Discord Reaction to Linear Ticket Automation

How it works: React to any Discord message with a configured emoji (like :huss: or 🧿 - used as an example in this val) and it automatically becomes a Linear ticket with context from the Discord thread.

Team members can use custom emojis to identify themselves as the ticket creator.

Before you can run this cron, you must add the following Environment Variables (via left sidebar of this val):

• DISCORD_BOT_TOKEN: Your Discord bot token
  • Go to Discord Developer Portal → Create application → Complete the steps → Go to Bot on the sidebar → Copy token (or Reset Token and then Copy if you didn't copy it the first time)
  • Important: Enable "Message Content Intent" in Bot → Privileged Gateway Intents
• DISCORD_SERVER_ID: Your Discord server ID (right-click server name → Copy ID)
• DISCORD_MONITORED_CHANNELS: Comma-separated channel IDs to monitor (right-click channel → Copy ID)
  • Example: 1327384540187983926,1327384540187983927
• LINEAR_API_KEY: Your Linear API key
  • Go to Linear Settings → API → Personal API keys → Create key
• LINEAR_TEAM_ID: Your Linear team UUID, this is NOT the 3 letter Team Identifier found in issue IDs
  • On any Linear page, type CMD+K to pull up the quick menu + enter Dev: Copy model UUID to copy your UUID
  • Example: 6312a2a0-633b-47dc-a225-81d5d1759bf4

1. Create bot: Discord Developer Portal → New Application → Bot
2. Set permissions: OAuth2 → URL Generator → selecting bot unfurls a Bot Permissions dropdown below → Select View Channels, Read Message History, Add Reactions
3. Enable intents: Bot → Privileged Gateway Intents → ✅ Message Content Intent
4. Invite bot: Use generated URL to add bot to your server

• main.tsx - Main cron job that runs every minute checking for new reactions, you can also manually press Run to run it immediately
• Emoji Configuration - Edit backend/config.ts to customize team member emojis:

TARGET_EMOJIS: {
  "huss": "Huss",        // Custom Discord emoji :huss:, use just the name without colons (e.g., `"huss"` for `:huss:`)
  "nas": "Nas",          // Custom Discord emoji :nas:
  "🧿": "Team",          // Unicode built-in emoji, use the actual emoji (e.g., `"🧿"`)
}