Accès privé

Bienvenue.

Pilotez les appels, demandes, devis, interventions et finances depuis une interface unique.

${error ? `

${esc(error)}

` : \"\"}${!authConfigured() ? `

L’authentification du cockpit n’est pas configurée.

` : ``}

Cookie signé

Accès serveur

Aucun secret client

`;\n}\n\nfunction appPage(initial: any): string {\n const config = integrationConfig();\n const boot = initial || {};\n return `Secrétariat Pisciniste — Cockpit

Vue d’ensemble

Votre activité, sans bruit.

Appels, demandes, interventions et finances synchronisés.

Demandes prioritaires

Prochains rendez-vous

Control Plane IA

Qualité, risques et mémoire.

Supervision passive des appels Retell et des actions métier n8n.

Appels récents

Score qualité et risque

Appel	Intention	Qualité	Risque	Résultat	Prochaine action	Date

Alertes ouvertes

Performance des outils

Action	Statut	Exécutions	Latence moyenne	Dernière

Capacités et connaissances

\n\n

Entrées omnicanales

Demandes

Appels Retell, SMS et saisies du cockpit.

Client	Besoin	Canal	Urgence	Statut	Reçu

Planification

Agenda interventions

Créneaux confirmés et charge à venir.

Date	Client	Type	Adresse	Durée	Statut

Relation client

Clients & piscines

Historique, coordonnées et caractéristiques techniques.

Client	Contact	Localisation	Piscine	Source	Créé

Vente

Devis

Brouillons, envois, acceptations et marges.

Le brouillon vocal et le devis simple sont opérationnels. L’éditeur de lignes détaillées calcule le chiffrage, mais l’écriture des lignes reste verrouillée tant que son test transactionnel n’est pas validé.

Numéro	Client	Objet	HT	TTC	Statut	Date

Encaissements

Facturation

Factures émises, échéances et règlements.

Numéro	Client	Type	TTC	Échéance	Statut	Paiement

Fournisseurs

Achats & OCR

Factures d’achat, matériel et coûts réels.

Fournisseur	Référence	Date	HT	TTC	OCR	Devis lié

Pré-comptabilité

Pilotage financier

Chiffre d’affaires, créances, achats et TVA estimée.

Balance âgée clients

Lecture financière

Automatisation

Outils métier

Actions disponibles pour le cockpit et l’assistante vocale.

◷

Recherche de créneau

Interroge l’agenda Supabase et propose le prochain créneau ouvré.

◎

Création de dossier

Crée ou met à jour le client, sa piscine et sa demande.

◇

Brouillon de devis

Crée un devis lié au client et prépare la collecte sécurisée de l’e-mail.

◉

Mémoire client

Reconnaît un appelant et restitue piscine, demandes, rendez-vous et devis récents sans poser deux fois les mêmes questions.

▣

OCR fournisseurs

Extraction structurée des factures d’achat et rapprochement avec les devis.

↗

Exports comptables

Journal des ventes généré directement depuis les données chargées.

Configuration

Réglages & intégrations

État réel de la production et prérequis manquants.

Entreprise

Paramètres métier

État technique

\n\n\n\n\n\n

`;\n}\n\nconst CLIENT_JS = String.raw`\nconst q=(s,r=document)=>r.querySelector(s),qa=(s,r=document)=>[...r.querySelectorAll(s)];\nconst data=window.__BOOT__||{};\nconst list=v=>Array.isArray(v)?v:[];\nconst text=v=>String(v??'').replace(/[&<>\"']/g,c=>({'&':'&','<':'<','>':'>','\"':'"',\"'\":'''}[c]));\nconst euro=v=>Number(v||0).toLocaleString('fr-FR',{style:'currency',currency:'EUR'});\nconst day=v=>v?new Date(v).toLocaleDateString('fr-FR'):'—';\nconst moment=v=>v?new Date(v).toLocaleString('fr-FR'):'—';\n`;\n\nconst CLIENT_NAV = String.raw`\nconst tag=v=>{const s=String(v||'—').toLowerCase(),c=/pay|accept|confirm|trait|termin|envoy/.test(s)?'ok':/urgent|retard|erreur|annul/.test(s)?'bad':/attente|nouvelle|brouillon|planif|cours/.test(s)?'warn':'';return ''+text(v||'—')+''};\nconst tableEmpty=(n,m)=>''+m+'';\nfunction showView(name){qa('.view').forEach(x=>x.classList.toggle('active',x.id==='view-'+name));qa('#nav button').forEach(x=>x.classList.toggle('active',x.dataset.view===name));const b=q('#nav button[data-view=\"'+name+'\"]');q('#pageTitle').textContent=b?b.textContent.trim():'Cockpit';q('#sidebar').classList.remove('open');location.hash=name}\nqa('#nav button').forEach(b=>b.onclick=()=>showView(b.dataset.view));qa('[data-go]').forEach(b=>b.onclick=()=>showView(b.dataset.go));q('#menuBtn').onclick=()=>q('#sidebar').classList.toggle('open');\nqa('[data-open]').forEach(b=>b.onclick=()=>q('#'+b.dataset.open)?.classList.add('show'));qa('[data-close]').forEach(b=>b.onclick=()=>b.closest('.modal-backdrop')?.classList.remove('show'));qa('.modal-backdrop').forEach(m=>m.onclick=e=>{if(e.target===m)m.classList.remove('show')});\nfunction notify(message,good=true){const t=q('#toast');t.textContent=message;t.className='toast show '+(good?'good':'bad');setTimeout(()=>t.className='toast',3500)}\n`;\n\nconst CLIENT_RENDER_A = String.raw`\nfunction renderA(){const clients=list(data.clients),pools=list(data.piscines),requests=list(data.demandes),rdv=list(data.rendez_vous),quotes=list(data.devis),invoices=list(data.factures),i=data.integrations||{};\nconst integrations=[['Supabase',true,'Base métier accessible'],['n8n',true,'Orchestration opérationnelle'],['Retell',!!i.retell_agent_id,i.retell_agent_id?'Agent vocal identifié':'Agent Retell à relier'],['Control Plane',!!data.ai?.ok,data.ai?.ok?'Supervision IA active':'Supervision en préparation'],['Mémoire client',true,'Contexte historique sécurisé']];q('#integrationGrid').innerHTML=integrations.map(x=>'

'+x[0]+'

'+text(x[2])+'

').join('');\nconst open=requests.filter(x=>!['traitee','annulee'].includes(x.statut)).length,up=rdv.filter(x=>new Date(x.date_heure)>new Date()&&x.statut!=='annule').length,pipe=quotes.reduce((a,x)=>a+Number(x.total_ttc||0),0),due=invoices.filter(x=>x.statut!=='payee').reduce((a,x)=>a+Number(x.total_ttc||0),0);q('#dashboardKpis').innerHTML=[['Demandes ouvertes',open,requests.length+' reçues'],['RDV à venir',up,rdv.length+' au total'],['Pipeline devis',euro(pipe),quotes.length+' devis'],['Créances',euro(due),invoices.filter(x=>x.statut!=='payee').length+' factures']].map(x=>'

'+x[0]+'

'+x[1]+'

'+x[2]+'

').join('');\nq('#dashboardDemandes').innerHTML=requests.length?'

'+requests.slice(0,6).map(x=>'').join('')+'

'+text(x.client?.nom||'Client')+'

'+text(x.description||x.resume_appel||'—')+'

'+tag(x.urgence)+'

':'

Aucune demande

';\nq('#dashboardRdv').innerHTML=up?'

'+rdv.filter(x=>new Date(x.date_heure)>new Date()).slice(0,6).map(x=>'').join('')+'

'+moment(x.date_heure)+'

'+text(x.client?.nom||'Client')+'

'+tag(x.statut)+'

':'

Aucun rendez-vous

';\nq('#demandesRows').innerHTML=requests.length?requests.map(x=>''+text(x.client?.nom||'Client inconnu')+'

'+text(x.client?.telephone||'')+'

'+text(x.description||x.resume_appel||'—')+''+tag(x.canal)+''+tag(x.urgence)+''+tag(x.statut)+''+moment(x.created_at)+'').join(''):tableEmpty(6,'Aucune demande');\nq('#rdvRows').innerHTML=rdv.length?rdv.map(x=>''+moment(x.date_heure)+''+text(x.client?.nom||'Client')+''+text(x.type_rdv||'intervention')+''+text(x.adresse||'—')+''+text(x.duree_min||60)+' min'+tag(x.statut)+'').join(''):tableEmpty(6,'Aucun rendez-vous');\n}\n`;\n\nconst CLIENT_RENDER_B = String.raw`\nfunction renderB(){const clients=list(data.clients),pools=list(data.piscines),quotes=list(data.devis),invoices=list(data.factures),purchases=list(data.achats);\nq('#clientsRows').innerHTML=clients.length?clients.map(x=>{const p=pools.find(y=>y.client_id===x.id);return ''+text(x.nom||'Sans nom')+''+text(x.telephone)+'

'+text(x.email||'email manquant')+'

'+text([x.adresse,x.ville].filter(Boolean).join(', ')||'—')+''+text(p?[p.type_bassin,p.volume_m3?p.volume_m3+' m³':null].filter(Boolean).join(' · '):'Non renseignée')+''+tag(x.source)+''+day(x.created_at)+''}).join(''):tableEmpty(6,'Aucun client');\nq('#devisRows').innerHTML=quotes.length?quotes.map(x=>''+text(x.numero||'Devis')+''+text(x.client?.nom||'Client')+''+text(x.objet||'—')+''+euro(x.total_ht)+''+euro(x.total_ttc)+''+tag(x.statut)+''+day(x.date_emission||x.created_at)+'').join(''):tableEmpty(7,'Aucun devis');\nq('#facturesRows').innerHTML=invoices.length?invoices.map(x=>''+text(x.numero||'Facture')+''+text(x.client?.nom||'Client')+''+text(x.type_facture||'simple')+''+euro(x.total_ttc)+''+day(x.date_echeance)+''+tag(x.statut)+''+text(x.mode_paiement||'—')+'').join(''):tableEmpty(7,'Aucune facture');\nq('#achatsRows').innerHTML=purchases.length?purchases.map(x=>''+text(x.fournisseur||'Fournisseur')+''+text(x.numero_facture||'—')+''+day(x.date_facture)+''+euro(x.total_ht)+''+euro(x.total_ttc)+''+tag(x.ocr_statut)+''+text(x.devis_id?'Oui':'—')+'').join(''):tableEmpty(7,'Aucun achat');\nconst options=''+clients.map(x=>'').join('');q('#rdvClient').innerHTML=options;q('#quoteClient').innerHTML=options;q('#rdvClient').onchange=e=>{const o=e.target.selectedOptions[0];q('#rdvPhone').value=o?.dataset.phone||''};q('#quoteClient').onchange=e=>{const o=e.target.selectedOptions[0];q('#quotePhone').value=o?.dataset.phone||''};\n}\n`;\n\nconst CLIENT_RENDER_C = String.raw`\nfunction renderC(){const invoices=list(data.factures),purchases=list(data.achats),settings=data.settings||{},company=settings.entreprise||{},i=data.integrations||{};\nconst paid=invoices.filter(x=>x.statut==='payee').reduce((a,x)=>a+Number(x.total_ttc||0),0),billed=invoices.reduce((a,x)=>a+Number(x.total_ht||0),0),receivables=invoices.filter(x=>x.statut!=='payee').reduce((a,x)=>a+Number(x.total_ttc||0),0),buys=purchases.reduce((a,x)=>a+Number(x.total_ht||0),0),vatOut=invoices.reduce((a,x)=>a+Number(x.total_tva||0),0),vatIn=purchases.reduce((a,x)=>a+Math.max(0,Number(x.total_ttc||0)-Number(x.total_ht||0)),0);\nq('#accountKpis').innerHTML=[['Encaissé TTC',euro(paid)],['Facturé HT',euro(billed)],['Créances TTC',euro(receivables)],['Achats HT',euro(buys)],['TVA estimée',euro(vatOut-vatIn)],['Résultat brut',euro(billed-buys)]].map(x=>'

'+x[0]+''+x[1]+'

').join('');\nconst today=Date.now(),buckets=[['Non échues',0],['0–30 jours',0],['31–60 jours',0],['Plus de 60 jours',0]];invoices.filter(x=>x.statut!=='payee').forEach(x=>{const age=(today-new Date(x.date_echeance||x.date_emission||today).getTime())/86400000,amount=Number(x.total_ttc||0);if(age<=0)buckets[0][1]+=amount;else if(age<=30)buckets[1][1]+=amount;else if(age<=60)buckets[2][1]+=amount;else buckets[3][1]+=amount});const max=Math.max(1,...buckets.map(x=>x[1]));q('#agingBody').innerHTML=buckets.map(x=>'

'+x[0]+''+euro(x[1])+'

').join('');q('#financeInsight').innerHTML='

Marge brute indicative : '+euro(billed-buys)+'

Cette estimation exclut salaires, charges fixes et amortissements.

';\nconst missing=[];['nom','tel','email','siret','adresse'].forEach(k=>{if(!company[k])missing.push(k)});if(!i.retell_agent_id)missing.push('agent Retell');q('#settingsNotice').innerHTML=missing.length?'

Configuration métier incomplète : '+text(missing.join(', '))+'.

':'

Configuration métier complète. La téléphonie externe est volontairement hors périmètre pour cette phase.

';\nq('#companySettings').innerHTML=[['Nom',company.nom],['Téléphone',company.tel],['E-mail',company.email],['SIRET',company.siret],['Adresse',company.adresse]].map(x=>'

'+x[0]+'
'+text(x[1]||'Non renseigné')+'

').join('');q('#businessSettings').innerHTML=[['Zone',settings.zone_intervention],['Rayon',settings.rayon_km?settings.rayon_km+' km':null],['Taux horaire',settings.taux_horaire_mo_ht?euro(settings.taux_horaire_mo_ht):null],['Marge matériel',settings.marge_materiel_coef],['Acompte défaut',settings.acompte_pct_defaut?settings.acompte_pct_defaut+' %':null]].map(x=>'

'+x[0]+'
'+text(x[1]||'Non renseigné')+'

').join('');q('#techState').textContent=JSON.stringify({tenant:data.tenant_id,generated_at:data.generated_at,integrations:i,counts:{clients:list(data.clients).length,piscines:list(data.piscines).length,demandes:list(data.demandes).length,rdv:list(data.rendez_vous).length,devis:list(data.devis).length,factures:invoices.length,achats:purchases.length}},null,2);\n}\n`;\n\nconst CLIENT_AI = String.raw`\nfunction scoreBadge(v,invert=false){const n=Number(v||0),good=invert?n<30:n>=75,bad=invert?n>=60:n<45;return ''+n+'/100'}\nfunction renderAI(){const ai=data.ai||{},m=ai.metrics||{},calls=list(ai.recent_calls),alerts=list(ai.alerts),actions=list(ai.action_metrics),knowledge=list(ai.knowledge),caps=list(ai.capabilities);q('#aiStatus').innerHTML=ai.ok?'

Control Plane connecté · données générées '+moment(ai.generated_at)+'

':'

Supervision non publiée ou momentanément indisponible. Le cockpit métier reste opérationnel.

';q('#aiKpis').innerHTML=[['Appels analysés',m.calls_30d||0,'30 derniers jours'],['Qualité moyenne',(m.avg_quality||0)+'/100','Complétude du contexte'],['Risque moyen',(m.avg_risk||0)+'/100','Incidents et frustration'],['Appels à contrôler',m.calls_at_risk||0,'Risque supérieur ou égal à 60']].map(x=>'

'+x[0]+'

'+text(x[1])+'

'+x[2]+'

').join('');q('#aiCallsRows').innerHTML=calls.length?calls.map(x=>''+text(x.from_number||'Numéro inconnu')+'

'+text(x.call_id)+'

'+text(x.intent||'À déterminer')+''+scoreBadge(x.completeness_score)+''+scoreBadge(x.risk_score,true)+''+tag(x.outcome)+''+text(String(x.next_best_action||'—').replaceAll('_',' '))+''+moment(x.last_seen_at)+'').join(''):tableEmpty(7,'Aucun appel analysé pour le moment');q('#aiAlerts').innerHTML=alerts.length?alerts.map(x=>'

'+text(x.title)+'

'+text(x.category)+' · '+moment(x.created_at)+'

').join(''):'

Aucune alerte ouverte.

';q('#aiActionsRows').innerHTML=actions.length?actions.map(x=>''+text(String(x.action_key||'').replaceAll('_',' '))+''+tag(x.status)+''+text(x.executions||0)+''+text(x.avg_latency_ms||0)+' ms'+moment(x.last_execution)+'').join(''):tableEmpty(5,'Aucune exécution V2 enregistrée');const enabled=caps.filter(x=>x.enabled!==false).length;q('#aiKnowledge').innerHTML='

'+enabled+' capacité(s) active(s)

Contrats typés, confirmation explicite et anti-rejeu.

'+(knowledge.length?knowledge.map(x=>'

'+text(x.title)+'

'+text(x.category)+' · v'+text(x.version)+'

').join(''):'

La base de connaissances versionnée est prête à recevoir les procédures métier.

')}\nq('#refreshAi').onclick=async()=>{q('#refreshAi').disabled=true;try{const r=await fetch('/api/ai-supervision'),j=await r.json();if(!r.ok||j.ok===false)throw new Error(j.error||'supervision_unavailable');data.ai=j;renderAI();notify('Supervision actualisée')}catch(e){notify(e.message||String(e),false)}finally{q('#refreshAi').disabled=false}};\n`;\n\nconst CLIENT_ACTIONS = String.raw`\nqa('form[data-action]').forEach(form=>form.onsubmit=async ev=>{ev.preventDefault();const button=form.querySelector('button[type=submit]'),payload=Object.fromEntries(new FormData(form).entries());button.disabled=true;try{const response=await fetch('/api/action',{method:'POST',headers:{'content-type':'application/json'},body:JSON.stringify({action:form.dataset.action,data:payload})}),result=await response.json();if(!response.ok||result.ok===false)throw new Error(result.error||result.message||'Action refusée');if(form.dataset.action==='availability.check'){q('#availabilityResult').innerHTML='

'+text(result.message||'Créneau trouvé')+'

'}else if(form.dataset.action==='client.context'){const c=result.client||{},p=list(result.piscines),d=list(result.demandes),dv=list(result.devis_recents);q('#contextResult').innerHTML='

'+text(result.assistant_message||'Contexte chargé')+'

'+(result.known_client?'

'+text(c.nom||c.telephone||'Client')+'

'+text([c.ville,c.email].filter(Boolean).join(' · '))+'

Piscines : '+p.length+' · Demandes récentes : '+d.length+' · Devis récents : '+dv.length+'

':'

Informations à collecter : '+text(list(result.next_required_fields).join(', '))+'

')}else{notify(result.message||'Action enregistrée');form.closest('.modal-backdrop')?.classList.remove('show');setTimeout(()=>location.reload(),700)}}catch(error){notify(error.message||String(error),false)}finally{button.disabled=false}});\nfunction addQuoteLine(){const row=document.createElement('div');row.className='quote-line';row.innerHTML='';row.querySelector('button').onclick=()=>{row.remove();quoteTotal()};row.oninput=quoteTotal;q('#quoteLines').appendChild(row);quoteTotal()}\nfunction quoteTotal(){let total=0;qa('.quote-line').forEach(row=>{const qty=Number(row.querySelector('[name=quantite]').value||0),price=Number(row.querySelector('[name=prix]').value||0),vat=Number(row.querySelector('[name=tva]').value||0);total+=qty*price*(1+vat/100)});q('#quoteTotal').textContent=euro(total)}\nq('#addLine').onclick=addQuoteLine;addQuoteLine();\nq('#searchDemandes').oninput=()=>renderA();q('#filterUrgence').onchange=()=>renderA();q('#searchClients').oninput=()=>renderB();\nfunction exportCsv(){const rows=[['Type','Numéro','Date','Client','HT','TVA','TTC','Statut'],...list(data.factures).map(x=>['Vente',x.numero,x.date_emission,x.client?.nom||'',x.total_ht,x.total_tva,x.total_ttc,x.statut])];const csv='\\ufeff'+rows.map(r=>r.map(v=>'\"'+String(v??'').replace(/\"/g,'\"\"')+'\"').join(';')).join('\\n'),a=document.createElement('a');a.href=URL.createObjectURL(new Blob([csv],{type:'text/csv;charset=utf-8'}));a.download='journal-ventes-pisciniste.csv';a.click();URL.revokeObjectURL(a.href)}\nq('#exportBtn').onclick=exportCsv;q('#exportBtn2').onclick=exportCsv;\nrenderA();renderB();renderC();renderAI();const requested=location.hash.slice(1);if(requested&&q('#view-'+requested))showView(requested);\n`;\n\nexport default async function handler(req: Request): Promise {\n const url = new URL(req.url);\n\n if (url.pathname === \"/health\") {\n try {\n const upstream = await cockpitApi(\"health\");\n let ai: any = { ok: false };\n try { ai = await aiSupervision(); } catch { ai = { ok: false }; }\n return json({ ok: true, service: \"secretariat-pisciniste\", version: VERSION, auth_configured: authConfigured(), upstream, ai_supervision_ok: ai.ok === true });\n } catch (error) {\n return json({ ok: false, service: \"secretariat-pisciniste\", version: VERSION, error: error instanceof Error ? error.message : String(error) }, 503);\n }\n }\n\n if (url.pathname === \"/logout\") return redirect(\"/\", expiredCookie());\n\n if (req.method === \"POST\" && url.pathname === \"/login\") {\n const form = new URLSearchParams(await req.text());\n const code = String(form.get(\"code\") || \"\");\n if (!validAccessCode(code)) return html(loginPage(\"Code d’accès incorrect.\"), 401);\n return redirect(\"/\", await sessionCookie());\n }\n\n if (!(await isAuthenticated(req))) return html(loginPage());\n\n if (req.method === \"GET\" && url.pathname === \"/api/bootstrap\") {\n try {\n return json(await cockpitApi(\"bootstrap\"));\n } catch (error) {\n return json({ ok: false, error: error instanceof Error ? error.message : String(error) }, 502);\n }\n }\n\n if (req.method === \"GET\" && url.pathname === \"/api/ai-supervision\") {\n try {\n return json(await aiSupervision());\n } catch (error) {\n return json({ ok: false, error: error instanceof Error ? error.message : String(error) }, 502);\n }\n }\n\n if (req.method === \"POST\" && url.pathname === \"/api/action\") {\n try {\n const body = await req.json() as { action?: string; data?: Record };\n const action = String(body.action || \"\");\n if (!WORKING_ACTIONS.has(action)) return json({ ok: false, error: \"action_not_enabled\" }, 409);\n return json(await cockpitAction(action, body.data || {}));\n } catch (error) {\n return json({ ok: false, error: error instanceof Error ? error.message : String(error) }, 400);\n }\n }\n\n if (url.pathname !== \"/\") return html(\"Page introuvable\", 404);\n\n try {\n const [businessResult, aiResult] = await Promise.allSettled([cockpitApi(\"bootstrap\"), aiSupervision()]);\n const business = businessResult.status === \"fulfilled\" ? businessResult.value : {\n ok: false,\n bootstrap_error: businessResult.reason instanceof Error ? businessResult.reason.message : String(businessResult.reason),\n clients: [], piscines: [], demandes: [], rendez_vous: [], devis: [], factures: [], achats: [], taches: [], integrations: {},\n };\n const ai = aiResult.status === \"fulfilled\" ? aiResult.value : {\n ok: false,\n error: aiResult.reason instanceof Error ? aiResult.reason.message : String(aiResult.reason),\n metrics: {}, recent_calls: [], alerts: [], action_metrics: [], knowledge: [], capabilities: [],\n };\n return html(appPage({ ...business, ai }));\n } catch (error) {\n return html(appPage({\n ok: false,\n bootstrap_error: error instanceof Error ? 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JSON.parse(text) : {}; } catch { payload = { ok: false, error: \"invalid_gateway_json\", raw: text.slice(0, 300) }; }\n if (!response.ok || payload?.ok === false) {\n throw new Error(payload?.error || `gateway_http_${response.status}`);\n }\n return payload as ApiResult;\n } finally {\n clearTimeout(timer);\n }\n}\n\n\nconst INTERNAL_PATH = (Deno.env.get(\"PISCINE_N8N_INTERNAL_PATH\") || \"\").trim();\nconst TOOL_SECRET = (Deno.env.get(\"PISCINE_TOOL_SECRET\") || \"\").trim();\n\nconst ACTION_MAP: Record = {\n \"client.context\": \"client_context\",\n \"client.create\": \"create_lead\",\n \"devis.create\": \"create_quote\",\n \"rdv.create\": \"book_appointment\",\n \"availability.check\": \"check_availability\",\n \"email.link\": \"send_email_link\",\n \"call.summary\": \"save_call_summary\",\n \"handoff.request\": \"transfer_to_human\",\n};\n\nexport async function cockpitAction>(action: string, data: Record = {}): Promise> {\n if (!BASE || !INTERNAL_PATH || !TOOL_SECRET) throw new Error(\"cockpit_action_gateway_not_configured\");\n const mapped = ACTION_MAP[action];\n if (!mapped) throw new Error(`unsupported_cockpit_action:${action}`);\n const customerPhone = String(data.telephone ?? data.customer_phone ?? \"\");\n const businessData = {\n ...data,\n customer_name: data.nom ?? data.customer_name ?? \"\",\n customer_phone: customerPhone,\n address: data.adresse ?? data.address ?? \"\",\n city: data.ville ?? data.city ?? \"\",\n pool_type: data.type_bassin ?? data.pool_type ?? \"\",\n problem: data.objet ?? data.description ?? data.problem ?? \"\",\n intent: data.intent ?? \"autre\",\n urgency: data.urgence ?? \"normale\",\n appointment_datetime: data.date_heure ?? data.appointment_datetime ?? \"\",\n explicit_confirmation: action === \"rdv.create\" ? true : Boolean(data.explicit_confirmation),\n };\n const controller = new AbortController();\n const timer = setTimeout(() => controller.abort(), 15000);\n try {\n const response = await fetch(`${BASE}/webhook/${INTERNAL_PATH}?secret=${encodeURIComponent(TOOL_SECRET)}`, {\n method: \"POST\",\n headers: { \"content-type\": \"application/json\", \"user-agent\": \"secretariat-pisciniste-valtown/1.0\" },\n body: JSON.stringify({\n args: { action: mapped, data: businessData },\n call: { call_id: `cockpit-${crypto.randomUUID()}`, from_number: customerPhone },\n }),\n signal: controller.signal,\n });\n const text = await response.text();\n let payload: any;\n try { payload = text ? 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