resolveDateISO(parsed.date, now.dateStr) || (partial && partial.date) || now.dateStr;\n const out = slot ? stageBookingConfirm(ansSvc, slot, d) : offerSlots(ansSvc, d);\n reply = out.reply; next = out.next; handled = true;\n } else if (sess.step === \"await_service\" && ansSlot) {\n // A time but no service - remember the time, ask the service again.\n reply = serviceAskMsg();\n next = { step: \"await_service\", service: \"\", context: JSON.stringify({ slot: ansSlot, date: (partial && partial.date) || resolveDateISO(parsed.date, now.dateStr) }) };\n handled = true;\n } else if (sess.step === \"await_service\") {\n // Unreadable answer - ask again gently, no human handoff for this.\n reply = serviceAskMsg();\n next = { step: \"await_service\", service: \"\", context: sess.context };\n handled = true;\n } else if (SERVICES[sess.service]) {\n const d = sess.context || now.dateStr;\n const rem = slotsForDate(d, now);\n reply = slotAsk(SERVICES[sess.service].name, prettyDate(d), rem.length ? rem : SLOT_LIST);\n next = { step: \"await_slot\", service: sess.service, context: sess.context };\n handled = true;\n }\n }\n\n if (!handled && parsed && parsed.intent === \"other\") {\n\n reply = HANDOFF;\n next = sess.step === \"booked\" ? { step: \"booked\", service: sess.service, context: sess.context } : { step: \"await_service\", service: \"\", context: \"\" };\n await notifyOwner(\n \"🔔 Salon bot: customer needs a human\",\n `WhatsApp ${fromPretty} asked:\\n\"${bodyRaw}\"\\n\\nReply to them on WhatsApp.`,\n );\n } else if (!handled) {\n // Question (or parser unavailable): answer warmly from real salon data,\n // hand off to a human when the answer isn't in the data.\n const hintSvc = SERVICES[sess.service] ? SERVICES[sess.service].name : \"\";\n const ai = await aiReply(hintSvc ? `(Context: the customer is mid-booking a ${hintSvc}, so \"it\" or \"this\" refers to that.) ${bodyRaw}` : bodyRaw);\n if (ai && !/HANDOFF/i.test(ai)) {\n reply = ai;\n if (sess.step === \"await_slot\" && SERVICES[sess.service]) {\n reply += `\\n\\nJust tell me a time and I'll grab it for you 😊`;\n } else if (sess.step === \"await_reschedule\") {\n reply += `\\n\\nTell me the new time and I'll move it 😊`;\n }\n next = { step: sess.step, service: sess.service, context: sess.context };\n } else {\n reply = HANDOFF;\n next = sess.step === \"booked\" ? { step: \"booked\", service: sess.service, context: sess.context } : { step: \"await_service\", service: \"\", context: \"\" };\n await notifyOwner(\n \"🔔 Salon bot: customer needs a human\",\n `WhatsApp ${fromPretty} asked:\\n\"${bodyRaw}\"\\n\\nReply to them on WhatsApp.`,\n );\n }\n }\n }\n\n await setSession(from, next.step, next.service, next.context);\n if (metaMode) {\n const s = await sendWhatsApp(from, reply);\n return Response.json({ ok: s.ok, detail: s.detail });\n }\n return twiml(reply);\n } catch (err) {\n if (metaMode) return Response.json({ ok: false, error: String(err).slice(0, 200) });\n return twiml(\"Oops, my bad - something glitched on our side 😅 Try that again?\");\n }\n}\n","// Glow & Grace Salon WhatsApp bot - v25: human-receptionist voice carried by words, not emojis. English only, glitch-proof mid-flow.\n// Natural-language first (Groq parse layer, intent-only, never writes state).\n// All state changes stay on deterministic rails: GG-XXXX bookings, owner emails.\n// Numbered picks still work silently, but nothing asks the customer for one.\nimport { sqlite } from \"https://esm.town/v/std/sqlite\";\nimport { email } from \"https://esm.town/v/std/email\";\n\nconst SERVICES: Record = {\n \"1\": { name: \"Haircut\", kn: \"ಹೇರ್‌ಕಟ್\", price: 800 },\n \"2\": { name: \"Hair Spa\", kn: \"ಹೇರ್ ಸ್ಪಾ\", price: 1500 },\n \"3\": { name: \"Facial\", kn: \"ಫೇಶಿಯಲ್\", price: 1200 },\n \"4\": { name: \"Manicure + Pedicure\", kn: \"ಮ್ಯಾನಿಕ್ಯೂರ್ + ಪೆಡಿಕ್ಯೂರ್\", price: 1000 },\n};\nconst SLOTS: Record = { \"1\": \"11:30 AM\", \"2\": \"2:00 PM\", \"3\": \"5:30 PM\" };\n// Minutes since midnight (IST) for each slot label - used by the reminder/follow-up tick.\nconst SLOT_MINUTES: Record = { \"11:30 AM\": 690, \"2:00 PM\": 840, \"5:30 PM\": 1050 };\nconst SLOT_LIST = [\"11:30 AM\", \"2:00 PM\", \"5:30 PM\"];\n// Customers can't book a slot less than this many minutes away.\nconst LEAD_MINUTES = 15;\n\n// Demo Google review link. A real client deployment uses the salon's own\n// review URL from their Google Business Profile.\nconst GOOGLE_REVIEW_URL = \"https://www.google.com/maps/search/Glow+%26+Grace+Salon+HSR+Layout+Bengaluru\";\n\n// Twilio sandbox sender. Sandbox can only message numbers that joined it.\nconst TWILIO_FROM = \"whatsapp:+14155238886\";\nconst META_VERIFY_TOKEN = \"salonbot2026meta\";\n// Meta WhatsApp Cloud API mode activates when META_TOKEN + META_PHONE_ID are set.\n// Free-form works inside the 24h customer window; outside it we fall back to\n// the pre-approved hello_world template on the test number.\n\n// Mid-flow sessions (picking service/slot, pending confirmation) expire after\n// 45 min idle so a customer who wanders off and returns later starts clean. A\n// completed booking never expires, so cancels work whenever they send it.\nconst IDLE_RESET_MS = 45 * 60 * 1000;\n\n// ---------- message templates (natural voice first, menu as fallback) ----------\n\n// pick() adds light variation so the bot never sounds like a recording.\nconst pick = (arr: T[]): T => arr[Math.floor(Math.random() * arr.length)];\n\nconst GREETINGS = [\n `Hey there! Welcome to *Glow & Grace Salon*, HSR Layout.\nIn the mood for some pampering? Just tell me what - haircut, hair spa, facial, mani-pedi - and when.`,\n `Hi! *Glow & Grace Salon* here.\nWhat can I get you today? Haircut, hair spa, facial, mani-pedi - say what and when, I'll handle the rest.`,\n `Hello hello! You've reached *Glow & Grace Salon*, HSR Layout.\nTell me what you'd like and when - booking takes about ten seconds.`,\n];\nconst greetingMsg = () => pick(GREETINGS);\n\n// Full price list, only on explicit ask (\"menu\"/\"price\") or as the fallback\n// for messages we truly can't understand.\nconst WELCOME = `Ooh, let me show you the menu!\n\n- *Haircut* - ₹800\n- *Hair Spa* - ₹1,500\n- *Facial* - ₹1,200\n- *Mani + Pedi* - ₹1,000\n\nSee something you like? Just tell me which one and when.`;\n\nconst SERVICE_ASKS = [\n `Love it, treat-yourself time! What are you in the mood for - haircut, hair spa, facial, or mani-pedi?`,\n `Ooh yes! What are we doing today - haircut, hair spa, facial, or mani-pedi?`,\n];\nconst serviceAskMsg = () => pick(SERVICE_ASKS);\n\nconst hairAsk = `Great instinct! For hair we do a sharp *Haircut* (₹800) or a deeply relaxing *Hair Spa* (₹1,500) - which one's calling your name?`;\n\nfunction fmtSlots(slots: string[]): string {\n const w = slots.map((s) => `*${s}*`);\n if (w.length === 1) return w[0];\n return w.slice(0, -1).join(\", \") + \" or \" + w[w.length - 1];\n}\n\nconst slotAsk = (svcName: string, datePretty: string, slots: string[]) =>\n pick([\n `*${svcName}* - excellent choice - ${datePretty} I've got ${fmtSlots(slots)} - which one suits you?`,\n `Ooh, *${svcName}*! ${datePretty} I can do ${fmtSlots(slots)} - what works?`,\n ]);\n\nconst slotPassedAsk = (svcName: string, slots: string[]) =>\n `Ah, we just missed that one today - but your *${svcName}* can still happen at ${fmtSlots(slots)} - grab one?`;\n\nconst wrappedTodayAsk = (svcName: string, tomorrowPretty: string) =>\n `Today's all booked up! ${tomorrowPretty} though, I've got ${fmtSlots(SLOT_LIST)} for your *${svcName}* - want one of those?`;\n\nconst confirmAsk = (svcName: string, price: number, slot: string, datePretty: string) =>\n `Locking this in? *${svcName}* on *${datePretty}* at *${slot}* - ₹${price}, pay at the salon.\nSay *yes* and it's all yours!`;\n\nconst confirmMoveAsk = (serviceName: string, id: string, slot: string, datePretty: string) =>\n `Easy! Move your *${serviceName}* (${id}) to *${slot}* on *${datePretty}*?\nSay *yes* and consider it done.`;\n\nconst rescheduleAskNatural = (serviceName: string, slot: string, datePretty: string) =>\n `No worries at all! Your *${serviceName}* is at *${slot}* on ${datePretty}. When works better?`;\n\nconst cancelAskNatural = (serviceName: string, slot: string, datePretty: string, id: string) =>\n `Just double-checking - cancel your *${serviceName}* at *${slot}* on ${datePretty} (${id})?\nSay *yes* to cancel, *no* to keep it.`;\n\nconst pendingDropped = `All good, dropped it! What else can I do for you?`;\nconst confirmNudge = `Just a *yes* to lock it in, or *no* to drop it.`;\n\nconst noBookingFound = `Hmm, I can't find an active booking on this number. Want to make one? Just tell me what and when!`;\n\nconst slotMenu = (s: { name: string; price: number }) =>\n `*${s.name}*, nice pick! (₹${s.price}).\nWhat time works today - ${fmtSlots(SLOT_LIST)}? Just say a time, or \"morning\", \"afternoon\", \"evening\".`;\n\nconst rescheduleMenu = (serviceName: string, id: string) =>\n `No problem! Let's move your *${serviceName}* (${id}).\nWhen works better? Today I have ${fmtSlots(SLOT_LIST)} - or tell me another day and time.`;\n\nconst confirmation = (s: { name: string }, slot: string, dateStr: string, id: string) =>\n `You're booked! 🎉 *${s.name}*, ${slot} on ${dateStr}.\n\nBooking ID: *${id}*\nGlow & Grace Salon, 27th Main, HSR Layout\nPay at the salon, just show this message at the counter.\n\nI'll ping you a reminder before your slot. Need to move or cancel? Just text me!`;\n\nconst rescheduled = (serviceName: string, slot: string, dateStr: string, id: string) =>\n `Done, moved! ✅ Your *${serviceName}* is now at *${slot}* on ${dateStr}.\nBooking ID stays *${id}* - I'll remind you before the new slot.`;\n\nconst reminderMsg = (serviceName: string, slot: string, id: string) =>\n `⏰ Quick reminder! Your *${serviceName}* at Glow & Grace Salon is today at *${slot}*.\n\nBooking ID: *${id}*\n27th Main, HSR Layout\nSee you soon! Need to move or cancel? Just text me.`;\n\nconst followupMsg = (serviceName: string) =>\n `Hey! How was your *${serviceName}* at Glow & Grace today?\nRate your visit from *1* (meh) to *5* (loved it!) - one number is all it takes.`;\n\nconst reviewNudge = `Yay, so glad you loved it!\nIf you've got 30 seconds, a Google review would honestly make our day:\n${GOOGLE_REVIEW_URL}`;\n\nconst serviceRecovery = `Thank you for telling us - and we're really sorry it wasn't great.\nOur team will reach out shortly to make it right. 🙏`;\n\nconst HANDOFF = `Good question! That's a bit beyond me, so our team will jump in and reply shortly.\nMeanwhile, I can get you booked in a flash - just say the service and time, or type *menu* for prices.`;\n\nconst CANCEL = (id: string) =>\n `Done, your booking ${id} is cancelled ✅\nHope to see you another time!`;\n\n\nfunction twiml(msg: string): Response {\n const esc = msg.replace(/&/g, \"&\").replace(//g, \">\");\n return new Response(\n `${esc}`,\n { headers: { \"Content-Type\": \"text/xml\" } },\n );\n}\n\nfunction istNow(): { dateStr: string; mins: number; pretty: string } {\n const fmt = new Intl.DateTimeFormat(\"en-GB\", {\n timeZone: \"Asia/Kolkata\", year: \"numeric\", month: \"2-digit\", day: \"2-digit\",\n hour: \"2-digit\", minute: \"2-digit\", hour12: false,\n });\n const p = fmt.formatToParts(new Date());\n const g = (t: string) => p.find((x) => x.type === t)?.value || \"0\";\n const h = parseInt(g(\"hour\")) % 24;\n return {\n dateStr: `${g(\"year\")}-${g(\"month\")}-${g(\"day\")}`,\n mins: h * 60 + parseInt(g(\"minute\")),\n pretty: new Intl.DateTimeFormat(\"en-IN\", {\n weekday: \"long\", day: \"numeric\", month: \"long\", timeZone: \"Asia/Kolkata\",\n }).format(new Date()),\n };\n}\n\n// ---------- deterministic date/slot helpers (no AI involved in these) ----------\n\nfunction isoAddDays(iso: string, n: number): string {\n const [y, m, d] = iso.split(\"-\").map(Number);\n return new Date(Date.UTC(y, m - 1, d + n)).toISOString().slice(0, 10);\n}\nfunction prettyDate(iso: string, fallback = \"\"): string {\n if (!/^\\d{4}-\\d{2}-\\d{2}$/.test(iso || \"\")) return fallback;\n const [y, m, d] = iso.split(\"-\").map(Number);\n return new Intl.DateTimeFormat(\"en-IN\", {\n weekday: \"long\", day: \"numeric\", month: \"long\", timeZone: \"UTC\",\n }).format(new Date(Date.UTC(y, m - 1, d)));\n}\n// Resolve the parser's date token to an ISO date. null = not mentioned.\n// Past dates clamp to today; anything beyond 7 days out is rejected (null).\nfunction resolveDateISO(d: string | null, today: string): string | null {\n if (!d) return null;\n if (d === \"today\") return today;\n if (d === \"tomorrow\") return isoAddDays(today, 1);\n if (d === \"weekend\") {\n const [y, m, dd] = today.split(\"-\").map(Number);\n const dow = new Date(Date.UTC(y, m - 1, dd)).getUTCDay(); // 0 Sun .. 6 Sat\n return isoAddDays(today, (6 - dow + 7) % 7); // next Saturday (today if Saturday)\n }\n if (/^\\d{4}-\\d{2}-\\d{2}$/.test(d)) {\n if (d < today) return today;\n if (d > isoAddDays(today, 7)) return null;\n return d;\n }\n return null;\n}\nfunction resolveSlotLabel(t: string | null): string | null {\n if (!t) return null;\n const map: Record = {\n morning: \"11:30 AM\", afternoon: \"2:00 PM\", evening: \"5:30 PM\",\n \"11:30\": \"11:30 AM\", \"14:00\": \"2:00 PM\", \"17:30\": \"5:30 PM\",\n \"11:30 AM\": \"11:30 AM\", \"2:00 PM\": \"2:00 PM\", \"5:30 PM\": \"5:30 PM\",\n };\n return map[t] || null;\n}\nfunction slotsForDate(dateISO: string, now: { dateStr: string; mins: number }): string[] {\n if (dateISO !== now.dateStr) return SLOT_LIST.slice();\n return SLOT_LIST.filter((s) => SLOT_MINUTES[s] > now.mins + LEAD_MINUTES);\n}\nfunction slotStillOpen(slot: string, dateISO: string, now: { dateStr: string; mins: number }): boolean {\n return dateISO !== now.dateStr || SLOT_MINUTES[slot] > now.mins + LEAD_MINUTES;\n}\n\nconst YES_RE = /^(y|yea|yeah|yep|yup|yes|sure|ok|okay|okk|confirm|confirmed|done|book it|lock it|haan|ha|han|ಹೌದು|ಸರಿ|ಓಕೆ)\\b/;\nconst NO_RE = /^(n|no|nope|nah|not now|no thanks|ಬೇಡ|ಬೇಡಾ|ಇಲ್ಲ|wait)\\b/;\n\nlet tableReady = false;\nasync function ensureTable() {\n if (tableReady) return;\n await sqlite.execute(\n `CREATE TABLE IF NOT EXISTS sessions (from_num TEXT PRIMARY KEY, step TEXT, service TEXT, updated_at INTEGER)`,\n );\n await sqlite.execute(\n `CREATE TABLE IF NOT EXISTS bookings (id TEXT, from_num TEXT, service TEXT, slot TEXT, status TEXT, created_at INTEGER)`,\n );\n // Migrations for v2 features (reschedule context, reminder/follow-up state).\n const migrations = [\n `ALTER TABLE sessions ADD COLUMN context TEXT DEFAULT ''`,\n `ALTER TABLE bookings ADD COLUMN date TEXT DEFAULT ''`,\n `ALTER TABLE bookings ADD COLUMN reminder_sent INTEGER DEFAULT 0`,\n `ALTER TABLE bookings ADD COLUMN followup_sent INTEGER DEFAULT 0`,\n `ALTER TABLE bookings ADD COLUMN rating INTEGER`,\n ];\n for (const m of migrations) {\n try { await sqlite.execute(m); } catch (_e) { /* column already exists */ }\n }\n tableReady = true;\n}\nasync function getSession(from: string) {\n await ensureTable();\n const r = await sqlite.execute({\n sql: `SELECT step, service, updated_at, context FROM sessions WHERE from_num = ?`,\n args: [from],\n });\n if (r.rows && r.rows.length) {\n const step = String(r.rows[0][0]);\n const service = String(r.rows[0][1] || \"\");\n const updated = Number(r.rows[0][2] || 0);\n const context = String(r.rows[0][3] || \"\");\n if ([\"await_service\", \"await_slot\", \"await_reschedule\", \"await_confirm\"].includes(step) && Date.now() - updated > IDLE_RESET_MS) {\n return { step: \"new\", service: \"\", context: \"\" };\n }\n return { step, service, context };\n }\n return { step: \"new\", service: \"\", context: \"\" };\n}\nasync function setSession(from: string, step: string, service: string, context = \"\") {\n await ensureTable();\n await sqlite.execute({\n sql: `INSERT INTO sessions (from_num, step, service, context, updated_at) VALUES (?, ?, ?, ?, ?)\n ON CONFLICT(from_num) DO UPDATE SET step=excluded.step, service=excluded.service, context=excluded.context, updated_at=excluded.updated_at`,\n args: [from, step, service, context, Date.now()],\n });\n}\nasync function saveBooking(id: string, from: string, service: string, slot: string, dateStr: string) {\n await ensureTable();\n await sqlite.execute({\n sql: `INSERT INTO bookings (id, from_num, service, slot, status, created_at, date, reminder_sent, followup_sent) VALUES (?, ?, ?, ?, 'booked', ?, ?, 0, 0)`,\n args: [id, from, service, slot, Date.now(), dateStr],\n });\n}\nasync function latestBooking(from: string): Promise<{ id: string; service: string; slot: string; date: string } | null> {\n await ensureTable();\n const r = await sqlite.execute({\n sql: `SELECT id, service, slot, date FROM bookings WHERE from_num = ? AND status = 'booked' ORDER BY created_at DESC LIMIT 1`,\n args: [from],\n });\n if (!r.rows || !r.rows.length) return null;\n return { id: String(r.rows[0][0]), service: String(r.rows[0][1]), slot: String(r.rows[0][2]), date: String(r.rows[0][3] || \"\") };\n}\nasync function cancelLatestBooking(from: string): Promise<{ id: string; service: string; slot: string } | null> {\n const row = await latestBooking(from);\n if (!row) return null;\n await sqlite.execute({ sql: `UPDATE bookings SET status = 'cancelled' WHERE id = ?`, args: [row.id] });\n return row;\n}\nasync function cancelBookingById(id: string) {\n await ensureTable();\n await sqlite.execute({ sql: `UPDATE bookings SET status = 'cancelled' WHERE id = ? AND status = 'booked'`, args: [id] });\n}\nasync function rescheduleBooking(id: string, newSlot: string, newDate: string) {\n await ensureTable();\n // Reset reminder/follow-up flags so the customer gets nudges for the NEW time.\n await sqlite.execute({\n sql: `UPDATE bookings SET slot = ?, date = COALESCE(NULLIF(?, ''), date), reminder_sent = 0, followup_sent = 0 WHERE id = ? AND status = 'booked'`,\n args: [newSlot, newDate || \"\", id],\n });\n}\n\n// Proactive WhatsApp send through the Twilio sandbox. Only possible once\n// TWILIO_ACCOUNT_SID / TWILIO_AUTH_TOKEN are set on this val. Sandbox delivers\n// only to numbers that sent the join code.\nasync function sendWhatsApp(toNum: string, body: string, tplVars?: Record, forceTemplate = false): Promise<{ ok: boolean; detail: string }> {\n const metaTok = Deno.env.get(\"META_TOKEN\");\n const metaPid = Deno.env.get(\"META_PHONE_ID\");\n if (metaTok && metaPid) {\n const digits = toNum.replace(/\\D/g, \"\");\n const metaPost = async (payload: unknown): Promise<{ ok: boolean; detail: string }> => {\n try {\n const res = await fetch(`https://graph.facebook.com/v21.0/${metaPid}/messages`, {\n method: \"POST\",\n headers: { \"Authorization\": `Bearer ${metaTok}`, \"Content-Type\": \"application/json\" },\n body: JSON.stringify(payload),\n });\n const txt = await res.text();\n if (!res.ok) return { ok: false, detail: `meta ${res.status}: ${txt.slice(0, 250)}` };\n let mid = \"\";\n try { mid = String(JSON.parse(txt)?.messages?.[0]?.id || \"\"); } catch (_e) { /* ignore */ }\n return { ok: true, detail: `sent ${mid}` };\n } catch (e) {\n return { ok: false, detail: `fetch error: ${String(e).slice(0, 150)}` };\n }\n };\n const tpl = { messaging_product: \"whatsapp\", to: digits, type: \"template\", template: { name: \"hello_world\", language: { code: \"en_US\" } } };\n if (forceTemplate) return await metaPost(tpl);\n const t = await metaPost({ messaging_product: \"whatsapp\", recipient_type: \"individual\", to: digits, type: \"text\", text: { preview_url: true, body } });\n if (!t.ok && /1310|1320|131047|131026/.test(t.detail)) return await metaPost(tpl);\n return t;\n }\n const sid = Deno.env.get(\"TWILIO_ACCOUNT_SID\");\n const tok = Deno.env.get(\"TWILIO_AUTH_TOKEN\");\n if (!sid || !tok) return { ok: false, detail: \"twilio env vars missing\" };\n const to = toNum.startsWith(\"whatsapp:\") ? toNum : `whatsapp:${toNum}`;\n // New Twilio trial accounts require a Twilio-provided template (ContentSid)\n // for business-initiated messages. Trial template: Appointment Reminders\n // \"Your appointment is coming up on {{1}} at {{2}}...\" (1=date, 2=time).\n // Free-form is only allowed inside a customer-initiated 24h window; if a\n // free-form attempt is rejected with 21654, retry as the template.\n const contentSid = Deno.env.get(\"TWILIO_CONTENT_SID\");\n const attempt = async (params: Record): Promise<{ ok: boolean; detail: string }> => {\n try {\n const res = await fetch(`https://api.twilio.com/2010-04-01/Accounts/${sid}/Messages.json`, {\n method: \"POST\",\n headers: {\n \"Authorization\": \"Basic \" + btoa(`${sid}:${tok}`),\n \"Content-Type\": \"application/x-www-form-urlencoded\",\n },\n body: new URLSearchParams(params).toString(),\n });\n const txt = await res.text();\n if (!res.ok) return { ok: false, detail: `twilio ${res.status}: ${txt.slice(0, 250)}` };\n let msid = \"\";\n try { msid = String(JSON.parse(txt).sid || \"\"); } catch (_e) { /* ignore */ }\n return { ok: true, detail: `sent ${msid}` };\n } catch (e) {\n return { ok: false, detail: `fetch error: ${String(e).slice(0, 150)}` };\n }\n };\n if (contentSid && (forceTemplate || tplVars)) {\n return await attempt({ To: to, From: TWILIO_FROM, ContentSid: contentSid, ContentVariables: JSON.stringify(tplVars || { \"1\": body }) });\n }\n const r = await attempt({ To: to, From: TWILIO_FROM, Body: body });\n if (!r.ok && r.detail.includes(\"21654\") && contentSid) {\n return await attempt({ To: to, From: TWILIO_FROM, ContentSid: contentSid, ContentVariables: JSON.stringify(tplVars || { \"1\": body }) });\n }\n return r;\n}\n\n// Scheduled tick (called by the interval val + manually via ?tick=). Sends due\n// reminders a few hours before the slot and post-visit feedback requests ~1h\n// after it. Idempotent via reminder_sent / followup_sent flags.\nasync function runTick(): Promise[]> {\n await ensureTable();\n const now = istNow();\n const r = await sqlite.execute({\n sql: `SELECT id, from_num, service, slot, reminder_sent, followup_sent FROM bookings WHERE status = 'booked' AND date = ?`,\n args: [now.dateStr],\n });\n const out: Record[] = [];\n for (const row of r.rows || []) {\n const [id, fromNum, service, slot] = [String(row[0]), String(row[1]), String(row[2]), String(row[3])];\n const remSent = Number(row[4] || 0);\n const fupSent = Number(row[5] || 0);\n const slotMins = SLOT_MINUTES[slot];\n if (slotMins === undefined) continue;\n const diff = slotMins - now.mins; // minutes until the slot (negative = past)\n if (!remSent && diff <= 150 && diff > -300) {\n const s = await sendWhatsApp(fromNum, reminderMsg(service, slot, id), { \"1\": now.pretty, \"2\": slot }, true);\n if (s.ok) await sqlite.execute({ sql: `UPDATE bookings SET reminder_sent = 1 WHERE id = ?`, args: [id] });\n out.push({ id, action: \"reminder\", ...s });\n }\n if (!fupSent && -diff >= 30 && -diff <= 720) {\n const s = await sendWhatsApp(fromNum, followupMsg(service), { \"1\": now.pretty, \"2\": slot });\n if (s.ok) {\n await sqlite.execute({ sql: `UPDATE bookings SET followup_sent = 1 WHERE id = ?`, args: [id] });\n await setSession(fromNum, \"feedback\", service, id);\n }\n out.push({ id, action: \"followup\", ...s });\n }\n }\n return out;\n}\n\n// ---------- AI layer #1: Q&A phrasing (answers questions, never touches state) ----------\n\nconst AI_SYSTEM = `You are the WhatsApp receptionist for Glow & Grace Salon, HSR Layout, Bengaluru - warm, fun and human, like the friendliest front-desk person at a real salon who genuinely loves their job. Answer ONLY from this real salon data:\n- Services and prices: Haircut Rs.800, Hair Spa Rs.1500, Facial Rs.1200, Manicure + Pedicure Rs.1000\n- Slots every day: 11:30 AM, 2:00 PM, 5:30 PM. Bookings can be made up to 7 days ahead.\n- Hours: 10 AM to 7 PM. Address: Glow & Grace Salon, 27th Main, HSR Layout.\n- Payment at the salon. Customers book by simply saying the service and time in their own words (like \"haircut tomorrow evening\") - the bot confirms before anything is booked. The salon sends a reminder before the appointment and asks for a rating after the visit.\n\nSTRICT RULES:\n1. Never invent a price, service, slot, discount, timing, or policy. If the answer is not in the data above, reply with exactly one word: HANDOFF\n2. Questions about booking, prices, timings, slots, location, hours, payment, reminders, or rescheduling ARE answerable from the data - answer them, do not hand off.\n3. ALWAYS reply in English, whatever language the customer writes in. Keep it short: 1-3 sentences, WhatsApp style.\n4. Sound like a real person texting, not a menu or a form: warm, playful, natural. Skip emojis - the warmth must come from the words. At most one emoji per message, and only where it truly earns its place; most messages should have none.\n5. If the customer wants to book, tell them they can just say what they want and when - no menus or numbers needed.\n6. Anything not covered by the data (other services like bridal/makeup, product brands, hair advice, complaints, staff questions) is exactly: HANDOFF\n7. NEVER confirm, modify, reschedule, or cancel a booking yourself. Booking changes happen only through the bot's own confirmation step.`;\n\n\nasync function aiReply(userText: string): Promise {\n const key = Deno.env.get(\"GROQ_API_KEY\");\n if (!key) return null;\n try {\n const ctrl = new AbortController();\n const timer = setTimeout(() => ctrl.abort(), 8000);\n const res = await fetch(\"https://api.groq.com/openai/v1/chat/completions\", {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${key}`,\n \"Content-Type\": \"application/json\",\n \"User-Agent\": \"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 Chrome/120 Safari/537.36\",\n },\n body: JSON.stringify({\n model: \"openai/gpt-oss-120b\",\n reasoning_effort: \"low\",\n temperature: 0.3,\n max_completion_tokens: 400,\n messages: [\n { role: \"system\", content: AI_SYSTEM },\n { role: \"user\", content: userText },\n ],\n }),\n signal: ctrl.signal,\n });\n clearTimeout(timer);\n if (!res.ok) return null;\n const j = await res.json();\n let txt = String(j?.choices?.[0]?.message?.content || \"\").trim();\n txt = txt.replace(/\\*\\*/g, \"*\"); // WhatsApp bold uses single asterisks\n return txt || null;\n } catch (_e) {\n return null;\n }\n}\n\n// ---------- AI layer #2: intent parser. READ-ONLY: it classifies a message,\n// deterministic code below validates and executes every state change. ----------\n\ninterface ParsedMsg {\n intent: \"book\" | \"reschedule\" | \"cancel\" | \"query\" | \"greeting\" | \"other\";\n service: string | null; // haircut | hair_spa | facial | mani_pedi | hair_unspecified\n time: string | null; // morning | afternoon | evening | 11:30 | 14:00 | 17:30\n date: string | null; // today | tomorrow | weekend | YYYY-MM-DD\n}\n\nconst VALID_INTENTS = [\"book\", \"reschedule\", \"cancel\", \"query\", \"greeting\", \"other\"];\nconst VALID_SERVICES = [\"haircut\", \"hair_spa\", \"facial\", \"mani_pedi\", \"hair_unspecified\"];\n\nasync function parseMessage(userText: string, now: { dateStr: string; pretty: string }): Promise {\n const key = Deno.env.get(\"GROQ_API_KEY\");\n if (!key) return null;\n const system = `You are the intent parser for a WhatsApp salon booking bot (Glow & Grace Salon, Bengaluru). Today is ${now.pretty} (${now.dateStr}), timezone IST.\n\nExtract booking intent from the customer's message. The customer may write in English, Kannada (script or romanized), Hindi, or a mix. Reply with ONLY a JSON object, no markdown, no explanation:\n{\"intent\":\"book|reschedule|cancel|query|greeting|other\",\"service\":\"haircut|hair_spa|facial|mani_pedi|hair_unspecified|null\",\"time\":\"morning|afternoon|evening|11:30|14:00|17:30|null\",\"date\":\"today|tomorrow|weekend|YYYY-MM-DD|null\"}\n\nRules:\n- intent: book = wants a new appointment. reschedule = move/change an EXISTING booking. cancel = cancel an existing booking. query = asks a question (price, hours, location, policies, what services you offer). greeting = ONLY hi/hello/namaste with no request. other = anything else.\n- service: haircut, hair_spa (hair spa or hair treatment), facial, mani_pedi (manicure, pedicure, nails). If they want something for hair without specifics (\"something for my hair\"), use hair_unspecified.\n- time: use the band (morning/afternoon/evening) when the customer gives a band (\"evening\", \"after lunch\", \"morning\"). Use \"11:30\", \"14:00\" or \"17:30\" only for specific times - map to the nearest of these three.\n- date: resolve relative words using today above. \"this weekend\" or \"weekend\" = weekend. A specific day (\"Sunday\", \"on the 7th\") = its YYYY-MM-DD.\n- Only extract what the message actually says. Use null when absent.`;\n try {\n const ctrl = new AbortController();\n const timer = setTimeout(() => ctrl.abort(), 8000);\n const res = await fetch(\"https://api.groq.com/openai/v1/chat/completions\", {\n method: \"POST\",\n headers: {\n \"Authorization\": `Bearer ${key}`,\n \"Content-Type\": \"application/json\",\n \"User-Agent\": \"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 Chrome/120 Safari/537.36\",\n },\n body: JSON.stringify({\n model: \"openai/gpt-oss-120b\",\n reasoning_effort: \"low\",\n temperature: 0,\n max_completion_tokens: 150,\n messages: [\n { role: \"system\", content: system },\n { role: \"user\", content: userText },\n ],\n }),\n signal: ctrl.signal,\n });\n clearTimeout(timer);\n if (!res.ok) return null;\n const j = await res.json();\n const txt = String(j?.choices?.[0]?.message?.content || \"\");\n const m = txt.match(/\\{[\\s\\S]*\\}/);\n if (!m) return null;\n const p = JSON.parse(m[0]);\n const intent = VALID_INTENTS.includes(p.intent) ? p.intent : \"other\";\n const service = VALID_SERVICES.includes(p.service) ? p.service : null;\n const time = typeof p.time === \"string\" && resolveSlotLabel(p.time) ? p.time : null;\n let date: string | null = null;\n if ([\"today\", \"tomorrow\", \"weekend\"].includes(p.date)) date = p.date;\n else if (typeof p.date === \"string\" && /^\\d{4}-\\d{2}-\\d{2}$/.test(p.date)) date = p.date;\n return { intent, service, time, date } as ParsedMsg;\n } catch (_e) {\n return null;\n }\n}\n\nfunction mapParsedService(s: string | null): string | null {\n if (!s) return null;\n const m: Record = { haircut: \"1\", hair_spa: \"2\", facial: \"3\", mani_pedi: \"4\", hair_unspecified: \"hair_any\" };\n return m[s] || null;\n}\n\n// Deterministic regex fallback so basic natural language still works if Groq\n// is down or times out.\nfunction regexParse(b: string): ParsedMsg | null {\n let service: string | null = null;\n if (/hair\\s*cut|haircut|ಹೇರ್‌?ಕಟ್/.test(b)) service = \"haircut\";\n else if (/hair\\s*spa|ಹೇರ್ ಸ್ಪಾ/.test(b)) service = \"hair_spa\";\n else if (/facial|ಫೇಶಿಯಲ್/.test(b)) service = \"facial\";\n else if (/mani|pedi|ಮ್ಯಾನಿಕ್ಯೂರ್|ಪೆಡಿಕ್ಯೂರ್/.test(b)) service = \"mani_pedi\";\n else if (/\\bhair\\b/.test(b)) service = \"hair_unspecified\";\n let time: string | null = null;\n if (/morning|ಬೆಳಿಗ್ಗೆ/.test(b)) time = \"morning\";\n else if (/afternoon|ಮಧ್ಯಾಹ್ನ/.test(b)) time = \"afternoon\";\n else if (/evening|tonight|ಸಂಜೆ/.test(b)) time = \"evening\";\n else if (/11[:. ]?30/.test(b)) time = \"11:30\";\n else if (/\\b(2|14)[:. ]?00|\\b2\\s?pm\\b/.test(b)) time = \"14:00\";\n else if (/5[:. ]?30|\\b5[:.]\\d2\\s?pm\\b/.test(b)) time = \"17:30\";\n let date: string | null = null;\n if (/tomorrow|ನಾಳೆ/.test(b)) date = \"tomorrow\";\n else if (/weekend|ವಾರಾಂತ್ಯ/.test(b)) date = \"weekend\";\n else if (/today|tonight|ಇವತ್ತು|ಇಂದು/.test(b)) date = \"today\";\n if (/cancel|ರದ್ದು/.test(b)) return { intent: \"cancel\", service: null, time: null, date: null };\n if (/reschedule|move|shift|postpone|change my|ಬದಲಾಯಿಸಿ/.test(b)) return { intent: \"reschedule\", service, time, date };\n if (service || time || /book|appointment|slot|ಬುಕ್|ಅಪಾಯಿಂಟ/.test(b)) return { intent: \"book\", service, time, date };\n return null;\n}\n\nasync function notifyOwner(subject: string, text: string) {\n try {\n await email({ subject, text });\n } catch (_e) { /* best effort */ }\n}\n\nexport default async function (req: Request): Promise {\n if (req.method !== \"POST\") {\n const u = new URL(req.url);\n // Meta webhook subscription handshake\n if (u.searchParams.get(\"hub.mode\") === \"subscribe\") {\n if (u.searchParams.get(\"hub.verify_token\") === META_VERIFY_TOKEN) {\n return new Response(u.searchParams.get(\"hub.challenge\") || \"\", { headers: { \"Content-Type\": \"text/plain\" } });\n }\n return new Response(\"forbidden\", { status: 403 });\n }\n if (u.searchParams.get(\"debug\") === \"salonbot2026\") {\n try {\n await ensureTable();\n const s = await sqlite.execute(`SELECT from_num, step, service, context, updated_at FROM sessions`);\n const b = await sqlite.execute(`SELECT id, from_num, service, slot, date, status, reminder_sent, followup_sent, rating, created_at FROM bookings ORDER BY created_at DESC LIMIT 50`);\n return Response.json({ now_ist: istNow(), sessions: s.rows, bookings: b.rows });\n } catch (e) { return Response.json({ error: String(e) }); }\n }\n if (u.searchParams.get(\"setfeedback\") === \"salonbot2026\") {\n // Debug-only test hook: simulate a delivered post-visit message.\n const f = u.searchParams.get(\"from\") || \"\";\n const svc = u.searchParams.get(\"service\") || \"\";\n const bid = u.searchParams.get(\"id\") || \"\";\n await setSession(f, \"feedback\", svc, bid);\n return Response.json({ ok: true, set: [f, \"feedback\", svc, bid] });\n }\n if (u.searchParams.get(\"tick\") === \"salonbot2026\") {\n try {\n const results = await runTick();\n return Response.json({ ok: true, now_ist: istNow(), actions: results });\n } catch (e) { return Response.json({ ok: false, error: String(e) }); }\n }\n return new Response(\"salon bot ok\");\n }\n let metaMode = false;\n try {\n const ct = req.headers.get(\"content-type\") || \"\";\n let from = \"unknown\";\n let bodyRaw = \"\";\n if (ct.includes(\"application/json\")) {\n metaMode = true;\n const payload = await req.json();\n const msg = payload?.entry?.[0]?.changes?.[0]?.value?.messages?.[0];\n if (!msg) return Response.json({ ok: true, ignored: true }); // statuses etc\n from = (\"whatsapp:+\" + String(msg.from)).replace(/\\s+/g, \"\");\n bodyRaw = String(msg?.text?.body || \"\").trim();\n } else {\n const form = await req.formData();\n from = String(form.get(\"From\") || \"unknown\").replace(/\\s+/g, \"\");\n bodyRaw = String(form.get(\"Body\") || \"\").trim();\n }\n const fromPretty = from.replace(\"whatsapp:\", \"\");\n const body = bodyRaw.toLowerCase();\n const now = istNow();\n\n const sess = await getSession(from);\n let reply: string;\n let next = { step: sess.step, service: sess.service, context: sess.context };\n\n // Shared piece: offer slots for a chosen service + date, jumping to\n // tomorrow when today is wrapped. Returns reply text + session update.\n const offerSlots = (svcKey: string, dateISO: string): { reply: string; next: { step: string; service: string; context: string } } => {\n const svc = SERVICES[svcKey];\n let d = dateISO;\n let slots = slotsForDate(d, now);\n if (!slots.length) {\n d = isoAddDays(now.dateStr, 1);\n slots = SLOT_LIST.slice();\n return {\n reply: wrappedTodayAsk(svc.name, prettyDate(d)),\n next: { step: \"await_slot\", service: svcKey, context: d },\n };\n }\n return {\n reply: slotAsk(svc.name, prettyDate(d), slots),\n next: { step: \"await_slot\", service: svcKey, context: d },\n };\n };\n // Shared piece: stage a booking for customer confirmation. NOTHING is\n // written here - the booking is created only when they say yes.\n const stageBookingConfirm = (svcKey: string, slot: string, dateISO: string): { reply: string; next: { step: string; service: string; context: string } } => {\n const svc = SERVICES[svcKey];\n if (!slotStillOpen(slot, dateISO, now)) {\n const rem = slotsForDate(now.dateStr, now);\n if (rem.length) {\n return { reply: slotPassedAsk(svc.name, rem), next: { step: \"await_slot\", service: svcKey, context: now.dateStr } };\n }\n const d = isoAddDays(now.dateStr, 1);\n return { reply: wrappedTodayAsk(svc.name, prettyDate(d)), next: { step: \"await_slot\", service: svcKey, context: d } };\n }\n const pending = { a: \"book\", svc: svcKey, slot, date: dateISO };\n return {\n reply: confirmAsk(svc.name, svc.price, slot, prettyDate(dateISO)),\n next: { step: \"await_confirm\", service: \"\", context: JSON.stringify(pending) },\n };\n };\n\n if (sess.step === \"feedback\" && /^[1-5]$/.test(body)) {\n // Post-visit rating arrived (deterministic: the follow-up message asked for 1-5).\n const rating = parseInt(body);\n await ensureTable();\n await sqlite.execute({ sql: `UPDATE bookings SET rating = ?, status = 'completed' WHERE id = ?`, args: [rating, sess.context] });\n if (rating >= 4) {\n reply = reviewNudge;\n await notifyOwner(\n `⭐ Happy customer: ${rating}/5 (${sess.service})`,\n `Customer ${fromPretty} rated their ${sess.service} visit ${rating}/5 (booking ${sess.context}) and got the Google review nudge.`,\n );\n } else {\n reply = serviceRecovery;\n await notifyOwner(\n `⚠️ Unhappy customer: ${rating}/5 (${sess.service}) - reach out!`,\n `Customer ${fromPretty} rated their ${sess.service} visit ${rating}/5 (booking ${sess.context}). Service recovery: reply to them on WhatsApp soon.`,\n );\n }\n next = { step: \"new\", service: \"\", context: \"\" };\n } else if (sess.step === \"await_confirm\") {\n // The deterministic yes/no gate: every natural-language state change\n // passes through here. The AI proposed nothing; code staged it; only the\n // customer's yes executes it.\n let pending: { a?: string; svc?: string; slot?: string; date?: string; id?: string; service?: string } | null = null;\n try { pending = JSON.parse(sess.context); } catch (_e) { /* bad context */ }\n if (!pending || !pending.a) {\n reply = greetingMsg();\n next = { step: \"new\", service: \"\", context: \"\" };\n } else if (YES_RE.test(body)) {\n if (pending.a === \"book\" && pending.svc && pending.slot && pending.date) {\n const svc = SERVICES[pending.svc];\n const id = \"GG-\" + (1000 + Math.floor(Math.random() * 9000));\n await saveBooking(id, from, svc.name, pending.slot, pending.date);\n reply = confirmation(svc, pending.slot, prettyDate(pending.date), id);\n next = { step: \"booked\", service: pending.svc, context: \"\" };\n await notifyOwner(\n `💇 New booking: ${svc.name} at ${pending.slot}`,\n `New booking at Glow & Grace:\\n\\nCustomer: ${fromPretty}\\nService: ${svc.name} - Rs.${svc.price}\\nSlot: ${pending.slot} on ${prettyDate(pending.date)}\\nBooking ID: ${id}\\n\\nReply to the customer on WhatsApp if needed.`,\n );\n } else if (pending.a === \"reschedule\" && pending.id && pending.slot) {\n await rescheduleBooking(pending.id, pending.slot, pending.date || \"\");\n reply = rescheduled(String(pending.service || \"\"), pending.slot, prettyDate(String(pending.date || \"\"), now.pretty), pending.id);\n next = { step: \"booked\", service: \"\", context: \"\" };\n await notifyOwner(\n `🔄 Booking moved: ${pending.service} now at ${pending.slot}`,\n `Customer ${fromPretty} rescheduled booking ${pending.id} (${pending.service}) to ${pending.slot} on ${prettyDate(String(pending.date || \"\"), now.pretty)}.`,\n );\n } else if (pending.a === \"cancel\" && pending.id) {\n await cancelBookingById(pending.id);\n reply = CANCEL(pending.id);\n next = { step: \"new\", service: \"\", context: \"\" };\n await notifyOwner(\n `❌ Booking cancelled: ${pending.service} at ${pending.slot}`,\n `Customer ${fromPretty} cancelled booking ${pending.id} (${pending.service} at ${pending.slot}).`,\n );\n } else {\n reply = greetingMsg();\n next = { step: \"new\", service: \"\", context: \"\" };\n }\n } else if (NO_RE.test(body) || body === \"cancel\") {\n reply = pendingDropped;\n next = pending.a === \"book\" ? { step: \"new\", service: \"\", context: \"\" } : { step: \"booked\", service: \"\", context: \"\" };\n } else {\n reply = confirmNudge;\n next = { step: \"await_confirm\", service: \"\", context: sess.context };\n }\n } else if ((body === \"9\" || body === \"cancel\") && (sess.step === \"booked\" || sess.step === \"await_reschedule\")) {\n const cancelled = await cancelLatestBooking(from);\n reply = CANCEL(cancelled ? cancelled.id : \"\");\n next = { step: \"new\", service: \"\", context: \"\" };\n await notifyOwner(\n `❌ Booking cancelled${cancelled ? `: ${cancelled.service} at ${cancelled.slot}` : \"\"}`,\n `Customer ${fromPretty} cancelled booking ${cancelled ? cancelled.id : \"\"} (${cancelled ? cancelled.service : \"?\"} at ${cancelled ? cancelled.slot : \"?\"}).`,\n );\n } else if (body === \"9\" || body === \"cancel\") {\n reply = noBookingFound;\n next = { step: sess.step, service: sess.service, context: sess.context };\n } else if ((body === \"8\" || body === \"reschedule\" || body === \"change\") && sess.step === \"booked\") {\n const bk = await latestBooking(from);\n if (bk) {\n reply = rescheduleMenu(bk.service, bk.id);\n next = { step: \"await_reschedule\", service: bk.service, context: bk.id };\n } else {\n reply = noBookingFound;\n next = { step: \"new\", service: \"\", context: \"\" };\n }\n } else if (sess.step === \"await_reschedule\" && SLOTS[body]) {\n const bk = await latestBooking(from);\n if (bk && bk.id === sess.context) {\n await rescheduleBooking(bk.id, SLOTS[body], bk.date || now.dateStr);\n reply = rescheduled(bk.service, SLOTS[body], prettyDate(bk.date, now.pretty) || now.pretty, bk.id);\n next = { step: \"booked\", service: bk.service, context: \"\" };\n await notifyOwner(\n `🔄 Booking moved: ${bk.service} now at ${SLOTS[body]}`,\n `Customer ${fromPretty} rescheduled booking ${bk.id} (${bk.service}) from ${bk.slot} to ${SLOTS[body]} on ${prettyDate(bk.date, now.pretty) || now.pretty}.`,\n );\n } else {\n reply = `That booking is no longer active. Want to book fresh? Just tell me the service and time.`;\n next = { step: \"new\", service: \"\", context: \"\" };\n }\n } else if (body === \"8\" || body === \"reschedule\" || body === \"change\") {\n reply = noBookingFound;\n next = { step: sess.step, service: sess.service, context: sess.context };\n } else if (SERVICES[body] && sess.step !== \"await_slot\" && sess.step !== \"await_reschedule\") {\n // Numbered service pick (menu fallback path). Honors any slot/date the\n // customer already mentioned in the awaiting step.\n let partial: { slot?: string; date?: string } | null = null;\n try { partial = JSON.parse(sess.context); } catch (_e) { /* plain context */ }\n if (sess.step === \"await_service\" && partial && partial.slot) {\n const d = partial.date || now.dateStr;\n const out = stageBookingConfirm(body, partial.slot, d);\n reply = out.reply; next = out.next;\n } else {\n const d = (partial && partial.date) || now.dateStr;\n const out = offerSlots(body, d);\n reply = out.reply; next = out.next;\n }\n } else if (sess.step === \"await_slot\" && SLOTS[body] && SERVICES[sess.service]) {\n // Numbered slot pick: stage for confirmation (nothing written yet).\n const out = stageBookingConfirm(sess.service, SLOTS[body], sess.context || now.dateStr);\n reply = out.reply; next = out.next;\n } else if (/price|rate|charge|cost|eshtu|estu|ಎಷ್ಟು|ಬೆಲೆ|kitna|कितना|menu/.test(body)) {\n reply = WELCOME; next = { step: \"await_service\", service: \"\", context: \"\" };\n } else if ((/^((hi+|hello+|hey+|hai|namaste|namaskara)\\b|ಹಾಯ್|ಹಲೋ|ನಮಸ್ತೆ|ನಮಸ್ಕಾರ)/.test(body) || body.startsWith(\"join\")) && !regexParse(body)) {\n reply = greetingMsg(); next = { step: \"new\", service: \"\", context: \"\" };\n } else {\n // Natural-language front door. The parser only classifies; all state\n // changes execute through the deterministic branches below.\n const parsed = (await parseMessage(bodyRaw, now)) || regexParse(body);\n let handled = false;\n\n if (parsed) {\n let svcKey = mapParsedService(parsed.service);\n let slot = resolveSlotLabel(parsed.time);\n let dateISO = resolveDateISO(parsed.date, now.dateStr);\n // Merge anything the customer already told us earlier in the flow.\n if (sess.step === \"await_slot\" && SERVICES[sess.service]) {\n svcKey = svcKey || sess.service;\n if (!dateISO) dateISO = sess.context || now.dateStr;\n if (slot) parsed.intent = \"book\";\n } else if (sess.step === \"await_service\") {\n try {\n const p = JSON.parse(sess.context);\n if (!slot && p.slot) slot = p.slot;\n if (!dateISO && p.date) dateISO = p.date;\n } catch (_e) { /* plain context */ }\n if (svcKey && parsed.intent !== \"cancel\" && parsed.intent !== \"reschedule\") parsed.intent = \"book\";\n }\n\n if (parsed.intent === \"greeting\") {\n reply = greetingMsg(); next = { step: \"new\", service: \"\", context: \"\" };\n handled = true;\n } else if (parsed.intent === \"book\") {\n handled = true;\n if (svcKey === \"hair_any\") {\n reply = hairAsk;\n next = { step: \"await_service\", service: \"\", context: JSON.stringify({ slot, date: dateISO }) };\n } else if (svcKey && slot) {\n const out = stageBookingConfirm(svcKey, slot, dateISO || now.dateStr);\n reply = out.reply; next = out.next;\n } else if (svcKey) {\n const out = offerSlots(svcKey, dateISO || now.dateStr);\n reply = out.reply; next = out.next;\n } else {\n reply = serviceAskMsg();\n next = { step: \"await_service\", service: \"\", context: JSON.stringify({ slot, date: dateISO }) };\n }\n } else if (parsed.intent === \"reschedule\") {\n const bk = await latestBooking(from);\n handled = true;\n if (!bk) {\n reply = noBookingFound;\n next = { step: \"new\", service: \"\", context: \"\" };\n } else if (slot) {\n const d = dateISO || bk.date || now.dateStr;\n const pending = { a: \"reschedule\", id: bk.id, service: bk.service, slot, date: d };\n reply = confirmMoveAsk(bk.service, bk.id, slot, prettyDate(d));\n next = { step: \"await_confirm\", service: \"\", context: JSON.stringify(pending) };\n } else {\n reply = rescheduleAskNatural(bk.service, bk.slot, prettyDate(bk.date, now.pretty) || now.pretty);\n next = { step: \"await_reschedule\", service: bk.service, context: bk.id };\n }\n } else if (parsed.intent === \"cancel\") {\n const bk = await latestBooking(from);\n handled = true;\n if (!bk) {\n reply = noBookingFound;\n next = { step: sess.step, service: sess.service, context: sess.context };\n } else {\n reply = cancelAskNatural(bk.service, bk.slot, prettyDate(bk.date, now.pretty) || now.pretty, bk.id);\n const pending = { a: \"cancel\", id: bk.id, service: bk.service, slot: bk.slot, date: bk.date };\n next = { step: \"await_confirm\", service: \"\", context: JSON.stringify(pending) };\n }\n }\n // query + other fall through to the shared Q&A / handoff below.\n }\n\n if (!handled && parsed && parsed.intent !== \"query\" && parsed.intent !== \"greeting\" &&\n (sess.step === \"await_service\" || sess.step === \"await_slot\")) {\n // Mid-flow: the customer is most likely answering the question we just\n // asked, even when the parser labels it \"other\". Extract the answer\n // deterministically; never hand off just for answering us.\n let ansSvc: string | null = null;\n if (/hair\\s*spa|\\bspa\\b|treatment/.test(body)) ansSvc = \"2\";\n else if (/hair\\s*cut|\\bcut\\b|trim/.test(body)) ansSvc = \"1\";\n else if (/facial|\\bface\\b|clean.?up/.test(body)) ansSvc = \"3\";\n else if (/mani|pedi|nail/.test(body)) ansSvc = \"4\";\n let ansSlot: string | null = null;\n if (/morning/.test(body)) ansSlot = \"11:30 AM\";\n else if (/afternoon|after lunch|\\blunch\\b/.test(body)) ansSlot = \"2:00 PM\";\n else if (/evening|tonight/.test(body)) ansSlot = \"5:30 PM\";\n else if (/11[:. ]?30/.test(body)) ansSlot = \"11:30 AM\";\n else if (/\\b2[:. ]?00\\s?(pm)?\\b/.test(body)) ansSlot = \"2:00 PM\";\n else if (/5[:. ]?30/.test(body)) ansSlot = \"5:30 PM\";\n let partial: { slot?: string; date?: string } | null = null;\n try { partial = JSON.parse(sess.context); } catch (_e) { /* plain context */ }\n\n if (sess.step === \"await_slot\" && ansSvc && ansSvc !== sess.service) {\n // Changed their mind about the service mid-pick.\n const d = resolveDateISO(parsed.date, now.dateStr) || sess.context || now.dateStr;\n const out = offerSlots(ansSvc, d);\n reply = out.reply; next = out.next; handled = true;\n } else if (sess.step === \"await_slot\" && SERVICES[sess.service] && ansSlot) {\n const out = stageBookingConfirm(sess.service, ansSlot, sess.context || now.dateStr);\n reply = out.reply; next = out.next; handled = true;\n } else if (sess.step === \"await_service\" && ansSvc) {\n const slot = resolveSlotLabel(parsed.time) || ansSlot || (partial && partial.slot) || null;\n const d = resolveDateISO(parsed.date, now.dateStr) || (partial && partial.date) || now.dateStr;\n const out = slot ? stageBookingConfirm(ansSvc, slot, d) : offerSlots(ansSvc, d);\n reply = out.reply; next = out.next; handled = true;\n } else if (sess.step === \"await_service\" && ansSlot) {\n // A time but no service - remember the time, ask the service again.\n reply = serviceAskMsg();\n next = { step: \"await_service\", service: \"\", context: JSON.stringify({ slot: ansSlot, date: (partial && partial.date) || resolveDateISO(parsed.date, now.dateStr) }) };\n handled = true;\n } else if (sess.step === \"await_service\") {\n // Unreadable answer - ask again gently, no human handoff for this.\n reply = serviceAskMsg();\n next = { step: \"await_service\", service: \"\", context: sess.context };\n handled = true;\n } else if (SERVICES[sess.service]) {\n const d = sess.context || now.dateStr;\n const rem = slotsForDate(d, now);\n reply = slotAsk(SERVICES[sess.service].name, prettyDate(d), rem.length ? rem : SLOT_LIST);\n next = { step: \"await_slot\", service: sess.service, context: sess.context };\n handled = true;\n }\n }\n\n if (!handled && parsed && parsed.intent === \"other\") {\n\n reply = HANDOFF;\n next = sess.step === \"booked\" ? { step: \"booked\", service: sess.service, context: sess.context } : { step: \"await_service\", service: \"\", context: \"\" };\n await notifyOwner(\n \"🔔 Salon bot: customer needs a human\",\n `WhatsApp ${fromPretty} asked:\\n\"${bodyRaw}\"\\n\\nReply to them on WhatsApp.`,\n );\n } else if (!handled) {\n // Question (or parser unavailable): answer warmly from real salon data,\n // hand off to a human when the answer isn't in the data.\n const hintSvc = SERVICES[sess.service] ? SERVICES[sess.service].name : \"\";\n const ai = await aiReply(hintSvc ? `(Context: the customer is mid-booking a ${hintSvc}, so \"it\" or \"this\" refers to that.) ${bodyRaw}` : bodyRaw);\n if (ai && !/HANDOFF/i.test(ai)) {\n reply = ai;\n if (sess.step === \"await_slot\" && SERVICES[sess.service]) {\n reply += `\\n\\nJust tell me a time and I'll grab it for you.`;\n } else if (sess.step === \"await_reschedule\") {\n reply += `\\n\\nTell me the new time and I'll move it.`;\n }\n next = { step: sess.step, service: sess.service, context: sess.context };\n } else {\n reply = HANDOFF;\n next = sess.step === \"booked\" ? { step: \"booked\", service: sess.service, context: sess.context } : { step: \"await_service\", service: \"\", context: \"\" };\n await notifyOwner(\n \"🔔 Salon bot: customer needs a human\",\n `WhatsApp ${fromPretty} asked:\\n\"${bodyRaw}\"\\n\\nReply to them on WhatsApp.`,\n );\n }\n }\n }\n\n await setSession(from, next.step, next.service, next.context);\n if (metaMode) {\n const s = await sendWhatsApp(from, reply);\n return Response.json({ ok: s.ok, detail: s.detail });\n }\n return twiml(reply);\n } catch (err) {\n if (metaMode) return Response.json({ ok: false, error: String(err).slice(0, 200) });\n return twiml(\"Oops, my bad - something glitched on our side. Try that again?\");\n }\n}\n","createdAt",["D",1788771617835],"branchVersion","branchId","4d6f32cf-d725-4d74-8cf9-91088c8e84e4","id","3630226e-2970-4296-8bd2-a5a5c7d0739a","salonbot",["D",1788595835206],"deletedAt","legacyEnvVars","privacy","public","httpPrivacy","description","imageUrl","a7b0a2c2-1be4-4203-9fcd-83311077f65b","pinnedFileId","pinPreview",true,"pinMigrated","screenshotVersion","likeCount",0,"orgId","01a0709c-b2b2-772d-ba3f-c6e0c645cf6d","tursoName","3630226e297042968bd2a5a5c7d0739a","tursoHostname","3630226e297042968bd2a5a5c7d0739a-val-town.aws-us-east-2.turso.io","tursoMeasuredAt",["D",1789476648181],"pinned","userPerm","r","valPerm","blobPerm","rw","emailPerm","sqlitePerm","projectPerm","telemetryPerm","user",{"_98":97,"_105":100},"org",{"_98":97,"_99":100,"_101":100,"_18":54,"_102":103,"_104":25},"branch",{"_13":87,"_32":88,"_43":42,"_89":44,"_90":-5,"_91":-5,"_92":-5,"_93":-5,"_94":-5,"_95":45,"_96":97},"isOwned",56,"main","projectId","forkedBranchId","forkedBranchVersion","forkedProjectPrivacy","forkedProjectId","forkedProjectOrgId","projectName","userHandle","deepthisudhakar023","handle","displayName","","avatar","tier","free","canRestrictVals","profileImageUrl","branchName","adoptOrgId",{"_43":44,"_32":45,"_38":176,"_47":-5,"_48":25,"_49":50,"_51":50,"_52":-5,"_53":-5,"_18":54,"_55":31,"_56":57,"_58":-5,"_59":-5,"_60":61,"_62":63,"_64":65,"_66":67,"_68":177,"_70":-5,"_71":72,"_73":72,"_74":75,"_76":75,"_77":75,"_78":72,"_79":72,"_80":178,"_82":179,"_84":180,"_86":25},"tree",[163,164,165],"files",[163,164,165],"counts",{"_152":61,"_153":148,"_154":61,"_155":156,"_157":158},"contents",[127,128,129],"upstreamProject","upstreamBranch","emptyEnvVars","flags",[],"hasHttpFiles","grants","orgs","customDomains",{},{"_43":145,"_32":146,"_30":147,"_133":-5,"_41":42,"_40":148,"_135":57,"_38":149,"_13":61,"_33":20,"_35":150,"_24":25,"_139":-5,"_27":151},{"_43":141,"_32":28,"_30":31,"_133":-5,"_41":42,"_40":14,"_135":25,"_38":142,"_13":143,"_33":34,"_35":37,"_24":25,"_139":-5,"_27":144},{"_43":130,"_32":131,"_30":132,"_133":-5,"_41":42,"_40":134,"_135":57,"_38":136,"_13":61,"_33":137,"_35":138,"_24":25,"_139":-5,"_27":140},"155f3ddf-4bc5-4d5b-a078-1c9496d0bfbd","reminder-tick.ts","c2b586da-a91b-11f1-a505-1607ee4eb77e","parentId",11,"latest",["D",1788607212085],"interval","// Runs on Val Town's interval schedule and triggers the salonbot\n// reminder / post-visit follow-up tick on the HTTP val.\nexport default async function () {\n const res = await fetch(\n \"https://deepthisudhakar023--7cd6c472a90111f185131607ee4eb77e.web.val.run/?tick=salonbot2026\",\n );\n console.log(\"salonbot tick:\", res.status, await res.text());\n}\n","label",[131],"06cd7006-cb40-490d-9f9d-833c8a6e917c",["D",1788771617835],22,[28],"052a7ddc-3736-4bcc-9104-d51fb4e09a7e","index.tsx","5d7a1976-a901-11f1-a20a-1607ee4eb77e",1,["D",1788595875329],"import { sqlite } from \"https://esm.town/v/std/sqlite\";\nimport { email } from \"https://esm.town/v/std/email\";\n\nconst SERVICES: Record = {\n \"1\": { name: \"Haircut\", kn: \"ಹೇರ್\\u200cಕಟ್\", price: 800 },\n \"2\": { name: \"Hair Spa\", kn: \"ಹೇರ್ ಸ್ಪಾ\", price: 1500 },\n \"3\": { name: \"Facial\", kn: \"ಫೇಶಿಯಲ್\", price: 1200 },\n \"4\": { name: \"Manicure + Pedicure\", kn: \"ಮ್ಯಾನಿಕ್ಯೂರ್ + ಪೆಡಿಕ್ಯೂರ್\", price: 1000 },\n};\nconst SLOTS: Record = { \"1\": \"11:30 AM\", \"2\": \"2:00 PM\", \"3\": \"5:30 PM\" };\n\nconst WELCOME = `Namaste 🙏 Welcome to *Glow & Grace Salon*, HSR Layout!\nನಮಸ್ತೆ! ಗ್ಲೋ & ಗ್ರೇಸ್ ಸಲೂನ್\\u200cಗೆ ಸ್ವಾಗತ ✨\n\n*Our services / ನಮ್ಮ ಸರ್ವೀಸ್\\u200cಗಳು:*\n1️⃣ Haircut - ₹800\n2️⃣ Hair Spa - ₹1,500\n3️⃣ Facial - ₹1,200\n4️⃣ Manicure + Pedicure - ₹1,000\n\nReply with a number to book.\nಬುಕ್ ಮಾಡಲು ನಂಬರ್ ಟೈಪ್ ಮಾಡಿ.`;\n\nconst slotMenu = (s: { name: string; kn: string; price: number }) =>\n `Great choice! 💇 *${s.name}* - ₹${s.price}\n${s.kn} - ₹${s.price}\n\n*Available slots today / ಇಂದು ಖಾಲಿ ಇರುವ ಸಮಯ:*\n1️⃣ 11:30 AM\n2️⃣ 2:00 PM\n3️⃣ 5:30 PM\n\nReply with a number to pick your slot.\nಸಮಯ ಆಯ್ದುಕೊಳ್ಳಲು ನಂಬರ್ ಟೈಪ್ ಮಾಡಿ.`;\n\nconst confirmation = (s: { name: string }, slot: string, dateStr: string) =>\n `✅ *Booked!* ${s.name} at ${slot} on ${dateStr}.\nನಿಮ್ಮ ಅಪಾಯಿಂಟ್\\u200cಮೆಂಟ್ ಕನ್ಫರ್ಮ್ ಆಯಿತು! 🎉\n\n📍 Glow & Grace Salon, 27th Main, HSR Layout\nShow this message at the counter. Pay at the salon.\n\nReply *9* to cancel. Anything else, just ask!\nರದ್ದು ಮಾಡಲು 9 ಟೈಪ್ ಮಾಡಿ.`;\n\nconst HANDOFF = `Good question! I'm not completely sure about that one - our team will take over and reply to you shortly. 🙏\nಖಚಿತವಾಗಿ ಗೊತ್ತಿಲ್ಲ - ನಮ್ಮ ಟೀಮ್ ಶೀಘ್ರದಲ್ಲೇ ರಿಪ್ಲೈ ಮಾಡುತ್ತಾರೆ.\n\nMeanwhile reply *1-4* to book, or *menu* to see prices again.`;\n\nconst CANCEL = `Done, your booking is cancelled. ✅\nನಿಮ್ಮ ಬುಕಿಂಗ್ ರದ್ದು ಆಯಿತು.\nReply *hi* anytime to book again!`;\n\nfunction twiml(msg: string): Response {\n const esc = msg.replace(/&/g, \"&\").replace(//g, \">\");\n return new Response(\n `${esc}`,\n { headers: { \"Content-Type\": \"text/xml\" } },\n );\n}\n\nlet tableReady = false;\nasync function ensureTable() {\n if (tableReady) return;\n await sqlite.execute(\n `CREATE TABLE IF NOT EXISTS sessions (from_num TEXT PRIMARY KEY, step TEXT, service TEXT, updated_at INTEGER)`,\n );\n tableReady = true;\n}\nasync function getSession(from: string) {\n await ensureTable();\n const r = await sqlite.execute({\n sql: `SELECT step, service FROM sessions WHERE from_num = ?`,\n args: [from],\n });\n if (r.rows && r.rows.length) return { step: String(r.rows[0][0]), service: String(r.rows[0][1] || \"\") };\n return { step: \"new\", service: \"\" };\n}\nasync function setSession(from: string, step: string, service: string) {\n await ensureTable();\n await sqlite.execute({\n sql: `INSERT INTO sessions (from_num, step, service, updated_at) VALUES (?, ?, ?, ?)\n ON CONFLICT(from_num) DO UPDATE SET step=excluded.step, service=excluded.service, updated_at=excluded.updated_at`,\n args: [from, step, service, Date.now()],\n });\n}\n\nexport default async function (req: Request): Promise {\n if (req.method !== \"POST\") return new Response(\"salon bot ok\");\n try {\n const form = await req.formData();\n const from = String(form.get(\"From\") || \"unknown\");\n const bodyRaw = String(form.get(\"Body\") || \"\").trim();\n const body = bodyRaw.toLowerCase();\n const dateStr = new Intl.DateTimeFormat(\"en-IN\", {\n weekday: \"long\", day: \"numeric\", month: \"long\", timeZone: \"Asia/Kolkata\",\n }).format(new Date());\n\n const sess = await getSession(from);\n let reply: string;\n let next = { step: sess.step, service: sess.service };\n\n if (body === \"9\" && sess.step === \"booked\") {\n reply = CANCEL; next = { step: \"new\", service: \"\" };\n } else if (sess.step === \"await_service\" && SERVICES[body]) {\n reply = slotMenu(SERVICES[body]); next = { step: \"await_slot\", service: body };\n } else if (sess.step === \"await_slot\" && SLOTS[body] && SERVICES[sess.service]) {\n reply = confirmation(SERVICES[sess.service], SLOTS[body], dateStr); next = { step: \"booked\", service: sess.service };\n } else if (/price|rate|charge|cost|eshtu|estu|ಎಷ್ಟು|ಬೆಲೆ|kitna|कितना|menu|price/.test(body)) {\n reply = WELCOME; next = { step: \"await_service\", service: \"\" };\n } else if (/book|appointment|slot|ಬುಕ್|ಅಪಾಯಿಂಟ/.test(body)) {\n reply = WELCOME; next = { step: \"await_service\", service: \"\" };\n } else if (/^(hi+|hello+|hey+|hai|namaste|namaskara|ಹಾಯ್|ಹಲೋ|ನಮಸ್ತೆ|ನಮಸ್ಕಾರ)/.test(body) || body.startsWith(\"join\") || sess.step === \"new\") {\n reply = WELCOME; next = { step: \"await_service\", service: \"\" };\n } else if (sess.step === \"await_service\") {\n reply = WELCOME;\n } else if (sess.step === \"await_slot\" && SERVICES[sess.service]) {\n reply = slotMenu(SERVICES[sess.service]);\n } else {\n reply = HANDOFF; next = { step: \"await_service\", service: \"\" };\n try {\n await email({\n subject: \"🔔 Salon bot: customer needs a human\",\n text: `WhatsApp ${from.replace(\"whatsapp:\", \"\")} asked:\\n\"${bodyRaw}\"\\n\\nReply to them on WhatsApp.`,\n });\n } catch (e) { /* best effort */ }\n }\n\n await setSession(from, next.step, next.service);\n return twiml(reply);\n } catch (err) {\n return twiml(\"Sorry, something went wrong on our side. Please try again! 🙏\");\n }\n}",[146],"pulls","branches","forks","envVars",{"_159":161,"_162":61},"connections",{"_159":61,"_160":61},"count","unfilledCount",7,"emptyCount",{"_43":145,"_32":146,"_30":147,"_133":-5,"_41":42,"_40":148,"_135":57,"_38":173,"_13":61,"_33":20,"_35":150,"_24":25,"_139":-5,"_167":174,"_27":175},{"_43":141,"_32":28,"_30":31,"_133":-5,"_41":42,"_40":14,"_135":25,"_38":170,"_13":143,"_33":34,"_35":37,"_24":25,"_139":-5,"_167":171,"_27":172},{"_43":130,"_32":131,"_30":132,"_133":-5,"_41":42,"_40":134,"_135":57,"_38":166,"_13":61,"_33":137,"_35":138,"_24":25,"_139":-5,"_167":168,"_27":169},["D",1788607212085],"children",[],[131],["D",1788771617835],[],[28],["D",1788595875329],[],[146],["D",1788595835206],["D",1789476648181],{"_98":97,"_105":100},{"_98":97,"_99":100,"_101":100,"_18":54,"_102":103,"_104":25},{"_13":87,"_32":88,"_43":42,"_89":44,"_90":-5,"_91":-5,"_92":-5,"_93":-5,"_94":-5,"_95":45,"_96":97},"ctx",{"_80":-5,"_124":214,"_215":216,"_217":218,"_219":25,"_220":25,"_221":25,"_222":57,"_223":-5,"_224":-7,"_225":-7,"_226":61,"_227":25,"_228":25,"_229":-5,"_230":25,"_231":25,"_232":25,"_233":-5},"ENV",{"_185":186,"_187":188,"_189":88,"_190":191,"_192":193,"_194":195,"_196":197,"_198":199,"_200":201,"_202":203,"_204":205,"_206":207,"_208":209,"_210":211,"_212":213},"REACT_APP_SENTRY_DSN","https://586020d86f05489db63a554690acf1e9@o1398359.ingest.sentry.io/6724499","RENDER_GIT_COMMIT","e87eb04e707cf64e7e532c8e8ec395f209e17f15","RENDER_GIT_BRANCH","POSTHOG_API_TOKEN","phc_nmoyuAkStEZuUp69rYlg1DZgrIt19Gx0Y4Hwf8tGgJP","POSTHOG_API_HOST","https://wart.val.town","WEB_API_TEMPLATE","https://{val}.web.val.run","APP_URL","https://www.val.town","MODULE_URL","https://esm.town","VANITY_WEB_API_TEMPLATE","https://{label}.val.run/","DENOLS_URL","https://lsp.val.town","NODE_ENV","production","CLOUDFLARE_TURNSTILE_SITE_KEY","0x4AAAAAACtaIZJH7s9rBMZ6","GOOGLE_CLIENT_ID","875989696899-jtsqkhlbdv5jrlsk8631p7ipjg3c6o62.apps.googleusercontent.com","STRIPE_PUBLISHABLE_KEY","pk_live_51N2zvWEpZTTLipIkVEwXrUG9AT0yeOOEYxszarZT1jpsZV58Ly6wlg3SltZpHN26CUalOBmUSY7adQRQiSkCZz2500qSXNkf8Y","API_URL","https://api.val.town",[],"preferencesKeybindings","default","preferencesTheme","light","preferencesFixers","preferencesCopilot","preferencesSelectionAi","preferencesCloseBrackets","preferencesChatPanelState","preferencesDprint","preferencesDenofmt","notificationCount","flagDenols","isBusinessOrgMember","businessOrgHandle","isBusinessOrgAdmin","isHigherTownieTier","navCollapsed","currentOrgId"]

Diff · v25