[{"_1":2,"_3":-5,"_4":-5},"loaderData",{"_5":6,"_7":8},"actionData","errors","root",{"_107":108,"_109":110},"routes/embed.x.$handle.$name.$",{"_9":10,"_11":12,"_13":14,"_15":16,"_17":18,"_19":20,"_21":-5},"handle","prudhvinakkina","name","speed-to-lead-demo","path","domain.ts","project",{"_22":45,"_11":12,"_33":46,"_47":-5,"_48":42,"_49":50,"_51":50,"_52":53,"_54":-5,"_55":56,"_57":58,"_59":32,"_60":-5,"_61":-5,"_62":63,"_64":65,"_66":67,"_68":69,"_70":71,"_72":-5,"_73":74,"_75":74,"_76":77,"_78":77,"_79":77,"_80":74,"_81":74,"_82":83,"_84":85,"_86":87,"_88":42},"file",{"_22":23,"_11":14,"_24":25,"_26":-5,"_27":28,"_29":30,"_31":32,"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":-5,"_13":44},"permalink","https://www.val.town/x/prudhvinakkina/speed-to-lead-demo/code/domain.ts","extension","id","deb56237-0417-4906-8c81-0272c3a05afd","fileId","20eb610a-b071-11f1-a2b1-1607ee4eb77e","parentId","branchId","1b8b3cec-b4de-40b0-bd68-5206a184a55c","branchVersion",47,"latest",true,"createdAt",["D",1789426227362],"version",11,"fileType","script","content","// Pure quote logic. No IO, no state — everything here is a function of its\n// arguments so the premium shown on the dashboard is always reproducible from\n// the quote row. All data is invented for the demo.\n\nexport type CoverageLevel = \"state-minimum\" | \"recommended\" | \"full\";\nexport type Discount = \"multi-policy\" | \"telematics\" | \"paid-in-full\";\n\nexport type Driver = {\n name: string;\n age: number;\n yearsLicensed: number;\n incidents: number;\n};\n\nexport type Quote = {\n caseId: string;\n phone: string;\n firstName: string;\n lastName: string;\n state: string;\n city: string;\n vehicle: string;\n abandonedAtStep: string;\n abandonedMinutesAgo: number;\n coverageLevel: CoverageLevel;\n drivers: Driver[];\n discounts: Discount[];\n};\n\nconst BASE_PREMIUM = 1842;\nconst ADDITIONAL_DRIVER_SURCHARGE = 168;\nconst INCIDENT_SURCHARGE = 240;\n\nconst COVERAGE_SURCHARGE: Record = {\n \"state-minimum\": 0,\n recommended: 186,\n full: 402,\n};\n\nexport const COVERAGE_LABEL: Record = {\n \"state-minimum\":\n \"State minimum, 20/40 bodily injury and 5,000 property damage\",\n recommended:\n \"Recommended, 100/300 bodily injury and 100,000 property damage\",\n full:\n \"Full, 250/500 bodily injury with comprehensive and collision at a 500 dollar deductible\",\n};\n\nconst DISCOUNT_RATE: Record = {\n \"multi-policy\": 0.12,\n telematics: 0.08,\n \"paid-in-full\": 0.05,\n};\n\nexport const DISCOUNT_LABEL: Record = {\n \"multi-policy\": \"Multi-policy, for bundling home and auto\",\n telematics: \"Road Rewards, for sharing driving data\",\n \"paid-in-full\": \"Paid in full, for paying the six months up front\",\n};\n\nexport const SEED_QUOTE: Quote = {\n caseId: \"PR-2026-0914-8842\",\n phone: \"+16175550142\",\n firstName: \"Melissa\",\n lastName: \"Grant\",\n state: \"MA\",\n city: \"Quincy\",\n vehicle: \"2021 Honda CR-V EX\",\n abandonedAtStep: \"additional drivers\",\n abandonedMinutesAgo: 4,\n coverageLevel: \"state-minimum\",\n drivers: [{ name: \"Melissa Grant\", age: 38, yearsLicensed: 20, incidents: 0 }],\n discounts: [],\n};\n\nexport function premiumCalculate(quote: Quote): number {\n const additional = quote.drivers.slice(1);\n const driverCost = additional.reduce(\n (sum, d) => sum + ADDITIONAL_DRIVER_SURCHARGE + d.incidents * INCIDENT_SURCHARGE,\n 0,\n );\n const gross =\n BASE_PREMIUM + COVERAGE_SURCHARGE[quote.coverageLevel] + driverCost;\n const rate = quote.discounts.reduce((sum, d) => sum + DISCOUNT_RATE[d], 0);\n return Math.round(gross * (1 - rate));\n}\n\nexport type RateChange = {\n coverageLevel?: CoverageLevel;\n addDriver?: Driver;\n addDiscounts?: Discount[];\n};\n\nexport function quoteApply(quote: Quote, change: RateChange): Quote {\n const next: Quote = structuredClone(quote);\n if (change.coverageLevel) next.coverageLevel = change.coverageLevel;\n if (change.addDriver) {\n const dup = next.drivers.some(\n (d) => d.name.toLowerCase() === change.addDriver!.name.toLowerCase(),\n );\n if (!dup) next.drivers.push(change.addDriver);\n }\n for (const d of change.addDiscounts ?? []) {\n if (!next.discounts.includes(d)) next.discounts.push(d);\n }\n return next;\n}\n\n// ---- coverage explanations ----\n\nconst EXPLANATIONS: Record = {\n \"bodily-injury\":\n \"Bodily injury liability pays the other person's medical bills if you cause a crash. The two numbers are the most it pays per person and per accident. Massachusetts only requires twenty and forty thousand, which is low enough that a single hospital stay can pass it.\",\n \"property-damage\":\n \"Property damage liability pays to repair what you hit, usually the other car. The state minimum is five thousand dollars, and the average new car repair runs well past that.\",\n collision:\n \"Collision pays to repair your own car after a crash, no matter who caused it. It is optional unless you have a loan or a lease.\",\n comprehensive:\n \"Comprehensive covers your car for things that are not a crash: theft, hail, flood, a deer, a cracked windshield.\",\n deductible:\n \"The deductible is what you pay before coverage starts. A five hundred dollar deductible on a two thousand dollar repair means you pay five hundred and we pay the rest. A higher deductible lowers your premium.\",\n \"uninsured-motorist\":\n \"Uninsured motorist coverage pays your bills when the driver who hit you has no insurance or not enough of it. In Massachusetts it is required at the same twenty and forty minimum.\",\n limits:\n \"Limits are the ceilings on what a policy pays. Written as a hundred over three hundred, that is a hundred thousand per injured person and three hundred thousand for the whole accident.\",\n \"additional-driver\":\n \"Anyone in the household who drives the car regularly should be listed, including a spouse, a roommate, or a licensed teenager. Listing them is what makes sure a claim is covered when they are the one driving. Someone who borrows the car once in a while is usually covered by permissive use instead, and a licensed agent can confirm which applies.\",\n \"permissive-use\":\n \"Permissive use means an occasional driver who has your permission is generally covered even though they are not listed on the policy. It is meant for the rare borrow, not for someone who drives the car every week.\",\n \"household-member\":\n \"A household member is anyone living at the address who has a licence. Carriers ask about them because they have regular access to the car, so they are normally either listed as a driver or formally excluded.\",\n};\n\nconst ALIASES: Record = {\n bi: \"bodily-injury\",\n \"bodily injury\": \"bodily-injury\",\n pd: \"property-damage\",\n \"property damage\": \"property-damage\",\n comp: \"comprehensive\",\n um: \"uninsured-motorist\",\n \"uninsured motorist\": \"uninsured-motorist\",\n limit: \"limits\",\n};\n\nexport function coverageExplain(term: string): string | undefined {\n const key = term.trim().toLowerCase().replace(/_/g, \" \");\n return EXPLANATIONS[key] ?? EXPLANATIONS[ALIASES[key] ?? \"\"];\n}\n\n// ---- identity verification ----\n// A carrier does not read a premium to whoever dials in. Two matching details\n// is the usual bar for an unbound quote; a bound policy asks for more. This\n// gate is what stops quote_lookup from returning anything.\n\nexport type VerifyAttempt = { zip?: string; lastName?: string; vehicle?: string };\n\nexport const QUOTE_ZIP = \"02169\";\n\nexport function identityCheck(\n quote: Quote,\n attempt: VerifyAttempt,\n): { passed: boolean; matched: string[]; missing: string[] } {\n const matched: string[] = [];\n const zip = (attempt.zip ?? \"\").replace(/\\D/g, \"\");\n if (zip && zip === QUOTE_ZIP) matched.push(\"ZIP code\");\n const last = (attempt.lastName ?? \"\").trim().toLowerCase();\n if (last && last === quote.lastName.toLowerCase()) matched.push(\"last name\");\n const veh = (attempt.vehicle ?? \"\").trim().toLowerCase();\n const tail = veh.split(\" \").pop() ?? \"\";\n if (tail && quote.vehicle.toLowerCase().includes(tail)) matched.push(\"vehicle\");\n const missing = [\"ZIP code\", \"last name\", \"vehicle\"].filter(\n (m) => !matched.includes(m),\n );\n return { passed: matched.length >= 2, matched, missing };\n}\n\n// ---- claims ----\n// Sales closes; claims never does. Sending a claim to voicemail is the kind of\n// thing that becomes a complaint, so the after-hours line hands it off.\n\nexport const CLAIMS_LINE = \"1 844 346 1224\";\n\nexport function claimsResult(): string {\n return [\n \"This is a claim, not a sales call, so it does not wait for the morning.\",\n `Give the caller the twenty four hour claims line: ${CLAIMS_LINE}.`,\n \"Say it twice, slowly, and offer to stay on until they have it written down.\",\n \"Do not take claim details here; the claims team records those properly.\",\n ].join(\" \");\n}\n\n// ---- payment plans ----\n// The second of the three reasons their customers call after quoting online,\n// per the May discovery notes. Figures derive from the quote so they stay\n// consistent with whatever the caller actually configured.\n\nexport type PaymentPlan = {\n id: string;\n label: string;\n downPayment: number;\n installments: number;\n perInstallment: number;\n feePerInstallment: number;\n total: number;\n note: string;\n};\n\nconst INSTALLMENT_FEE = 5;\nconst PAID_IN_FULL_SAVING = 0.05;\n\nexport function paymentPlansFor(premium: number): PaymentPlan[] {\n const round = (n: number) => Math.round(n * 100) / 100;\n const full = Math.round(premium * (1 - PAID_IN_FULL_SAVING));\n const plans: PaymentPlan[] = [\n {\n id: \"paid-in-full\",\n label: \"Paid in full\",\n downPayment: full,\n installments: 0,\n perInstallment: 0,\n feePerInstallment: 0,\n total: full,\n note: `Saves ${premium - full} dollars against the installment plans.`,\n },\n ];\n for (const n of [2, 4, 6]) {\n const per = round(premium / n);\n plans.push({\n id: `${n}-pay`,\n label: n === 6 ? \"Monthly, six payments\" : `${n} payments`,\n downPayment: round(per + INSTALLMENT_FEE),\n installments: n,\n perInstallment: per,\n feePerInstallment: INSTALLMENT_FEE,\n total: round(premium + INSTALLMENT_FEE * n),\n note:\n n === 6\n ? \"Installment fees are waived on automatic bank withdrawal.\"\n : \"\",\n });\n }\n return plans;\n}\n\nexport function paymentPlansResult(premium: number): string {\n const [full, two, , six] = paymentPlansFor(premium);\n return [\n `Four ways to pay the ${premium} dollar six month premium.`,\n `Paid in full is ${full!.total} dollars, which saves ${premium - full!.total}.`,\n `Two payments is about ${Math.round(two!.perInstallment)} each.`,\n `Monthly is about ${Math.round(six!.perInstallment)} a month over six months, with a five dollar installment fee.`,\n \"That fee is waived on automatic bank withdrawal.\",\n \"A licensed agent sets the plan up; this is just what the options cost.\",\n ].join(\" \");\n}\n\n// ---- business hours ----\n// Monday to Saturday, closed Sunday, per the May discovery notes. Eastern,\n// because every state they write in is Eastern.\n\nconst OPEN_HOUR = 8;\nconst CLOSE_HOUR = 20;\n\n// A demo is almost never given after hours. `force` lets the dashboard and the\n// tools present the after-hours branch at any time of day without pretending\n// the clock says something it does not.\nexport function businessHoursState(now = new Date(), force = false): {\n open: boolean;\n reason: string;\n forced: boolean;\n localTime: string;\n} {\n const parts = zoneParts(now);\n const base = { forced: force, localTime: parts.time + \" ET\" };\n if (force) {\n return { open: false, reason: \"after hours\", ...base };\n }\n const { hour, day } = parts;\n if (day === \"Sun\") {\n return { open: false, reason: \"closed Sundays\", ...base };\n }\n if (hour < OPEN_HOUR) {\n return { open: false, reason: \"before opening\", ...base };\n }\n if (hour >= CLOSE_HOUR) {\n return { open: false, reason: \"after closing\", ...base };\n }\n return { open: true, reason: \"open\", ...base };\n}\n\n// ---- callback slots ----\n\nexport type CallbackSlot = { id: string; label: string; isoStart: string };\n\nconst AGENTS = [\"Dana Whitfield\", \"Marcus Reyes\", \"Priya Anand\"];\n\n// The carrier is a Northeastern one and the val runs in UTC, so slots are\n// rendered in Eastern time. Without this a 2pm callback reads as 9pm on stage.\nconst SLOT_ZONE = \"America/New_York\";\n\nfunction zoneParts(d: Date): { hour: number; day: string; time: string } {\n // Two formatters on purpose: hour12 and hourCycle conflict in one options\n // bag, and that silently yields the 12-hour number for a 5pm slot.\n const fmt = new Intl.DateTimeFormat(\"en-US\", {\n timeZone: SLOT_ZONE,\n hour: \"2-digit\",\n hour12: false,\n weekday: \"short\",\n });\n const parts = Object.fromEntries(\n fmt.formatToParts(d).map((p) => [p.type, p.value]),\n );\n const time = new Intl.DateTimeFormat(\"en-US\", {\n timeZone: SLOT_ZONE,\n hour: \"numeric\",\n minute: \"2-digit\",\n }).format(d);\n return { hour: Number(parts.hour), day: String(parts.weekday), time };\n}\n\n// Slots always land inside opening hours. An after-hours caller is booking for\n// when the sales centre is next staffed, so walk forward to the next open hour\n// and offer from there. Sunday is skipped entirely.\nexport function slotsAvailable(now = new Date(), afterHours = false): CallbackSlot[] {\n const cursor = new Date(now.getTime());\n cursor.setUTCMinutes(0, 0, 0);\n cursor.setUTCHours(cursor.getUTCHours() + 1);\n\n // When the demo is presenting the after-hours branch, offering a slot later\n // the same afternoon contradicts \"we are closed\". Skip to the next day.\n if (afterHours) {\n while (zoneParts(cursor).day === zoneParts(now).day) {\n cursor.setUTCHours(cursor.getUTCHours() + 1);\n }\n }\n\n const today = zoneParts(now).day;\n const slots: CallbackSlot[] = [];\n let guard = 0;\n\n while (slots.length < 4 && guard < 24 * 8) {\n guard += 1;\n const { hour, day, time } = zoneParts(cursor);\n const openNow = day !== \"Sun\" && hour >= OPEN_HOUR && hour < CLOSE_HOUR;\n if (openNow) {\n const part = hour < 12 ? \"morning\" : hour < 17 ? \"afternoon\" : \"evening\";\n const when = day === today ? \"today\" : slots.length === 0 ? \"when we open\" : day;\n slots.push({\n id: `slot-${slots.length + 1}`,\n label: `${when} ${part}, ${time}`.replace(\"when we open morning\", \"when we open\"),\n isoStart: cursor.toISOString(),\n });\n // Space the offers out rather than handing back four consecutive hours.\n cursor.setUTCHours(cursor.getUTCHours() + 2);\n continue;\n }\n cursor.setUTCHours(cursor.getUTCHours() + 1);\n }\n return slots;\n}\n\n// Stable per case. Picking by booking count meant a caller who corrected the\n// time got handed a different agent on the rebook, which reads as the system\n// losing track of them.\nexport function agentForCase(caseId: string): string {\n let hash = 0;\n for (const ch of caseId) {\n hash = (hash * 31 + ch.charCodeAt(0)) >>> 0;\n }\n return AGENTS[hash % AGENTS.length]!;\n}\n\n// A caller says \"tomorrow afternoon\", not \"slot-3\". Match what they said\n// against the generated slots rather than silently defaulting to the first one,\n// which is how a request for the afternoon became an 8am booking.\nexport function slotMatch(\n slots: CallbackSlot[],\n preference: string,\n): CallbackSlot | undefined {\n const want = preference.trim().toLowerCase();\n if (!want) return undefined;\n const byId = slots.find((s) => s.id === want);\n if (byId) return byId;\n const parts = [\"morning\", \"afternoon\", \"evening\"].filter((p) => want.includes(p));\n const tomorrow = want.includes(\"tomorrow\") || want.includes(\"next\");\n const candidates = slots.filter((s) => {\n const label = s.label.toLowerCase();\n const partOk = parts.length === 0 || parts.some((p) => label.includes(p));\n const dayOk = !tomorrow || !label.includes(\"when we open\");\n return partOk && dayOk;\n });\n return candidates[0];\n}\n\n// ---- spoken tool results ----\n// These are read aloud by the voice model through a context append the Live API\n// caps at 500 tokens, so they stay short and avoid markdown and symbols.\n\nfunction money(n: number): string {\n return `${Math.round(n).toLocaleString(\"en-US\")} dollars`;\n}\n\nexport function quoteResult(q: Quote): string {\n const premium = premiumCalculate(q);\n return [\n `${q.firstName} ${q.lastName} in ${q.city}, ${q.state}.`,\n `Vehicle is a ${q.vehicle}.`,\n `The quote is unfinished; they stopped at the ${q.abandonedAtStep} step.`,\n `Coverage selected so far: ${COVERAGE_LABEL[q.coverageLevel]}.`,\n `Drivers on the quote: ${q.drivers.map((d) => d.name).join(\", \")}.`,\n `Current six month premium is ${money(premium)}, about ${money(premium / 6)} a month.`,\n q.discounts.length === 0\n ? \"No discounts applied yet. 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